311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00258512
Service Request Number: 20-00258512 • Address: 17700 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00258512
Address
17700 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T16:03:48.000
Update Date
2020-03-18T08:09:55.000
Closed Date
2020-03-12T16:03:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4xSFAAZ
Lat Location
(32.98984880151679000,-96.79370656235324000)
20-00379354
Service Request Number: 20-00379354 • Address: 11605 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00379354
Address
11605 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:57:40.000
Update Date
2020-04-14T11:57:18.000
Closed Date
2020-04-14T09:57:40.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1bEAAT
Lat Location
(32.85431616612512000,-96.67959153384035000)
20-00365669
Service Request Number: 20-00365669 • Address: 5877 MEADOWICK LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00365669
Address
5877 MEADOWICK LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T17:38:06.000
Update Date
2020-04-14T11:49:46.000
Closed Date
2020-04-09T17:38:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdRKAA1
Lat Location
(32.78800417337896500,-96.70150587813032000)
20-00367159
Service Request Number: 20-00367159 • Address: 11022 GENETTA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00367159
Address
11022 GENETTA DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T10:48:06.000
Update Date
2020-04-14T11:43:37.000
Closed Date
2020-04-10T10:48:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFgZeAAL
Lat Location
(32.84383804326632000,-96.65720328893300000)
20-00263257
Service Request Number: 20-00263257 • Address: 3014 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00263257
Address
3014 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:06:09.000
Update Date
2020-03-18T08:37:19.000
Closed Date
2020-03-13T18:06:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56tBAAR
Lat Location
(32.70927543686789000,-96.81699355501395000)
20-00663053
Service Request Number: 20-00663053 • Address: 2572 HAWTHORNE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00663053
Address
2572 HAWTHORNE AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation
Service Request Type
Alley Rumble Strips New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-06-26T18:00:45.000
Update Date
2020-07-12T01:08:44.000
Closed Date
2020-06-26T18:00:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvhrCAAR
Lat Location
(32.81326542424823000,-96.82309654654314000)
20-00784939
Service Request Number: 20-00784939 • Address: 9500 HARRY HINES BLVD, DALLAS • City Council District: 6
Service Request Number
20-00784939
Address
9500 HARRY HINES BLVD, DALLAS
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-07-30T17:00:17.000
Update Date
2020-09-09T13:28:54.000
Closed Date
2020-07-30T17:00:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xeu4fAAB
Lat Location
(32.84800318248105000,-96.87596175029566000)
20-00275719
Service Request Number: 20-00275719 • Address: 7126 CONCORD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00275719
Address
7126 CONCORD AVE, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:24:51.000
Update Date
2020-03-18T08:24:52.000
Closed Date
2020-03-17T18:24:51.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UVPAA3
Lat Location
(32.83334439618177000,-96.84741804186844000)
20-00276031
Service Request Number: 20-00276031 • Address: RECORD CROSSING RD & SOUTHWESTERN MEDICAL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276031
Address
RECORD CROSSING RD & SOUTHWESTERN MEDICAL AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:01:13.000
Update Date
2020-03-18T07:41:13.000
Closed Date
2020-03-17T23:01:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VBzAAN
Lat Location
(32.81760919028816000,-96.84696232234823000)
20-00024795
Service Request Number: 20-00024795 • Address: 2556 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00024795
Address
2556 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T17:50:50.000
Update Date
2020-03-18T08:24:21.000
Closed Date
2020-01-08T17:50:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0O6rAAF
Lat Location
(32.70743927033416000,-96.78621821796006000)
20-00380061
Service Request Number: 20-00380061 • Address: 13350 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00380061
Address
13350 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:18:06.000
Update Date
2020-04-14T12:02:35.000
Closed Date
2020-04-14T11:18:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG32KAAT
Lat Location
(32.93093497123816000,-96.74804198385684000)
20-00211912
Service Request Number: 20-00211912 • Address: 8586 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00211912
Address
8586 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-29T21:36:04.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-29T21:36:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnVo9AAF
Lat Location
(32.86679910835843500,-96.80397167661351000)
20-00276267
Service Request Number: 20-00276267 • Address: 3113 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00276267
Address
3113 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:01:56.000
Update Date
2020-03-18T08:04:04.000
Closed Date
2020-03-18T08:01:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WVrAAN
Lat Location
(32.78331623995739000,-96.77824588056227000)
20-00098405
Service Request Number: 20-00098405 • Address: 7523 RED BUD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00098405
Address
7523 RED BUD DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T16:26:38.000
Update Date
2020-03-18T07:56:37.000
Closed Date
2020-01-29T16:26:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4KFpAAN
Lat Location
(32.77713598452051000,-96.69263329149730000)
20-00338830
Service Request Number: 20-00338830 • Address: 5254 DARLENE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00338830
Address
5254 DARLENE ST, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-02T16:58:18.000
Update Date
2020-04-14T12:15:14.000
Closed Date
2020-04-02T16:58:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEpUIAA1
Lat Location
(32.68103357333400500,-96.85003968765720000)
20-00275576
Service Request Number: 20-00275576 • Address: 315 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00275576
Address
315 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:23:08.000
Update Date
2020-03-18T08:39:20.000
Closed Date
2020-03-17T17:23:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UByAAN
Lat Location
(32.73927669307652600,-96.82676331503899000)
20-00531821
Service Request Number: 20-00531821 • Address: 3948 LOVINGOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00531821
Address
3948 LOVINGOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-21T15:28:23.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-21T15:28:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDfIMAA1
Lat Location
(32.67874366725612000,-96.75771245735548000)
20-00251457
Service Request Number: 20-00251457 • Address: 1207 WATERSIDE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00251457
Address
1207 WATERSIDE CIR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:32:57.000
Update Date
2020-03-18T08:16:10.000
Closed Date
2020-03-11T11:32:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4jUEAAZ
Lat Location
(32.81319271074717000,-96.72404734396719000)
20-00380410
Service Request Number: 20-00380410 • Address: 2736 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00380410
Address
2736 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:56:53.000
Update Date
2020-04-14T11:58:46.000
Closed Date
2020-04-14T11:56:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3aWAAT
Lat Location
(32.72021101090859000,-96.86524718913253000)
20-00729662
Service Request Number: 20-00729662 • Address: 6118 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729662
Address
6118 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T21:36:10.000
Update Date
2020-07-28T21:27:09.000
Closed Date
2020-07-14T21:36:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzCnJAAV
Lat Location
(32.96361398040261000,-96.80162706170245000)
20-00501476
Service Request Number: 20-00501476 • Address: 14770 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00501476
Address
14770 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:01:20.000
Update Date
2020-05-14T14:33:49.000
Closed Date
2020-05-14T13:01:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXDtAAP
Lat Location
(32.69249378364651000,-96.56257898266766000)
20-00265800
Service Request Number: 20-00265800 • Address: 2700 CLEVELAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00265800
Address
2700 CLEVELAND ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-15T21:54:18.000
Update Date
2020-03-18T07:42:51.000
Closed Date
2020-03-15T21:54:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5BhvAAF
Lat Location
(32.76275845913474400,-96.78210050010998000)
20-00623643
Service Request Number: 20-00623643 • Address: 5704 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00623643
Address
5704 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T16:09:45.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-06-16T16:09:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxHPpAAN
Lat Location
(32.80791493884617000,-96.76847442101920000)
20-00580993
Service Request Number: 20-00580993 • Address: 9124 COTTONVALLEY RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00580993
Address
9124 COTTONVALLEY RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-04T13:17:27.000
Update Date
2020-06-15T10:42:38.000
Closed Date
2020-06-04T13:17:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvYhyAAF
Lat Location
(32.63752336157212000,-96.83012586944660000)
20-00501735
Service Request Number: 20-00501735 • Address: FORDHAM RD & FORTUNE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00501735
Address
FORDHAM RD & FORTUNE LN, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:36:50.000
Update Date
2020-05-14T14:05:54.000
Closed Date
2020-05-14T13:36:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXVZAA5
Lat Location
(32.69605729399638000,-96.81583082588647000)
20-00219359
Service Request Number: 20-00219359 • Address: 3710 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00219359
Address
3710 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T11:56:33.000
Update Date
2020-06-15T10:38:10.000
Closed Date
2020-03-03T11:56:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnoWJAAZ
Lat Location
(32.72639273177349000,-96.88083013130067000)
20-00334073
Service Request Number: 20-00334073 • Address: 1931 NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00334073
Address
1931 NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T16:41:35.000
Update Date
2020-04-14T12:04:38.000
Closed Date
2020-04-01T16:41:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEfkjAAD
Lat Location
(32.78107039289109000,-96.85128905710246000)
20-00485123
Service Request Number: 20-00485123 • Address: 2278 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00485123
Address
2278 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T11:03:08.000
Update Date
2020-05-14T14:15:36.000
Closed Date
2020-05-11T11:03:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBvukAAD
Lat Location
(32.72067911551516000,-96.82835135785332000)
20-00378743
Service Request Number: 20-00378743 • Address: 3219 KINMORE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00378743
Address
3219 KINMORE ST, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:29:44.000
Update Date
2020-04-14T12:16:28.000
Closed Date
2020-04-14T08:29:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG0SvAAL
Lat Location
(32.78841366538845400,-96.74019110241072000)
20-00369954
Service Request Number: 20-00369954 • Address: 2320 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00369954
Address
2320 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T17:01:53.000
Update Date
2020-04-14T11:50:00.000
Closed Date
2020-04-10T17:01:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkl5AAD
Lat Location
(32.76568606724064000,-96.77432816385858000)
20-00616379
Service Request Number: 20-00616379 • Address: 18128 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00616379
Address
18128 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T11:01:04.000
Update Date
2020-06-15T11:01:18.000
Closed Date
2020-06-15T11:01:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwzW1AAJ
Lat Location
(32.99947703961280600,-96.78113961468790000)
20-00380637
Service Request Number: 20-00380637 • Address: 3260 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00380637
Address
3260 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:22:56.000
Update Date
2020-04-14T12:24:15.000
Closed Date
2020-04-14T12:22:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3whAAD
Lat Location
(32.80786527763373000,-96.87254190880470000)
20-00380536
Service Request Number: 20-00380536 • Address: 10330 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380536
Address
10330 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:10:53.000
Update Date
2020-04-14T12:14:18.000
Closed Date
2020-04-14T12:10:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3ZeAAL
Lat Location
(32.86405343895600000,-96.88110080253840000)
20-00776579
Service Request Number: 20-00776579 • Address: 5535 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00776579
Address
5535 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:39:33.000
Update Date
2020-07-28T20:44:04.000
Closed Date
2020-07-28T16:39:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeM5DAAV
Lat Location
(32.92258523732219500,-96.81373865980297000)
20-00375590
Service Request Number: 20-00375590 • Address: 5311 FARQUHAR LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00375590
Address
5311 FARQUHAR LN, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:43:15.000
Update Date
2020-04-14T11:43:44.000
Closed Date
2020-04-13T12:43:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFuf9AAD
Lat Location
(32.86175075105822000,-96.82108081425352000)
20-00895455
Service Request Number: 20-00895455 • Address: 6907 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00895455
Address
6907 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-03T10:28:20.000
Update Date
2020-09-09T14:10:09.000
Closed Date
2020-09-03T10:28:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YkXJjAAN
Lat Location
(32.76673251849304000,-96.70196544838039000)
20-00411964
Service Request Number: 20-00411964 • Address: 3425 CANYON BLUFF BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00411964
Address
3425 CANYON BLUFF BLVD, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-22T02:05:45.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-04-22T02:05:45.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGn2sAAD
Lat Location
(32.76564795946866600,-96.87567078456351000)
20-00521899
Service Request Number: 20-00521899 • Address: 5138 BREAKWOOD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00521899
Address
5138 BREAKWOOD DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T16:29:20.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-19T16:29:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDGh4AAH
Lat Location
(32.78797875301065500,-96.70843024526872000)
20-00379672
Service Request Number: 20-00379672 • Address: 9001 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00379672
Address
9001 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:33:49.000
Update Date
2020-04-14T11:45:34.000
Closed Date
2020-04-14T10:33:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2MtAAL
Lat Location
(32.91624918167575000,-96.75032254100141000)
19-01374178
Service Request Number: 19-01374178 • Address: 1400 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01374178
Address
1400 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-11-26T16:16:05.000
Update Date
2020-03-18T09:16:43.000
Closed Date
2019-11-26T16:16:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdUujAAF
Lat Location
(32.77625985903432000,-96.79812274811052000)
20-00380433
Service Request Number: 20-00380433 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380433
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:59:23.000
Update Date
2020-04-14T12:07:18.000
Closed Date
2020-04-14T11:59:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3ccAAD
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00276290
Service Request Number: 20-00276290 • Address: 1508 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276290
Address
1508 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:09:30.000
Update Date
2020-03-18T08:49:34.000
Closed Date
2020-03-18T08:09:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Wa2AAF
Lat Location
(32.82215604190598400,-96.86148277230178000)
20-00251382
Service Request Number: 20-00251382 • Address: 3839 BASSWOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00251382
Address
3839 BASSWOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:25:19.000
Update Date
2020-03-18T08:46:58.000
Closed Date
2020-03-11T11:25:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4jMUAAZ
Lat Location
(32.68014256786762000,-96.76003066775792000)
19-01417600
Service Request Number: 19-01417600 • Address: 543 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01417600
Address
543 WOODMONT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2019-12-10T13:49:09.000
Update Date
2020-03-18T09:06:15.000
Closed Date
2019-12-10T13:49:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Of15RAAR
Lat Location
(32.72085410415170500,-96.70514362981893000)
20-00251917
Service Request Number: 20-00251917 • Address: 6730 ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00251917
Address
6730 ROYAL LN, DALLAS, TX, 75230
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T12:31:40.000
Update Date
2020-03-18T08:59:50.000
Closed Date
2020-03-11T12:31:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4kKtAAJ
Lat Location
(32.89467704765580400,-96.78949697517518000)
20-00380508
Service Request Number: 20-00380508 • Address: 2990 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380508
Address
2990 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:07:53.000
Update Date
2020-04-14T12:10:49.000
Closed Date
2020-04-14T12:07:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3bkAAD
Lat Location
(32.86638466930783000,-96.87548526325223000)
20-00378763
Service Request Number: 20-00378763 • Address: 1001 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00378763
Address
1001 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:33:08.000
Update Date
2020-04-14T12:03:34.000
Closed Date
2020-04-14T08:33:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0aAAAT
Lat Location
(32.75136983908837600,-96.89166946171429000)
19-01221901
Service Request Number: 19-01221901 • Address: 801 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
19-01221901
Address
801 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-10-16T07:24:29.000
Update Date
2020-07-12T01:06:47.000
Closed Date
2019-10-16T07:24:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWRQnAAP
Lat Location
(32.76750279373839400,-96.80727670527078000)
20-00575557
Service Request Number: 20-00575557 • Address: 1930 SHORTAL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00575557
Address
1930 SHORTAL DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:49:44.000
Update Date
2020-06-15T11:38:34.000
Closed Date
2020-06-03T10:49:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvKOhAAN
Lat Location
(32.74507154845184000,-96.68445071468257000)
19-01358648
Service Request Number: 19-01358648 • Address: 1400 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01358648
Address
1400 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-11-22T05:49:07.000
Update Date
2020-03-18T09:16:36.000
Closed Date
2019-11-22T05:49:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcwmqAAB
Lat Location
(32.77625985903432000,-96.79812274811052000)