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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00218568
Service Request Number: 20-00218568 • Address: 526 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218568
Address
526 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:23:27.000
Update Date
2020-03-18T09:55:24.000
Closed Date
2020-03-03T10:23:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnmglAAB
Lat Location
(32.72042915043823500,-96.71770304246627000)
20-00265294
Service Request Number: 20-00265294 • Address: 9404 ROLLING ROCK LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00265294
Address
9404 ROLLING ROCK LN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T13:30:31.000
Update Date
2020-03-18T10:21:37.000
Closed Date
2020-03-15T13:30:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AkeAAF
Lat Location
(32.87510097465131000,-96.69380563157866000)
20-00351291
Service Request Number: 20-00351291 • Address: 4554 GLENWICK LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
20-00351291
Address
4554 GLENWICK LN, DALLAS, TX, 75205
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-06T23:51:33.000
Update Date
2020-04-14T12:32:23.000
Closed Date
2020-04-06T23:51:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFDgkAAH
Lat Location
(32.84739222951271000,-96.81261377380380000)
20-00381088
Service Request Number: 20-00381088 • Address: 8400 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00381088
Address
8400 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:14:34.000
Update Date
2020-04-14T13:20:23.000
Closed Date
2020-04-14T13:14:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4eyAAD
Lat Location
(32.86491217377065500,-96.80842677904036000)
20-00482516
Service Request Number: 20-00482516 • Address: 3389 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00482516
Address
3389 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-09T20:11:03.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-09T20:11:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBplWAAT
Lat Location
(32.76376593840272000,-96.74931657835785000)
20-00379274
Service Request Number: 20-00379274 • Address: 3144 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00379274
Address
3144 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:50:42.000
Update Date
2020-04-14T12:31:11.000
Closed Date
2020-04-14T09:50:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1WsAAL
Lat Location
(32.89935104976379000,-96.87358148151647000)
20-00380779
Service Request Number: 20-00380779 • Address: 3260 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00380779
Address
3260 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:40:30.000
Update Date
2020-04-14T12:42:42.000
Closed Date
2020-04-14T12:40:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4AeAAL
Lat Location
(32.80786527763373000,-96.87254190880470000)
20-00334685
Service Request Number: 20-00334685 • Address: 727 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00334685
Address
727 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-04T20:55:17.000
Status
Closed
Created Date
2020-04-01T20:55:10.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-01T20:55:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TEgvEAAT
Lat Location
(32.72517574930418000,-96.71435817419851000)
20-00454419
Service Request Number: 20-00454419 • Address: 2713 BOYNTON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00454419
Address
2713 BOYNTON ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-02T05:27:07.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-05-02T05:27:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAYMRAA5
Lat Location
(32.77587626613869000,-96.86010478677596000)
20-00238392
Service Request Number: 20-00238392 • Address: 4034 LOMITA LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00238392
Address
4034 LOMITA LN, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-08T12:33:47.000
Update Date
2020-03-18T09:51:41.000
Closed Date
2020-03-08T12:33:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4IX4AAN
Lat Location
(32.86991495890224000,-96.84390657980720000)
20-00491316
Service Request Number: 20-00491316 • Address: 7036 MUMFORD ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00491316
Address
7036 MUMFORD ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:46:39.000
Update Date
2020-05-14T14:26:56.000
Closed Date
2020-05-12T12:46:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCABBAA5
Lat Location
(32.99710968747882000,-96.78164197619697000)
20-00277340
Service Request Number: 20-00277340 • Address: 3502 CORTEZ DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00277340
Address
3502 CORTEZ DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:31:52.000
Update Date
2020-03-18T10:34:23.000
Closed Date
2020-03-18T10:31:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YY7AAN
Lat Location
(32.86633096514950000,-96.86165636427229000)
20-00218755
Service Request Number: 20-00218755 • Address: 542 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218755
Address
542 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:47:35.000
Update Date
2020-03-18T10:22:23.000
Closed Date
2020-03-03T10:47:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Snn8fAAB
Lat Location
(32.72080103382365000,-96.71769981676617000)
19-01211006
Service Request Number: 19-01211006 • Address: 1531 MISTY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01211006
Address
1531 MISTY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-10-12T14:59:33.000
Update Date
2020-07-12T01:06:47.000
Closed Date
2019-10-12T14:59:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6PPyAAN
Lat Location
(32.68533263342317000,-96.84739072471528000)
20-00264718
Service Request Number: 20-00264718 • Address: 4007 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00264718
Address
4007 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Fire Rescue
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T20:41:04.000
Update Date
2020-03-18T10:07:06.000
Closed Date
2020-03-14T20:41:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59dNAAR
Lat Location
(32.81977550535667000,-96.80805293830853000)
20-00867289
Service Request Number: 20-00867289 • Address: 2320 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00867289
Address
2320 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T15:33:07.000
Update Date
2020-09-09T14:04:00.000
Closed Date
2020-08-25T15:33:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YioQHAAZ
Lat Location
(32.75083117360477000,-96.75933693565698000)
19-01425843
Service Request Number: 19-01425843 • Address: 2516 JOE FIELD RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01425843
Address
2516 JOE FIELD RD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2019-12-12T10:33:20.000
Update Date
2020-03-18T10:27:10.000
Closed Date
2019-12-12T10:33:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfPVdAAN
Lat Location
(32.89273493500209000,-96.89349396874151000)
20-00277233
Service Request Number: 20-00277233 • Address: LEMMON AVE & INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00277233
Address
LEMMON AVE & INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T07:33:18.000
Update Date
2020-03-18T10:17:53.000
Closed Date
2020-03-18T07:33:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YLmAAN
Lat Location
(32.82987943530194000,-96.82651494562634000)
20-00261249
Service Request Number: 20-00261249 • Address: 1300 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00261249
Address
1300 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:11:04.000
Update Date
2020-03-18T10:10:39.000
Closed Date
2020-03-13T12:11:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53IQAAZ
Lat Location
(32.74684458944907000,-96.80531371487841000)
20-00114138
Service Request Number: 20-00114138 • Address: 5432 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00114138
Address
5432 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-03T15:59:23.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-02-03T15:59:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4v0aAAB
Lat Location
(32.79508315490638600,-96.75232119878210000)
20-00276556
Service Request Number: 20-00276556 • Address: 4724 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00276556
Address
4724 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:58:43.000
Update Date
2020-03-18T10:40:02.000
Closed Date
2020-03-18T08:58:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5X83AAF
Lat Location
(32.71710030656563400,-96.74612485145587000)
20-00267966
Service Request Number: 20-00267966 • Address: 11422 GATEWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00267966
Address
11422 GATEWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:08:46.000
Update Date
2020-03-18T10:26:28.000
Closed Date
2020-03-16T12:08:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GPrAAN
Lat Location
(32.85810702695382400,-96.68256147302446000)
20-00370961
Service Request Number: 20-00370961 • Address: 1327 DRURY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00370961
Address
1327 DRURY DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T10:49:53.000
Update Date
2020-04-14T12:55:34.000
Closed Date
2020-04-11T10:49:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmj8AAD
Lat Location
(32.67988950741404600,-96.84318290221320000)
20-00267961
Service Request Number: 20-00267961 • Address: 9027 WOODHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00267961
Address
9027 WOODHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:07:43.000
Update Date
2020-03-18T10:07:58.000
Closed Date
2020-03-16T12:07:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GOyAAN
Lat Location
(32.90333372916338600,-96.74633059069760000)
20-00765918
Service Request Number: 20-00765918 • Address: 9900 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00765918
Address
9900 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-23T23:59:00.000
Status
Closed
Created Date
2020-07-24T20:32:45.000
Update Date
2020-07-28T22:17:35.000
Closed Date
2020-07-24T20:32:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XddW1AAJ
Lat Location
(32.71942892234945000,-96.65261635890134000)
20-00655075
Service Request Number: 20-00655075 • Address: 12830 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00655075
Address
12830 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-25T09:06:20.000
Update Date
2020-07-28T21:35:08.000
Closed Date
2020-06-25T09:06:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VyaF6AAJ
Lat Location
(32.67387563867471600,-96.62050818167413000)
20-00351591
Service Request Number: 20-00351591 • Address: 6625 STARKEY ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00351591
Address
6625 STARKEY ST, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T08:39:04.000
Update Date
2020-04-14T13:17:30.000
Closed Date
2020-04-07T08:39:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFEkjAAH
Lat Location
(32.66698076151106000,-96.83264680127587000)
20-00616420
Service Request Number: 20-00616420 • Address: E NORTHWEST HWY & SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00616420
Address
E NORTHWEST HWY & SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:06:07.000
Update Date
2020-06-15T11:29:31.000
Closed Date
2020-06-15T11:06:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzYSAAZ
Lat Location
(32.86402869993726500,-96.66582312317891000)
20-00275214
Service Request Number: 20-00275214 • Address: 202 W ELMORE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00275214
Address
202 W ELMORE AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:26:56.000
Update Date
2020-03-18T09:44:06.000
Closed Date
2020-03-17T16:26:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TekAAF
Lat Location
(32.71674927958683600,-96.82480370266791000)
20-00348184
Service Request Number: 20-00348184 • Address: 17910 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00348184
Address
17910 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T12:26:36.000
Update Date
2020-04-14T12:45:01.000
Closed Date
2020-04-06T12:26:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF87XAAT
Lat Location
(32.99447774424804400,-96.78447702081237000)
20-00054656
Service Request Number: 20-00054656 • Address: 4537 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00054656
Address
4537 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-17T08:27:10.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-01-17T08:27:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2i6HAAR
Lat Location
(32.77189098432080500,-96.73815388969365000)
20-00381111
Service Request Number: 20-00381111 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381111
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:17:30.000
Update Date
2020-04-14T13:18:56.000
Closed Date
2020-04-14T13:17:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4hJAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00277008
Service Request Number: 20-00277008 • Address: 9248 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00277008
Address
9248 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:51:14.000
Update Date
2020-03-18T10:00:24.000
Closed Date
2020-03-18T09:51:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Xw3AAF
Lat Location
(32.67054323345803400,-96.66585358396512000)
20-00564891
Service Request Number: 20-00564891 • Address: 2034 CULLEN AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00564891
Address
2034 CULLEN AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-06-01T07:49:48.000
Update Date
2020-06-15T10:50:19.000
Closed Date
2020-06-01T07:49:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VurikAAB
Lat Location
(32.81450675612212000,-96.77588088211157000)
20-00377610
Service Request Number: 20-00377610 • Address: 4101 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00377610
Address
4101 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:31:11.000
Update Date
2020-04-14T12:49:58.000
Closed Date
2020-04-13T16:31:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxzCAAT
Lat Location
(32.64765954169373000,-96.88690536917655000)
19-01339566
Service Request Number: 19-01339566 • Address: 2718 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01339566
Address
2718 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-11-18T02:13:39.000
Update Date
2020-07-12T01:08:50.000
Closed Date
2019-11-18T02:13:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcINMAA3
Lat Location
(32.70203604083730000,-96.77630615532311000)
20-00091882
Service Request Number: 20-00091882 • Address: 4810 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00091882
Address
4810 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-22T10:14:28.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-22T10:14:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R459rAAB
Lat Location
(32.79893877996413000,-96.77057250161220000)
20-00381014
Service Request Number: 20-00381014 • Address: 35680 L B J FWY EB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381014
Address
35680 L B J FWY EB, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:05:36.000
Update Date
2020-04-14T13:07:57.000
Closed Date
2020-04-14T13:05:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4T4AAL
Lat Location
(32.64907048271809500,-96.77411264160345000)
20-00380775
Service Request Number: 20-00380775 • Address: 6025 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380775
Address
6025 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:40:02.000
Update Date
2020-04-14T12:42:31.000
Closed Date
2020-04-14T12:40:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG43FAAT
Lat Location
(32.86493917434344000,-96.80743269329689000)
20-00276283
Service Request Number: 20-00276283 • Address: FOREST LN & DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00276283
Address
FOREST LN & DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:08:15.000
Update Date
2020-03-18T10:04:18.000
Closed Date
2020-03-18T08:08:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WZTAA3
Lat Location
(32.90958576347432000,-96.81449253196618000)
20-00320724
Service Request Number: 20-00320724 • Address: 11412 VALLEYDALE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00320724
Address
11412 VALLEYDALE DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-30T09:50:38.000
Update Date
2020-05-14T14:00:31.000
Closed Date
2020-03-30T09:50:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEHPPAA5
Lat Location
(32.90529985613320000,-96.77287848279306000)
20-00277226
Service Request Number: 20-00277226 • Address: 8422 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00277226
Address
8422 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:17:06.000
Update Date
2020-03-18T10:20:50.000
Closed Date
2020-03-18T10:17:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YLDAA3
Lat Location
(32.64523479609445600,-96.78025054794189000)
20-00381222
Service Request Number: 20-00381222 • Address: 2502 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381222
Address
2502 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:29:56.000
Update Date
2020-04-14T13:31:44.000
Closed Date
2020-04-14T13:29:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4tPAAT
Lat Location
(32.69950272285747400,-96.78175939688799000)
20-00462416
Service Request Number: 20-00462416 • Address: 1954 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00462416
Address
1954 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-04T22:43:26.000
Update Date
2020-06-15T11:01:42.000
Closed Date
2020-05-04T22:43:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAnd3AAD
Lat Location
(32.70081042580585500,-96.79410546133781000)
20-00381065
Service Request Number: 20-00381065 • Address: 626 WYNNEWOOD VLG, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00381065
Address
626 WYNNEWOOD VLG, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:12:16.000
Update Date
2020-04-14T13:14:29.000
Closed Date
2020-04-14T13:12:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4XPAA1
Lat Location
(32.72358920681461600,-96.83473457787859000)
20-00608046
Service Request Number: 20-00608046 • Address: 3810 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00608046
Address
3810 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-06-11T21:31:00.000
Update Date
2020-06-15T11:33:44.000
Closed Date
2020-06-11T21:31:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwfUHAAZ
Lat Location
(32.83458981717628000,-96.73127911808658000)
20-00611330
Service Request Number: 20-00611330 • Address: 828 GREEN CASTLE DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00611330
Address
828 GREEN CASTLE DR, DALLAS, TX, 75232
City Council District
4
Department
Risk Management
Service Request Type
Risk Management Claim Form Request - RSK
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:12:32.000
Update Date
2020-06-15T11:28:16.000
Closed Date
2020-06-12T15:12:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwnBzAAJ
Lat Location
(32.68896188089645000,-96.83493720479844000)
20-00060180
Service Request Number: 20-00060180 • Address: 7515 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00060180
Address
7515 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-19T07:14:30.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-19T07:14:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2tAEAAZ
Lat Location
(32.90298273453540000,-96.77802993423990000)
20-00481928
Service Request Number: 20-00481928 • Address: 5315 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00481928
Address
5315 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-09T12:35:53.000
Update Date
2020-05-14T13:49:28.000
Closed Date
2020-05-09T12:35:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBRxyAAH
Lat Location
(32.89504625897376000,-96.81598189054526000)
20-00198638
Service Request Number: 20-00198638 • Address: 4523 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00198638
Address
4523 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-21T12:59:30.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-21T12:59:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm51AAAR
Lat Location
(32.79308090691666400,-96.76879288315646000)
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