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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00267043
Service Request Number: 20-00267043 • Address: 2243 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00267043
Address
2243 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:10:07.000
Update Date
2020-03-18T08:54:11.000
Closed Date
2020-03-16T10:10:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EkdAAF
Lat Location
(32.69141973984806000,-96.78884621770715000)
20-00264418
Service Request Number: 20-00264418 • Address: 2623 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00264418
Address
2623 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:45:08.000
Update Date
2020-03-18T09:10:16.000
Closed Date
2020-03-14T15:45:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59A1AAJ
Lat Location
(32.99138436212208000,-96.86795726123822000)
20-00276789
Service Request Number: 20-00276789 • Address: 11011 JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00276789
Address
11011 JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T08:34:05.000
Update Date
2020-03-18T09:27:42.000
Closed Date
2020-03-18T08:34:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XViAAN
Lat Location
(32.89858896640633000,-96.80728231219739000)
20-00274617
Service Request Number: 20-00274617 • Address: 917 GREEN COVE LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00274617
Address
917 GREEN COVE LN, DALLAS, TX, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:15:45.000
Update Date
2020-03-18T08:56:17.000
Closed Date
2020-03-17T15:15:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Sh9AAF
Lat Location
(32.68434373521531500,-96.83763326104880000)
20-00380621
Service Request Number: 20-00380621 • Address: 4123 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380621
Address
4123 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:20:45.000
Update Date
2020-04-14T12:32:10.000
Closed Date
2020-04-14T12:20:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3uqAAD
Lat Location
(32.72052460062063500,-96.88712421067127000)
20-00380855
Service Request Number: 20-00380855 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00380855
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:46:41.000
Update Date
2020-04-14T12:50:02.000
Closed Date
2020-04-14T12:46:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4HBAA1
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00550238
Service Request Number: 20-00550238 • Address: HOLLAND AVE & HERSCHEL AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00550238
Address
HOLLAND AVE & HERSCHEL AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-27T13:51:43.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-27T13:51:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VELadAAH
Lat Location
(32.81946768100049000,-96.81068806796866000)
20-00497952
Service Request Number: 20-00497952 • Address: L B J FWY WB & S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00497952
Address
L B J FWY WB & S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-03T15:45:21.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-03T15:45:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOtpAAH
Lat Location
(32.64745794480822000,-96.78129124663116000)
20-00729563
Service Request Number: 20-00729563 • Address: 7207 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00729563
Address
7207 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T20:28:38.000
Update Date
2020-07-28T20:42:12.000
Closed Date
2020-07-14T20:28:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzCT4AAN
Lat Location
(32.88443224801911000,-96.77964776235896000)
20-00379705
Service Request Number: 20-00379705 • Address: TILLMAN ST & HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379705
Address
TILLMAN ST & HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:37:14.000
Update Date
2020-04-14T12:52:31.000
Closed Date
2020-04-14T10:37:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2RxAAL
Lat Location
(32.74452658908526000,-96.69202065119444000)
20-00226824
Service Request Number: 20-00226824 • Address: 724 SKILLMAN ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00226824
Address
724 SKILLMAN ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-04T21:15:45.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-04T21:15:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000So7ZbAAJ
Lat Location
(32.80792298140918000,-96.75745703383390000)
20-00370675
Service Request Number: 20-00370675 • Address: 1425 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00370675
Address
1425 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T07:40:43.000
Update Date
2020-04-14T13:05:15.000
Closed Date
2020-04-11T07:40:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmFzAAL
Lat Location
(32.67287182107675000,-96.84393117829222000)
20-00238453
Service Request Number: 20-00238453 • Address: 6200 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00238453
Address
6200 VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-15T23:59:00.000
Status
Closed
Created Date
2020-03-08T13:18:02.000
Update Date
2020-03-18T08:57:26.000
Closed Date
2020-03-08T13:18:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4IcJAAV
Lat Location
(32.82100178626715000,-96.75869525076895000)
20-00276226
Service Request Number: 20-00276226 • Address: S CORINTH ST RD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00276226
Address
S CORINTH ST RD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:42:44.000
Update Date
2020-03-18T08:49:38.000
Closed Date
2020-03-18T07:42:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WKKAA3
Lat Location
(32.73908690211524000,-96.79863717288583000)
20-00266343
Service Request Number: 20-00266343 • Address: 2830 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00266343
Address
2830 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:50:11.000
Update Date
2020-03-18T08:55:20.000
Closed Date
2020-03-16T08:50:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DYvAAN
Lat Location
(32.76937718522981000,-96.76803760253118000)
20-00380874
Service Request Number: 20-00380874 • Address: 1729 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00380874
Address
1729 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:49:15.000
Update Date
2020-04-14T12:51:47.000
Closed Date
2020-04-14T12:49:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4JCAA1
Lat Location
(32.79248526564427000,-96.82362642922443000)
20-00051866
Service Request Number: 20-00051866 • Address: 7606 KEVIN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00051866
Address
7606 KEVIN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-16T12:52:17.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-16T12:52:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2bVMAAZ
Lat Location
(32.98262859045255600,-96.77752865011277000)
20-00258176
Service Request Number: 20-00258176 • Address: 5815 LINDELL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00258176
Address
5815 LINDELL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:23:46.000
Update Date
2020-03-18T09:11:10.000
Closed Date
2020-03-12T15:23:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wu8AAB
Lat Location
(32.80898324068627000,-96.76754829130036000)
20-00576483
Service Request Number: 20-00576483 • Address: 3211 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00576483
Address
3211 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T13:06:18.000
Update Date
2020-06-15T11:16:39.000
Closed Date
2020-06-03T13:06:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvMsyAAF
Lat Location
(32.70571216367870400,-96.81595693018730000)
20-00283554
Service Request Number: 20-00283554 • Address: 2814 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00283554
Address
2814 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:34:08.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-19T14:34:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5kk0AAB
Lat Location
(32.74605674410370000,-96.86585575087187000)
20-00010034
Service Request Number: 20-00010034 • Address: 1826 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00010034
Address
1826 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-04T11:19:28.000
Update Date
2020-04-14T13:15:34.000
Closed Date
2020-01-04T11:19:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzqXnAAJ
Lat Location
(32.72594623494957000,-96.81420050281689000)
20-00276577
Service Request Number: 20-00276577 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00276577
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:01:02.000
Update Date
2020-03-18T09:01:39.000
Closed Date
2020-03-18T09:01:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XA9AAN
Lat Location
(32.77633802231889600,-96.79815487214273000)
20-00164380
Service Request Number: 20-00164380 • Address: 2338 BLAYDON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00164380
Address
2338 BLAYDON DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-17T21:39:13.000
Update Date
2020-03-18T09:09:47.000
Closed Date
2020-02-17T21:39:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rkh5bAAB
Lat Location
(32.81155015498639000,-96.67621999331325000)
20-00312653
Service Request Number: 20-00312653 • Address: 6023 SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00312653
Address
6023 SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-27T09:16:41.000
Update Date
2020-04-14T12:51:30.000
Closed Date
2020-03-27T09:16:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE3KgAAL
Lat Location
(32.67398277001953000,-96.80108859691575000)
20-00276534
Service Request Number: 20-00276534 • Address: 10844 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276534
Address
10844 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:55:12.000
Update Date
2020-03-18T08:56:01.000
Closed Date
2020-03-18T08:55:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5X5TAAV
Lat Location
(32.84505567473650000,-96.67841253016447000)
20-00274464
Service Request Number: 20-00274464 • Address: 4155 BUENA VISTA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00274464
Address
4155 BUENA VISTA ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:58:42.000
Update Date
2020-04-29T16:32:03.000
Closed Date
2020-03-17T14:58:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SSTAA3
Lat Location
(32.81676499131515400,-96.79524853209425000)
20-00415769
Service Request Number: 20-00415769 • Address: FERGUSON RD & JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00415769
Address
FERGUSON RD & JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-04-22T15:34:05.000
Update Date
2020-04-29T15:43:14.000
Closed Date
2020-04-22T15:34:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UpPGNAA3
Lat Location
(32.83668556300375500,-96.67162512198115000)
20-00379011
Service Request Number: 20-00379011 • Address: 17435 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00379011
Address
17435 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:13:50.000
Update Date
2020-04-14T12:59:32.000
Closed Date
2020-04-14T09:13:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG15CAAT
Lat Location
(32.99044997668302000,-96.80175980809776000)
20-00275338
Service Request Number: 20-00275338 • Address: 2131 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00275338
Address
2131 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:39:46.000
Update Date
2020-03-18T08:44:00.000
Closed Date
2020-03-17T16:39:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TmGAAV
Lat Location
(32.80985691228034000,-96.67901642442904000)
20-00254183
Service Request Number: 20-00254183 • Address: 5210 LAKE PLACID DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00254183
Address
5210 LAKE PLACID DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T17:29:00.000
Update Date
2020-03-18T09:09:37.000
Closed Date
2020-03-11T17:29:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4oFxAAJ
Lat Location
(32.68250916965856600,-96.84803549641572000)
20-00381026
Service Request Number: 20-00381026 • Address: 17437 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00381026
Address
17437 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:07:07.000
Update Date
2020-04-14T13:11:11.000
Closed Date
2020-04-14T13:07:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4YlAAL
Lat Location
(32.99046651571031000,-96.80175176662082000)
20-00264268
Service Request Number: 20-00264268 • Address: 2627 51ST ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264268
Address
2627 51ST ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T14:32:52.000
Update Date
2020-03-18T08:44:51.000
Closed Date
2020-03-14T14:32:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58smAAB
Lat Location
(32.69580904841110000,-96.77900499789070000)
20-00276728
Service Request Number: 20-00276728 • Address: 5798 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00276728
Address
5798 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-03-16T13:31:58.000
Update Date
2020-03-18T09:20:43.000
Closed Date
2020-03-16T13:31:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XReAAN
Lat Location
(32.85787813486242500,-96.75538427245534000)
20-00229712
Service Request Number: 20-00229712 • Address: 1215 CEDAR HAVEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00229712
Address
1215 CEDAR HAVEN AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:20:36.000
Update Date
2020-03-18T09:20:15.000
Closed Date
2020-03-05T15:20:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoFn5AAF
Lat Location
(32.73495779979793000,-96.80742704614168000)
20-00237730
Service Request Number: 20-00237730 • Address: 12708 SCHROEDER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00237730
Address
12708 SCHROEDER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-07T20:29:24.000
Update Date
2020-03-18T08:58:41.000
Closed Date
2020-03-07T20:29:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnUfYAAV
Lat Location
(32.92087926417122000,-96.76073517277864000)
20-00329646
Service Request Number: 20-00329646 • Address: 7009 BUCKNELL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00329646
Address
7009 BUCKNELL DR, DALLAS, TX, 75214
City Council District
9
Department
Sustainable Development and Construction
Service Request Type
City Property Management/ Real Estate - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-31T22:03:43.000
Update Date
2020-05-14T14:31:01.000
Closed Date
2020-03-31T22:03:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEXbqAAH
Lat Location
(32.85373903398329000,-96.74185887064901000)
20-00075128
Service Request Number: 20-00075128 • Address: 1400 E SANER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00075128
Address
1400 E SANER AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T13:07:30.000
Update Date
2020-04-14T12:46:28.000
Closed Date
2020-01-23T13:07:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3SWAAA3
Lat Location
(32.71304604983965000,-96.80430237885284000)
20-00487324
Service Request Number: 20-00487324 • Address: 5303 LYONCREST CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00487324
Address
5303 LYONCREST CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:03:59.000
Update Date
2020-05-14T14:11:17.000
Closed Date
2020-05-11T15:03:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0miAAD
Lat Location
(33.00063604422809000,-96.81781800076537000)
20-00230539
Service Request Number: 20-00230539 • Address: 5403 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00230539
Address
5403 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-05T17:00:55.000
Update Date
2020-03-18T08:55:10.000
Closed Date
2020-03-05T17:00:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoHV8AAN
Lat Location
(32.79794989467307000,-96.75694721929888000)
20-00276814
Service Request Number: 20-00276814 • Address: FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00276814
Address
FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T13:41:11.000
Update Date
2020-03-18T09:30:21.000
Closed Date
2020-03-17T13:41:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XagAAF
Lat Location
(32.79756174844465000,-96.75609522813123000)
20-00274849
Service Request Number: 20-00274849 • Address: 6122 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00274849
Address
6122 VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:43:43.000
Update Date
2020-03-18T09:13:14.000
Closed Date
2020-03-17T15:43:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5T4SAAV
Lat Location
(32.82100746280216400,-96.76087909019894000)
20-00380715
Service Request Number: 20-00380715 • Address: 3260 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00380715
Address
3260 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:31:44.000
Update Date
2020-04-14T12:37:58.000
Closed Date
2020-04-14T12:31:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG44lAAD
Lat Location
(32.80786527763373000,-96.87254190880470000)
20-00573188
Service Request Number: 20-00573188 • Address: PEAVY RD & OATES DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00573188
Address
PEAVY RD & OATES DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-02T15:56:41.000
Update Date
2020-07-12T01:08:22.000
Closed Date
2020-06-02T15:56:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvDkpAAF
Lat Location
(32.82178370366877000,-96.68425624027859000)
20-00533110
Service Request Number: 20-00533110 • Address: 3733 LOVINGOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00533110
Address
3733 LOVINGOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-15T11:35:06.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-15T11:35:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDj9TAAT
Lat Location
(32.67787622532701000,-96.76150171222194000)
20-00777023
Service Request Number: 20-00777023 • Address: 6861 MERRILEE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00777023
Address
6861 MERRILEE LN, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:26:00.000
Update Date
2020-07-28T20:55:52.000
Closed Date
2020-07-28T19:26:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNu6AAF
Lat Location
(32.82876529090312000,-96.74206782405852000)
20-00380213
Service Request Number: 20-00380213 • Address: 10562 LUNA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380213
Address
10562 LUNA RD, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:35:01.000
Update Date
2020-04-14T13:01:13.000
Closed Date
2020-04-14T11:35:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG3HoAAL
Lat Location
(32.86901313802432000,-96.91979525352777000)
20-00380793
Service Request Number: 20-00380793 • Address: 4800 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380793
Address
4800 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:42:12.000
Update Date
2020-04-14T12:47:44.000
Closed Date
2020-04-14T12:42:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4C6AAL
Lat Location
(32.79426473542319000,-96.76453923863278000)
20-00868164
Service Request Number: 20-00868164 • Address: 6003 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00868164
Address
6003 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-25T19:34:34.000
Update Date
2020-09-09T13:50:17.000
Closed Date
2020-08-25T19:34:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YirvKAAR
Lat Location
(32.85849774507206000,-96.74779200712388000)
19-01239951
Service Request Number: 19-01239951 • Address: 301 N PEARL EXPY, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01239951
Address
301 N PEARL EXPY, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-14T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-21T13:06:22.000
Update Date
2020-03-18T09:26:32.000
Closed Date
2019-10-21T13:06:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZPHhAAP
Lat Location
(32.78369041470250500,-96.79273004441102000)
19-01360733
Service Request Number: 19-01360733 • Address: 7834 C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01360733
Address
7834 C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-03T00:59:00.000
Status
Closed
Created Date
2019-11-22T13:39:33.000
Update Date
2020-03-18T09:11:20.000
Closed Date
2019-11-22T13:39:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Od11pAAB
Lat Location
(32.71651458765430000,-96.68793946323517000)
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