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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00275134
Service Request Number: 20-00275134 • Address: MILLER RD & SANDEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00275134
Address
MILLER RD & SANDEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:18:22.000
Update Date
2020-03-18T06:42:04.000
Closed Date
2020-03-17T16:18:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TWqAAN
Lat Location
(32.89445729665099000,-96.69393966548913000)
20-00616319
Service Request Number: 20-00616319 • Address: 5840 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00616319
Address
5840 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:54:06.000
Update Date
2020-06-15T11:29:01.000
Closed Date
2020-06-15T10:54:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzM1AAJ
Lat Location
(32.86543428272470600,-96.80966735636152000)
20-00453855
Service Request Number: 20-00453855 • Address: 2715 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00453855
Address
2715 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-01T16:57:57.000
Update Date
2020-06-15T10:50:17.000
Closed Date
2020-05-01T16:57:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXBDAA5
Lat Location
(32.70431719375414000,-96.77849976173952000)
20-00276126
Service Request Number: 20-00276126 • Address: 405 S CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00276126
Address
405 S CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T01:13:53.000
Update Date
2020-03-18T07:25:00.000
Closed Date
2020-03-18T01:13:53.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5VUNAA3
Lat Location
(32.74234621736436400,-96.84300678011172000)
20-00276222
Service Request Number: 20-00276222 • Address: 13730 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00276222
Address
13730 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:38:39.000
Update Date
2020-03-18T07:39:19.000
Closed Date
2020-03-18T07:38:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WLvAAN
Lat Location
(32.93185454032463000,-96.76621573526087000)
20-00276121
Service Request Number: 20-00276121 • Address: 990 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276121
Address
990 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T00:44:07.000
Update Date
2020-03-18T07:27:07.000
Closed Date
2020-03-18T00:44:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5VQkAAN
Lat Location
(32.77846472348066000,-96.83853871697295000)
20-00378227
Service Request Number: 20-00378227 • Address: 4936 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00378227
Address
4936 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:35:09.000
Update Date
2020-04-14T12:25:23.000
Closed Date
2020-04-13T19:35:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFz3GAAT
Lat Location
(32.92476626436866400,-96.82370441607080000)
20-00520850
Service Request Number: 20-00520850 • Address: 10710 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00520850
Address
10710 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:40:12.000
Update Date
2020-06-15T10:59:17.000
Closed Date
2020-05-19T14:40:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDETvAAP
Lat Location
(32.86412175193370000,-96.70005895411285000)
20-00275264
Service Request Number: 20-00275264 • Address: GREENVILLE AVE & MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275264
Address
GREENVILLE AVE & MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:32:42.000
Update Date
2020-03-18T06:45:58.000
Closed Date
2020-03-17T16:32:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Tj1AAF
Lat Location
(32.91368757268098000,-96.74507580081840000)
20-00267656
Service Request Number: 20-00267656 • Address: 4008 SHORELINE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00267656
Address
4008 SHORELINE DR, DALLAS, TX, 75233
City Council District
3
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:28:44.000
Update Date
2020-03-18T07:27:54.000
Closed Date
2020-03-16T11:28:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5FsKAAV
Lat Location
(32.69532059125456400,-96.87940784284973000)
20-00275863
Service Request Number: 20-00275863 • Address: N HALL ST & MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00275863
Address
N HALL ST & MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:51:56.000
Update Date
2020-03-18T07:34:03.000
Closed Date
2020-03-17T19:51:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UlYAAV
Lat Location
(32.78484897679404500,-96.77890021324794000)
20-00275726
Service Request Number: 20-00275726 • Address: N HALL ST & MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00275726
Address
N HALL ST & MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:27:11.000
Update Date
2020-03-18T07:24:19.000
Closed Date
2020-03-17T18:27:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UW3AAN
Lat Location
(32.78484897679404500,-96.77890021324794000)
20-00380580
Service Request Number: 20-00380580 • Address: 615 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00380580
Address
615 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:16:02.000
Update Date
2020-04-14T12:17:21.000
Closed Date
2020-04-14T12:16:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3kdAAD
Lat Location
(32.77242881865762000,-96.83308536869109000)
20-00162742
Service Request Number: 20-00162742 • Address: 11342 QUAIL RUN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00162742
Address
11342 QUAIL RUN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-17T12:21:45.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-17T12:21:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rkdr7AAB
Lat Location
(32.86939110588874000,-96.68535420731342000)
20-00274232
Service Request Number: 20-00274232 • Address: 3800 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00274232
Address
3800 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:30:48.000
Update Date
2020-03-18T07:36:16.000
Closed Date
2020-03-17T14:30:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5S4HAAV
Lat Location
(32.75425695348808000,-96.77057321948806000)
20-00380511
Service Request Number: 20-00380511 • Address: 4509 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380511
Address
4509 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T12:08:10.000
Update Date
2020-04-14T12:18:41.000
Closed Date
2020-04-14T12:08:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3fXAAT
Lat Location
(32.79207396345571000,-96.76757497046876000)
20-00276024
Service Request Number: 20-00276024 • Address: MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276024
Address
MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:54:46.000
Update Date
2020-03-18T07:39:24.000
Closed Date
2020-03-17T22:54:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5V59AAF
Lat Location
(32.82807439259300000,-96.84451217441583000)
20-00369178
Service Request Number: 20-00369178 • Address: 3120 GUADALUPE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00369178
Address
3120 GUADALUPE AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-03T23:59:00.000
Status
Closed
Created Date
2020-04-10T15:17:08.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-04-10T15:17:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFjdoAAD
Lat Location
(32.70710331562711600,-96.88885781678954000)
20-00041239
Service Request Number: 20-00041239 • Address: 1429 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00041239
Address
1429 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-01-14T10:15:34.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-14T10:15:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1AgCAAV
Lat Location
(32.79666588537117000,-96.78324692704335000)
20-00360346
Service Request Number: 20-00360346 • Address: 4413 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00360346
Address
4413 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T15:44:15.000
Update Date
2020-04-14T12:30:04.000
Closed Date
2020-04-08T15:44:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFTytAAH
Lat Location
(32.81898634723876000,-96.81203810951160000)
20-00275957
Service Request Number: 20-00275957 • Address: OLIVE ST & PACIFIC AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00275957
Address
OLIVE ST & PACIFIC AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:40:14.000
Update Date
2020-03-18T07:37:47.000
Closed Date
2020-03-17T21:40:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5V29AAF
Lat Location
(32.78327846158026000,-96.79429047754195000)
20-00275365
Service Request Number: 20-00275365 • Address: 3966 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00275365
Address
3966 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:43:24.000
Update Date
2020-03-18T06:59:37.000
Closed Date
2020-03-17T16:43:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TroAAF
Lat Location
(32.81099625029728000,-96.79367494465292000)
20-00501108
Service Request Number: 20-00501108 • Address: 2008 WILLIAMS WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00501108
Address
2008 WILLIAMS WAY, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:16:07.000
Update Date
2020-05-14T14:34:01.000
Closed Date
2020-05-14T12:16:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWRaAAP
Lat Location
(32.81348690365505000,-96.68021060534768000)
20-00777094
Service Request Number: 20-00777094 • Address: 5705 TRAILWOOD DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00777094
Address
5705 TRAILWOOD DR, DALLAS, TX, 75241
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-20T20:05:13.000
Update Date
2020-07-28T20:07:27.000
Closed Date
2020-07-20T20:05:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeOAuAAN
Lat Location
(32.67748332376078000,-96.81821120789637000)
20-00500846
Service Request Number: 20-00500846 • Address: 3550 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00500846
Address
3550 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:46:07.000
Update Date
2020-05-14T13:44:15.000
Closed Date
2020-05-14T11:46:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVv5AAH
Lat Location
(32.72177106165457000,-96.76859403288388000)
20-00276216
Service Request Number: 20-00276216 • Address: 1022 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00276216
Address
1022 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T08:12:39.000
Update Date
2020-03-18T07:33:52.000
Closed Date
2020-03-17T08:12:39.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WKOAA3
Lat Location
(32.83828837756228600,-96.70585902087056000)
20-00276034
Service Request Number: 20-00276034 • Address: 3520 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276034
Address
3520 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:04:01.000
Update Date
2020-03-18T07:39:20.000
Closed Date
2020-03-17T23:04:01.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5VCJAA3
Lat Location
(32.70157293600742000,-96.81451780149533000)
20-00380287
Service Request Number: 20-00380287 • Address: 10535 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00380287
Address
10535 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T09:15:19.000
Update Date
2020-04-14T11:42:38.000
Closed Date
2020-04-01T09:15:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3OVAA1
Lat Location
(32.87507097714862400,-96.70426880690917000)
20-00380390
Service Request Number: 20-00380390 • Address: 4210 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380390
Address
4210 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:54:12.000
Update Date
2020-04-14T11:56:17.000
Closed Date
2020-04-14T11:54:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3YQAA1
Lat Location
(32.66186830031202000,-96.88809428076665000)
20-00275430
Service Request Number: 20-00275430 • Address: MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00275430
Address
MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:53:53.000
Update Date
2020-03-18T07:23:33.000
Closed Date
2020-03-17T16:53:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TyGAAV
Lat Location
(32.79557898503358600,-96.82359580438008000)
20-00276194
Service Request Number: 20-00276194 • Address: 9522 LEASIDE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00276194
Address
9522 LEASIDE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T07:19:03.000
Update Date
2020-03-18T07:23:35.000
Closed Date
2020-03-18T07:19:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WFsAAN
Lat Location
(32.87637734108855000,-96.70535317662240000)
20-00078031
Service Request Number: 20-00078031 • Address: 2934 SANTA ANNA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00078031
Address
2934 SANTA ANNA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-24T07:30:03.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-01-24T07:30:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3ZIZAA3
Lat Location
(32.85544382818775000,-96.66482641454289000)
20-00380250
Service Request Number: 20-00380250 • Address: 4405 ROSS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00380250
Address
4405 ROSS AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:38:18.000
Update Date
2020-04-14T11:43:43.000
Closed Date
2020-04-14T11:38:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3LHAA1
Lat Location
(32.80213123133012000,-96.78121781971862000)
20-00356649
Service Request Number: 20-00356649 • Address: 4173 ROSSER SQ, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00356649
Address
4173 ROSSER SQ, DALLAS, TX, 75244
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T08:23:24.000
Update Date
2020-04-14T12:28:48.000
Closed Date
2020-04-08T08:23:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFNxuAAH
Lat Location
(32.92151709221936000,-96.84434498401336000)
20-00275938
Service Request Number: 20-00275938 • Address: 9739 WINDHAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275938
Address
9739 WINDHAM DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:26:56.000
Update Date
2020-03-18T07:10:33.000
Closed Date
2020-03-17T21:26:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UzeAAF
Lat Location
(32.91902658751294600,-96.72046588115727000)
20-00276208
Service Request Number: 20-00276208 • Address: ABRAMS RD & LOMA VISTA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00276208
Address
ABRAMS RD & LOMA VISTA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Graffiti Traffic Sign - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T13:16:15.000
Update Date
2020-03-18T07:27:25.000
Closed Date
2020-03-16T13:16:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WIXAA3
Lat Location
(32.89688381693071000,-96.73923102654182000)
20-00357331
Service Request Number: 20-00357331 • Address: 3311 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00357331
Address
3311 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T10:03:39.000
Update Date
2020-04-14T11:52:52.000
Closed Date
2020-04-08T10:03:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFPBnAAP
Lat Location
(32.70569974481875000,-96.80482930145565000)
20-00276026
Service Request Number: 20-00276026 • Address: EMPIRE CENTRAL & HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276026
Address
EMPIRE CENTRAL & HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:55:57.000
Update Date
2020-03-18T07:39:55.000
Closed Date
2020-03-17T22:55:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VBQAA3
Lat Location
(32.82609558625582500,-96.85514574036048000)
20-00776968
Service Request Number: 20-00776968 • Address: 1253 MORAN DR, DALLAS • City Council District: 9
Service Request Number
20-00776968
Address
1253 MORAN DR, DALLAS
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T18:52:58.000
Update Date
2020-07-28T19:36:24.000
Closed Date
2020-07-28T18:52:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeNScAAN
Lat Location
(32.83982616537380000,-96.69147200845940000)
19-01317059
Service Request Number: 19-01317059 • Address: CRESTLINE AVE & RIDGESIDE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01317059
Address
CRESTLINE AVE & RIDGESIDE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-11-16T00:59:00.000
Status
Closed
Created Date
2019-11-11T16:56:50.000
Update Date
2020-07-12T01:07:05.000
Closed Date
2019-11-11T16:56:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000ObW0FAAV
Lat Location
(32.91543856312914000,-96.83389649452421000)
20-00275419
Service Request Number: 20-00275419 • Address: IRVING BLVD & MARKET CENTER BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00275419
Address
IRVING BLVD & MARKET CENTER BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:51:55.000
Update Date
2020-03-18T07:22:57.000
Closed Date
2020-03-17T16:51:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TwyAAF
Lat Location
(32.79079873713808000,-96.82082452492546000)
20-00463336
Service Request Number: 20-00463336 • Address: 9511 EL RITO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00463336
Address
9511 EL RITO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T09:45:52.000
Update Date
2020-05-14T14:18:04.000
Closed Date
2020-05-05T09:45:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAqD3AAL
Lat Location
(32.86404256440484000,-96.85974190485216000)
20-00380667
Service Request Number: 20-00380667 • Address: 904 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00380667
Address
904 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:26:57.000
Update Date
2020-04-14T12:28:38.000
Closed Date
2020-04-14T12:26:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3vzAAD
Lat Location
(32.76903990255878000,-96.83689198465245000)
20-00380425
Service Request Number: 20-00380425 • Address: 9300 CRIMNSON CT, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00380425
Address
9300 CRIMNSON CT, DALLAS, TX, 75217
City Council District
8
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T11:58:25.000
Status
Closed
Created Date
2020-04-14T11:58:25.000
Update Date
2020-04-14T11:58:30.000
Closed Date
2020-04-14T11:58:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3c3AAD
Lat Location
(32.67106662013263000,-96.66499978093576000)
20-00275906
Service Request Number: 20-00275906 • Address: S LANCASTER RD & L B J FWY WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275906
Address
S LANCASTER RD & L B J FWY WB, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:47:53.000
Update Date
2020-03-18T07:36:37.000
Closed Date
2020-03-17T20:47:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UvSAAV
Lat Location
(32.64745794480822000,-96.78129124663116000)
20-00474326
Service Request Number: 20-00474326 • Address: 1073 S FITZHUGH AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00474326
Address
1073 S FITZHUGH AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:02:27.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-05-07T13:02:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBCbwAAH
Lat Location
(32.78839234549228000,-96.75593556755899000)
20-00375732
Service Request Number: 20-00375732 • Address: 3678 VILLAVERDE AVE, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00375732
Address
3678 VILLAVERDE AVE, DALLAS, TX, 75234
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:01:36.000
Update Date
2020-04-14T11:48:02.000
Closed Date
2020-04-13T13:01:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFuunAAD
Lat Location
(32.91110186597297000,-96.85662683748755000)
20-00912346
Service Request Number: 20-00912346 • Address: 212 S BRIGHTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00912346
Address
212 S BRIGHTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:07:45.000
Update Date
2020-09-09T14:18:49.000
Closed Date
2020-09-09T12:07:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo1waAAB
Lat Location
(32.74395399245967000,-96.85022701556240000)
20-00777029
Service Request Number: 20-00777029 • Address: 3475 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00777029
Address
3475 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:29:06.000
Update Date
2020-07-28T20:30:43.000
Closed Date
2020-07-28T19:29:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNmSAAV
Lat Location
(32.82932589060085600,-96.74152357576774000)
20-00380635
Service Request Number: 20-00380635 • Address: 635 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00380635
Address
635 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:22:39.000
Update Date
2020-04-14T12:24:44.000
Closed Date
2020-04-14T12:22:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3wSAAT
Lat Location
(32.77201529137962400,-96.83368182616658000)
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