311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00380473
Service Request Number: 20-00380473 • Address: 2015 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380473
Address
2015 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:04:09.000
Update Date
2020-04-14T12:10:46.000
Closed Date
2020-04-14T12:04:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3gAAAT
Lat Location
(32.74971061322261000,-96.85161819245516000)
20-00380284
Service Request Number: 20-00380284 • Address: 3333 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380284
Address
3333 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:42:02.000
Update Date
2020-04-14T11:44:00.000
Closed Date
2020-04-14T11:42:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3OCAA1
Lat Location
(32.78469825327964000,-96.77588406975575000)
20-00275240
Service Request Number: 20-00275240 • Address: 2009 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00275240
Address
2009 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:30:10.000
Update Date
2020-03-18T07:57:20.000
Closed Date
2020-03-17T16:30:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Th5AAF
Lat Location
(32.81054838289113000,-96.70837687069668000)
20-00589087
Service Request Number: 20-00589087 • Address: 10428 ROSSER CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00589087
Address
10428 ROSSER CIR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-07T10:01:41.000
Update Date
2020-06-15T11:40:14.000
Closed Date
2020-06-07T10:01:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvsWaAAJ
Lat Location
(32.88866128572046000,-96.84656073488816000)
20-00376155
Service Request Number: 20-00376155 • Address: 10126 EASTWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00376155
Address
10126 EASTWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:49:12.000
Update Date
2020-04-14T11:51:37.000
Closed Date
2020-04-13T13:49:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFvjRAAT
Lat Location
(32.83213780593950000,-96.68614532565273000)
20-00380676
Service Request Number: 20-00380676 • Address: 10942 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380676
Address
10942 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:27:56.000
Update Date
2020-04-14T12:28:52.000
Closed Date
2020-04-14T12:27:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG40yAAD
Lat Location
(32.87889370221670000,-96.88485424948910000)
20-00351916
Service Request Number: 20-00351916 • Address: 1931 EUCLID ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00351916
Address
1931 EUCLID ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T09:28:15.000
Update Date
2020-04-14T11:43:30.000
Closed Date
2020-04-07T09:28:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFFSCAA5
Lat Location
(32.81371087672505400,-96.77361658924477000)
20-00488908
Service Request Number: 20-00488908 • Address: 4136 SARANAC DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00488908
Address
4136 SARANAC DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T21:30:13.000
Update Date
2020-05-14T13:43:14.000
Closed Date
2020-05-11T21:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC3xxAAD
Lat Location
(32.87348163883089600,-96.84197309233188000)
20-00496248
Service Request Number: 20-00496248 • Address: 407 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00496248
Address
407 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:51:42.000
Update Date
2020-05-14T14:04:36.000
Closed Date
2020-05-13T12:51:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCLerAAH
Lat Location
(32.74217097362772000,-96.85422335427327000)
20-00380557
Service Request Number: 20-00380557 • Address: 2131 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380557
Address
2131 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:13:53.000
Update Date
2020-04-14T12:14:59.000
Closed Date
2020-04-14T12:13:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3o0AAD
Lat Location
(32.68683912929778000,-96.78830357791180000)
20-00271941
Service Request Number: 20-00271941 • Address: 6415 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00271941
Address
6415 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:41:34.000
Update Date
2020-03-18T08:04:58.000
Closed Date
2020-03-17T09:41:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O3KAAV
Lat Location
(32.77725371361927400,-96.70715075512267000)
20-00380259
Service Request Number: 20-00380259 • Address: 4207 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380259
Address
4207 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:39:30.000
Update Date
2020-04-14T11:41:27.000
Closed Date
2020-04-14T11:39:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3MFAA1
Lat Location
(32.72052927957825000,-96.88844370877588000)
20-00380271
Service Request Number: 20-00380271 • Address: 4702 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00380271
Address
4702 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:40:48.000
Update Date
2020-04-14T11:42:09.000
Closed Date
2020-04-14T11:40:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3N4AAL
Lat Location
(32.78555784902633000,-96.75631229157376000)
20-00263746
Service Request Number: 20-00263746 • Address: 7398 BENNING AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263746
Address
7398 BENNING AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T09:26:10.000
Update Date
2020-03-18T07:42:06.000
Closed Date
2020-03-14T09:26:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T585tAAB
Lat Location
(32.77368143241778000,-96.69431494730705000)
20-00588787
Service Request Number: 20-00588787 • Address: 4123 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00588787
Address
4123 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-06T21:47:44.000
Update Date
2020-06-15T11:18:49.000
Closed Date
2020-06-06T21:47:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvrw4AAB
Lat Location
(32.81203827761777000,-96.81262286227870000)
20-00604038
Service Request Number: 20-00604038 • Address: 629 S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00604038
Address
629 S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T07:42:49.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-11T07:42:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwVNFAA3
Lat Location
(32.70269442931626000,-96.64873601676257000)
20-00365513
Service Request Number: 20-00365513 • Address: 2335 56TH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00365513
Address
2335 56TH ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T16:45:42.000
Update Date
2020-04-14T12:23:18.000
Closed Date
2020-04-09T16:45:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFd8hAAD
Lat Location
(32.68630333657207000,-96.78376434067596000)
20-00574501
Service Request Number: 20-00574501 • Address: 8429 DEL MONTE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00574501
Address
8429 DEL MONTE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-06-03T08:44:26.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-06-03T08:44:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvI7IAAV
Lat Location
(32.73858620933900500,-96.67685045523584000)
20-00439951
Service Request Number: 20-00439951 • Address: 2969 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00439951
Address
2969 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-28T22:00:29.000
Update Date
2020-09-09T14:32:02.000
Closed Date
2020-04-28T22:00:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDMR5AAP
Lat Location
(32.76269525781170000,-96.67058430415314000)
20-00380315
Service Request Number: 20-00380315 • Address: 2207 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380315
Address
2207 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:46:24.000
Update Date
2020-04-14T11:50:12.000
Closed Date
2020-04-14T11:46:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3R0AAL
Lat Location
(32.68720633181917000,-96.78748583614305000)
20-00380297
Service Request Number: 20-00380297 • Address: 3816 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380297
Address
3816 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:44:10.000
Update Date
2020-04-14T12:14:11.000
Closed Date
2020-04-14T11:44:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3POAA1
Lat Location
(32.73492423073011500,-96.88370121173270000)
20-00039108
Service Request Number: 20-00039108 • Address: 316 TIAWAH DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00039108
Address
316 TIAWAH DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-22T00:59:00.000
Status
Closed
Created Date
2020-01-13T15:36:53.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-13T15:36:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q14c4AAB
Lat Location
(32.70938951534312600,-96.68497536672994000)
20-00502164
Service Request Number: 20-00502164 • Address: 6306 PRESTONCREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00502164
Address
6306 PRESTONCREST LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-12T16:21:14.000
Update Date
2020-05-14T14:29:45.000
Closed Date
2020-05-12T16:21:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYmaAAH
Lat Location
(32.92148088006532400,-96.79715361488073000)
20-00380183
Service Request Number: 20-00380183 • Address: 5244 CLOVER HAVEN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00380183
Address
5244 CLOVER HAVEN, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:31:44.000
Update Date
2020-04-14T12:14:56.000
Closed Date
2020-04-14T11:31:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3FJAA1
Lat Location
(32.78946139681307400,-96.69021498856635000)
20-00551958
Service Request Number: 20-00551958 • Address: 6326 CONTOUR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00551958
Address
6326 CONTOUR DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T18:31:23.000
Update Date
2020-06-15T11:16:44.000
Closed Date
2020-05-27T18:31:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEPSmAAP
Lat Location
(32.98357800533209000,-96.79934665698238000)
20-00502173
Service Request Number: 20-00502173 • Address: 5218 NORTHMOOR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00502173
Address
5218 NORTHMOOR DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T09:56:37.000
Update Date
2020-05-14T14:30:42.000
Closed Date
2020-05-11T09:56:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYldAAH
Lat Location
(32.90826507438388400,-96.81814286380470000)
20-00500684
Service Request Number: 20-00500684 • Address: 14202 BRIDGEVIEW LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00500684
Address
14202 BRIDGEVIEW LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:25:27.000
Update Date
2020-05-14T14:15:35.000
Closed Date
2020-05-14T11:25:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVZsAAP
Lat Location
(32.67758498826708000,-96.58684314676695000)
20-00420245
Service Request Number: 20-00420245 • Address: 3500 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00420245
Address
3500 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T14:54:22.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-23T14:54:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UClsgAAD
Lat Location
(32.71266912482052000,-96.76145226606413000)
20-00276225
Service Request Number: 20-00276225 • Address: 2850 LITTLE BIG HORN CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00276225
Address
2850 LITTLE BIG HORN CT, DALLAS, TX, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:41:35.000
Update Date
2020-03-18T07:59:17.000
Closed Date
2020-03-18T07:41:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WMtAAN
Lat Location
(32.66214867343697000,-96.61502849989563000)
20-00235752
Service Request Number: 20-00235752 • Address: WILLOUGHBY BLVD & ADJECTIVE ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00235752
Address
WILLOUGHBY BLVD & ADJECTIVE ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-06T17:14:57.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-03-06T17:14:57.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnPoxAAF
Lat Location
(32.64286486355949000,-96.82935573366842000)
20-00276296
Service Request Number: 20-00276296 • Address: 8500 OLD HOMESTEAD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276296
Address
8500 OLD HOMESTEAD DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:10:09.000
Update Date
2020-03-18T08:28:32.000
Closed Date
2020-03-18T08:10:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WalAAF
Lat Location
(32.72420998128307400,-96.67425414266405000)
20-00575687
Service Request Number: 20-00575687 • Address: 4203 GILBERT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00575687
Address
4203 GILBERT AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T11:07:23.000
Update Date
2020-06-15T11:22:52.000
Closed Date
2020-06-03T11:07:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvKimAAF
Lat Location
(32.81809836742376500,-96.80738294742994000)
20-00492292
Service Request Number: 20-00492292 • Address: 3700 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00492292
Address
3700 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T14:46:30.000
Update Date
2020-05-14T14:10:02.000
Closed Date
2020-05-12T14:46:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCCIxAAP
Lat Location
(32.78715916839926000,-96.90130449337464000)
20-00495109
Service Request Number: 20-00495109 • Address: 4594 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00495109
Address
4594 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T16:35:19.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-05-11T16:35:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCJ7rAAH
Lat Location
(32.70539713827711400,-96.74103773533125000)
20-00380277
Service Request Number: 20-00380277 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380277
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:41:12.000
Update Date
2020-04-14T11:44:15.000
Closed Date
2020-04-14T11:41:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3NrAAL
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00263363
Service Request Number: 20-00263363 • Address: 5007 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00263363
Address
5007 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:04:39.000
Update Date
2020-03-18T08:03:42.000
Closed Date
2020-03-13T19:04:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5781AAB
Lat Location
(32.79865028300610000,-96.76419459472912000)
20-00150724
Service Request Number: 20-00150724 • Address: 3731 PICTURELINE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00150724
Address
3731 PICTURELINE DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-13T09:48:44.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-13T09:48:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkDUkAAN
Lat Location
(32.69516699316804400,-96.88057072825937000)
20-00089238
Service Request Number: 20-00089238 • Address: 4798 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00089238
Address
4798 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-27T18:21:51.000
Update Date
2020-03-18T08:34:15.000
Closed Date
2020-01-27T18:21:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3y9kAAB
Lat Location
(32.81945473180642000,-96.82114085041373000)
20-00424174
Service Request Number: 20-00424174 • Address: 9806 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00424174
Address
9806 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-24T12:26:51.000
Update Date
2020-06-15T11:28:48.000
Closed Date
2020-04-24T12:26:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCt2gAAD
Lat Location
(32.87346482466960000,-96.86177536799356000)
20-00608077
Service Request Number: 20-00608077 • Address: TEXAS ST & BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00608077
Address
TEXAS ST & BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T22:01:13.000
Update Date
2020-06-15T10:44:08.000
Closed Date
2020-06-11T22:01:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwfbSAAR
Lat Location
(32.78996777669557000,-96.79024495842981000)
20-00620358
Service Request Number: 20-00620358 • Address: 9647 LEASIDE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00620358
Address
9647 LEASIDE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T09:19:44.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-06-16T09:19:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxA66AAF
Lat Location
(32.87777307056761000,-96.70624726532996000)
20-00380576
Service Request Number: 20-00380576 • Address: 1120 BURLINGTON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380576
Address
1120 BURLINGTON BLVD, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:15:52.000
Update Date
2020-04-14T12:15:58.000
Closed Date
2020-04-14T12:15:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3qUAAT
Lat Location
(32.73701790885045400,-96.84097891355371000)
20-00268579
Service Request Number: 20-00268579 • Address: 10223 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00268579
Address
10223 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-03-16T13:25:55.000
Update Date
2020-03-18T08:29:59.000
Closed Date
2020-03-16T13:25:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5HRjAAN
Lat Location
(32.92763897414425000,-96.70821915910047000)
20-00380468
Service Request Number: 20-00380468 • Address: 3111 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380468
Address
3111 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:03:21.000
Update Date
2020-04-14T12:04:31.000
Closed Date
2020-04-14T12:03:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3flAAD
Lat Location
(32.78331177749368000,-96.77826546437096000)
20-00912214
Service Request Number: 20-00912214 • Address: 6905 HODDE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00912214
Address
6905 HODDE ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:50:45.000
Update Date
2020-09-09T14:07:46.000
Closed Date
2020-09-09T11:50:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo1USAAZ
Lat Location
(32.72241234045146000,-96.70385893084637000)
20-00441422
Service Request Number: 20-00441422 • Address: 15200 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00441422
Address
15200 MEANDERING WAY, DALLAS, TX, 75248
City Council District
11
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-29T10:46:26.000
Update Date
2020-05-14T14:24:52.000
Closed Date
2020-04-29T10:46:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDPocAAH
Lat Location
(32.95588219034376000,-96.77854428279461000)
20-00650604
Service Request Number: 20-00650604 • Address: 3839 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00650604
Address
3839 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-27T09:06:52.000
Status
Closed
Created Date
2020-06-24T09:06:46.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-24T09:06:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VyOc5AAF
Lat Location
(32.99293104226685400,-96.84880231498776000)
20-00380502
Service Request Number: 20-00380502 • Address: 2335 FENESTRA DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00380502
Address
2335 FENESTRA DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:07:25.000
Update Date
2020-04-14T12:07:31.000
Closed Date
2020-04-14T12:07:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3igAAD
Lat Location
(32.80970492616905400,-96.70067578380860000)
20-00379161
Service Request Number: 20-00379161 • Address: 14906 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00379161
Address
14906 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:34:23.000
Update Date
2020-04-14T12:22:09.000
Closed Date
2020-04-14T09:34:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1F3AAL
Lat Location
(32.95338687139473000,-96.77162489176527000)
20-00380470
Service Request Number: 20-00380470 • Address: 4607 SPRING GARDEN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00380470
Address
4607 SPRING GARDEN AVE, DALLAS, TX, 75215
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:03:37.000
Update Date
2020-04-14T12:03:42.000
Closed Date
2020-04-14T12:03:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3aiAAD
Lat Location
(32.76178714985998000,-96.74813106619011000)