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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381003
Service Request Number: 20-00381003 • Address: 1600 STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381003
Address
1600 STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T13:03:57.000
Update Date
2020-04-14T13:06:46.000
Closed Date
2020-04-14T13:03:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4WQAA1
Lat Location
(32.72811776798296000,-96.80057348686220000)
19-01328340
Service Request Number: 19-01328340 • Address: 7426 CHESTERFIELD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
19-01328340
Address
7426 CHESTERFIELD DR, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-11-14T10:29:09.000
Update Date
2020-03-18T09:19:06.000
Closed Date
2019-11-14T10:29:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObwsUAAR
Lat Location
(32.65698812712427000,-96.86964757996506000)
19-01385657
Service Request Number: 19-01385657 • Address: 6609 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01385657
Address
6609 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2019-12-02T11:28:03.000
Update Date
2020-03-18T09:08:31.000
Closed Date
2019-12-02T11:28:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OduRJAAZ
Lat Location
(32.71368541599595400,-96.70723706981305000)
20-00262974
Service Request Number: 20-00262974 • Address: 1270 HIDDEN VALLEY DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00262974
Address
1270 HIDDEN VALLEY DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:37:31.000
Update Date
2020-03-18T08:51:40.000
Closed Date
2020-03-13T16:37:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56TbAAJ
Lat Location
(32.66513528562905000,-96.80502157703522000)
20-00078565
Service Request Number: 20-00078565 • Address: 1301 E HOBSON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00078565
Address
1301 E HOBSON AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T10:05:46.000
Update Date
2020-04-14T12:39:35.000
Closed Date
2020-01-24T10:05:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3af0AAB
Lat Location
(32.71502839031919000,-96.80575540109281000)
20-00753390
Service Request Number: 20-00753390 • Address: 5414 URSULA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00753390
Address
5414 URSULA LN, DALLAS, TX, 75229
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-07-21T16:25:27.000
Update Date
2020-07-28T20:50:11.000
Closed Date
2020-07-21T16:25:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XchX3AAJ
Lat Location
(32.89107123945521000,-96.81499531581632000)
20-00501805
Service Request Number: 20-00501805 • Address: 3839 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00501805
Address
3839 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:45:31.000
Update Date
2020-05-14T13:47:38.000
Closed Date
2020-05-14T13:45:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCY1tAAH
Lat Location
(32.80914640857203000,-96.79547737230097000)
20-00274993
Service Request Number: 20-00274993 • Address: 2506 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274993
Address
2506 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:00:32.000
Update Date
2020-03-18T09:16:12.000
Closed Date
2020-03-17T16:00:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TJDAA3
Lat Location
(32.73106592560440500,-96.85937500760294000)
20-00217106
Service Request Number: 20-00217106 • Address: 6413 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00217106
Address
6413 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T17:35:29.000
Update Date
2020-03-18T09:40:01.000
Closed Date
2020-03-02T17:35:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SniDQAAZ
Lat Location
(32.71981582134735000,-96.71038378392612000)
20-00632186
Service Request Number: 20-00632186 • Address: 7347 MARINGO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00632186
Address
7347 MARINGO DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
In Progress
Created Date
2020-06-18T15:17:01.000
Update Date
2020-09-09T14:15:43.000
Closed Date
2020-06-18T15:17:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxeivAAB
Lat Location
(32.75459676975109000,-96.69709132313416000)
20-00578018
Service Request Number: 20-00578018 • Address: 719 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00578018
Address
719 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T16:30:48.000
Update Date
2020-06-15T11:10:38.000
Closed Date
2020-06-03T16:30:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvQRKAA3
Lat Location
(32.73919274401901400,-96.87160342378041000)
20-00491862
Service Request Number: 20-00491862 • Address: 3029 ROTAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00491862
Address
3029 ROTAN LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T13:54:08.000
Update Date
2020-05-14T13:51:10.000
Closed Date
2020-05-12T13:54:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCBOaAAP
Lat Location
(32.89151510168124000,-96.87706019177222000)
20-00381156
Service Request Number: 20-00381156 • Address: 3250 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381156
Address
3250 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:22:07.000
Update Date
2020-04-14T13:25:38.000
Closed Date
2020-04-14T13:22:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4lpAAD
Lat Location
(32.79291231709925000,-96.73948264824942000)
20-00276206
Service Request Number: 20-00276206 • Address: BLACKBURN ST & MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00276206
Address
BLACKBURN ST & MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:26:33.000
Update Date
2020-03-18T08:48:00.000
Closed Date
2020-03-18T07:26:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WI8AAN
Lat Location
(32.80874786136675000,-96.79586992666570000)
20-00377175
Service Request Number: 20-00377175 • Address: 9627 SOPHORA CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00377175
Address
9627 SOPHORA CIR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:41:22.000
Update Date
2020-04-14T13:12:44.000
Closed Date
2020-04-13T15:41:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxHkAAL
Lat Location
(32.62814808426185000,-96.95283134643333000)
20-00118739
Service Request Number: 20-00118739 • Address: 4406 WOODFIN DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00118739
Address
4406 WOODFIN DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-02-04T16:09:33.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-02-04T16:09:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R56BHAAZ
Lat Location
(32.87107377599064500,-96.83397206248762000)
20-00364655
Service Request Number: 20-00364655 • Address: 9610 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00364655
Address
9610 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:59:39.000
Update Date
2020-04-14T13:09:51.000
Closed Date
2020-04-09T14:59:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFbpuAAD
Lat Location
(32.75645326880973600,-96.65644541413594000)
20-00386817
Service Request Number: 20-00386817 • Address: 12850 KYLA JEAN CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00386817
Address
12850 KYLA JEAN CT, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T14:33:01.000
Update Date
2020-05-14T14:16:01.000
Closed Date
2020-04-15T14:33:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGEbqAAH
Lat Location
(32.69706897181204400,-96.60034856264599000)
20-00380658
Service Request Number: 20-00380658 • Address: 3788 SHORECREST DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00380658
Address
3788 SHORECREST DR, DALLAS, TX, 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:25:39.000
Update Date
2020-04-14T12:40:07.000
Closed Date
2020-04-14T12:25:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG3ysAAD
Lat Location
(32.85893230793852000,-96.84924441779772000)
20-00381180
Service Request Number: 20-00381180 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381180
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:24:53.000
Update Date
2020-04-14T13:25:43.000
Closed Date
2020-04-14T13:24:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4ozAAD
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00380825
Service Request Number: 20-00380825 • Address: 3202 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00380825
Address
3202 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:44:49.000
Update Date
2020-04-14T12:47:11.000
Closed Date
2020-04-14T12:44:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4BOAA1
Lat Location
(32.79291355129820000,-96.74054215322421000)
20-00616472
Service Request Number: 20-00616472 • Address: 3599 GASTON AVE, DALLAS, TX, 75246 • City Council District: 14
Service Request Number
20-00616472
Address
3599 GASTON AVE, DALLAS, TX, 75246
City Council District
14
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T11:13:01.000
Status
Closed
Created Date
2020-06-15T11:13:02.000
Update Date
2020-06-15T11:16:48.000
Closed Date
2020-06-15T11:13:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwzhsAAB
Lat Location
(32.79112016522541500,-96.78028999115584000)
20-00270835
Service Request Number: 20-00270835 • Address: 4226 MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00270835
Address
4226 MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T19:29:02.000
Update Date
2020-03-18T09:30:27.000
Closed Date
2020-03-16T19:29:02.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LBuAAN
Lat Location
(32.66240066240351000,-96.75320784563180000)
20-00777046
Service Request Number: 20-00777046 • Address: 6906 SOUTHRIDGE DR, DALLAS • City Council District: 9
Service Request Number
20-00777046
Address
6906 SOUTHRIDGE DR, DALLAS
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:39:15.000
Update Date
2020-07-28T20:50:51.000
Closed Date
2020-07-28T19:39:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNtYAAV
Lat Location
(32.82970181714410000,-96.74155231391248000)
20-00500143
Service Request Number: 20-00500143 • Address: 6935 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00500143
Address
6935 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:25:53.000
Update Date
2020-05-14T14:01:47.000
Closed Date
2020-05-14T10:25:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCUSqAAP
Lat Location
(32.76957191042065000,-96.70119083624965000)
20-00500483
Service Request Number: 20-00500483 • Address: 2322 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00500483
Address
2322 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:02:40.000
Update Date
2020-05-14T14:32:53.000
Closed Date
2020-05-14T11:02:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCVATAA5
Lat Location
(32.71973125425370000,-96.80456922661493000)
20-00276229
Service Request Number: 20-00276229 • Address: 4325 KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276229
Address
4325 KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:44:31.000
Update Date
2020-03-18T08:54:31.000
Closed Date
2020-03-18T07:44:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WO1AAN
Lat Location
(32.71200031224959000,-96.76111362515410000)
20-00263631
Service Request Number: 20-00263631 • Address: 8741 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00263631
Address
8741 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T07:33:41.000
Update Date
2020-05-14T13:45:56.000
Closed Date
2020-03-14T07:33:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T57pnAAB
Lat Location
(32.73430492607643000,-96.66901601361455000)
20-00133277
Service Request Number: 20-00133277 • Address: 9308 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00133277
Address
9308 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:03:19.000
Update Date
2020-02-08T10:05:11.000
Closed Date
2020-02-08T10:03:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5ftXAAR
Lat Location
(32.90902801724778000,-96.73784744294412000)
20-00276698
Service Request Number: 20-00276698 • Address: 3337 RUTZ ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276698
Address
3337 RUTZ ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-10T15:00:56.000
Update Date
2020-03-18T09:16:50.000
Closed Date
2020-03-10T15:00:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XOQAA3
Lat Location
(32.78256682307398500,-96.84499071751090000)
20-00371123
Service Request Number: 20-00371123 • Address: REFLECTION PL & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00371123
Address
REFLECTION PL & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T12:17:54.000
Update Date
2020-04-14T12:48:06.000
Closed Date
2020-04-11T12:17:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFmz1AAD
Lat Location
(32.88014412652151000,-96.77278420399014000)
20-00380800
Service Request Number: 20-00380800 • Address: 6166 CHESLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00380800
Address
6166 CHESLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T16:35:32.000
Update Date
2020-04-14T12:42:55.000
Closed Date
2020-04-07T16:35:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG4CfAAL
Lat Location
(32.84774081933820000,-96.75863985599904000)
20-00261859
Service Request Number: 20-00261859 • Address: 11502 FOREST HEIGHTS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00261859
Address
11502 FOREST HEIGHTS DR, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:56:51.000
Update Date
2020-03-18T08:58:22.000
Closed Date
2020-03-13T13:56:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54X3AAJ
Lat Location
(32.90548510061158500,-96.87345601047886000)
20-00380995
Service Request Number: 20-00380995 • Address: 1826 BARLOW AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00380995
Address
1826 BARLOW AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:03:31.000
Update Date
2020-04-14T13:18:35.000
Closed Date
2020-04-14T13:03:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4VXAA1
Lat Location
(32.71757272458478400,-96.85016290919475000)
20-00276510
Service Request Number: 20-00276510 • Address: 5425 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00276510
Address
5425 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:51:23.000
Update Date
2020-03-18T08:56:45.000
Closed Date
2020-03-18T08:51:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WzqAAF
Lat Location
(32.80485647897969000,-96.76375719110742000)
20-00276777
Service Request Number: 20-00276777 • Address: GOODNIGHT LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00276777
Address
GOODNIGHT LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T05:00:22.000
Update Date
2020-03-18T09:26:48.000
Closed Date
2020-03-18T05:00:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XWtAAN
Lat Location
(32.88116388079559000,-96.90197886624874000)
20-00275306
Service Request Number: 20-00275306 • Address: CARUTH HAVEN LN & N CENTRAL EXPY SB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00275306
Address
CARUTH HAVEN LN & N CENTRAL EXPY SB, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:37:15.000
Update Date
2020-03-18T08:42:41.000
Closed Date
2020-03-17T16:37:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5T4JAAV
Lat Location
(32.86081948554496500,-96.77039147212653000)
20-00475910
Service Request Number: 20-00475910 • Address: 730 PANOLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00475910
Address
730 PANOLA DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-07T16:18:49.000
Update Date
2020-05-14T14:21:25.000
Closed Date
2020-05-07T16:18:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBFdmAAH
Lat Location
(32.65369798200783000,-96.81283940484298000)
20-00370867
Service Request Number: 20-00370867 • Address: 6720 NATURES WAY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00370867
Address
6720 NATURES WAY, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T10:01:51.000
Update Date
2020-04-14T13:03:22.000
Closed Date
2020-04-11T10:01:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmZ4AAL
Lat Location
(32.68528497437771000,-96.93637044543216000)
20-00276823
Service Request Number: 20-00276823 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276823
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:31:27.000
Update Date
2020-03-18T09:33:57.000
Closed Date
2020-03-18T09:31:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XVdAAN
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00379373
Service Request Number: 20-00379373 • Address: BELT LINE RD & MONTFORT DR, ADDISON, TX, 75254 • City Council District: 11
Service Request Number
20-00379373
Address
BELT LINE RD & MONTFORT DR, ADDISON, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:00:04.000
Update Date
2020-04-14T12:51:44.000
Closed Date
2020-04-14T10:00:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1iyAAD
Lat Location
(32.95398809454495400,-96.81851103760170000)
20-00899364
Service Request Number: 20-00899364 • Address: 2419 GRIGSBY AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00899364
Address
2419 GRIGSBY AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-04T10:14:09.000
Update Date
2020-09-09T13:51:26.000
Closed Date
2020-09-04T10:14:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwjwtAAB
Lat Location
(32.81011999339795400,-96.78380905631278000)
20-00276198
Service Request Number: 20-00276198 • Address: W 12TH ST & S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00276198
Address
W 12TH ST & S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:20:45.000
Update Date
2020-03-18T08:45:56.000
Closed Date
2020-03-18T07:20:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WGRAA3
Lat Location
(32.74121192078806000,-96.82466037405940000)
19-01260875
Service Request Number: 19-01260875 • Address: 5332 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01260875
Address
5332 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-26T08:41:01.000
Update Date
2020-07-12T01:07:37.000
Closed Date
2019-10-26T08:41:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NsUU3AAN
Lat Location
(32.68094812455238000,-96.92329229288410000)
20-00490545
Service Request Number: 20-00490545 • Address: 1016 LIBERTY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00490545
Address
1016 LIBERTY ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:13:24.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-12T11:13:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC8KaAAL
Lat Location
(32.79276371142625000,-96.79067893185102000)
20-00616180
Service Request Number: 20-00616180 • Address: 4009 SONNY CIR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00616180
Address
4009 SONNY CIR, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:37:47.000
Update Date
2020-06-15T11:19:55.000
Closed Date
2020-06-15T10:37:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwz3OAAR
Lat Location
(32.77009591840433000,-96.74723926171907000)
20-00119855
Service Request Number: 20-00119855 • Address: 7105 ROLLING FORK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00119855
Address
7105 ROLLING FORK DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-13T00:59:00.000
Status
Closed
Created Date
2020-02-04T21:06:41.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-02-04T21:06:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R58ZBAAZ
Lat Location
(32.79110555820492600,-96.69108166732538000)
20-00345413
Service Request Number: 20-00345413 • Address: 7122 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00345413
Address
7122 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-05T14:36:11.000
Update Date
2020-05-14T14:31:42.000
Closed Date
2020-04-05T14:36:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2UMAA1
Lat Location
(32.89876280613582000,-96.78334442911064000)
20-00276202
Service Request Number: 20-00276202 • Address: FOREST LN & WELCH RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00276202
Address
FOREST LN & WELCH RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:22:38.000
Update Date
2020-03-18T08:47:11.000
Closed Date
2020-03-18T07:22:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WHAAA3
Lat Location
(32.90946810729905000,-96.82963461359313000)
20-00276700
Service Request Number: 20-00276700 • Address: 200 N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276700
Address
200 N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:16:59.000
Update Date
2020-03-18T09:21:36.000
Closed Date
2020-03-18T09:16:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5XOkAAN
Lat Location
(32.71449541675633600,-96.66550100647832000)
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