311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00598380
Service Request Number: 20-00598380 • Address: 6026 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00598380
Address
6026 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T16:03:06.000
Update Date
2020-06-15T10:50:50.000
Closed Date
2020-06-09T16:03:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwFISAA3
Lat Location
(32.80730921719552400,-96.75221256455943000)
20-00268251
Service Request Number: 20-00268251 • Address: 9208 E R L THORNTON FWY EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00268251
Address
9208 E R L THORNTON FWY EB, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T12:45:00.000
Update Date
2020-03-18T09:28:38.000
Closed Date
2020-03-16T12:45:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GsPAAV
Lat Location
(32.79691500759795000,-96.68662309347982000)
20-00775617
Service Request Number: 20-00775617 • Address: 3211 SALE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00775617
Address
3211 SALE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T14:28:06.000
Update Date
2020-07-28T21:27:02.000
Closed Date
2020-07-28T14:28:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeJpWAAV
Lat Location
(32.80751517440141000,-96.80493696624686000)
20-00275851
Service Request Number: 20-00275851 • Address: 9451 THORNBERRY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00275851
Address
9451 THORNBERRY LN, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:44:45.000
Update Date
2020-03-18T08:54:12.000
Closed Date
2020-03-17T19:44:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UdKAAV
Lat Location
(32.86483496679365000,-96.84679920842737000)
20-00217741
Service Request Number: 20-00217741 • Address: 7525 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00217741
Address
7525 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T23:11:25.000
Update Date
2020-03-18T09:13:20.000
Closed Date
2020-03-02T23:11:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnjkfAAB
Lat Location
(32.76337072327016400,-96.69220724504060000)
20-00275888
Service Request Number: 20-00275888 • Address: 3814 MEREDITH AVE, COCKRELL HILL, TX, 75211 • Department: 311 Customer Service Center
Service Request Number
20-00275888
Address
3814 MEREDITH AVE, COCKRELL HILL, TX, 75211
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:25:18.000
Update Date
2020-03-18T09:19:34.000
Closed Date
2020-03-17T20:25:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UrkAAF
Lat Location
(32.74225980911684000,-96.88167852126793000)
20-00242830
Service Request Number: 20-00242830 • Address: 1219 N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00242830
Address
1219 N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T14:51:41.000
Update Date
2020-03-18T09:35:28.000
Closed Date
2020-03-09T14:51:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4RTpAAN
Lat Location
(32.75658890188557000,-96.91153458643753000)
20-00261882
Service Request Number: 20-00261882 • Address: 1164 TOMAHAWK DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00261882
Address
1164 TOMAHAWK DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:00:21.000
Update Date
2020-03-18T08:56:42.000
Closed Date
2020-03-13T14:00:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54iZAAR
Lat Location
(32.68320478037525000,-96.58656308300216000)
20-00268171
Service Request Number: 20-00268171 • Address: 17707 CEDAR CREEK CANYON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00268171
Address
17707 CEDAR CREEK CANYON DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:35:42.000
Update Date
2020-03-18T09:19:33.000
Closed Date
2020-03-16T12:35:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GgPAAV
Lat Location
(32.99265215673483500,-96.81155978831838000)
20-00276200
Service Request Number: 20-00276200 • Address: S BUCKNER BLVD & HUME DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00276200
Address
S BUCKNER BLVD & HUME DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:21:44.000
Update Date
2020-03-18T08:46:46.000
Closed Date
2020-03-18T07:21:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WH0AAN
Lat Location
(32.75791302299053600,-96.68289791745491000)
20-00127239
Service Request Number: 20-00127239 • Address: 8040 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00127239
Address
8040 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-02-06T16:29:30.000
Update Date
2020-07-12T01:09:00.000
Closed Date
2020-02-06T16:29:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5RLrAAN
Lat Location
(32.65027534397752000,-96.75075355057447000)
20-00502090
Service Request Number: 20-00502090 • Address: 3456 HIGH BLUFF DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00502090
Address
3456 HIGH BLUFF DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-13T13:21:04.000
Update Date
2020-05-14T14:21:07.000
Closed Date
2020-05-13T13:21:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYafAAH
Lat Location
(32.91311684402329000,-96.86245539938693000)
20-00380975
Service Request Number: 20-00380975 • Address: 5526 E R L THORNTON FWY EB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00380975
Address
5526 E R L THORNTON FWY EB, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:01:27.000
Update Date
2020-04-14T13:25:32.000
Closed Date
2020-04-14T13:01:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4TqAAL
Lat Location
(32.79121227254055000,-96.74741140155037000)
20-00380290
Service Request Number: 20-00380290 • Address: DOTHAN LN & CHANNEL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00380290
Address
DOTHAN LN & CHANNEL DR, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:43:04.000
Update Date
2020-04-14T13:06:47.000
Closed Date
2020-04-14T11:43:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG3OkAAL
Lat Location
(32.89783276011793000,-96.87535754001904000)
20-00249241
Service Request Number: 20-00249241 • Address: 3217 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00249241
Address
3217 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T18:23:35.000
Update Date
2020-04-14T12:47:10.000
Closed Date
2020-03-10T18:23:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4eCGAAZ
Lat Location
(32.70562689050303400,-96.81715210610867000)
20-00485014
Service Request Number: 20-00485014 • Address: FLORENCE ST & N GOOD LATIMER EXPY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00485014
Address
FLORENCE ST & N GOOD LATIMER EXPY, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-11T10:51:45.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-05-11T10:51:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBvh7AAD
Lat Location
(32.78704730852144000,-96.78986738700672000)
20-00378205
Service Request Number: 20-00378205 • Address: 317 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378205
Address
317 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:25:11.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-04-13T19:25:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz3PAAT
Lat Location
(32.78883565614744000,-96.76775700758071000)
19-01239933
Service Request Number: 19-01239933 • Address: 301 N PEARL EXPY, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01239933
Address
301 N PEARL EXPY, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-14T00:59:00.000
Status
Closed
Created Date
2019-10-21T13:04:09.000
Update Date
2020-03-18T09:26:25.000
Closed Date
2019-10-21T13:04:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZPC3AAP
Lat Location
(32.78369041470250500,-96.79273004441102000)
20-00268440
Service Request Number: 20-00268440 • Address: 4123 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00268440
Address
4123 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:07:54.000
Update Date
2020-03-18T09:08:37.000
Closed Date
2020-03-16T13:07:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5H9gAAF
Lat Location
(32.99107730677735600,-96.84073722857205000)
20-00276491
Service Request Number: 20-00276491 • Address: 4925 LELAND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00276491
Address
4925 LELAND AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:49:11.000
Update Date
2020-03-18T09:38:34.000
Closed Date
2020-03-18T08:49:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5X0EAAV
Lat Location
(32.74994901698343600,-96.75733616043391000)
20-00033310
Service Request Number: 20-00033310 • Address: 6315 DYSART CIR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00033310
Address
6315 DYSART CIR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-18T00:59:00.000
Status
Closed
Created Date
2020-01-10T18:01:54.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-10T18:01:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0iGWAAZ
Lat Location
(32.80954309518905000,-96.74791798618180000)
20-00776278
Service Request Number: 20-00776278 • Address: 3229 ST CROIX DR, DALLAS • City Council District: 13
Service Request Number
20-00776278
Address
3229 ST CROIX DR, DALLAS
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:57:11.000
Update Date
2020-07-28T21:25:38.000
Closed Date
2020-07-28T15:57:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeLeyAAF
Lat Location
(32.90505357917177000,-96.86913990039240000)
20-00276205
Service Request Number: 20-00276205 • Address: S FITZHUGH AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00276205
Address
S FITZHUGH AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:26:04.000
Update Date
2020-03-18T08:47:36.000
Closed Date
2020-03-18T07:26:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WI3AAN
Lat Location
(32.77112826442290600,-96.75838460518747000)
20-00904886
Service Request Number: 20-00904886 • Address: 1818 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00904886
Address
1818 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-07T10:15:05.000
Update Date
2020-09-09T14:23:26.000
Closed Date
2020-09-07T10:15:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnY7NAAV
Lat Location
(32.77620733787633600,-96.84868119704451000)
20-00379255
Service Request Number: 20-00379255 • Address: 10651 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379255
Address
10651 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:47:44.000
Update Date
2020-04-14T12:46:57.000
Closed Date
2020-04-14T09:47:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1UWAA1
Lat Location
(32.89277685735423000,-96.77156529821046000)
20-00263221
Service Request Number: 20-00263221 • Address: 11726 PINE FOREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00263221
Address
11726 PINE FOREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:45:06.000
Update Date
2020-03-18T08:50:45.000
Closed Date
2020-03-13T17:45:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56sgAAB
Lat Location
(32.90866959075127000,-96.79663786480734000)
20-00233135
Service Request Number: 20-00233135 • Address: 4926 CORRIGAN AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00233135
Address
4926 CORRIGAN AVE, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T12:06:51.000
Update Date
2020-03-18T09:29:18.000
Closed Date
2020-03-06T12:06:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnLdBAAV
Lat Location
(32.69204999682056500,-96.77473515479174000)
20-00326873
Service Request Number: 20-00326873 • Address: 16815 HUNTERS POINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00326873
Address
16815 HUNTERS POINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T12:35:28.000
Update Date
2020-04-14T13:13:18.000
Closed Date
2020-03-31T12:35:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TESxmAAH
Lat Location
(32.97963655443109600,-96.77938181099246000)
20-00270289
Service Request Number: 20-00270289 • Address: 1818 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00270289
Address
1818 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:30:18.000
Update Date
2020-03-18T08:55:32.000
Closed Date
2020-03-16T16:30:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KAlAAN
Lat Location
(32.80744486334727000,-96.77762533519798000)
20-00777126
Service Request Number: 20-00777126 • Address: 815 S BARNETT AVE, DALLAS • City Council District: 1
Service Request Number
20-00777126
Address
815 S BARNETT AVE, DALLAS
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T20:32:09.000
Update Date
2020-07-28T20:38:47.000
Closed Date
2020-07-28T20:32:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeOHlAAN
Lat Location
(32.73795180729328000,-96.87191639712624000)
20-00530251
Service Request Number: 20-00530251 • Address: 3325 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00530251
Address
3325 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T12:09:25.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-21T12:09:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDbysAAD
Lat Location
(32.84713520768182000,-96.66090532228830000)
20-00268511
Service Request Number: 20-00268511 • Address: ABRAMS RD & LOMA VISTA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00268511
Address
ABRAMS RD & LOMA VISTA DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:16:15.000
Update Date
2020-04-14T13:28:07.000
Closed Date
2020-03-16T13:16:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HJQAA3
Lat Location
(32.89688381693071000,-96.73923102654182000)
20-00379607
Service Request Number: 20-00379607 • Address: 6604 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379607
Address
6604 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:26:41.000
Update Date
2020-04-14T12:43:46.000
Closed Date
2020-04-14T10:26:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2IRAA1
Lat Location
(32.66370996099602000,-96.75661575482246000)
20-00276891
Service Request Number: 20-00276891 • Address: 2780 BOOKHOUT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00276891
Address
2780 BOOKHOUT ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T15:30:03.000
Update Date
2020-03-18T09:39:10.000
Closed Date
2020-03-17T15:30:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XjnAAF
Lat Location
(32.79543780223161000,-96.80626340488504000)
20-00229724
Service Request Number: 20-00229724 • Address: 1828 EUCLID ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00229724
Address
1828 EUCLID ST, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:22:57.000
Update Date
2020-03-18T08:50:56.000
Closed Date
2020-03-05T15:22:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoFomAAF
Lat Location
(32.81178474752038000,-96.77348269600087000)
19-01362469
Service Request Number: 19-01362469 • Address: SEABREEZE DR & COURTSIDE DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
19-01362469
Address
SEABREEZE DR & COURTSIDE DR, DALLAS, TX, 75051
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2019-11-24T00:59:00.000
Status
Closed
Created Date
2019-11-22T17:12:08.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2019-11-22T17:12:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Od3sqAAB
Lat Location
(32.72539375764015000,-96.97637070715577000)
20-00214165
Service Request Number: 20-00214165 • Address: 3126 LANOUE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00214165
Address
3126 LANOUE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T10:49:41.000
Update Date
2020-03-18T09:38:10.000
Closed Date
2020-03-02T10:49:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnbeoAAB
Lat Location
(32.86208091899844400,-96.87009371510940000)
20-00276151
Service Request Number: 20-00276151 • Address: LUNA RD & Y ST, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00276151
Address
LUNA RD & Y ST, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:07:29.000
Update Date
2020-03-18T09:34:27.000
Closed Date
2020-03-18T05:07:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VxPAAV
Lat Location
(32.88866455870879000,-96.91878078424602000)
20-00848201
Service Request Number: 20-00848201 • Address: 4529 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00848201
Address
4529 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T14:09:32.000
Update Date
2020-09-09T14:39:00.000
Closed Date
2020-08-19T14:09:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhPPQAA3
Lat Location
(32.71469316216946000,-96.74852196762184000)
20-00500465
Service Request Number: 20-00500465 • Address: 620 S HILL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00500465
Address
620 S HILL AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T11:00:40.000
Update Date
2020-05-14T14:00:04.000
Closed Date
2020-05-14T11:00:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCV83AAH
Lat Location
(32.78528600206982400,-96.76763016522757000)
20-00890327
Service Request Number: 20-00890327 • Address: 11433 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00890327
Address
11433 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-02T07:12:07.000
Update Date
2020-09-09T13:26:04.000
Closed Date
2020-09-02T07:12:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkEx9AAF
Lat Location
(32.85244820768192000,-96.68247927444861000)
20-00380945
Service Request Number: 20-00380945 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00380945
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:57:18.000
Update Date
2020-04-14T12:59:55.000
Closed Date
2020-04-14T12:57:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG46xAAD
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00101256
Service Request Number: 20-00101256 • Address: 4000 HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00101256
Address
4000 HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T12:27:41.000
Update Date
2020-04-14T12:46:22.000
Closed Date
2020-01-30T12:27:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4RZGAA3
Lat Location
(32.67632916985443400,-96.75392194040820000)
20-00380769
Service Request Number: 20-00380769 • Address: 3027 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00380769
Address
3027 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:39:16.000
Update Date
2020-04-14T12:39:22.000
Closed Date
2020-04-14T12:39:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG49WAAT
Lat Location
(32.76851113039462000,-96.76149169240230000)
20-00638179
Service Request Number: 20-00638179 • Address: 6114 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00638179
Address
6114 VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-20T12:09:47.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-06-20T12:09:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxt2EAAR
Lat Location
(32.82100678479634600,-96.76110215965910000)
20-00117753
Service Request Number: 20-00117753 • Address: 2761 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00117753
Address
2761 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-31T11:17:26.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-01-31T11:17:26.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R541yAAB
Lat Location
(32.79826043748944600,-96.80129904123557000)
20-00262111
Service Request Number: 20-00262111 • Address: 2400 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00262111
Address
2400 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:32:34.000
Update Date
2020-03-18T08:52:03.000
Closed Date
2020-03-13T14:32:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T555iAAB
Lat Location
(32.80808605134916000,-96.82187858730083000)
20-00001226
Service Request Number: 20-00001226 • Address: 5665 S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00001226
Address
5665 S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-01T21:52:09.000
Update Date
2020-03-18T09:17:31.000
Closed Date
2020-01-01T21:52:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzXeVAAV
Lat Location
(32.79461281403753500,-96.68455753669720000)
20-00381136
Service Request Number: 20-00381136 • Address: 1702 STELLA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00381136
Address
1702 STELLA AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T13:19:57.000
Update Date
2020-04-14T13:22:39.000
Closed Date
2020-04-14T13:19:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4jZAAT
Lat Location
(32.72888244582663500,-96.79875200157376000)
20-00212554
Service Request Number: 20-00212554 • Address: 402 VALENCIA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00212554
Address
402 VALENCIA ST, DALLAS, TX, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-01T14:16:39.000
Update Date
2020-03-18T09:08:55.000
Closed Date
2020-03-01T14:16:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnXESAA3
Lat Location
(32.80552277816218500,-96.74694970465877000)