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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00276681
Service Request Number: 20-00276681 • Address: 1621 ANDREWS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00276681
Address
1621 ANDREWS ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T10:36:17.000
Update Date
2020-03-18T09:14:57.000
Closed Date
2020-03-17T10:36:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XMKAA3
Lat Location
(32.72816026955902000,-96.88839879784010000)
19-01215210
Service Request Number: 19-01215210 • Address: 7738 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01215210
Address
7738 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-10-14T13:45:25.000
Update Date
2020-03-18T08:53:16.000
Closed Date
2019-10-14T13:45:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6cvEAAR
Lat Location
(32.73409170574204600,-96.68950145123492000)
20-00276596
Service Request Number: 20-00276596 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00276596
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:04:33.000
Update Date
2020-03-18T09:05:46.000
Closed Date
2020-03-18T09:04:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XCtAAN
Lat Location
(32.77633802231889600,-96.79815487214273000)
20-00264728
Service Request Number: 20-00264728 • Address: 9966 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00264728
Address
9966 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-14T20:53:31.000
Update Date
2020-03-18T08:40:57.000
Closed Date
2020-03-14T20:53:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59eVAAR
Lat Location
(32.87973438324781000,-96.87661344709000000)
20-00235545
Service Request Number: 20-00235545 • Address: 2700 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00235545
Address
2700 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T16:58:26.000
Update Date
2020-03-18T09:25:26.000
Closed Date
2020-03-06T16:58:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnPecAAF
Lat Location
(32.76491828488765000,-96.76561654662574000)
20-00276307
Service Request Number: 20-00276307 • Address: 1100 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00276307
Address
1100 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:12:35.000
Update Date
2020-03-18T08:52:02.000
Closed Date
2020-03-18T08:12:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WcXAAV
Lat Location
(32.73679621580417600,-96.79368210044889000)
20-00276195
Service Request Number: 20-00276195 • Address: MAIN ST & MURPHY ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00276195
Address
MAIN ST & MURPHY ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:19:09.000
Update Date
2020-03-18T08:45:27.000
Closed Date
2020-03-18T07:19:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WFxAAN
Lat Location
(32.78010928020941000,-96.80177537360525000)
20-00505953
Service Request Number: 20-00505953 • Address: 3733 LOVINGOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00505953
Address
3733 LOVINGOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T11:35:06.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-15T11:35:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VChWYAA1
Lat Location
(32.67787622532701000,-96.76150171222194000)
20-00104278
Service Request Number: 20-00104278 • Address: 438 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00104278
Address
438 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-31T07:28:18.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-01-31T07:28:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4YfaAAF
Lat Location
(32.72019601124148000,-96.82950026349835000)
20-00663993
Service Request Number: 20-00663993 • Address: 4299 OAK ARBOR DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00663993
Address
4299 OAK ARBOR DR, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-06-27T10:50:53.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-06-27T10:50:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvjn2AAB
Lat Location
(32.69313803447114000,-96.88325171850387000)
20-00469072
Service Request Number: 20-00469072 • Address: 18421 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00469072
Address
18421 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T11:16:23.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-06T11:16:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB1RTAA1
Lat Location
(33.00004089451590500,-96.83312834561080000)
20-00225775
Service Request Number: 20-00225775 • Address: E MOCKINGBIRD LN & N CENTRAL EXPY SB, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00225775
Address
E MOCKINGBIRD LN & N CENTRAL EXPY SB, DALLAS, TX, 75205
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-04T16:19:30.000
Update Date
2020-03-18T08:40:16.000
Closed Date
2020-03-04T16:19:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So5CBAAZ
Lat Location
(32.83654011365454000,-96.77892339282602000)
20-00380722
Service Request Number: 20-00380722 • Address: 5050 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380722
Address
5050 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:32:27.000
Update Date
2020-04-14T12:33:55.000
Closed Date
2020-04-14T12:32:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG44rAAD
Lat Location
(32.68695854496217400,-96.78986715436358000)
20-00276236
Service Request Number: 20-00276236 • Address: 2803 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00276236
Address
2803 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:48:11.000
Update Date
2020-03-18T09:22:26.000
Closed Date
2020-03-18T07:48:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WPOAA3
Lat Location
(32.71682564741934000,-96.87438255803771000)
20-00262573
Service Request Number: 20-00262573 • Address: 7520 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00262573
Address
7520 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:41:18.000
Update Date
2020-03-18T08:48:20.000
Closed Date
2020-03-13T15:41:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T55tOAAR
Lat Location
(32.70972125245490500,-96.69282548739861000)
20-00491410
Service Request Number: 20-00491410 • Address: 6026 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00491410
Address
6026 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:59:11.000
Update Date
2020-05-14T14:37:44.000
Closed Date
2020-05-12T12:59:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCANSAA5
Lat Location
(32.98081688751360000,-96.80064460254510000)
20-00214029
Service Request Number: 20-00214029 • Address: 3106 LANOUE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00214029
Address
3106 LANOUE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T10:35:11.000
Update Date
2020-03-18T09:27:55.000
Closed Date
2020-03-02T10:35:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnbMfAAJ
Lat Location
(32.86171934404670000,-96.87054397178510000)
20-00463525
Service Request Number: 20-00463525 • Address: 9515 EL RITO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00463525
Address
9515 EL RITO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T10:05:48.000
Update Date
2020-05-14T14:31:37.000
Closed Date
2020-05-05T10:05:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAqYkAAL
Lat Location
(32.86415103793227000,-96.85986258545502000)
20-00276282
Service Request Number: 20-00276282 • Address: HAWES AVE & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276282
Address
HAWES AVE & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:08:01.000
Update Date
2020-03-18T08:45:32.000
Closed Date
2020-03-18T08:08:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WZOAA3
Lat Location
(32.82207468985474500,-96.85557500038256000)
20-00193015
Service Request Number: 20-00193015 • Address: 9805 ASH CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00193015
Address
9805 ASH CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T12:37:52.000
Update Date
2020-03-18T08:57:32.000
Closed Date
2020-02-25T12:37:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlrULAAZ
Lat Location
(32.82741401249272000,-96.68885535579021000)
20-00665443
Service Request Number: 20-00665443 • Address: 516 DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00665443
Address
516 DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-30T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:47:55.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-28T03:47:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000WvlizAAB
Lat Location
(32.70608444272309600,-96.67920407092679000)
20-00596560
Service Request Number: 20-00596560 • Address: 2933 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00596560
Address
2933 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T11:50:45.000
Update Date
2020-06-15T11:38:39.000
Closed Date
2020-06-09T11:50:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwBDnAAN
Lat Location
(32.85243724824309000,-96.66441201499248000)
20-00380785
Service Request Number: 20-00380785 • Address: 2808 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00380785
Address
2808 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:41:14.000
Update Date
2020-04-14T12:42:47.000
Closed Date
2020-04-14T12:41:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4BSAA1
Lat Location
(32.71301248563291600,-96.81444358563955000)
20-00226668
Service Request Number: 20-00226668 • Address: 2249 HILLBURN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00226668
Address
2249 HILLBURN DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T19:23:08.000
Update Date
2020-03-18T09:28:34.000
Closed Date
2020-03-04T19:23:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000So78BAAR
Lat Location
(32.75180292959310400,-96.69168943254265000)
20-00777010
Service Request Number: 20-00777010 • Address: 6848 MERRILEE LN, DALLAS • City Council District: 9
Service Request Number
20-00777010
Address
6848 MERRILEE LN, DALLAS
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:20:22.000
Update Date
2020-07-28T20:40:26.000
Closed Date
2020-07-28T19:20:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNs5AAF
Lat Location
(32.82876265395760000,-96.74114994527675000)
20-00498059
Service Request Number: 20-00498059 • Address: 5110 MIMI CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00498059
Address
5110 MIMI CT, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:19:06.000
Update Date
2020-05-14T14:09:11.000
Closed Date
2020-05-13T16:19:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCP6oAAH
Lat Location
(32.71989597441566000,-96.90960423019104000)
20-00259611
Service Request Number: 20-00259611 • Address: 7623 MARQUETTE ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00259611
Address
7623 MARQUETTE ST, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T08:07:18.000
Update Date
2020-03-18T09:01:08.000
Closed Date
2020-03-13T08:07:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50K4AAJ
Lat Location
(32.86176433197580600,-96.77583174931908000)
20-00042192
Service Request Number: 20-00042192 • Address: 1855 SUMMIT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00042192
Address
1855 SUMMIT AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-14T12:31:30.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-14T12:31:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1CqEAAV
Lat Location
(32.81270838604850600,-96.77249129780007000)
20-00729625
Service Request Number: 20-00729625 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729625
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T21:11:31.000
Update Date
2020-07-28T21:19:40.000
Closed Date
2020-07-14T21:11:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzCgIAAV
Lat Location
(32.96335401831468000,-96.80236568467666000)
20-00075655
Service Request Number: 20-00075655 • Address: DOUGLAS AVE & PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00075655
Address
DOUGLAS AVE & PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-01-23T14:19:13.000
Update Date
2020-04-14T12:53:11.000
Closed Date
2020-01-23T14:19:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3TbuAAF
Lat Location
(32.82169926360841600,-96.80700244233480000)
20-00380422
Service Request Number: 20-00380422 • Address: 3866 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380422
Address
3866 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:58:12.000
Update Date
2020-04-14T13:25:08.000
Closed Date
2020-04-14T11:58:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3BrAAL
Lat Location
(32.87148774811258000,-96.85007558568960000)
20-00472160
Service Request Number: 20-00472160 • Address: 3057 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00472160
Address
3057 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-09T20:56:54.000
Status
Closed
Created Date
2020-05-06T20:56:47.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-05-06T20:56:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VB7LjAAL
Lat Location
(32.90397125812618400,-96.87594116428360000)
20-00235227
Service Request Number: 20-00235227 • Address: 10027 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00235227
Address
10027 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-06T16:22:22.000
Update Date
2020-05-14T14:36:03.000
Closed Date
2020-03-06T16:22:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnPCOAA3
Lat Location
(32.71965409568590000,-96.65019186970734000)
20-00267100
Service Request Number: 20-00267100 • Address: 10254 CARRY BACK CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00267100
Address
10254 CARRY BACK CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:18:30.000
Update Date
2020-03-18T08:44:41.000
Closed Date
2020-03-16T10:18:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EsXAAV
Lat Location
(32.88628172835590400,-96.87493587549434000)
20-00207716
Service Request Number: 20-00207716 • Address: 820 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00207716
Address
820 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-28T12:18:54.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-02-28T12:18:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmQsEAAV
Lat Location
(32.72726391197720400,-96.70603200714440000)
20-00481252
Service Request Number: 20-00481252 • Address: 7036 MUMFORD ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00481252
Address
7036 MUMFORD ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T19:42:22.000
Update Date
2020-05-14T14:31:27.000
Closed Date
2020-05-08T19:42:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBQBnAAP
Lat Location
(32.99710968747882000,-96.78164197619697000)
20-00762981
Service Request Number: 20-00762981 • Address: 705 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00762981
Address
705 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-23T23:59:00.000
Status
Closed
Created Date
2020-07-24T10:38:34.000
Update Date
2020-07-28T21:03:03.000
Closed Date
2020-07-24T10:38:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdSMzAAN
Lat Location
(32.78156010308513400,-96.80669180215533000)
20-00380856
Service Request Number: 20-00380856 • Address: 5025 DUPONT DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00380856
Address
5025 DUPONT DR, DALLAS, TX, 75216
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T12:19:05.000
Update Date
2020-04-14T12:46:45.000
Closed Date
2020-04-14T12:19:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4HGAA1
Lat Location
(32.68855055196091500,-96.78745037862534000)
20-00274098
Service Request Number: 20-00274098 • Address: 4315 HENSLEY CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00274098
Address
4315 HENSLEY CT, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:14:31.000
Update Date
2020-03-18T08:44:43.000
Closed Date
2020-03-17T14:14:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RoxAAF
Lat Location
(32.74719038370605000,-96.89029518465370000)
20-00377904
Service Request Number: 20-00377904 • Address: 6131 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00377904
Address
6131 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:21:38.000
Update Date
2020-04-14T13:15:37.000
Closed Date
2020-04-13T17:21:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyWVAA1
Lat Location
(32.88737618808957600,-96.80102291818461000)
20-00380777
Service Request Number: 20-00380777 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00380777
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:40:09.000
Update Date
2020-04-14T13:00:32.000
Closed Date
2020-04-14T12:40:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4A5AAL
Lat Location
(32.99618355234937000,-96.84371372985471000)
20-00234524
Service Request Number: 20-00234524 • Address: 2206 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00234524
Address
2206 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T15:08:39.000
Update Date
2020-03-18T09:27:05.000
Closed Date
2020-03-06T15:08:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnO78AAF
Lat Location
(32.76888594396247400,-96.75661327540061000)
20-00276199
Service Request Number: 20-00276199 • Address: W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00276199
Address
W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:21:13.000
Update Date
2020-03-18T08:46:18.000
Closed Date
2020-03-18T07:21:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WGgAAN
Lat Location
(32.74317594482799600,-96.82466024742239000)
20-00358536
Service Request Number: 20-00358536 • Address: 10042 NEOSHO DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00358536
Address
10042 NEOSHO DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T12:11:33.000
Update Date
2020-04-14T12:45:00.000
Closed Date
2020-04-08T12:11:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFR87AAH
Lat Location
(32.73726711916581400,-96.65035330658577000)
20-00532634
Service Request Number: 20-00532634 • Address: 2548 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00532634
Address
2548 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-05-21T17:48:30.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-21T17:48:30.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDgynAAD
Lat Location
(32.84607025020629600,-96.67044059856904000)
20-00552073
Service Request Number: 20-00552073 • Address: 4230 IRVING AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00552073
Address
4230 IRVING AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T19:46:25.000
Update Date
2020-09-09T14:39:05.000
Closed Date
2020-05-27T19:46:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEPs6AAH
Lat Location
(32.81620150631666600,-96.80394643529321000)
20-00380982
Service Request Number: 20-00380982 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00380982
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:02:35.000
Update Date
2020-04-14T13:03:35.000
Closed Date
2020-04-14T13:02:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4UZAA1
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00644460
Service Request Number: 20-00644460 • Address: 900 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00644460
Address
900 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-06-22T17:44:42.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-22T17:44:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy89BAAR
Lat Location
(32.77638375555754000,-96.83702702714821000)
20-00267349
Service Request Number: 20-00267349 • Address: 3929 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00267349
Address
3929 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:48:37.000
Update Date
2020-03-18T09:09:35.000
Closed Date
2020-03-16T10:48:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FJYAA3
Lat Location
(32.99304400086576500,-96.84445982499795000)
20-00777003
Service Request Number: 20-00777003 • Address: 718 N WINDOMERE AVE, DALLAS • City Council District: 1
Service Request Number
20-00777003
Address
718 N WINDOMERE AVE, DALLAS
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:16:05.000
Update Date
2020-07-28T21:04:23.000
Closed Date
2020-07-28T19:16:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNpzAAF
Lat Location
(32.75159304540853400,-96.84490341521237000)
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