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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00380598
Service Request Number: 20-00380598 • Address: 3111 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380598
Address
3111 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:18:28.000
Update Date
2020-04-14T12:25:13.000
Closed Date
2020-04-14T12:18:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3jyAAD
Lat Location
(32.78331177749368000,-96.77826546437096000)
20-00380531
Service Request Number: 20-00380531 • Address: 2825 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
20-00380531
Address
2825 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:10:27.000
Update Date
2020-04-14T12:21:04.000
Closed Date
2020-04-14T12:10:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3loAAD
Lat Location
(32.72044750719065000,-96.86708299177832000)
20-00200747
Service Request Number: 20-00200747 • Address: 1556 DUET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00200747
Address
1556 DUET DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-26T19:04:52.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-02-26T19:04:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm9gKAAR
Lat Location
(32.66676362692914000,-96.79680383071944000)
20-00616456
Service Request Number: 20-00616456 • Address: 910 SALMON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00616456
Address
910 SALMON DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-09T11:48:55.000
Update Date
2020-06-15T11:10:45.000
Closed Date
2020-06-09T11:48:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzIKAAZ
Lat Location
(32.75702850904212000,-96.83778176509196000)
20-00380303
Service Request Number: 20-00380303 • Address: 8421 WESTCHESTER DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380303
Address
8421 WESTCHESTER DR, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:44:49.000
Update Date
2020-04-14T11:50:14.000
Closed Date
2020-04-14T11:44:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3Q2AAL
Lat Location
(32.86502318455888600,-96.80662607746035000)
20-00657794
Service Request Number: 20-00657794 • Address: 7658 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00657794
Address
7658 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-06-25T15:37:51.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-06-25T15:37:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyghXAAR
Lat Location
(32.96520876796410000,-96.77691483855946000)
20-00568459
Service Request Number: 20-00568459 • Address: 2534 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00568459
Address
2534 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-01T16:03:57.000
Update Date
2020-06-15T10:34:47.000
Closed Date
2020-06-01T16:03:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vv0VYAAZ
Lat Location
(32.74945333057023000,-96.85973374204475000)
20-00380006
Service Request Number: 20-00380006 • Address: PENNRIDGE LN & OXBOW LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00380006
Address
PENNRIDGE LN & OXBOW LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T11:13:55.000
Update Date
2020-04-14T12:25:38.000
Closed Date
2020-04-14T11:13:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2xyAAD
Lat Location
(32.67915670795336000,-96.80869005390151000)
20-00133274
Service Request Number: 20-00133274 • Address: 4000 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00133274
Address
4000 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-02-08T10:01:33.000
Update Date
2020-02-09T16:50:03.000
Closed Date
2020-02-08T10:01:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5ft8AAB
Lat Location
(32.81241928259570500,-96.79455308249709000)
20-00596717
Service Request Number: 20-00596717 • Address: 1311 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00596717
Address
1311 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-09T12:13:42.000
Update Date
2020-06-15T11:01:11.000
Closed Date
2020-06-09T12:13:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwBjNAAV
Lat Location
(32.80503462036230600,-96.77047341084908000)
20-00500663
Service Request Number: 20-00500663 • Address: 9781 LARGA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00500663
Address
9781 LARGA DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:22:53.000
Update Date
2020-05-14T14:21:22.000
Closed Date
2020-05-14T11:22:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVXIAA5
Lat Location
(32.87372037809187000,-96.86078754496825000)
20-00275966
Service Request Number: 20-00275966 • Address: 3315 GIBSONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275966
Address
3315 GIBSONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:54:39.000
Update Date
2020-03-18T07:28:08.000
Closed Date
2020-03-17T21:54:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V3qAAF
Lat Location
(32.73790854682144400,-96.87458661372690000)
20-00275154
Service Request Number: 20-00275154 • Address: 9807 WINDING RIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00275154
Address
9807 WINDING RIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:20:20.000
Update Date
2020-03-18T07:27:00.000
Closed Date
2020-03-17T16:20:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TYmAAN
Lat Location
(32.88669482826100000,-96.71881488024616000)
20-00275374
Service Request Number: 20-00275374 • Address: 2300 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00275374
Address
2300 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:45:16.000
Update Date
2020-03-18T07:20:22.000
Closed Date
2020-03-17T16:45:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TmVAAV
Lat Location
(32.72110865762707000,-96.90854462523667000)
20-00274073
Service Request Number: 20-00274073 • Address: 1009 STONEWALL ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00274073
Address
1009 STONEWALL ST, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:12:02.000
Update Date
2020-03-18T07:14:10.000
Closed Date
2020-03-17T14:12:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RnBAAV
Lat Location
(32.78487411538003500,-96.76229076236709000)
20-00285923
Service Request Number: 20-00285923 • Address: 8541 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00285923
Address
8541 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:36:59.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-03-20T09:36:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDFrvAAH
Lat Location
(32.72536589188850000,-96.67342713026594000)
20-00268306
Service Request Number: 20-00268306 • Address: 738 WOOD ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-00268306
Address
738 WOOD ST, DALLAS, TX, 75202
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:50:56.000
Update Date
2020-03-18T06:35:21.000
Closed Date
2020-03-16T12:50:56.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GxoAAF
Lat Location
(32.77698526385951000,-96.80506409153219000)
20-00380367
Service Request Number: 20-00380367 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380367
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:51:46.000
Update Date
2020-04-14T11:56:13.000
Closed Date
2020-04-14T11:51:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3WZAA1
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00271029
Service Request Number: 20-00271029 • Address: 926 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00271029
Address
926 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T23:22:04.000
Update Date
2020-03-18T07:35:18.000
Closed Date
2020-03-16T23:22:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LgnAAF
Lat Location
(32.84422548579163000,-96.70340091950044000)
20-00380289
Service Request Number: 20-00380289 • Address: 4210 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380289
Address
4210 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:42:58.000
Update Date
2020-04-14T11:46:37.000
Closed Date
2020-04-14T11:42:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3OfAAL
Lat Location
(32.66186830031202000,-96.88809428076665000)
20-00171390
Service Request Number: 20-00171390 • Address: 8612 FILES ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00171390
Address
8612 FILES ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T12:08:57.000
Update Date
2020-03-18T07:11:10.000
Closed Date
2020-02-19T12:08:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkzmOAAR
Lat Location
(32.72807189536738000,-96.67213784609024000)
20-00380452
Service Request Number: 20-00380452 • Address: MILITARY PKWY & WILBARGER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00380452
Address
MILITARY PKWY & WILBARGER DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-26T22:03:24.000
Update Date
2020-04-14T12:01:09.000
Closed Date
2020-01-26T22:03:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3eJAAT
Lat Location
(32.76844667692267000,-96.66013825197011000)
19-01392439
Service Request Number: 19-01392439 • Address: 2500 MELBOURNE AVE, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
19-01392439
Address
2500 MELBOURNE AVE, DALLAS, TX, 75233
City Council District
1
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2019-12-03T15:59:06.000
Update Date
2020-03-18T07:30:53.000
Closed Date
2019-12-03T15:59:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Oe8SBAAZ
Lat Location
(32.72297995056835000,-96.85924906283451000)
20-00051416
Service Request Number: 20-00051416 • Address: 3589 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00051416
Address
3589 DOROTHY AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-01-16T11:49:20.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-01-16T11:49:20.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2aZXAAZ
Lat Location
(32.82776075788953600,-96.82237651832605000)
20-00179732
Service Request Number: 20-00179732 • Address: 8347 DEEP GREEN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00179732
Address
8347 DEEP GREEN DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-21T09:37:17.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-21T09:37:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlLHbAAN
Lat Location
(32.64704613943902000,-96.96437114030421000)
20-00380510
Service Request Number: 20-00380510 • Address: 3850 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380510
Address
3850 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:08:08.000
Update Date
2020-04-14T12:10:08.000
Closed Date
2020-04-14T12:08:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3jiAAD
Lat Location
(32.73492826146544000,-96.88416291406797000)
20-00276022
Service Request Number: 20-00276022 • Address: MANOR WAY & MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276022
Address
MANOR WAY & MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:53:49.000
Update Date
2020-03-18T07:38:56.000
Closed Date
2020-03-17T22:53:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VB6AAN
Lat Location
(32.82568283281621000,-96.84164443195282000)
20-00275647
Service Request Number: 20-00275647 • Address: DARBY DR & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00275647
Address
DARBY DR & MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:46:52.000
Update Date
2020-03-18T07:03:03.000
Closed Date
2020-03-17T17:46:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ULKAA3
Lat Location
(32.76832987896328000,-96.67134790648417000)
20-00776704
Service Request Number: 20-00776704 • Address: 6653 HAPPY TRAILS DR, DALLAS • City Council District: 8
Service Request Number
20-00776704
Address
6653 HAPPY TRAILS DR, DALLAS
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:04:19.000
Update Date
2020-07-28T19:36:42.000
Closed Date
2020-07-28T17:04:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeMhBAAV
Lat Location
(32.65676822115687400,-96.76507766317928000)
20-00276277
Service Request Number: 20-00276277 • Address: 1723 HAYMARKET RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00276277
Address
1723 HAYMARKET RD, DALLAS, TX, 75253
City Council District
8
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T08:02:27.000
Update Date
2020-03-18T08:04:42.000
Closed Date
2020-03-18T08:02:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WYLAA3
Lat Location
(32.68021526915043000,-96.64017707268493000)
20-00792267
Service Request Number: 20-00792267 • Address: 12620 HIGH MEADOW DR, DALLAS • City Council District: 13
Service Request Number
20-00792267
Address
12620 HIGH MEADOW DR, DALLAS
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-02T16:51:26.000
Update Date
2020-09-09T14:26:54.000
Closed Date
2020-08-02T16:51:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XfJSYAA3
Lat Location
(32.91609490785636000,-96.85011005621152000)
20-00493581
Service Request Number: 20-00493581 • Address: 514 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00493581
Address
514 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T17:41:12.000
Update Date
2020-05-14T14:01:59.000
Closed Date
2020-05-12T17:41:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCEktAAH
Lat Location
(32.74112691999845000,-96.85410616234317000)
20-00276033
Service Request Number: 20-00276033 • Address: BRYAN ST & OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00276033
Address
BRYAN ST & OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:02:49.000
Update Date
2020-03-18T07:41:38.000
Closed Date
2020-03-17T23:02:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VC9AAN
Lat Location
(32.78562191352788000,-96.79590617711598000)
20-00370061
Service Request Number: 20-00370061 • Address: 12915 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00370061
Address
12915 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T17:27:54.000
Update Date
2020-04-14T11:41:48.000
Closed Date
2020-04-10T17:27:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFkv0AAD
Lat Location
(32.67471715937269000,-96.62132188939762000)
20-00377405
Service Request Number: 20-00377405 • Address: SHADY OAK LN & TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00377405
Address
SHADY OAK LN & TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Water Utilities
Service Request Type
Water Pollution Urgent - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:06:35.000
Update Date
2020-04-14T12:03:19.000
Closed Date
2020-04-13T16:06:35.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFxgoAAD
Lat Location
(32.88603675227139000,-96.86017554338062000)
20-00380460
Service Request Number: 20-00380460 • Address: 3021 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380460
Address
3021 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:01:42.000
Update Date
2020-04-14T12:05:07.000
Closed Date
2020-04-14T12:01:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3etAAD
Lat Location
(32.86649710029486500,-96.87475912859370000)
20-00380547
Service Request Number: 20-00380547 • Address: 814 REVERCHON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380547
Address
814 REVERCHON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-04-14T12:12:13.000
Update Date
2020-04-14T12:12:23.000
Closed Date
2020-04-14T12:12:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3nVAAT
Lat Location
(32.75075528001925600,-96.86348565513231000)
20-00276135
Service Request Number: 20-00276135 • Address: COLUMBIA AVE & N MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00276135
Address
COLUMBIA AVE & N MUNGER BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T02:35:30.000
Update Date
2020-03-18T07:43:19.000
Closed Date
2020-03-18T02:35:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VdaAAF
Lat Location
(32.79722081639024400,-96.76124477917173000)
20-00380362
Service Request Number: 20-00380362 • Address: 2700 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380362
Address
2700 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:51:02.000
Update Date
2020-04-14T11:53:15.000
Closed Date
2020-04-14T11:51:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3VlAAL
Lat Location
(32.78375762629617000,-96.78410897770192000)
20-00380588
Service Request Number: 20-00380588 • Address: 2131 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380588
Address
2131 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:16:40.000
Update Date
2020-04-14T12:21:51.000
Closed Date
2020-04-14T12:16:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3rXAAT
Lat Location
(32.68683912929778000,-96.78830357791180000)
20-00498196
Service Request Number: 20-00498196 • Address: 1818 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00498196
Address
1818 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:35:33.000
Update Date
2020-05-14T14:04:44.000
Closed Date
2020-05-13T16:35:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCPFwAAP
Lat Location
(32.77573280872173500,-96.79220396270430000)
20-00276285
Service Request Number: 20-00276285 • Address: 2400 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276285
Address
2400 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:08:39.000
Update Date
2020-03-18T08:28:30.000
Closed Date
2020-03-18T08:08:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WZdAAN
Lat Location
(32.71899952606454000,-96.80572052743494000)
20-00276209
Service Request Number: 20-00276209 • Address: E CORNING AVE & S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276209
Address
E CORNING AVE & S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:27:32.000
Update Date
2020-03-18T07:46:23.000
Closed Date
2020-03-18T07:27:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WIcAAN
Lat Location
(32.70967588342049000,-96.80297011841036000)
20-00379485
Service Request Number: 20-00379485 • Address: 15250 KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00379485
Address
15250 KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:13:35.000
Update Date
2020-04-14T12:09:16.000
Closed Date
2020-04-14T10:13:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG21LAAT
Lat Location
(32.65946665539918600,-96.59097223768921000)
20-00616494
Service Request Number: 20-00616494 • Address: 4027 PENELOPE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00616494
Address
4027 PENELOPE ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-15T11:15:20.000
Update Date
2020-06-15T11:25:33.000
Closed Date
2020-06-15T11:15:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwyQcAAJ
Lat Location
(32.77341525579354500,-96.75033093591634000)
20-00271820
Service Request Number: 20-00271820 • Address: 7208 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00271820
Address
7208 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:27:26.000
Update Date
2020-05-14T14:29:05.000
Closed Date
2020-03-17T09:27:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5NgwAAF
Lat Location
(32.66096394613188600,-96.82567580362252000)
20-00271422
Service Request Number: 20-00271422 • Address: 2700 BURBANK ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00271422
Address
2700 BURBANK ST, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:40:31.000
Update Date
2020-03-18T08:18:58.000
Closed Date
2020-03-17T08:40:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5NCVAA3
Lat Location
(32.84212302435761000,-96.85974644346491000)
20-00677283
Service Request Number: 20-00677283 • Address: 2284 VANTAGE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00677283
Address
2284 VANTAGE ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-25T09:52:01.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-06-25T09:52:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwFbKAAV
Lat Location
(32.79991170860355000,-96.83564142518007000)
20-00190532
Service Request Number: 20-00190532 • Address: 1323 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00190532
Address
1323 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T17:14:18.000
Update Date
2020-04-14T12:03:37.000
Closed Date
2020-02-24T17:14:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlkDwAAJ
Lat Location
(32.70714434678798000,-96.80507346805491000)
20-00275897
Service Request Number: 20-00275897 • Address: 7015 HUNNICUT RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00275897
Address
7015 HUNNICUT RD, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:37:13.000
Update Date
2020-03-18T08:11:04.000
Closed Date
2020-03-17T20:37:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Uu0AAF
Lat Location
(32.78432542236906000,-96.71482424011268000)
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