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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00328777
Service Request Number: 20-00328777 • Address: 6916 TESSLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00328777
Address
6916 TESSLA DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T16:29:03.000
Update Date
2020-04-14T12:32:28.000
Closed Date
2020-03-31T16:29:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEWAKAA5
Lat Location
(32.66485479276972400,-96.79507767445949000)
20-00277202
Service Request Number: 20-00277202 • Address: 5025 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277202
Address
5025 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:14:37.000
Update Date
2020-03-18T10:17:49.000
Closed Date
2020-03-18T10:14:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YIiAAN
Lat Location
(32.68694799939497000,-96.79027668852176000)
20-00276639
Service Request Number: 20-00276639 • Address: 2370 BLUE CREEK DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276639
Address
2370 BLUE CREEK DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:09:08.000
Update Date
2020-03-18T09:45:25.000
Closed Date
2020-03-18T09:09:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5XHyAAN
Lat Location
(32.69039401939916000,-96.78482316801927000)
20-00265364
Service Request Number: 20-00265364 • Address: 10841 LOCHSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00265364
Address
10841 LOCHSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T14:24:30.000
Update Date
2020-03-18T10:27:35.000
Closed Date
2020-03-15T14:24:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ArkAAF
Lat Location
(32.85997866038169000,-96.69919665607189000)
20-00500911
Service Request Number: 20-00500911 • Address: 6300 LATTA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00500911
Address
6300 LATTA ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:52:41.000
Update Date
2020-05-14T14:13:51.000
Closed Date
2020-05-14T11:52:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCW26AAH
Lat Location
(32.76629255335683000,-96.71413101295137000)
20-00263528
Service Request Number: 20-00263528 • Address: 9636 ATHERTON DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00263528
Address
9636 ATHERTON DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-13T23:15:44.000
Update Date
2020-03-18T10:16:08.000
Closed Date
2020-03-13T23:15:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57V9AAJ
Lat Location
(32.90300848012389000,-96.73061922820690000)
19-01258912
Service Request Number: 19-01258912 • Address: 2721 WHITEWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01258912
Address
2721 WHITEWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-25T14:15:05.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-25T14:15:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NsACTAA3
Lat Location
(32.70321409698706000,-96.86429556830679000)
20-00227967
Service Request Number: 20-00227967 • Address: 2403 TOLOSA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00227967
Address
2403 TOLOSA DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-05T11:24:28.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-03-05T11:24:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoBvoAAF
Lat Location
(32.85161831721103500,-96.67179781735230000)
20-00441374
Service Request Number: 20-00441374 • Address: 203 S WALTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00441374
Address
203 S WALTON ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-29T10:40:20.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-29T10:40:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDPbOAAX
Lat Location
(32.78361935850994000,-96.78042667044048000)
20-00494975
Service Request Number: 20-00494975 • Address: 5422 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00494975
Address
5422 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:30:27.000
Update Date
2020-05-14T14:13:28.000
Closed Date
2020-05-13T10:30:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJ7WAAX
Lat Location
(32.79572863316910000,-96.75333834065734000)
20-00380522
Service Request Number: 20-00380522 • Address: 10651 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00380522
Address
10651 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:09:20.000
Update Date
2020-04-14T12:46:07.000
Closed Date
2020-04-14T12:09:20.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3kqAAD
Lat Location
(32.89277685735423000,-96.77156529821046000)
20-00264679
Service Request Number: 20-00264679 • Address: 11702 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00264679
Address
11702 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T19:31:50.000
Update Date
2020-03-18T10:23:48.000
Closed Date
2020-03-14T19:31:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59YmAAJ
Lat Location
(32.85991279084207400,-96.67890782178024000)
20-00261420
Service Request Number: 20-00261420 • Address: 1744 GLENLIVET DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00261420
Address
1744 GLENLIVET DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T12:38:46.000
Update Date
2020-03-18T10:28:42.000
Closed Date
2020-03-13T12:38:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53cpAAB
Lat Location
(32.80538881952256000,-96.72048040188648000)
20-00498932
Service Request Number: 20-00498932 • Address: 3105 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00498932
Address
3105 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T03:03:01.000
Update Date
2020-05-14T14:27:37.000
Closed Date
2020-05-14T03:03:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCRLqAAP
Lat Location
(32.69704745480882000,-96.87115378765549000)
20-00273199
Service Request Number: 20-00273199 • Address: 4515 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00273199
Address
4515 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:15:47.000
Update Date
2020-03-18T10:33:20.000
Closed Date
2020-03-17T12:15:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Q1HAAV
Lat Location
(32.79979279326934000,-96.77599564451144000)
20-00263608
Service Request Number: 20-00263608 • Address: 4811 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00263608
Address
4811 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T06:12:20.000
Update Date
2020-03-18T09:50:41.000
Closed Date
2020-03-14T06:12:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57mZAAR
Lat Location
(32.80154438628371600,-96.77219683980219000)
20-00502059
Service Request Number: 20-00502059 • Address: 6937 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00502059
Address
6937 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:17:56.000
Update Date
2020-05-14T14:18:01.000
Closed Date
2020-05-14T14:17:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYYBAA5
Lat Location
(32.81312760635062000,-96.73975324050674000)
20-00374011
Service Request Number: 20-00374011 • Address: 6174 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00374011
Address
6174 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Scooter Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:43:04.000
Update Date
2020-04-14T12:42:06.000
Closed Date
2020-04-13T09:43:04.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFs4aAAD
Lat Location
(32.82303957311397000,-96.75860861638500000)
20-00380851
Service Request Number: 20-00380851 • Address: 2911 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380851
Address
2911 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:46:34.000
Update Date
2020-04-14T12:49:16.000
Closed Date
2020-04-14T12:46:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4GwAAL
Lat Location
(32.86649376680030000,-96.87631092107337000)
19-01297472
Service Request Number: 19-01297472 • Address: 3200 TOPEKA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01297472
Address
3200 TOPEKA AVE, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-11-06T10:23:54.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-11-06T10:23:54.000
Outcome
Request Documented
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000NiHP6AAN
Lat Location
(32.78056516813472000,-96.83443212703929000)
20-00488278
Service Request Number: 20-00488278 • Address: 10103 CRESTOVER CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00488278
Address
10103 CRESTOVER CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:44:40.000
Update Date
2020-05-14T13:45:23.000
Closed Date
2020-05-11T16:44:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2URAA1
Lat Location
(32.88283615983467500,-96.84987408689082000)
19-01425961
Service Request Number: 19-01425961 • Address: 2516 JOE FIELD RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01425961
Address
2516 JOE FIELD RD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-12T10:48:21.000
Update Date
2020-03-18T10:27:09.000
Closed Date
2019-12-12T10:48:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfPjQAAV
Lat Location
(32.89273493500209000,-96.89349396874151000)
20-00501895
Service Request Number: 20-00501895 • Address: 5000 WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00501895
Address
5000 WESTGROVE DR, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:56:43.000
Update Date
2020-05-14T13:58:29.000
Closed Date
2020-05-14T13:56:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCYE9AAP
Lat Location
(32.97634411467040400,-96.82221206899636000)
19-01198396
Service Request Number: 19-01198396 • Address: 6000 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01198396
Address
6000 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-10T23:59:00.000
Status
Closed
Created Date
2019-10-09T10:52:40.000
Update Date
2020-07-12T01:08:17.000
Closed Date
2019-10-09T10:52:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N5RRxAAN
Lat Location
(32.82837777417954000,-96.83403554314910000)
20-00659934
Service Request Number: 20-00659934 • Address: 5927 LINDELL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00659934
Address
5927 LINDELL AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-26T10:01:43.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-26T10:01:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wvb0SAAR
Lat Location
(32.80898489487707000,-96.76564268096912000)
20-00267679
Service Request Number: 20-00267679 • Address: 4310 OSBORN RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00267679
Address
4310 OSBORN RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T11:31:23.000
Update Date
2020-03-18T10:12:12.000
Closed Date
2020-03-16T11:31:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5FvIAAV
Lat Location
(32.78927697687590400,-96.69449005296232000)
20-00256262
Service Request Number: 20-00256262 • Address: 9012 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00256262
Address
9012 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T11:12:43.000
Update Date
2020-03-18T10:10:48.000
Closed Date
2020-03-12T11:12:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4tK2AAJ
Lat Location
(32.82742952211487600,-96.70959453261213000)
20-00502005
Service Request Number: 20-00502005 • Address: 2929 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00502005
Address
2929 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:11:41.000
Update Date
2020-05-14T14:33:37.000
Closed Date
2020-05-14T14:11:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCYKiAAP
Lat Location
(32.81275765640102000,-96.81638220397481000)
20-00276861
Service Request Number: 20-00276861 • Address: 10030 CANDLEWOOD PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276861
Address
10030 CANDLEWOOD PL, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:35:52.000
Update Date
2020-03-18T10:01:22.000
Closed Date
2020-03-18T09:35:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5XgFAAV
Lat Location
(32.70383004112728000,-96.65138886958470000)
20-00697139
Service Request Number: 20-00697139 • Address: 14058 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00697139
Address
14058 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-07-07T05:18:08.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-07-07T05:18:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxBwjAAF
Lat Location
(32.93424836420726000,-96.76213175872682000)
19-01289177
Service Request Number: 19-01289177 • Address: 816 W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
19-01289177
Address
816 W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-11-04T13:02:55.000
Update Date
2020-03-18T10:23:10.000
Closed Date
2019-11-04T13:02:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NvKalAAF
Lat Location
(32.81230628257562000,-96.87341966820347000)
20-00501151
Service Request Number: 20-00501151 • Address: COPELAND ST & GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501151
Address
COPELAND ST & GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:21:31.000
Update Date
2020-05-14T13:36:05.000
Closed Date
2020-05-14T12:21:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWWuAAP
Lat Location
(32.77177285911824000,-96.74321491810618000)
20-00233268
Service Request Number: 20-00233268 • Address: 6020 GOLDEN GATE CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00233268
Address
6020 GOLDEN GATE CIR, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T12:23:02.000
Update Date
2020-03-18T10:04:49.000
Closed Date
2020-03-06T12:23:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnLq0AAF
Lat Location
(32.67595006308873500,-96.74800855773505000)
19-01343838
Service Request Number: 19-01343838 • Address: 7042 ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
19-01343838
Address
7042 ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-14T16:26:04.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2019-11-14T16:26:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcRLjAAN
Lat Location
(32.89243012499833000,-96.78345936399684000)
20-00591335
Service Request Number: 20-00591335 • Address: 7041 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00591335
Address
7041 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:41:04.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-06-08T10:41:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvxzDAAR
Lat Location
(32.95713515663089000,-96.78788966845275000)
20-00800012
Service Request Number: 20-00800012 • Address: 4846 BRASHEAR ST, DALLAS • City Council District: 7
Service Request Number
20-00800012
Address
4846 BRASHEAR ST, DALLAS
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-04T16:23:00.000
Update Date
2020-09-09T14:28:25.000
Closed Date
2020-08-04T16:23:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YHcNIAA1
Lat Location
(32.77723612671707000,-96.73939560285713000)
20-00391928
Service Request Number: 20-00391928 • Address: 5623 REGATTA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00391928
Address
5623 REGATTA DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:58:14.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-04-16T14:58:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNnCAAX
Lat Location
(32.67866756595358000,-96.84437312997851000)
20-00125596
Service Request Number: 20-00125596 • Address: 4200 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00125596
Address
4200 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-06T12:29:55.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-02-06T12:29:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5NbGAAV
Lat Location
(32.77434641038604500,-96.68246696606172000)
20-00266840
Service Request Number: 20-00266840 • Address: 2803 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00266840
Address
2803 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:46:13.000
Update Date
2020-03-18T09:48:35.000
Closed Date
2020-03-16T09:46:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ENuAAN
Lat Location
(32.72451024949910000,-96.86619940065914000)
20-00216925
Service Request Number: 20-00216925 • Address: 9938 MIXON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00216925
Address
9938 MIXON DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-02T17:07:33.000
Update Date
2020-03-18T10:16:02.000
Closed Date
2020-03-02T17:07:33.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnhrFAAR
Lat Location
(32.87822790762513000,-96.85236079058400000)
20-00495934
Service Request Number: 20-00495934 • Address: 4753 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00495934
Address
4753 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:07:58.000
Update Date
2020-05-14T14:01:24.000
Closed Date
2020-05-13T12:07:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCKvIAAX
Lat Location
(32.71648370656965000,-96.74483974149979000)
20-00371061
Service Request Number: 20-00371061 • Address: 10516 BLACKJACK OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00371061
Address
10516 BLACKJACK OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T11:45:30.000
Update Date
2020-04-14T13:30:44.000
Closed Date
2020-04-11T11:45:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmtNAAT
Lat Location
(32.75318790196525000,-96.64245920653313000)
20-00598376
Service Request Number: 20-00598376 • Address: 1110 MT AUBURN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00598376
Address
1110 MT AUBURN AVE, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T16:02:28.000
Update Date
2020-06-15T10:52:17.000
Closed Date
2020-06-09T16:02:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwFS2AAN
Lat Location
(32.79711374498703000,-96.74482549150514000)
20-00094347
Service Request Number: 20-00094347 • Address: 5559 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00094347
Address
5559 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-28T19:25:51.000
Update Date
2020-06-15T10:46:00.000
Closed Date
2020-01-28T19:25:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4AErAAN
Lat Location
(32.78524656220323400,-96.72031956462172000)
20-00263350
Service Request Number: 20-00263350 • Address: 6218 CRESTMERE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00263350
Address
6218 CRESTMERE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:58:31.000
Update Date
2020-03-18T10:13:23.000
Closed Date
2020-03-13T18:58:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T577gAAB
Lat Location
(32.94738003449743500,-96.79649547702190000)
20-00338518
Service Request Number: 20-00338518 • Address: 1815 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00338518
Address
1815 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-02T16:14:48.000
Update Date
2020-04-14T13:07:12.000
Closed Date
2020-04-02T16:14:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEp0hAAD
Lat Location
(32.72611548487209600,-96.81575863366248000)
20-00458130
Service Request Number: 20-00458130 • Address: 6222 DYKES WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00458130
Address
6222 DYKES WAY, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-04T10:01:56.000
Update Date
2020-05-14T14:39:18.000
Closed Date
2020-05-04T10:01:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAfrqAAD
Lat Location
(32.91941030703315400,-96.79948266391949000)
20-00501177
Service Request Number: 20-00501177 • Address: COPELAND ST & GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501177
Address
COPELAND ST & GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:23:59.000
Update Date
2020-05-14T13:42:11.000
Closed Date
2020-05-14T12:23:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000VCWZyAAP
Lat Location
(32.77177285911824000,-96.74321491810618000)
20-00265217
Service Request Number: 20-00265217 • Address: 9909 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00265217
Address
9909 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T12:39:59.000
Update Date
2020-03-18T10:18:59.000
Closed Date
2020-03-15T12:39:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AaVAAV
Lat Location
(32.87505808513826000,-96.71478793111210000)
19-01224688
Service Request Number: 19-01224688 • Address: 5547 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01224688
Address
5547 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-10-16T14:33:34.000
Update Date
2020-03-18T10:21:49.000
Closed Date
2019-10-16T14:33:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWeYlAAL
Lat Location
(32.77668230069917000,-96.91105429612970000)
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