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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00190991
Service Request Number: 20-00190991 • Address: 7117 TERESITA TRL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00190991
Address
7117 TERESITA TRL, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T18:23:37.000
Update Date
2020-03-18T09:42:20.000
Closed Date
2020-02-24T18:23:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rll89AAB
Lat Location
(32.79194260813111000,-96.69074865024099000)
20-00266783
Service Request Number: 20-00266783 • Address: 2118 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00266783
Address
2118 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:39:42.000
Update Date
2020-03-18T10:00:24.000
Closed Date
2020-03-16T09:39:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EIoAAN
Lat Location
(32.72222672769347400,-96.82278839340587000)
20-00483697
Service Request Number: 20-00483697 • Address: 1605 STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00483697
Address
1605 STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T08:04:13.000
Update Date
2020-05-14T13:35:23.000
Closed Date
2020-05-11T08:04:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBslfAAD
Lat Location
(32.72823931577469000,-96.80061150938258000)
20-00090641
Service Request Number: 20-00090641 • Address: 6014 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00090641
Address
6014 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T15:22:50.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-21T15:22:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R42a1AAB
Lat Location
(32.80714508831036000,-96.75246887173480000)
19-01289190
Service Request Number: 19-01289190 • Address: 816 W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
19-01289190
Address
816 W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-11-04T13:03:50.000
Update Date
2020-03-18T10:23:12.000
Closed Date
2019-11-04T13:03:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NvKbyAAF
Lat Location
(32.81230628257562000,-96.87341966820347000)
20-00902967
Service Request Number: 20-00902967 • Address: 704 WOODACRE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00902967
Address
704 WOODACRE DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-05T13:23:46.000
Update Date
2020-09-09T14:29:13.000
Closed Date
2020-09-05T13:23:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwtkMAAR
Lat Location
(32.68136132590249000,-96.81450498863774000)
20-00201269
Service Request Number: 20-00201269 • Address: 2735 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00201269
Address
2735 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T08:53:33.000
Update Date
2020-03-18T10:29:11.000
Closed Date
2020-02-27T08:53:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmC1UAAV
Lat Location
(32.75663295132546400,-96.75558435403966000)
20-00502001
Service Request Number: 20-00502001 • Address: 9543 GONZALES DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00502001
Address
9543 GONZALES DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:11:25.000
Update Date
2020-05-14T14:11:31.000
Closed Date
2020-05-14T14:11:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYSzAAP
Lat Location
(32.76692554672969500,-96.65795413628598000)
20-00258163
Service Request Number: 20-00258163 • Address: 6104 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00258163
Address
6104 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:22:32.000
Update Date
2020-03-18T09:54:21.000
Closed Date
2020-03-12T15:22:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wslAAB
Lat Location
(32.67352282353295600,-96.84453295673366000)
20-00595688
Service Request Number: 20-00595688 • Address: 7211 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00595688
Address
7211 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T09:53:56.000
Update Date
2020-06-15T11:34:07.000
Closed Date
2020-06-09T09:53:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw9HGAAZ
Lat Location
(32.71331856828649600,-96.69772031452203000)
20-00633335
Service Request Number: 20-00633335 • Address: 12482 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00633335
Address
12482 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-19T05:16:27.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-06-19T05:16:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxi5fAAB
Lat Location
(32.91664546557650000,-96.73531734067475000)
20-00238023
Service Request Number: 20-00238023 • Address: 15706 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00238023
Address
15706 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-08T08:07:26.000
Update Date
2020-03-18T10:40:12.000
Closed Date
2020-03-08T08:07:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnVM8AAN
Lat Location
(32.96224627603829000,-96.77855938704322000)
20-00275309
Service Request Number: 20-00275309 • Address: 4714 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00275309
Address
4714 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:37:30.000
Update Date
2020-03-18T09:55:18.000
Closed Date
2020-03-17T16:37:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TnIAAV
Lat Location
(32.79674496790597000,-96.76969784616654000)
20-00266489
Service Request Number: 20-00266489 • Address: 9622 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00266489
Address
9622 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:06:17.000
Update Date
2020-03-18T10:17:00.000
Closed Date
2020-03-16T09:06:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DnHAAV
Lat Location
(32.89128478601214000,-96.72166638090783000)
20-00381170
Service Request Number: 20-00381170 • Address: 2412 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381170
Address
2412 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:24:02.000
Update Date
2020-04-14T13:27:55.000
Closed Date
2020-04-14T13:24:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4nbAAD
Lat Location
(32.69912190061832000,-96.78255220672806000)
20-00265420
Service Request Number: 20-00265420 • Address: 15931 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00265420
Address
15931 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T15:00:16.000
Update Date
2020-03-18T10:11:42.000
Closed Date
2020-03-15T15:00:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AxYAAV
Lat Location
(32.96631847550395000,-96.78571139368466000)
20-00605078
Service Request Number: 20-00605078 • Address: 7211 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00605078
Address
7211 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-11T10:37:37.000
Update Date
2020-06-15T11:38:59.000
Closed Date
2020-06-11T10:37:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwXx2AAF
Lat Location
(32.71331856828649600,-96.69772031452203000)
20-00487258
Service Request Number: 20-00487258 • Address: 2620 APPLEDALE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00487258
Address
2620 APPLEDALE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:56:55.000
Update Date
2020-05-14T13:58:10.000
Closed Date
2020-05-11T14:56:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC0dmAAD
Lat Location
(32.99490171033000500,-96.86868928781749000)
20-00867878
Service Request Number: 20-00867878 • Address: 2513 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00867878
Address
2513 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T17:17:36.000
Update Date
2020-09-09T13:31:39.000
Closed Date
2020-08-25T17:17:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YiqBvAAJ
Lat Location
(32.75354214999820400,-96.75775835188092000)
20-00276273
Service Request Number: 20-00276273 • Address: 5403 MAPLE SPRINGS BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00276273
Address
5403 MAPLE SPRINGS BLVD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:03:23.000
Update Date
2020-03-18T10:18:41.000
Closed Date
2020-03-18T08:03:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WXSAA3
Lat Location
(32.82236428258137600,-96.82813953531549000)
20-00276119
Service Request Number: 20-00276119 • Address: 33333 L B J FWY WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00276119
Address
33333 L B J FWY WB, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T00:35:30.000
Update Date
2020-03-18T10:15:17.000
Closed Date
2020-03-18T00:35:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5VQ1AAN
Lat Location
(32.65729960595774000,-96.73974381819177000)
20-00269277
Service Request Number: 20-00269277 • Address: 5202 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00269277
Address
5202 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:43:57.000
Update Date
2020-03-18T10:13:28.000
Closed Date
2020-03-16T14:43:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IcxAAF
Lat Location
(32.82443978090068000,-96.78227589836013000)
20-00196467
Service Request Number: 20-00196467 • Address: 7017 CHIPPERTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00196467
Address
7017 CHIPPERTON DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-26T09:32:27.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-26T09:32:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm0RQAAZ
Lat Location
(32.87772417105981000,-96.78589670684514000)
20-00775326
Service Request Number: 20-00775326 • Address: 12822 PANDORA DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00775326
Address
12822 PANDORA DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T13:36:15.000
Update Date
2020-07-28T21:33:25.000
Closed Date
2020-07-28T13:36:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeIOPAA3
Lat Location
(32.87043529418460000,-96.68574142314344000)
20-00463473
Service Request Number: 20-00463473 • Address: 12770 PERIMETER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00463473
Address
12770 PERIMETER DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:59:57.000
Update Date
2020-06-15T11:08:32.000
Closed Date
2020-05-05T09:59:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAqRjAAL
Lat Location
(32.86125594528640000,-96.65967488454213000)
20-00910348
Service Request Number: 20-00910348 • Address: 3114 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00910348
Address
3114 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-08T19:59:41.000
Update Date
2020-09-09T14:40:45.000
Closed Date
2020-09-08T19:59:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnstTAAR
Lat Location
(32.76706232537764000,-96.71916139121214000)
20-00109493
Service Request Number: 20-00109493 • Address: 7215 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00109493
Address
7215 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-02-01T13:46:36.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2020-02-01T13:46:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4jXNAAZ
Lat Location
(32.87769081012836400,-96.78091312730980000)
20-00207134
Service Request Number: 20-00207134 • Address: 10265 NEWCOMBE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00207134
Address
10265 NEWCOMBE DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:08:36.000
Update Date
2020-03-18T10:33:22.000
Closed Date
2020-02-28T11:08:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmPcFAAV
Lat Location
(32.83297401020381000,-96.68183465587113000)
20-00381076
Service Request Number: 20-00381076 • Address: 3116 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00381076
Address
3116 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:13:20.000
Update Date
2020-04-14T13:14:48.000
Closed Date
2020-04-14T13:13:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4dvAAD
Lat Location
(32.78406665039346000,-96.77841462204755000)
20-00236992
Service Request Number: 20-00236992 • Address: 4949 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00236992
Address
4949 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-07T12:36:55.000
Update Date
2020-03-18T09:57:55.000
Closed Date
2020-03-07T12:36:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnTK8AAN
Lat Location
(32.69329349203401000,-96.77169195547810000)
20-00235880
Service Request Number: 20-00235880 • Address: 548 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00235880
Address
548 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-06T17:33:41.000
Update Date
2020-05-14T14:39:18.000
Closed Date
2020-03-06T17:33:41.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000SnQ7jAAF
Lat Location
(32.72091192333739000,-96.70605987366787000)
20-00276351
Service Request Number: 20-00276351 • Address: 1900 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276351
Address
1900 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:21:59.000
Update Date
2020-03-18T09:51:39.000
Closed Date
2020-03-18T08:21:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Wi1AAF
Lat Location
(32.70829046790807000,-96.79788949453615000)
20-00275390
Service Request Number: 20-00275390 • Address: 4705 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00275390
Address
4705 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:47:54.000
Update Date
2020-03-18T09:46:12.000
Closed Date
2020-03-17T16:47:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TuEAAV
Lat Location
(32.79674209745473000,-96.76988609674072000)
20-00120044
Service Request Number: 20-00120044 • Address: 5825 WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00120044
Address
5825 WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-04T15:27:58.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2020-02-04T15:27:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R59bDAAR
Lat Location
(32.91352865752994000,-96.80883188638937000)
20-00218776
Service Request Number: 20-00218776 • Address: 2924 TORTOISE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00218776
Address
2924 TORTOISE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:49:15.000
Update Date
2020-03-18T10:09:14.000
Closed Date
2020-03-03T10:49:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnnB5AAJ
Lat Location
(32.70758294425439000,-96.77037471014097000)
20-00224828
Service Request Number: 20-00224828 • Address: 11825 OAK HIGHLANDS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00224828
Address
11825 OAK HIGHLANDS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Alley Rumble Strips New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-04T14:17:03.000
Update Date
2020-03-18T09:57:05.000
Closed Date
2020-03-04T14:17:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000So39jAAB
Lat Location
(32.90953614547795000,-96.70909090010550000)
20-00380705
Service Request Number: 20-00380705 • Address: 1818 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00380705
Address
1818 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:31:05.000
Update Date
2020-04-14T12:34:15.000
Closed Date
2020-04-14T12:31:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG43xAAD
Lat Location
(32.76866961446050000,-96.83566333377094000)
20-00349708
Service Request Number: 20-00349708 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00349708
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-06T15:12:15.000
Update Date
2020-04-14T12:34:30.000
Closed Date
2020-04-06T15:12:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFAssAAH
Lat Location
(32.86542706294912400,-96.86504420580555000)
20-00381122
Service Request Number: 20-00381122 • Address: 5353 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00381122
Address
5353 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:18:22.000
Update Date
2020-04-14T13:22:05.000
Closed Date
2020-04-14T13:18:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4hZAAT
Lat Location
(32.95417330330067000,-96.81584324735915000)
20-00729728
Service Request Number: 20-00729728 • Address: 4420 BLUFFVIEW BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00729728
Address
4420 BLUFFVIEW BLVD, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T22:41:45.000
Update Date
2020-07-28T22:25:30.000
Closed Date
2020-07-14T22:41:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzD1VAAV
Lat Location
(32.85467453943758000,-96.83523111917790000)
20-00318233
Service Request Number: 20-00318233 • Address: 2314 FATIMA AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00318233
Address
2314 FATIMA AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-28T18:31:27.000
Update Date
2020-04-14T13:21:48.000
Closed Date
2020-03-28T18:31:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TECEHAA5
Lat Location
(32.67229575653751500,-96.78207866070726000)
20-00630875
Service Request Number: 20-00630875 • Address: 8900 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00630875
Address
8900 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-18T11:47:38.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-18T11:47:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxbBnAAJ
Lat Location
(32.90902396961546000,-96.75023977561568000)
20-00275862
Service Request Number: 20-00275862 • Address: 3361 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00275862
Address
3361 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:50:58.000
Update Date
2020-03-18T10:29:12.000
Closed Date
2020-03-17T19:50:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UmzAAF
Lat Location
(32.80804379136708000,-96.80335107725217000)
20-00616257
Service Request Number: 20-00616257 • Address: 8920 GROVECREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00616257
Address
8920 GROVECREST DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T10:35:56.000
Update Date
2020-06-15T10:46:39.000
Closed Date
2020-06-15T10:35:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzECAAZ
Lat Location
(32.73776794755137000,-96.66696492337967000)
20-00221245
Service Request Number: 20-00221245 • Address: 659 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00221245
Address
659 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T16:42:41.000
Update Date
2020-03-18T09:55:02.000
Closed Date
2020-03-03T16:42:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnswBAAR
Lat Location
(32.72350210893357000,-96.71097313087560000)
20-00371457
Service Request Number: 20-00371457 • Address: CEDAR SPRINGS RD & MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00371457
Address
CEDAR SPRINGS RD & MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T15:27:07.000
Update Date
2020-04-14T12:49:15.000
Closed Date
2020-04-11T15:27:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFnUiAAL
Lat Location
(32.79633882892822000,-96.80541980468675000)
20-00266475
Service Request Number: 20-00266475 • Address: 13720 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00266475
Address
13720 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:04:51.000
Update Date
2020-03-18T10:14:03.000
Closed Date
2020-03-16T09:04:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5DlpAAF
Lat Location
(32.93358519530042000,-96.78603002189033000)
20-00455424
Service Request Number: 20-00455424 • Address: 615 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00455424
Address
615 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-02T18:20:23.000
Update Date
2020-05-14T14:06:04.000
Closed Date
2020-05-02T18:20:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAa7TAAT
Lat Location
(32.70163401717493000,-96.65717907367755000)
20-00275373
Service Request Number: 20-00275373 • Address: 11094 CREEKMERE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00275373
Address
11094 CREEKMERE DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:44:24.000
Update Date
2020-03-18T10:08:44.000
Closed Date
2020-03-17T16:44:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TscAAF
Lat Location
(32.85188831707003500,-96.68893831644260000)
20-00777226
Service Request Number: 20-00777226 • Address: 1147 N BAGLEY ST, DALLAS • City Council District: 6
Service Request Number
20-00777226
Address
1147 N BAGLEY ST, DALLAS
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-28T22:11:22.000
Update Date
2020-07-28T22:21:03.000
Closed Date
2020-07-28T22:11:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XeOheAAF
Lat Location
(32.75571895020592500,-96.91311367582347000)
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