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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00100994
Service Request Number: 20-00100994 • Address: S NAVY AVE & PLATA WAY, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00100994
Address
S NAVY AVE & PLATA WAY, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-30T11:54:45.000
Update Date
2020-07-12T01:08:11.000
Closed Date
2020-01-30T11:54:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R4R2gAAF
Lat Location
(32.74368981676572000,-96.92493548719297000)
20-00616267
Service Request Number: 20-00616267 • Address: DUNAWAY DR & MAYLEE BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00616267
Address
DUNAWAY DR & MAYLEE BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:48:14.000
Update Date
2020-06-15T11:10:31.000
Closed Date
2020-06-15T10:48:14.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzFPAAZ
Lat Location
(32.84046017458704000,-96.66302778931070000)
19-01383963
Service Request Number: 19-01383963 • Address: 4229 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01383963
Address
4229 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-11T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-01T16:14:05.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2019-12-01T16:14:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Odq5xAAB
Lat Location
(32.76510211002215000,-96.74953954708856000)
20-00500895
Service Request Number: 20-00500895 • Address: 6305 LATTA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00500895
Address
6305 LATTA ST, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:51:20.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-14T11:51:20.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCW0eAAH
Lat Location
(32.76634253641536000,-96.71391764963624000)
20-00266080
Service Request Number: 20-00266080 • Address: 2231 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00266080
Address
2231 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:05:54.000
Update Date
2020-03-18T08:53:01.000
Closed Date
2020-03-16T08:05:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5D2GAAV
Lat Location
(32.80605607151257000,-96.82445874041572000)
19-01310803
Service Request Number: 19-01310803 • Address: 6916 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01310803
Address
6916 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-09T09:57:44.000
Update Date
2020-03-18T08:58:38.000
Closed Date
2019-11-09T09:57:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Nik6SAAR
Lat Location
(32.73414074870280600,-96.70270544480891000)
20-00276146
Service Request Number: 20-00276146 • Address: MARTIN LUTHER KING JR BLVD & ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00276146
Address
MARTIN LUTHER KING JR BLVD & ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T04:43:09.000
Update Date
2020-03-18T08:43:14.000
Closed Date
2020-03-18T04:43:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VuQAAV
Lat Location
(32.77463809128309400,-96.76222099336204000)
20-00228007
Service Request Number: 20-00228007 • Address: 3321 LOGANWOOD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00228007
Address
3321 LOGANWOOD DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T11:29:54.000
Update Date
2020-03-18T09:05:10.000
Closed Date
2020-03-05T11:29:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoC1SAAV
Lat Location
(32.76631686069171000,-96.69199747370307000)
20-00024410
Service Request Number: 20-00024410 • Address: 7007 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00024410
Address
7007 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T17:00:52.000
Update Date
2020-03-18T09:38:22.000
Closed Date
2020-01-08T17:00:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0NTfAAN
Lat Location
(32.74915532868778500,-96.70005757497677000)
20-00539586
Service Request Number: 20-00539586 • Address: 3019 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00539586
Address
3019 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-24T15:43:14.000
Update Date
2020-06-15T11:19:51.000
Closed Date
2020-05-24T15:43:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDviCAAT
Lat Location
(32.77250080290851000,-96.76667393064432000)
20-00381015
Service Request Number: 20-00381015 • Address: 10845 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00381015
Address
10845 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:05:37.000
Update Date
2020-04-14T13:06:57.000
Closed Date
2020-04-14T13:05:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4XsAAL
Lat Location
(32.87629750643123600,-96.88450019329862000)
20-00501882
Service Request Number: 20-00501882 • Address: 3010 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00501882
Address
3010 S POLK ST, DALLAS, TX, 75224
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:55:46.000
Update Date
2020-05-14T13:55:50.000
Closed Date
2020-05-14T13:55:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYCcAAP
Lat Location
(32.71279126323761000,-96.83993690720966000)
19-01402986
Service Request Number: 19-01402986 • Address: 2808 N ST AUGUSTINE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01402986
Address
2808 N ST AUGUSTINE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2019-12-05T15:41:41.000
Update Date
2020-03-18T09:17:09.000
Closed Date
2019-12-05T15:41:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeTXHAA3
Lat Location
(32.75963267626087000,-96.65670057128224000)
20-00074882
Service Request Number: 20-00074882 • Address: 3535 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00074882
Address
3535 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-01-23T12:30:48.000
Update Date
2020-04-14T12:39:12.000
Closed Date
2020-01-23T12:30:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3S0nAAF
Lat Location
(32.79017829889584600,-96.87826454960280000)
20-00380880
Service Request Number: 20-00380880 • Address: 6021 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380880
Address
6021 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:49:55.000
Update Date
2020-04-14T12:53:00.000
Closed Date
2020-04-14T12:49:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4JgAAL
Lat Location
(32.86493953195113000,-96.80752090341828000)
20-00501712
Service Request Number: 20-00501712 • Address: 4240 SCARSDALE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00501712
Address
4240 SCARSDALE LN, DALLAS, TX, 75227
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:34:04.000
Update Date
2020-05-14T13:34:09.000
Closed Date
2020-05-14T13:34:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXozAAH
Lat Location
(32.77156810208589400,-96.65970613848913000)
20-00276695
Service Request Number: 20-00276695 • Address: 3122 FAIRVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00276695
Address
3122 FAIRVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:16:09.000
Update Date
2020-03-18T09:17:03.000
Closed Date
2020-03-18T09:16:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XO1AAN
Lat Location
(32.78930959103884000,-96.74157171882622000)
20-00499950
Service Request Number: 20-00499950 • Address: INFOMART & OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00499950
Address
INFOMART & OAK LAWN AVE, DALLAS, TX, 75207
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:04:42.000
Update Date
2020-05-14T14:05:45.000
Closed Date
2020-05-14T10:04:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCTxjAAH
Lat Location
(32.79944483707416000,-96.81792619039891000)
20-00215587
Service Request Number: 20-00215587 • Address: 7416 MEADOW OAKS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00215587
Address
7416 MEADOW OAKS DR, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-02T13:55:21.000
Update Date
2020-03-18T08:42:55.000
Closed Date
2020-03-02T13:55:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnesUAAR
Lat Location
(32.88775729516571000,-96.77813215617519000)
20-00775628
Service Request Number: 20-00775628 • Address: 3211 SALE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00775628
Address
3211 SALE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-28T14:29:56.000
Update Date
2020-07-28T21:27:07.000
Closed Date
2020-07-28T14:29:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeJrXAAV
Lat Location
(32.80751517440141000,-96.80493696624686000)
19-01385733
Service Request Number: 19-01385733 • Address: 6529 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01385733
Address
6529 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-14T00:59:00.000
Status
Closed
Created Date
2019-12-02T11:35:26.000
Update Date
2020-03-18T09:09:57.000
Closed Date
2019-12-02T11:35:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OduZSAAZ
Lat Location
(32.71369870187880500,-96.70806000977237000)
20-00380921
Service Request Number: 20-00380921 • Address: 6015 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380921
Address
6015 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:55:00.000
Update Date
2020-04-14T13:02:01.000
Closed Date
2020-04-14T12:55:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4NdAAL
Lat Location
(32.86493976113848000,-96.80780253369906000)
20-00380818
Service Request Number: 20-00380818 • Address: 1807 WILBUR ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00380818
Address
1807 WILBUR ST, DALLAS, TX, 75224
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:44:16.000
Update Date
2020-04-14T12:44:21.000
Closed Date
2020-04-14T12:44:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4E2AAL
Lat Location
(32.72237514968132000,-96.84985836327273000)
20-00275989
Service Request Number: 20-00275989 • Address: 5588 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00275989
Address
5588 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:21:33.000
Update Date
2020-03-18T09:26:29.000
Closed Date
2020-03-17T22:21:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V7TAAV
Lat Location
(32.80337024043125000,-96.75917487038359000)
20-00501973
Service Request Number: 20-00501973 • Address: 6723 MEADOW RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00501973
Address
6723 MEADOW RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T12:53:47.000
Update Date
2020-05-14T14:07:13.000
Closed Date
2020-05-14T12:53:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCYOTAA5
Lat Location
(32.88629107930906000,-96.78959056081655000)
20-00849508
Service Request Number: 20-00849508 • Address: 4756 BURMA RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849508
Address
4756 BURMA RD, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T17:21:20.000
Update Date
2020-09-09T13:45:26.000
Closed Date
2020-08-19T17:21:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhT0tAAF
Lat Location
(32.71392933927516000,-96.74313670302355000)
20-00211834
Service Request Number: 20-00211834 • Address: 5430 FREESTONE CIR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00211834
Address
5430 FREESTONE CIR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-29T19:59:43.000
Update Date
2020-03-18T09:36:56.000
Closed Date
2020-02-29T19:59:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnVexAAF
Lat Location
(32.79194060222510000,-96.68826599813427000)
20-00238617
Service Request Number: 20-00238617 • Address: HARDING ST & SLATER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00238617
Address
HARDING ST & SLATER ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-08T15:09:52.000
Update Date
2020-03-18T09:23:56.000
Closed Date
2020-03-08T15:09:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4IrsAAF
Lat Location
(32.74841410102742000,-96.75739340616741000)
20-00210325
Service Request Number: 20-00210325 • Address: 16809 DAVENPORT CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00210325
Address
16809 DAVENPORT CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T18:55:10.000
Update Date
2020-05-14T13:48:08.000
Closed Date
2020-02-28T18:55:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmWIqAAN
Lat Location
(32.97917185333201000,-96.79698153591856000)
20-00562205
Service Request Number: 20-00562205 • Address: 439 AVENUE A, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00562205
Address
439 AVENUE A, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-29T20:42:22.000
Update Date
2020-06-15T10:50:49.000
Closed Date
2020-05-29T20:42:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuljXAAR
Lat Location
(32.74413095552265000,-96.79989691406880000)
20-00078781
Service Request Number: 20-00078781 • Address: 1303 E HOBSON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00078781
Address
1303 E HOBSON AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T10:29:25.000
Update Date
2020-04-14T12:42:06.000
Closed Date
2020-01-24T10:29:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3b6QAAR
Lat Location
(32.71502805292179500,-96.80573209921668000)
20-00262921
Service Request Number: 20-00262921 • Address: 3555 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00262921
Address
3555 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:30:25.000
Update Date
2020-03-18T09:11:05.000
Closed Date
2020-03-13T16:30:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56PAAAZ
Lat Location
(32.99399143358713400,-96.85612967657643000)
20-00175355
Service Request Number: 20-00175355 • Address: BONNIE VIEW RD & STAG RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00175355
Address
BONNIE VIEW RD & STAG RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-02-20T10:33:52.000
Update Date
2020-03-18T09:18:37.000
Closed Date
2020-02-20T10:33:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlAOgAAN
Lat Location
(32.69106336033211600,-96.77150110558578000)
20-00262594
Service Request Number: 20-00262594 • Address: 234 LOS CABOS DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00262594
Address
234 LOS CABOS DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T15:45:23.000
Update Date
2020-04-14T13:16:57.000
Closed Date
2020-03-13T15:45:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55vUAAR
Lat Location
(32.67757136883117400,-96.82552163958032000)
19-01408013
Service Request Number: 19-01408013 • Address: 1400 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01408013
Address
1400 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-06T18:40:02.000
Update Date
2020-03-18T09:16:43.000
Closed Date
2019-12-06T18:40:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Oee3DAAR
Lat Location
(32.77625985903432000,-96.79812274811052000)
20-00237312
Service Request Number: 20-00237312 • Address: 1818 BROWDER ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00237312
Address
1818 BROWDER ST, DALLAS, TX, 75215
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-14T23:59:00.000
Status
Closed
Created Date
2020-03-07T15:16:16.000
Update Date
2020-03-18T08:41:15.000
Closed Date
2020-03-07T15:16:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnU27AAF
Lat Location
(32.76863583174356600,-96.78841105414305000)
20-00501817
Service Request Number: 20-00501817 • Address: 9419 RUTHERGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00501817
Address
9419 RUTHERGLEN DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:47:43.000
Update Date
2020-05-14T13:47:48.000
Closed Date
2020-05-14T13:47:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCY44AAH
Lat Location
(32.77256109682441000,-96.66128539349602000)
20-00180775
Service Request Number: 20-00180775 • Address: 616 ELKHART AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00180775
Address
616 ELKHART AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T12:00:26.000
Update Date
2020-03-18T08:49:41.000
Closed Date
2020-02-21T12:00:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlNsyAAF
Lat Location
(32.72253236123451400,-96.71313373685747000)
20-00262439
Service Request Number: 20-00262439 • Address: 3106 50TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00262439
Address
3106 50TH ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:20:31.000
Update Date
2020-03-18T09:33:34.000
Closed Date
2020-03-13T15:20:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55fCAAR
Lat Location
(32.70182456286231000,-96.76828258859958000)
20-00501298
Service Request Number: 20-00501298 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00501298
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:40:43.000
Update Date
2020-05-14T14:00:30.000
Closed Date
2020-05-14T12:40:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VCWrJAAX
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00380830
Service Request Number: 20-00380830 • Address: 6019 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380830
Address
6019 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:44:55.000
Update Date
2020-04-14T12:47:33.000
Closed Date
2020-04-14T12:44:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG45BAAT
Lat Location
(32.86493960841775000,-96.80761478017837000)
20-00236936
Service Request Number: 20-00236936 • Address: 10308 GLENN VISTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00236936
Address
10308 GLENN VISTA DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-07T12:09:21.000
Update Date
2020-03-18T09:30:45.000
Closed Date
2020-03-07T12:09:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnScuAAF
Lat Location
(32.72992981766882500,-96.64656682234407000)
20-00274317
Service Request Number: 20-00274317 • Address: 6616 GLENHURST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00274317
Address
6616 GLENHURST DR, DALLAS, TX, 75254
City Council District
11
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:41:14.000
Update Date
2020-03-18T08:49:23.000
Closed Date
2020-03-17T14:41:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SDTAA3
Lat Location
(32.94117348381335000,-96.79203202413477000)
20-00490520
Service Request Number: 20-00490520 • Address: 3022 SHOREWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00490520
Address
3022 SHOREWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
In Progress
Created Date
2020-05-12T11:11:24.000
Update Date
2020-06-15T10:58:15.000
Closed Date
2020-05-12T11:11:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC8HvAAL
Lat Location
(32.81767371859428000,-96.66328674067023000)
20-00215387
Service Request Number: 20-00215387 • Address: 7025 CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00215387
Address
7025 CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-02T13:26:01.000
Update Date
2020-03-18T08:48:05.000
Closed Date
2020-03-02T13:26:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SneOZAAZ
Lat Location
(32.91712912135377000,-96.78430259474780000)
20-00729708
Service Request Number: 20-00729708 • Address: 6706 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00729708
Address
6706 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T22:16:48.000
Update Date
2020-07-28T21:22:46.000
Closed Date
2020-07-14T22:16:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzCwuAAF
Lat Location
(32.88825506580795400,-96.78985280587646000)
20-00641460
Service Request Number: 20-00641460 • Address: 4607 CAPITOL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00641460
Address
4607 CAPITOL AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-22T10:38:35.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-22T10:38:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy0mPAAR
Lat Location
(32.80905555862287000,-96.78494854160516000)
20-00381171
Service Request Number: 20-00381171 • Address: 318 W ELMORE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00381171
Address
318 W ELMORE AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T12:42:28.000
Update Date
2020-04-14T13:24:07.000
Closed Date
2020-04-01T12:42:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4nlAAD
Lat Location
(32.71675839911827000,-96.82682064985991000)
20-00491387
Service Request Number: 20-00491387 • Address: 1400 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00491387
Address
1400 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:56:16.000
Update Date
2020-05-14T13:31:44.000
Closed Date
2020-05-12T12:56:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCADXAA5
Lat Location
(32.77633456756883000,-96.79817075130823000)
20-00377435
Service Request Number: 20-00377435 • Address: 1620 HANGING CLIFF CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00377435
Address
1620 HANGING CLIFF CIR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:09:32.000
Update Date
2020-04-14T13:08:48.000
Closed Date
2020-04-13T16:09:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFxjTAAT
Lat Location
(32.69578326186706400,-96.84761122473384000)
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