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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00481812
Service Request Number: 20-00481812 • Address: 8537 EDGEMERE RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00481812
Address
8537 EDGEMERE RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-09T11:32:34.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-05-09T11:32:34.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBRliAAH
Lat Location
(32.86607998942104600,-96.79555331886540000)
20-00314139
Service Request Number: 20-00314139 • Address: 2942 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00314139
Address
2942 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-27T12:26:53.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2020-03-27T12:26:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE5o5AAD
Lat Location
(32.89777635437642500,-96.87956280796539000)
20-00379275
Service Request Number: 20-00379275 • Address: 3480 ATWELL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00379275
Address
3480 ATWELL ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:50:51.000
Update Date
2020-04-14T12:23:26.000
Closed Date
2020-04-14T09:50:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1XCAA1
Lat Location
(32.83141295870699000,-96.82927951513174000)
20-00263149
Service Request Number: 20-00263149 • Address: 702 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00263149
Address
702 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:10:43.000
Update Date
2020-03-18T08:03:20.000
Closed Date
2020-03-13T17:10:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56joAAB
Lat Location
(32.79440991504688000,-96.75485808333487000)
20-00380623
Service Request Number: 20-00380623 • Address: 6503 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00380623
Address
6503 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:20:50.000
Update Date
2020-04-14T12:20:55.000
Closed Date
2020-04-14T12:20:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3v5AAD
Lat Location
(32.77696511524934000,-96.70611976465027000)
20-00368536
Service Request Number: 20-00368536 • Address: 9528 BREWSTER ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00368536
Address
9528 BREWSTER ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T14:02:18.000
Update Date
2020-04-14T11:51:26.000
Closed Date
2020-04-10T14:02:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFik0AAD
Lat Location
(32.76603622576933000,-96.65817013035320000)
20-00118405
Service Request Number: 20-00118405 • Address: 4630 MELISSA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00118405
Address
4630 MELISSA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-04T14:58:24.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-02-04T14:58:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R55UhAAJ
Lat Location
(32.89851353319015500,-96.82900745552136000)
20-00380368
Service Request Number: 20-00380368 • Address: 607 N WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380368
Address
607 N WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:51:47.000
Update Date
2020-04-14T11:54:54.000
Closed Date
2020-04-14T11:51:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG33iAAD
Lat Location
(32.74959970752343000,-96.84041099838993000)
20-00563451
Service Request Number: 20-00563451 • Address: 9829 BROKEN BOW RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00563451
Address
9829 BROKEN BOW RD, DALLAS, TX, 75238
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-30T18:42:31.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-30T18:42:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuoACAAZ
Lat Location
(32.87659219231926500,-96.71701671291375000)
20-00263416
Service Request Number: 20-00263416 • Address: 9415 FOREST HILLS PL, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00263416
Address
9415 FOREST HILLS PL, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T20:04:16.000
Update Date
2020-03-18T08:03:59.000
Closed Date
2020-03-13T20:04:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57FaAAJ
Lat Location
(32.83158237960538000,-96.70254483749218000)
20-00380429
Service Request Number: 20-00380429 • Address: 2627 PERTH ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380429
Address
2627 PERTH ST, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:58:41.000
Update Date
2020-04-14T12:00:45.000
Closed Date
2020-04-14T11:58:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3cNAAT
Lat Location
(32.87708572222867000,-96.88661138427713000)
20-00378167
Service Request Number: 20-00378167 • Address: 2122 ARDEN RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00378167
Address
2122 ARDEN RD, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:14:12.000
Update Date
2020-04-14T12:15:02.000
Closed Date
2020-04-13T19:14:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz06AAD
Lat Location
(32.68238536793535000,-96.78670865766156000)
20-00238429
Service Request Number: 20-00238429 • Address: 4103 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00238429
Address
4103 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-08T12:56:12.000
Update Date
2020-03-18T08:25:10.000
Closed Date
2020-03-08T12:56:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4IaDAAV
Lat Location
(32.69481019668164400,-96.81480598710291000)
20-00380413
Service Request Number: 20-00380413 • Address: 2177 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380413
Address
2177 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:57:15.000
Update Date
2020-04-14T11:59:21.000
Closed Date
2020-04-14T11:57:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3ahAAD
Lat Location
(32.68701463489795600,-96.78788765363342000)
20-00279437
Service Request Number: 20-00279437 • Address: 4947 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279437
Address
4947 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:59:58.000
Update Date
2020-05-14T14:32:49.000
Closed Date
2020-03-18T14:59:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cCyAAJ
Lat Location
(32.77871981630857000,-96.90313546453689000)
20-00406349
Service Request Number: 20-00406349 • Address: 9306 CRESTEDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00406349
Address
9306 CRESTEDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-20T18:19:58.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-20T18:19:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUQwSAAX
Lat Location
(32.87491834117159000,-96.72870818764820000)
20-00276028
Service Request Number: 20-00276028 • Address: W CAMP WISDOM RD & MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00276028
Address
W CAMP WISDOM RD & MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:56:53.000
Update Date
2020-03-18T07:40:40.000
Closed Date
2020-03-17T22:56:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VBaAAN
Lat Location
(32.65969085938145600,-96.97279199990824000)
20-00829264
Service Request Number: 20-00829264 • Address: 933 SEALE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00829264
Address
933 SEALE ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-13T10:15:16.000
Update Date
2020-09-09T14:37:31.000
Closed Date
2020-08-13T10:15:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XvzlxAAB
Lat Location
(32.77143059662288500,-96.83717342170505000)
20-00909518
Service Request Number: 20-00909518 • Address: 6623 FIREFLAME DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00909518
Address
6623 FIREFLAME DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T16:00:07.000
Status
Closed
Created Date
2020-09-08T16:00:07.000
Update Date
2020-09-09T13:51:31.000
Closed Date
2020-09-08T16:00:07.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynq3KAAR
Lat Location
(32.96050851128559600,-96.79357811479588000)
20-00777089
Service Request Number: 20-00777089 • Address: 2740 CYPRESS AVE, DALLAS • City Council District: 7
Service Request Number
20-00777089
Address
2740 CYPRESS AVE, DALLAS
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T20:05:50.000
Update Date
2020-07-28T20:18:07.000
Closed Date
2020-07-28T20:05:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOAGAA3
Lat Location
(32.75883692863003000,-96.66133325584116000)
20-00379987
Service Request Number: 20-00379987 • Address: 1322 OAK MEADOWS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379987
Address
1322 OAK MEADOWS DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:11:59.000
Update Date
2020-04-14T12:01:36.000
Closed Date
2020-04-14T11:11:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2vxAAD
Lat Location
(32.68461743200890000,-96.84441641332310000)
20-00276373
Service Request Number: 20-00276373 • Address: BURBANK ST & DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276373
Address
BURBANK ST & DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T08:17:42.000
Update Date
2020-03-18T08:25:33.000
Closed Date
2020-03-18T08:17:42.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WlOAAV
Lat Location
(32.84212225215183000,-96.85981924720501000)
20-00327076
Service Request Number: 20-00327076 • Address: 9542 OLDE TOWNE ROWE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00327076
Address
9542 OLDE TOWNE ROWE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T13:02:18.000
Update Date
2020-06-15T11:28:13.000
Closed Date
2020-03-31T13:02:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TETJdAAP
Lat Location
(32.75146423145099600,-96.65778778964501000)
20-00573358
Service Request Number: 20-00573358 • Address: 5205 BROOKVIEW DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00573358
Address
5205 BROOKVIEW DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T15:28:10.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-27T15:28:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvE75AAF
Lat Location
(32.86863006436110000,-96.81983330481205000)
20-00276336
Service Request Number: 20-00276336 • Address: 531 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276336
Address
531 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:19:39.000
Update Date
2020-03-18T08:28:14.000
Closed Date
2020-03-18T08:19:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WYhAAN
Lat Location
(32.72050015538782500,-96.71099908725509000)
19-01180031
Service Request Number: 19-01180031 • Address: 6809 FERNSHAW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01180031
Address
6809 FERNSHAW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-10T23:59:00.000
Status
Closed
Created Date
2019-10-03T16:21:07.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-10-03T16:21:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N489KAAR
Lat Location
(32.98711897987648000,-96.79137668124588000)
20-00380359
Service Request Number: 20-00380359 • Address: 2636 PIERCE ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00380359
Address
2636 PIERCE ST, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:50:34.000
Update Date
2020-04-14T11:52:36.000
Closed Date
2020-04-14T11:50:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3VMAA1
Lat Location
(32.71964921417177000,-96.86567565857607000)
20-00367110
Service Request Number: 20-00367110 • Address: 10843 SANDALWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00367110
Address
10843 SANDALWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T10:41:53.000
Update Date
2020-04-14T11:44:45.000
Closed Date
2020-04-10T10:41:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFgV9AAL
Lat Location
(32.84028341142526000,-96.66018847409590000)
20-00272079
Service Request Number: 20-00272079 • Address: 6600 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00272079
Address
6600 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:59:35.000
Update Date
2020-03-18T08:32:39.000
Closed Date
2020-03-17T09:59:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5OIVAA3
Lat Location
(32.87149312772823000,-96.79151220920195000)
20-00265843
Service Request Number: 20-00265843 • Address: 2203 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00265843
Address
2203 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T22:41:33.000
Update Date
2020-03-18T08:29:17.000
Closed Date
2020-03-15T22:41:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BnPAAV
Lat Location
(32.72135994762251000,-96.81211863009288000)
20-00264337
Service Request Number: 20-00264337 • Address: 3770 BENSON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00264337
Address
3770 BENSON ST, DALLAS, TX, 75226
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:03:45.000
Update Date
2020-03-18T08:39:36.000
Closed Date
2020-03-14T15:03:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5935AAB
Lat Location
(32.78426004861973600,-96.77194495227562000)
20-00380535
Service Request Number: 20-00380535 • Address: 13536 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00380535
Address
13536 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:10:47.000
Update Date
2020-04-14T12:15:05.000
Closed Date
2020-04-14T12:10:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3m3AAD
Lat Location
(32.93181326759117000,-96.80341561478357000)
19-01300049
Service Request Number: 19-01300049 • Address: 10233 BETTY JANE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01300049
Address
10233 BETTY JANE LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-11-06T15:57:19.000
Update Date
2020-07-12T01:07:50.000
Closed Date
2019-11-06T15:57:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiM3FAAV
Lat Location
(32.88583873620278600,-96.85416016255482000)
20-00275788
Service Request Number: 20-00275788 • Address: 4305 BROOKTREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275788
Address
4305 BROOKTREE LN, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:08:38.000
Update Date
2020-03-18T08:35:16.000
Closed Date
2020-03-17T19:08:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UeCAAV
Lat Location
(32.98921747564562400,-96.83584121555496000)
20-00365574
Service Request Number: 20-00365574 • Address: 8907 SORRENTO ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00365574
Address
8907 SORRENTO ST, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:56:28.000
Update Date
2020-04-14T11:48:51.000
Closed Date
2020-04-09T16:56:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdEGAA1
Lat Location
(32.81508511353700000,-96.68079980818430000)
20-00330401
Service Request Number: 20-00330401 • Address: 1402 MAYWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00330401
Address
1402 MAYWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T09:30:54.000
Update Date
2020-04-14T11:56:32.000
Closed Date
2020-04-01T09:30:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEZcRAAX
Lat Location
(32.70420279097643000,-96.80549643690678000)
20-00463529
Service Request Number: 20-00463529 • Address: 5408 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00463529
Address
5408 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:06:08.000
Update Date
2020-05-14T14:23:31.000
Closed Date
2020-05-05T10:06:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAqZEAA1
Lat Location
(32.97677108779899400,-96.81956636123857000)
20-00380396
Service Request Number: 20-00380396 • Address: 4743 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00380396
Address
4743 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:55:07.000
Update Date
2020-04-14T11:57:59.000
Closed Date
2020-04-14T11:55:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3YuAAL
Lat Location
(32.78622316783389600,-96.89786882684663000)
20-00371974
Service Request Number: 20-00371974 • Address: 9101 L B J FWY WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00371974
Address
9101 L B J FWY WB, DALLAS, TX, 75243
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Locked/Blocked Exit - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T21:30:57.000
Update Date
2020-04-14T11:41:04.000
Closed Date
2020-04-11T21:30:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFoEqAAL
Lat Location
(32.91925916217650000,-96.74696513907648000)
20-00249855
Service Request Number: 20-00249855 • Address: 702 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00249855
Address
702 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T08:32:24.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-11T08:32:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4gaOAAR
Lat Location
(32.73927543619237000,-96.85273398641743000)
20-00380086
Service Request Number: 20-00380086 • Address: 1110 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00380086
Address
1110 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:21:39.000
Update Date
2020-04-14T11:42:47.000
Closed Date
2020-04-14T11:21:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG359AAD
Lat Location
(32.67486645383232000,-96.80790423125478000)
20-00908649
Service Request Number: 20-00908649 • Address: 750 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00908649
Address
750 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-09-08T14:23:47.000
Update Date
2020-09-09T13:46:20.000
Closed Date
2020-09-08T14:23:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynn4UAAR
Lat Location
(32.78344506482836000,-96.81526339651474000)
20-00757702
Service Request Number: 20-00757702 • Address: 5365 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00757702
Address
5365 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-22T17:10:23.000
Update Date
2020-09-09T14:05:35.000
Closed Date
2020-07-22T17:10:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xd0vXAAR
Lat Location
(32.93960247808800000,-96.81572513086546000)
20-00352161
Service Request Number: 20-00352161 • Address: 7201 HAZEL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00352161
Address
7201 HAZEL RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T09:56:46.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-04-07T09:56:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFFsOAAX
Lat Location
(32.73059713469982000,-96.69827613704274000)
20-00380401
Service Request Number: 20-00380401 • Address: 3818 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380401
Address
3818 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:55:34.000
Update Date
2020-04-14T12:00:37.000
Closed Date
2020-04-14T11:55:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3ZTAA1
Lat Location
(32.73492443835941000,-96.88372597953708000)
20-00380570
Service Request Number: 20-00380570 • Address: 10845 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380570
Address
10845 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:15:12.000
Update Date
2020-04-14T12:16:47.000
Closed Date
2020-04-14T12:15:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3pgAAD
Lat Location
(32.87629750643123600,-96.88450019329862000)
20-00183850
Service Request Number: 20-00183850 • Address: 9511 RUTHERGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00183850
Address
9511 RUTHERGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T19:39:12.000
Update Date
2020-03-18T07:47:32.000
Closed Date
2020-02-21T19:39:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlUGcAAN
Lat Location
(32.77150314672058000,-96.66128424130036000)
20-00380541
Service Request Number: 20-00380541 • Address: 2616 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00380541
Address
2616 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T09:59:34.000
Update Date
2020-04-14T12:11:29.000
Closed Date
2020-04-01T09:59:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3mmAAD
Lat Location
(32.75740025740006000,-96.65422205391157000)
20-00276397
Service Request Number: 20-00276397 • Address: 531 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276397
Address
531 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:31:16.000
Update Date
2020-03-18T08:39:20.000
Closed Date
2020-03-18T08:31:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Wo3AAF
Lat Location
(32.72050015538782500,-96.71099908725509000)
20-00376937
Service Request Number: 20-00376937 • Address: 6370 RHAPSODY LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00376937
Address
6370 RHAPSODY LN, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:17:39.000
Update Date
2020-04-14T11:55:08.000
Closed Date
2020-04-13T15:17:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFwplAAD
Lat Location
(32.67073947482257000,-96.80313726479491000)
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