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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00242562
Service Request Number: 20-00242562 • Address: 2500 BURBANK ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00242562
Address
2500 BURBANK ST, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T14:24:23.000
Update Date
2020-03-18T09:45:27.000
Closed Date
2020-03-09T14:24:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4R2jAAF
Lat Location
(32.84117097338065000,-96.86070904928535000)
20-00276158
Service Request Number: 20-00276158 • Address: 3010 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00276158
Address
3010 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:23:42.000
Update Date
2020-03-18T10:01:41.000
Closed Date
2020-03-18T05:23:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VyrAAF
Lat Location
(32.99692098255056000,-96.86157497533397000)
20-00271924
Service Request Number: 20-00271924 • Address: 1201 LEVEE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00271924
Address
1201 LEVEE ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Scooter Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:39:37.000
Update Date
2020-03-18T09:47:05.000
Closed Date
2020-03-17T09:39:37.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O1dAAF
Lat Location
(32.78646464591058400,-96.82190473282749000)
20-00090438
Service Request Number: 20-00090438 • Address: 2898 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00090438
Address
2898 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-27T16:17:46.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-01-27T16:17:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R428HAAR
Lat Location
(32.72034769066111400,-96.78367069512556000)
20-00276570
Service Request Number: 20-00276570 • Address: 11706 STRAND ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00276570
Address
11706 STRAND ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:00:20.000
Update Date
2020-03-18T09:45:02.000
Closed Date
2020-03-18T09:00:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5X9LAAV
Lat Location
(32.86077374530428000,-96.67880464234914000)
20-00443183
Service Request Number: 20-00443183 • Address: 9519 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00443183
Address
9519 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:20:40.000
Update Date
2020-04-29T16:16:04.000
Closed Date
2020-04-29T14:20:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDSyoAAH
Lat Location
(32.90928443184048000,-96.72995382543743000)
19-01421025
Service Request Number: 19-01421025 • Address: 11055 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01421025
Address
11055 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-11T10:23:46.000
Update Date
2020-03-18T10:24:26.000
Closed Date
2019-12-11T10:23:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of93nAAB
Lat Location
(32.88460513047596000,-96.88710707520177000)
20-00156178
Service Request Number: 20-00156178 • Address: 3188 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00156178
Address
3188 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed
Created Date
2020-02-14T11:20:07.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-02-14T11:20:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkQHdAAN
Lat Location
(32.79427591206065000,-96.79038373005590000)
20-00381327
Service Request Number: 20-00381327 • Address: 34850 L B J FWY EB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381327
Address
34850 L B J FWY EB, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:41:11.000
Update Date
2020-04-14T13:42:48.000
Closed Date
2020-04-14T13:41:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG53yAAD
Lat Location
(32.65251892977454000,-96.76160829353549000)
20-00203106
Service Request Number: 20-00203106 • Address: 10809 SANDPIPER LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00203106
Address
10809 SANDPIPER LN, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T12:59:59.000
Update Date
2020-03-18T10:05:13.000
Closed Date
2020-02-27T12:59:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmG4FAAV
Lat Location
(32.89323910593660000,-96.77568536109090000)
20-00759717
Service Request Number: 20-00759717 • Address: 2500 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00759717
Address
2500 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-23T11:49:14.000
Update Date
2020-07-28T21:59:22.000
Closed Date
2020-07-23T11:49:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XdCdLAAV
Lat Location
(32.67281800843094400,-96.61463367585851000)
20-00238049
Service Request Number: 20-00238049 • Address: 8315 MARIGOLD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00238049
Address
8315 MARIGOLD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T08:46:19.000
Update Date
2020-03-18T10:05:02.000
Closed Date
2020-03-08T08:46:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnVPHAA3
Lat Location
(32.64735124602688600,-96.77831285279856000)
20-00277029
Service Request Number: 20-00277029 • Address: 4316 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00277029
Address
4316 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:53:55.000
Update Date
2020-03-18T10:06:38.000
Closed Date
2020-03-18T09:53:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XyiAAF
Lat Location
(32.80217316413077000,-96.78287749140553000)
20-00381648
Service Request Number: 20-00381648 • Address: GREAT TRINITY FOREST WAY & HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381648
Address
GREAT TRINITY FOREST WAY & HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T14:19:27.000
Update Date
2020-04-14T14:21:51.000
Closed Date
2020-04-14T14:19:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5bbAAD
Lat Location
(32.69725937524230400,-96.76334195011687000)
20-00381605
Service Request Number: 20-00381605 • Address: 6718 RICHWOOD DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00381605
Address
6718 RICHWOOD DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T12:36:17.000
Update Date
2020-04-14T14:14:54.000
Closed Date
2020-04-01T12:36:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5XeAAL
Lat Location
(32.66576947314934000,-96.86501134909774000)
20-00381412
Service Request Number: 20-00381412 • Address: 4611 N CENTRAL EXPY SB, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00381412
Address
4611 N CENTRAL EXPY SB, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:51:28.000
Update Date
2020-04-14T13:52:58.000
Closed Date
2020-04-14T13:51:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5BsAAL
Lat Location
(32.82233424517955000,-96.78601973074825000)
19-01215819
Service Request Number: 19-01215819 • Address: 5723 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01215819
Address
5723 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-14T14:55:46.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2019-10-14T14:55:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6ekPAAR
Lat Location
(32.89246461553189000,-96.80746925705165000)
20-00018739
Service Request Number: 20-00018739 • Address: 12375 GARLAND RD, GARLAND, TX, 75238 • Department: Public Works
Service Request Number
20-00018739
Address
12375 GARLAND RD, GARLAND, TX, 75238
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2020-01-07T13:50:36.000
Update Date
2020-03-18T10:36:25.000
Closed Date
2020-01-07T13:50:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0AK8AAN
Lat Location
(32.86728107476459000,-96.66885634766336000)
20-00388906
Service Request Number: 20-00388906 • Address: 5037 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00388906
Address
5037 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-16T08:22:07.000
Update Date
2020-06-15T10:49:21.000
Closed Date
2020-04-16T08:22:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGId2AAH
Lat Location
(32.81720640204401500,-96.78629980084025000)
20-00276431
Service Request Number: 20-00276431 • Address: 2359 BLUE CREEK DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276431
Address
2359 BLUE CREEK DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:39:51.000
Update Date
2020-03-18T09:45:13.000
Closed Date
2020-03-18T08:39:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Wt3AAF
Lat Location
(32.69024472542033000,-96.78527601105239000)
20-00371979
Service Request Number: 20-00371979 • Address: 3618 W JEFFALINE LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00371979
Address
3618 W JEFFALINE LN, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-11T21:57:27.000
Update Date
2020-04-14T14:11:25.000
Closed Date
2020-04-11T21:57:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFoFoAAL
Lat Location
(32.69875029034540000,-96.86938200737312000)
20-00129591
Service Request Number: 20-00129591 • Address: 3426 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00129591
Address
3426 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T11:33:18.000
Update Date
2020-05-14T14:28:08.000
Closed Date
2020-02-07T11:33:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5YSzAAN
Lat Location
(32.78399340650522500,-96.90678781956582000)
20-00252655
Service Request Number: 20-00252655 • Address: 9132 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00252655
Address
9132 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:11:28.000
Update Date
2020-03-18T10:39:13.000
Closed Date
2020-03-11T14:11:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ljzAAB
Lat Location
(32.90715679225616000,-96.74370218788512000)
20-00261593
Service Request Number: 20-00261593 • Address: 210 S BEACON ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00261593
Address
210 S BEACON ST, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T13:08:31.000
Update Date
2020-04-14T13:55:27.000
Closed Date
2020-03-13T13:08:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T541MAAR
Lat Location
(32.80023039346012000,-96.75515089525993000)
20-00591440
Service Request Number: 20-00591440 • Address: 11014 MYRTICE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00591440
Address
11014 MYRTICE DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:54:15.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-08T10:54:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvyDtAAJ
Lat Location
(32.84629708775431600,-96.67084481796200000)
20-00083357
Service Request Number: 20-00083357 • Address: 3402 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00083357
Address
3402 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-01-25T13:26:54.000
Update Date
2020-07-12T01:06:52.000
Closed Date
2020-01-25T13:26:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3kKGAAZ
Lat Location
(32.73575269167054000,-96.87625225396404000)
20-00910025
Service Request Number: 20-00910025 • Address: 6926 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00910025
Address
6926 MILL FALLS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T17:09:56.000
Status
Closed
Created Date
2020-09-08T17:09:56.000
Update Date
2020-09-09T13:54:27.000
Closed Date
2020-09-08T17:09:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnrJyAAJ
Lat Location
(32.96944711242371000,-96.78765315908727000)
19-01223081
Service Request Number: 19-01223081 • Address: 3623 URBAN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01223081
Address
3623 URBAN AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-16T09:06:02.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-16T09:06:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NWVM6AAP
Lat Location
(32.76871108298334000,-96.69576021580691000)
19-01435232
Service Request Number: 19-01435232 • Address: 3322 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01435232
Address
3322 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2019-12-15T06:34:52.000
Update Date
2020-03-18T10:30:35.000
Closed Date
2019-12-15T06:34:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxSFuAAN
Lat Location
(32.78252403522678500,-96.89871584759409000)
20-00205533
Service Request Number: 20-00205533 • Address: 2838 TWYMAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00205533
Address
2838 TWYMAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T18:46:55.000
Update Date
2020-03-18T10:39:06.000
Closed Date
2020-02-27T18:46:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmL8pAAF
Lat Location
(32.76637443707185000,-96.76424202584850000)
19-01329879
Service Request Number: 19-01329879 • Address: 596 CONTINENTAL AVE, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
19-01329879
Address
596 CONTINENTAL AVE, DALLAS, TX, 75202
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-07T00:59:00.000
Status
Closed
Created Date
2019-11-14T14:00:43.000
Update Date
2020-03-18T10:19:21.000
Closed Date
2019-11-14T14:00:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Obzs6AAB
Lat Location
(32.78425412581366000,-96.80967285930394000)
20-00253135
Service Request Number: 20-00253135 • Address: 6541 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00253135
Address
6541 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T15:08:09.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-11T15:08:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4maFAAR
Lat Location
(32.84420660933431000,-96.74841441245037000)
19-01435239
Service Request Number: 19-01435239 • Address: 3322 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01435239
Address
3322 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-15T07:00:02.000
Update Date
2020-03-18T10:30:37.000
Closed Date
2019-12-15T07:00:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxSH7AAN
Lat Location
(32.78252403522678500,-96.89871584759409000)
20-00233242
Service Request Number: 20-00233242 • Address: 811 MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00233242
Address
811 MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T12:19:23.000
Update Date
2020-03-18T09:55:38.000
Closed Date
2020-03-06T12:19:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnLnpAAF
Lat Location
(32.70329080716179000,-96.68313371156941000)
20-00275392
Service Request Number: 20-00275392 • Address: 9000 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275392
Address
9000 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:48:13.000
Update Date
2020-03-18T09:44:28.000
Closed Date
2020-03-17T16:48:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TuYAAV
Lat Location
(32.91768561186283000,-96.74834613803891000)
20-00381555
Service Request Number: 20-00381555 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381555
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:09:04.000
Update Date
2020-04-14T14:11:50.000
Closed Date
2020-04-14T14:09:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5RWAA1
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00311553
Service Request Number: 20-00311553 • Address: 2922 LANTANA LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00311553
Address
2922 LANTANA LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T17:00:54.000
Update Date
2020-04-14T14:08:06.000
Closed Date
2020-03-26T17:00:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE0bFAAT
Lat Location
(32.69572920669621400,-96.76430531044366000)
20-00381587
Service Request Number: 20-00381587 • Address: 8505 C F HAWN FWY EB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381587
Address
8505 C F HAWN FWY EB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:12:48.000
Update Date
2020-04-14T14:16:11.000
Closed Date
2020-04-14T14:12:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5VJAA1
Lat Location
(32.70680259018645600,-96.67387327738260000)
20-00381513
Service Request Number: 20-00381513 • Address: 3721 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381513
Address
3721 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:03:11.000
Update Date
2020-04-14T14:06:59.000
Closed Date
2020-04-14T14:03:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5MgAAL
Lat Location
(32.70341966948182500,-96.79880352287184000)
20-00233428
Service Request Number: 20-00233428 • Address: 138 HIGH HARVEST RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00233428
Address
138 HIGH HARVEST RD, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T12:40:12.000
Update Date
2020-03-18T09:49:18.000
Closed Date
2020-03-06T12:40:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnM63AAF
Lat Location
(32.64815750496045000,-96.82104540275465000)
20-00263141
Service Request Number: 20-00263141 • Address: 9310 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00263141
Address
9310 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:07:42.000
Update Date
2020-03-18T10:15:26.000
Closed Date
2020-03-13T17:07:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56j5AAB
Lat Location
(32.90040310156342000,-96.74126105489655000)
20-00271273
Service Request Number: 20-00271273 • Address: 4995 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00271273
Address
4995 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:17:51.000
Update Date
2020-03-18T10:23:59.000
Closed Date
2020-03-17T08:17:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5MwXAAV
Lat Location
(32.92387332116173000,-96.82150855713847000)
20-00775940
Service Request Number: 20-00775940 • Address: 19011 TUPELO LN, DALLAS • City Council District: 12
Service Request Number
20-00775940
Address
19011 TUPELO LN, DALLAS
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:12:42.000
Update Date
2020-07-28T21:34:34.000
Closed Date
2020-07-28T15:12:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeKCyAAN
Lat Location
(33.01114249750478000,-96.86181204535654000)
20-00358050
Service Request Number: 20-00358050 • Address: 11100 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00358050
Address
11100 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-08T11:20:59.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-08T11:20:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFQLeAAP
Lat Location
(32.87864483774420400,-96.69081484420722000)
20-00351780
Service Request Number: 20-00351780 • Address: 5522 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00351780
Address
5522 RICHMOND AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-07T09:10:52.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-07T09:10:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFFDGAA5
Lat Location
(32.81625501019789000,-96.77352460819681000)
20-00043847
Service Request Number: 20-00043847 • Address: 7941 SANTA ROSA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00043847
Address
7941 SANTA ROSA DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-14T16:19:46.000
Update Date
2020-03-18T10:31:09.000
Closed Date
2020-01-14T16:19:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q1GTxAAN
Lat Location
(32.65081590886662600,-96.77531411038721000)
20-00501747
Service Request Number: 20-00501747 • Address: 3634 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501747
Address
3634 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:38:23.000
Update Date
2020-05-14T14:01:14.000
Closed Date
2020-05-14T13:38:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXu9AAH
Lat Location
(32.76616198787256500,-96.74664673843559000)
20-00256914
Service Request Number: 20-00256914 • Address: 10860 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00256914
Address
10860 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:31:03.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-12T12:31:03.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4uVfAAJ
Lat Location
(32.89632211272995500,-96.80380293559486000)
20-00275582
Service Request Number: 20-00275582 • Address: 2366 BLUE CREEK DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00275582
Address
2366 BLUE CREEK DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:24:07.000
Update Date
2020-03-18T09:51:01.000
Closed Date
2020-03-17T17:24:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5UCSAA3
Lat Location
(32.69032853595289000,-96.78495665404459000)
20-00290333
Service Request Number: 20-00290333 • Address: 1004 INDIAN CREEK TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00290333
Address
1004 INDIAN CREEK TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-21T12:12:13.000
Update Date
2020-05-14T14:39:08.000
Closed Date
2020-03-21T12:12:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDNSoAAP
Lat Location
(32.67723658486493600,-96.80893720082575000)
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