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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381001
Service Request Number: 20-00381001 • Address: 2600 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00381001
Address
2600 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:03:52.000
Update Date
2020-04-14T13:06:11.000
Closed Date
2020-04-14T13:03:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4WGAA1
Lat Location
(32.74778972032250000,-96.86033722275550000)
19-01425974
Service Request Number: 19-01425974 • Address: 2516 JOE FIELD RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01425974
Address
2516 JOE FIELD RD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-12T10:49:33.000
Update Date
2020-03-18T10:27:09.000
Closed Date
2019-12-12T10:49:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfPl7AAF
Lat Location
(32.89273493500209000,-96.89349396874151000)
19-01405713
Service Request Number: 19-01405713 • Address: 6150 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01405713
Address
6150 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-09T00:59:00.000
Status
Closed
Created Date
2019-12-06T11:59:41.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2019-12-06T11:59:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OeZjeAAF
Lat Location
(32.83633782004773000,-96.75934931575095000)
20-00277155
Service Request Number: 20-00277155 • Address: 2621 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00277155
Address
2621 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:09:40.000
Update Date
2020-03-18T10:11:55.000
Closed Date
2020-03-18T10:09:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YDEAA3
Lat Location
(32.71935173773298500,-96.87440225391410000)
19-01432404
Service Request Number: 19-01432404 • Address: 3680 DILIDO RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01432404
Address
3680 DILIDO RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-13T15:29:12.000
Update Date
2020-03-18T10:37:40.000
Closed Date
2019-12-13T15:29:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxMtXAAV
Lat Location
(32.80072401664758000,-96.68805696195692000)
20-00027849
Service Request Number: 20-00027849 • Address: 5027 THRUSH ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00027849
Address
5027 THRUSH ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T15:52:48.000
Update Date
2020-05-14T14:36:21.000
Closed Date
2020-01-09T15:52:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0WQeAAN
Lat Location
(32.84248482104378000,-96.82540195278045000)
20-00379868
Service Request Number: 20-00379868 • Address: 4223 OSBORN RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00379868
Address
4223 OSBORN RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:57:05.000
Update Date
2020-04-14T12:50:26.000
Closed Date
2020-04-14T10:57:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2jcAAD
Lat Location
(32.78698620787667000,-96.69445529904173000)
19-01421372
Service Request Number: 19-01421372 • Address: 11634 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01421372
Address
11634 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2019-12-11T11:04:12.000
Update Date
2020-03-18T10:25:42.000
Closed Date
2019-12-11T11:04:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of9g2AAB
Lat Location
(32.90528424769138000,-96.89407248174341000)
20-00276967
Service Request Number: 20-00276967 • Address: 2360 BLUE CREEK DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276967
Address
2360 BLUE CREEK DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:47:21.000
Update Date
2020-03-18T10:40:15.000
Closed Date
2020-03-18T09:47:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XicAAF
Lat Location
(32.69021342211740000,-96.78512541275194000)
20-00574409
Service Request Number: 20-00574409 • Address: 336 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00574409
Address
336 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T08:31:10.000
Update Date
2020-06-15T11:30:58.000
Closed Date
2020-06-03T08:31:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvHuJAAV
Lat Location
(32.85844488129808400,-96.70764791423666000)
20-00277280
Service Request Number: 20-00277280 • Address: S LANCASTER RD & N ATOLL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277280
Address
S LANCASTER RD & N ATOLL DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:25:00.000
Update Date
2020-03-18T10:27:56.000
Closed Date
2020-03-18T10:25:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YRfAAN
Lat Location
(32.71569597766515000,-96.80433803877906000)
20-00170928
Service Request Number: 20-00170928 • Address: 3705 ALSBURY ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00170928
Address
3705 ALSBURY ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T11:17:31.000
Update Date
2020-04-14T13:16:34.000
Closed Date
2020-02-19T11:17:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkykRAAR
Lat Location
(32.71921437277010000,-96.76615492977227000)
20-00275958
Service Request Number: 20-00275958 • Address: 1212 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275958
Address
1212 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:40:52.000
Update Date
2020-03-18T09:46:53.000
Closed Date
2020-03-17T21:40:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5V2EAAV
Lat Location
(32.73309198942909000,-96.68278244746186000)
19-01422390
Service Request Number: 19-01422390 • Address: 11634 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01422390
Address
11634 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-11T13:04:05.000
Update Date
2020-03-18T10:25:41.000
Closed Date
2019-12-11T13:04:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfCi0AAF
Lat Location
(32.90528424769138000,-96.89407248174341000)
20-00775814
Service Request Number: 20-00775814 • Address: 3300 MAIN ST, DALLAS • City Council District: 2
Service Request Number
20-00775814
Address
3300 MAIN ST, DALLAS
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T14:56:30.000
Update Date
2020-07-28T21:35:53.000
Closed Date
2020-07-28T14:56:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeKFiAAN
Lat Location
(32.78491804749110000,-96.77592346505268000)
20-00777220
Service Request Number: 20-00777220 • Address: 2877 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00777220
Address
2877 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T17:42:47.000
Update Date
2020-07-28T21:56:15.000
Closed Date
2020-07-22T17:42:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeOfsAAF
Lat Location
(32.76113126976173000,-96.68806631320000000)
19-01315485
Service Request Number: 19-01315485 • Address: 1406 SLOCUM ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
19-01315485
Address
1406 SLOCUM ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-11-11T13:42:17.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-11T13:42:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObTi9AAF
Lat Location
(32.79160010576923400,-96.81751901994062000)
20-00611182
Service Request Number: 20-00611182 • Address: 8100 ROYAL LN, DALLAS, TX, 75243 • City Council District: 13
Service Request Number
20-00611182
Address
8100 ROYAL LN, DALLAS, TX, 75243
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:54:54.000
Update Date
2020-06-15T11:26:04.000
Closed Date
2020-06-12T14:54:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VwnMXAAZ
Lat Location
(32.89851214614959000,-96.76599427272834000)
20-00371514
Service Request Number: 20-00371514 • Address: 6728 MATTNEY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00371514
Address
6728 MATTNEY DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T15:48:19.000
Update Date
2020-04-14T12:57:32.000
Closed Date
2020-04-11T15:48:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFnYHAA1
Lat Location
(32.66615695311203600,-96.88571780736511000)
20-00276149
Service Request Number: 20-00276149 • Address: GOODNIGHT LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00276149
Address
GOODNIGHT LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Water Utilities
Service Request Type
Flooded Roadway Warning System - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:00:22.000
Update Date
2020-03-18T09:56:23.000
Closed Date
2020-03-18T05:00:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5VwRAAV
Lat Location
(32.88116388079559000,-96.90197886624874000)
20-00276980
Service Request Number: 20-00276980 • Address: 2427 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00276980
Address
2427 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T09:49:04.000
Update Date
2020-03-18T09:49:16.000
Closed Date
2020-03-18T09:49:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Xt9AAF
Lat Location
(32.71686353065710000,-96.85791355108182000)
20-00275280
Service Request Number: 20-00275280 • Address: 327 N GILPIN AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00275280
Address
327 N GILPIN AVE, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:34:12.000
Update Date
2020-03-18T09:51:27.000
Closed Date
2020-03-17T16:34:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TkOAAV
Lat Location
(32.74769251836959000,-96.88070686395900000)
20-00255245
Service Request Number: 20-00255245 • Address: 4440 LIZZY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00255245
Address
4440 LIZZY DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:17:18.000
Update Date
2020-03-18T10:02:24.000
Closed Date
2020-03-12T09:17:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4rRfAAJ
Lat Location
(32.72576831527034000,-96.89320280928247000)
20-00271955
Service Request Number: 20-00271955 • Address: 3909 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00271955
Address
3909 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:43:30.000
Update Date
2020-03-18T10:00:57.000
Closed Date
2020-03-17T09:43:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O4rAAF
Lat Location
(32.77129658773525000,-96.68285430717789000)
20-00613673
Service Request Number: 20-00613673 • Address: 2818 HARRY HINES BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00613673
Address
2818 HARRY HINES BLVD, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Resident Only Parking Permit - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-13T19:42:48.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-13T19:42:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwsSdAAJ
Lat Location
(32.79360640242233400,-96.80901840797509000)
20-00616497
Service Request Number: 20-00616497 • Address: 7306 ELDERBERRY CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00616497
Address
7306 ELDERBERRY CIR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-11T11:26:47.000
Update Date
2020-06-15T11:15:43.000
Closed Date
2020-06-11T11:26:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzkXAAR
Lat Location
(32.64549990422331000,-96.94834366211010000)
19-01302271
Service Request Number: 19-01302271 • Address: 17618 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01302271
Address
17618 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-22T00:59:00.000
Status
Closed
Created Date
2019-11-07T10:42:12.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2019-11-07T10:42:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiRB9AAN
Lat Location
(32.98845921461824000,-96.79362385244289000)
20-00276610
Service Request Number: 20-00276610 • Address: HARRY HINES BLVD & OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00276610
Address
HARRY HINES BLVD & OAK LAWN AVE, DALLAS, TX, 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:06:04.000
Update Date
2020-03-18T09:45:36.000
Closed Date
2020-03-18T09:06:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XEfAAN
Lat Location
(32.80053738236488000,-96.81729226484495000)
20-00238520
Service Request Number: 20-00238520 • Address: 4300 TELEPHONE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00238520
Address
4300 TELEPHONE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T14:10:37.000
Update Date
2020-03-18T09:51:43.000
Closed Date
2020-03-08T14:10:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4IjUAAV
Lat Location
(32.63686721626771000,-96.75178116816363000)
20-00422482
Service Request Number: 20-00422482 • Address: 1127 CLIFFTOP LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00422482
Address
1127 CLIFFTOP LN, DALLAS, TX, 75208
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-04-24T09:11:53.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-04-24T09:11:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCqM4AAL
Lat Location
(32.77205121978500000,-96.83949400751149000)
20-00256355
Service Request Number: 20-00256355 • Address: 2129 WOODALL RODGERS FWY WB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00256355
Address
2129 WOODALL RODGERS FWY WB, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Scooter Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:23:33.000
Update Date
2020-03-18T09:44:08.000
Closed Date
2020-03-12T11:23:33.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4tURAAZ
Lat Location
(32.79007939013990000,-96.80108351154101000)
20-00490559
Service Request Number: 20-00490559 • Address: 6002 CALM MEADOW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00490559
Address
6002 CALM MEADOW RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:15:13.000
Update Date
2020-05-14T14:38:36.000
Closed Date
2020-05-12T11:15:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC7XAAA1
Lat Location
(32.96352490730556000,-96.80297371294905000)
20-00608202
Service Request Number: 20-00608202 • Address: 1387 BROWDER ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00608202
Address
1387 BROWDER ST, DALLAS, TX, 75215
City Council District
2
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T05:34:20.000
Update Date
2020-06-15T11:28:52.000
Closed Date
2020-06-12T05:34:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwgNMAAZ
Lat Location
(32.77144043140276000,-96.79189971716522000)
19-01216267
Service Request Number: 19-01216267 • Address: 419 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01216267
Address
419 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-14T15:48:53.000
Update Date
2020-07-12T01:07:58.000
Closed Date
2019-10-14T15:48:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6gqXAAR
Lat Location
(32.74145439432250000,-96.86988928114914000)
20-00568446
Service Request Number: 20-00568446 • Address: 1901 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00568446
Address
1901 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-01T16:01:46.000
Update Date
2020-06-15T11:37:56.000
Closed Date
2020-06-01T16:01:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv0TwAAJ
Lat Location
(32.70838603615503400,-96.79795379923091000)
20-00380738
Service Request Number: 20-00380738 • Address: 7800 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380738
Address
7800 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T19:20:47.000
Update Date
2020-04-14T12:34:34.000
Closed Date
2020-04-07T19:20:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG46cAAD
Lat Location
(32.64954904345652400,-96.88738327506920000)
20-00485749
Service Request Number: 20-00485749 • Address: 4049 CLOVER LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00485749
Address
4049 CLOVER LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T12:09:03.000
Update Date
2020-05-14T13:33:38.000
Closed Date
2020-05-11T12:09:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBxCbAAL
Lat Location
(32.87105871726129000,-96.84344562319560000)
20-00380881
Service Request Number: 20-00380881 • Address: 2627 JEFFRIES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00380881
Address
2627 JEFFRIES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:49:59.000
Update Date
2020-04-14T13:00:04.000
Closed Date
2020-04-14T12:49:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4JlAAL
Lat Location
(32.77366866985552000,-96.77128351491365000)
20-00276242
Service Request Number: 20-00276242 • Address: 616 WAYNE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00276242
Address
616 WAYNE ST, DALLAS, TX, 75223
City Council District
2
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:52:25.000
Update Date
2020-03-18T10:17:04.000
Closed Date
2020-03-18T07:52:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WR0AAN
Lat Location
(32.79863205020152600,-96.75132298504651000)
20-00777019
Service Request Number: 20-00777019 • Address: 6329 E LOVERS LN, DALLAS • City Council District: 14
Service Request Number
20-00777019
Address
6329 E LOVERS LN, DALLAS
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:24:20.000
Update Date
2020-07-28T21:45:01.000
Closed Date
2020-07-28T19:24:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNtSAAV
Lat Location
(32.85123320561173000,-96.75404153501476000)
20-00269041
Service Request Number: 20-00269041 • Address: 6702 BARKWORTH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00269041
Address
6702 BARKWORTH DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:20:10.000
Update Date
2020-03-18T10:34:29.000
Closed Date
2020-03-16T14:20:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5IFKAA3
Lat Location
(32.98084137635193000,-96.79328675540280000)
20-00729721
Service Request Number: 20-00729721 • Address: 6445 EMBERS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729721
Address
6445 EMBERS RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T22:30:59.000
Update Date
2020-07-28T21:45:40.000
Closed Date
2020-07-14T22:30:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzCzKAAV
Lat Location
(32.97390902091772000,-96.79496591185541000)
20-00265275
Service Request Number: 20-00265275 • Address: 8145 GREENHOLLOW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00265275
Address
8145 GREENHOLLOW LN, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T13:13:43.000
Update Date
2020-03-18T10:14:43.000
Closed Date
2020-03-15T13:13:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AiiAAF
Lat Location
(32.93813455923782000,-96.76565468443182000)
20-00777234
Service Request Number: 20-00777234 • Address: 3724 VANDERVORT DR, DALLAS • City Council District: 4
Service Request Number
20-00777234
Address
3724 VANDERVORT DR, DALLAS
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
New
Created Date
2020-07-28T22:24:48.000
Update Date
2020-07-28T22:25:01.000
Closed Date
2020-07-28T22:24:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOjkAAF
Lat Location
(32.71837776944554600,-96.76583102789104000)
20-00215018
Service Request Number: 20-00215018 • Address: 2605 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00215018
Address
2605 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T12:38:13.000
Update Date
2020-04-29T16:06:12.000
Closed Date
2020-03-02T12:38:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SndckAAB
Lat Location
(32.76514935788228000,-96.76827755389850000)
20-00276973
Service Request Number: 20-00276973 • Address: 2740 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00276973
Address
2740 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T09:47:44.000
Update Date
2020-03-18T09:47:52.000
Closed Date
2020-03-18T09:47:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5XoKAAV
Lat Location
(32.77441100421397400,-96.74388973192410000)
20-00277182
Service Request Number: 20-00277182 • Address: 2550 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00277182
Address
2550 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:12:56.000
Update Date
2020-03-18T10:19:14.000
Closed Date
2020-03-18T10:12:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YGNAA3
Lat Location
(32.67108851594749000,-96.85992537929395000)
20-00185970
Service Request Number: 20-00185970 • Address: 3616 MID PINES DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00185970
Address
3616 MID PINES DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-23T13:29:52.000
Update Date
2020-04-29T16:20:46.000
Closed Date
2020-02-23T13:29:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlYd4AAF
Lat Location
(32.90654474173582000,-96.85889971552939000)
20-00435807
Service Request Number: 20-00435807 • Address: 4507 LIVELY LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00435807
Address
4507 LIVELY LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T09:58:04.000
Update Date
2020-04-29T16:03:18.000
Closed Date
2020-04-28T09:58:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDFLtAAP
Lat Location
(32.87256620625770000,-96.83232578128668000)
20-00495992
Service Request Number: 20-00495992 • Address: LARCHWAY DR & LONGRIDGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00495992
Address
LARCHWAY DR & LONGRIDGE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:14:50.000
Update Date
2020-05-14T14:32:40.000
Closed Date
2020-05-13T12:14:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCKr2AAH
Lat Location
(32.65887212018639500,-96.82879054800695000)
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