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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00675900
Service Request Number: 20-00675900 • Address: 5320 GATESWORTH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00675900
Address
5320 GATESWORTH LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-06-30T16:00:43.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-30T16:00:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwBAUAA3
Lat Location
(33.00492159155528000,-96.81893310467850000)
20-00276410
Service Request Number: 20-00276410 • Address: 4541 BARSTOW BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00276410
Address
4541 BARSTOW BLVD, DALLAS, TX, 75236
City Council District
3
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T16:31:33.000
Update Date
2020-03-18T08:34:10.000
Closed Date
2020-03-17T16:31:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WpfAAF
Lat Location
(32.68147446201813000,-96.89651357361741000)
20-00274132
Service Request Number: 20-00274132 • Address: 1718 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00274132
Address
1718 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:18:22.000
Update Date
2020-03-18T08:35:54.000
Closed Date
2020-03-17T14:18:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RtOAAV
Lat Location
(32.78767353495559000,-96.84706825527407000)
20-00380357
Service Request Number: 20-00380357 • Address: 15123 PRESTONWOOD BLVD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00380357
Address
15123 PRESTONWOOD BLVD, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:50:13.000
Update Date
2020-04-14T11:56:31.000
Closed Date
2020-04-14T11:50:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3V7AAL
Lat Location
(32.95504265879339000,-96.81387457989663000)
20-00450259
Service Request Number: 20-00450259 • Address: 2515 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00450259
Address
2515 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T09:27:18.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-01T09:27:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAR9QAAX
Lat Location
(32.70781400855909000,-96.78783658667025000)
20-00310180
Service Request Number: 20-00310180 • Address: 5832 LAKE PLACID DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00310180
Address
5832 LAKE PLACID DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:57:39.000
Update Date
2020-04-14T12:12:05.000
Closed Date
2020-03-26T13:57:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDyK2AAL
Lat Location
(32.67526157353311000,-96.84911830624294000)
20-00656261
Service Request Number: 20-00656261 • Address: 8627 OLD HOMESTEAD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00656261
Address
8627 OLD HOMESTEAD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-25T12:04:26.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-25T12:04:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VydCcAAJ
Lat Location
(32.72429284229418000,-96.67174812413096000)
20-00373349
Service Request Number: 20-00373349 • Address: 526 S STOREY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00373349
Address
526 S STOREY ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:10:24.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-13T08:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFqutAAD
Lat Location
(32.74093679684333600,-96.81914864570234000)
20-00268454
Service Request Number: 20-00268454 • Address: 113 N MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00268454
Address
113 N MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:09:35.000
Update Date
2020-03-18T08:26:24.000
Closed Date
2020-03-16T13:09:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HDNAA3
Lat Location
(32.74841688063682500,-96.80407121930293000)
20-00380216
Service Request Number: 20-00380216 • Address: 7110 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380216
Address
7110 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:35:25.000
Update Date
2020-04-14T12:26:30.000
Closed Date
2020-04-14T11:35:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3HyAAL
Lat Location
(32.66179780555312000,-96.88150541936811000)
20-00266570
Service Request Number: 20-00266570 • Address: 7703 FAIRPORT RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00266570
Address
7703 FAIRPORT RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:15:02.000
Update Date
2020-03-18T08:22:43.000
Closed Date
2020-03-16T09:15:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DvaAAF
Lat Location
(32.70518577411651000,-96.68735092033684000)
20-00303710
Service Request Number: 20-00303710 • Address: 11505 ABSTON LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00303710
Address
11505 ABSTON LN, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-25T09:42:48.000
Update Date
2020-06-15T10:43:36.000
Closed Date
2020-03-25T09:42:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDmBjAAL
Lat Location
(32.86264575840906000,-96.68104811490996000)
20-00271392
Service Request Number: 20-00271392 • Address: 7060 WAKEFIELD CIR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00271392
Address
7060 WAKEFIELD CIR, DALLAS, TX, 75231
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:36:15.000
Update Date
2020-03-18T07:43:03.000
Closed Date
2020-03-17T08:36:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5N9MAAV
Lat Location
(32.86227471143584500,-96.73971359923173000)
20-00380540
Service Request Number: 20-00380540 • Address: 3021 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380540
Address
3021 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:11:24.000
Update Date
2020-04-14T12:13:45.000
Closed Date
2020-04-14T12:11:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3mXAAT
Lat Location
(32.86649710029486500,-96.87475912859370000)
20-00366682
Service Request Number: 20-00366682 • Address: 3211 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00366682
Address
3211 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:36:46.000
Update Date
2020-04-14T11:46:55.000
Closed Date
2020-04-10T09:36:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfjnAAD
Lat Location
(32.83046524722179500,-96.66203650873540000)
20-00866737
Service Request Number: 20-00866737 • Address: 1711 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00866737
Address
1711 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T14:14:36.000
Update Date
2020-09-09T14:13:57.000
Closed Date
2020-08-25T14:14:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YimyoAAB
Lat Location
(32.72752048816683000,-96.81574057371448000)
20-00380495
Service Request Number: 20-00380495 • Address: 3021 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380495
Address
3021 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:06:26.000
Update Date
2020-04-14T12:09:00.000
Closed Date
2020-04-14T12:06:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3iBAAT
Lat Location
(32.86649710029486500,-96.87475912859370000)
20-00463951
Service Request Number: 20-00463951 • Address: 2806 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00463951
Address
2806 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:52:02.000
Update Date
2020-05-14T13:37:06.000
Closed Date
2020-05-05T10:52:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VArLIAA1
Lat Location
(32.71308040093469000,-96.80578353566578000)
20-00777017
Service Request Number: 20-00777017 • Address: 3400 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00777017
Address
3400 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:23:11.000
Update Date
2020-07-28T20:45:56.000
Closed Date
2020-07-28T19:23:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNt8AAF
Lat Location
(32.82831720412819000,-96.74039177324056000)
20-00264726
Service Request Number: 20-00264726 • Address: 2746 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264726
Address
2746 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T20:51:15.000
Update Date
2020-03-18T08:24:45.000
Closed Date
2020-03-14T20:51:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59eGAAR
Lat Location
(32.70706451726303000,-96.77900854491662000)
20-00603714
Service Request Number: 20-00603714 • Address: 7204 CLAYBROOK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00603714
Address
7204 CLAYBROOK DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-10T19:35:12.000
Update Date
2020-06-15T11:37:59.000
Closed Date
2020-06-10T19:35:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwTN8AAN
Lat Location
(32.87953328951163500,-96.73752465391054000)
20-00119990
Service Request Number: 20-00119990 • Address: 3507 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00119990
Address
3507 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-05T00:27:05.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-05T00:27:05.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000R58wjAAB
Lat Location
(32.73498532596044000,-96.87824140836524000)
20-00912175
Service Request Number: 20-00912175 • Address: 6917 HODDE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00912175
Address
6917 HODDE ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:47:24.000
Update Date
2020-09-09T13:56:36.000
Closed Date
2020-09-09T11:47:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo1TOAAZ
Lat Location
(32.72241194102190000,-96.70372458797397000)
20-00380515
Service Request Number: 20-00380515 • Address: 1019 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380515
Address
1019 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:08:35.000
Update Date
2020-04-14T12:15:12.000
Closed Date
2020-04-14T12:08:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3k7AAD
Lat Location
(32.74955634686232000,-96.83959649226398000)
20-00276253
Service Request Number: 20-00276253 • Address: 7707 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276253
Address
7707 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-18T07:57:33.000
Update Date
2020-03-18T08:30:17.000
Closed Date
2020-03-18T07:57:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WShAAN
Lat Location
(32.71981886668581000,-96.68996198114513000)
20-00777177
Service Request Number: 20-00777177 • Address: 1243 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00777177
Address
1243 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-21T13:45:42.000
Update Date
2020-07-28T21:12:40.000
Closed Date
2020-07-21T13:45:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000XeOGaAAN
Lat Location
(32.78343060604890000,-96.80353086207023000)
20-00107528
Service Request Number: 20-00107528 • Address: 3443 MAHANNA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00107528
Address
3443 MAHANNA ST, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-31T16:12:45.000
Update Date
2020-03-18T08:37:50.000
Closed Date
2020-01-31T16:12:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4fn7AAB
Lat Location
(32.82333348953529000,-96.82062402255700000)
20-00275318
Service Request Number: 20-00275318 • Address: 1200 S BEACON ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00275318
Address
1200 S BEACON ST, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:38:03.000
Update Date
2020-03-18T07:59:44.000
Closed Date
2020-03-17T16:38:03.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Tj2AAF
Lat Location
(32.79375950518377000,-96.74731345307276000)
20-00378903
Service Request Number: 20-00378903 • Address: 4405 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00378903
Address
4405 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:57:14.000
Update Date
2020-04-14T11:46:52.000
Closed Date
2020-04-14T08:57:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0taAAD
Lat Location
(32.81951488782133000,-96.78931051333821000)
19-01246609
Service Request Number: 19-01246609 • Address: STRAIT LN & WALNUT HILL LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
19-01246609
Address
STRAIT LN & WALNUT HILL LN, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-22T08:32:26.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2019-10-22T08:32:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Na2BOAAZ
Lat Location
(32.88012329622639000,-96.82485253726647000)
19-01312564
Service Request Number: 19-01312564 • Address: 2426 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01312564
Address
2426 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-11-10T14:32:14.000
Update Date
2020-03-18T08:18:08.000
Closed Date
2019-11-10T14:32:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObNJyAAN
Lat Location
(32.70596523465315000,-96.78881555613140000)
20-00378004
Service Request Number: 20-00378004 • Address: MCCOMMAS BLVD & BREMEN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00378004
Address
MCCOMMAS BLVD & BREMEN ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T18:02:40.000
Update Date
2020-04-14T12:24:51.000
Closed Date
2020-04-13T18:02:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyjtAAD
Lat Location
(32.82992796527958000,-96.76684992171717000)
20-00249194
Service Request Number: 20-00249194 • Address: 10223 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00249194
Address
10223 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T18:00:08.000
Update Date
2020-03-18T08:30:00.000
Closed Date
2020-03-10T18:00:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4e5yAAB
Lat Location
(32.92763897414425000,-96.70821915910047000)
20-00197347
Service Request Number: 20-00197347 • Address: 4922 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00197347
Address
4922 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T11:07:58.000
Update Date
2020-09-09T14:13:50.000
Closed Date
2020-02-26T11:07:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm2JLAAZ
Lat Location
(32.77726686054688000,-96.73864340157446000)
19-01272028
Service Request Number: 19-01272028 • Address: 5332 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01272028
Address
5332 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-10-29T17:00:37.000
Update Date
2020-07-12T01:07:37.000
Closed Date
2019-10-29T17:00:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nue4UAAR
Lat Location
(32.68094812455238000,-96.92329229288410000)
20-00263547
Service Request Number: 20-00263547 • Address: 3814 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00263547
Address
3814 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T00:17:36.000
Update Date
2020-03-18T08:28:35.000
Closed Date
2020-03-14T00:17:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57YNAAZ
Lat Location
(32.75509891137280500,-96.76887697083525000)
20-00195968
Service Request Number: 20-00195968 • Address: 16804 DAVENPORT CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00195968
Address
16804 DAVENPORT CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T22:27:07.000
Update Date
2020-05-14T13:54:36.000
Closed Date
2020-02-25T22:27:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rly95AAB
Lat Location
(32.97911266469828000,-96.79686638936114000)
20-00501843
Service Request Number: 20-00501843 • Address: 3839 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00501843
Address
3839 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:51:13.000
Update Date
2020-05-14T13:54:07.000
Closed Date
2020-05-14T13:51:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCY7mAAH
Lat Location
(32.80914640857203000,-96.79547737230097000)
20-00266424
Service Request Number: 20-00266424 • Address: 2715 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00266424
Address
2715 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:59:15.000
Update Date
2020-03-18T08:28:03.000
Closed Date
2020-03-16T08:59:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DVOAA3
Lat Location
(32.75573021826503000,-96.75510698867063000)
20-00268538
Service Request Number: 20-00268538 • Address: 2428 GARDEN DR, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00268538
Address
2428 GARDEN DR, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:19:42.000
Update Date
2020-03-18T08:27:12.000
Closed Date
2020-03-16T13:19:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HIJAA3
Lat Location
(32.75082501717893000,-96.75645379471067000)
20-00380548
Service Request Number: 20-00380548 • Address: 3111 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380548
Address
3111 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:12:23.000
Update Date
2020-04-14T12:14:34.000
Closed Date
2020-04-14T12:12:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3naAAD
Lat Location
(32.78331177749368000,-96.77826546437096000)
20-00363415
Service Request Number: 20-00363415 • Address: 5655 S BUCKNER ACRD W, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00363415
Address
5655 S BUCKNER ACRD W, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:27:06.000
Update Date
2020-04-14T12:18:41.000
Closed Date
2020-04-09T12:27:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFZv6AAH
Lat Location
(32.79531206201830400,-96.68401138477849000)
20-00380339
Service Request Number: 20-00380339 • Address: 4211 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380339
Address
4211 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:47:53.000
Update Date
2020-04-14T12:01:23.000
Closed Date
2020-04-14T11:47:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3T6AAL
Lat Location
(32.72052958638827400,-96.88849846399445000)
20-00259147
Service Request Number: 20-00259147 • Address: 12737 GARDEN GROVE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00259147
Address
12737 GARDEN GROVE DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T19:10:29.000
Update Date
2020-03-18T08:16:59.000
Closed Date
2020-03-12T19:10:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4yZlAAJ
Lat Location
(32.68937260621167000,-96.60355611774199000)
20-00600567
Service Request Number: 20-00600567 • Address: 1713 MARY ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00600567
Address
1713 MARY ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T10:41:34.000
Update Date
2020-06-15T10:54:50.000
Closed Date
2020-06-10T10:41:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwLy9AAF
Lat Location
(32.81128625957065000,-96.76780565932067000)
20-00678757
Service Request Number: 20-00678757 • Address: 3215 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00678757
Address
3215 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T11:09:18.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-07-01T11:09:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwJ1GAAV
Lat Location
(32.81075810674502000,-96.79605552597597000)
20-00504215
Service Request Number: 20-00504215 • Address: 3527 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00504215
Address
3527 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T08:03:24.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-15T08:03:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCe24AAD
Lat Location
(32.70146781334250000,-96.81601271136249000)
20-00275997
Service Request Number: 20-00275997 • Address: E CORNING AVE & S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275997
Address
E CORNING AVE & S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:31:29.000
Update Date
2020-03-18T07:47:32.000
Closed Date
2020-03-17T22:31:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5V8bAAF
Lat Location
(32.70967588342049000,-96.80297011841036000)
20-00380444
Service Request Number: 20-00380444 • Address: 3113 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00380444
Address
3113 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:00:47.000
Update Date
2020-04-14T12:04:16.000
Closed Date
2020-04-14T12:00:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3dkAAD
Lat Location
(32.71801226493255400,-96.87107912483506000)
20-00380574
Service Request Number: 20-00380574 • Address: 2990 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380574
Address
2990 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:15:39.000
Update Date
2020-04-14T12:17:53.000
Closed Date
2020-04-14T12:15:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3qKAAT
Lat Location
(32.86638466930783000,-96.87548526325223000)
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