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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00462082
Service Request Number: 20-00462082 • Address: 803 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00462082
Address
803 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-04T18:41:26.000
Update Date
2020-05-14T14:11:41.000
Closed Date
2020-05-04T18:41:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAmtKAAT
Lat Location
(32.75243542350566000,-96.83511266917070000)
20-00261368
Service Request Number: 20-00261368 • Address: 1632 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00261368
Address
1632 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:29:40.000
Update Date
2020-03-18T10:12:37.000
Closed Date
2020-03-13T12:29:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T53VtAAJ
Lat Location
(32.77634258258585000,-96.79813391164237000)
20-00211372
Service Request Number: 20-00211372 • Address: 5707 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00211372
Address
5707 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-29T14:40:56.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-29T14:40:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmYepAAF
Lat Location
(32.85720994686605000,-96.75647673877565000)
20-00381783
Service Request Number: 20-00381783 • Address: 5542 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00381783
Address
5542 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:34:05.000
Update Date
2020-04-14T14:35:17.000
Closed Date
2020-04-14T14:34:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5oLAAT
Lat Location
(32.81979657531237000,-96.83452178341379000)
20-00304335
Service Request Number: 20-00304335 • Address: 11341 STRAIT LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00304335
Address
11341 STRAIT LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T10:57:31.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-25T10:57:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDnEUAA1
Lat Location
(32.90313896982305400,-96.82464050985769000)
20-00640775
Service Request Number: 20-00640775 • Address: 17618 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00640775
Address
17618 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T09:02:40.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-22T09:02:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxz4yAAB
Lat Location
(32.98845081297251600,-96.79372179660098000)
20-00271448
Service Request Number: 20-00271448 • Address: 1619 WESTERN PARK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00271448
Address
1619 WESTERN PARK DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:43:11.000
Update Date
2020-03-18T09:49:17.000
Closed Date
2020-03-17T08:43:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NFKAA3
Lat Location
(32.72802137174147000,-96.89868508673730000)
20-00327461
Service Request Number: 20-00327461 • Address: 706 W DANIELDALE RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00327461
Address
706 W DANIELDALE RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T13:59:03.000
Update Date
2020-04-14T13:46:42.000
Closed Date
2020-03-31T13:59:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEU24AAH
Lat Location
(32.63317713579688000,-96.83395900453237000)
20-00177309
Service Request Number: 20-00177309 • Address: 9815 TELLERSON AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00177309
Address
9815 TELLERSON AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T14:28:27.000
Update Date
2020-03-18T09:57:06.000
Closed Date
2020-02-20T14:28:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlEZxAAN
Lat Location
(32.82163601604687400,-96.67461164256030000)
19-01247873
Service Request Number: 19-01247873 • Address: 4011 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01247873
Address
4011 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-05T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-23T09:40:07.000
Update Date
2020-03-18T10:21:52.000
Closed Date
2019-10-23T09:40:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NaFU9AAN
Lat Location
(32.79019477626220400,-96.87401994700275000)
20-00472167
Service Request Number: 20-00472167 • Address: 9048 SUMMER GLEN LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00472167
Address
9048 SUMMER GLEN LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T21:04:04.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-05-06T21:04:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB7MmAAL
Lat Location
(32.89486243173949000,-96.74931659334648000)
20-00469779
Service Request Number: 20-00469779 • Address: 18012 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00469779
Address
18012 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-06T12:35:11.000
Update Date
2020-05-14T14:21:52.000
Closed Date
2020-05-06T12:35:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB2eYAAT
Lat Location
(32.99650901102232000,-96.79361343076883000)
20-00215175
Service Request Number: 20-00215175 • Address: 2228 W AMHERST AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00215175
Address
2228 W AMHERST AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T12:57:29.000
Update Date
2020-03-18T10:01:03.000
Closed Date
2020-03-02T12:57:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Sndw1AAB
Lat Location
(32.83766476821161000,-96.86161175932389000)
20-00275055
Service Request Number: 20-00275055 • Address: 3320 HEAVENLY WAY, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00275055
Address
3320 HEAVENLY WAY, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:08:04.000
Update Date
2020-03-18T09:51:15.000
Closed Date
2020-03-17T16:08:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TPQAA3
Lat Location
(32.65362413396624000,-96.86713239616495000)
20-00251633
Service Request Number: 20-00251633 • Address: 2303 SANTA CRUZ DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00251633
Address
2303 SANTA CRUZ DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:52:00.000
Update Date
2020-03-18T09:53:12.000
Closed Date
2020-03-11T11:52:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4jm8AAB
Lat Location
(32.75335127893007000,-96.69954278587078000)
20-00316757
Service Request Number: 20-00316757 • Address: 9777 HARGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00316757
Address
9777 HARGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T20:25:40.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-03-27T20:25:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9seAAD
Lat Location
(32.86284176462514000,-96.86736580617098000)
20-00381384
Service Request Number: 20-00381384 • Address: 1544 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381384
Address
1544 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:47:56.000
Update Date
2020-04-14T13:48:53.000
Closed Date
2020-04-14T13:47:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG59IAAT
Lat Location
(32.79335392752614000,-96.81714727572684000)
20-00277175
Service Request Number: 20-00277175 • Address: 4937 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00277175
Address
4937 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:11:54.000
Update Date
2020-03-18T10:18:16.000
Closed Date
2020-03-18T10:11:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YFKAA3
Lat Location
(32.99924245259893500,-96.82223966177403000)
20-00202267
Service Request Number: 20-00202267 • Address: 11230 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00202267
Address
11230 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T10:59:31.000
Update Date
2020-03-18T10:39:42.000
Closed Date
2020-02-27T10:59:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmEDdAAN
Lat Location
(32.85569193503576000,-96.68898397665197000)
20-00302616
Service Request Number: 20-00302616 • Address: 4270 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00302616
Address
4270 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-24T18:04:38.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-03-24T18:04:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDjNKAA1
Lat Location
(32.79419315731475000,-96.77433172528393000)
20-00248312
Service Request Number: 20-00248312 • Address: 3158 LANOUE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00248312
Address
3158 LANOUE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T15:31:32.000
Update Date
2020-03-18T09:46:56.000
Closed Date
2020-03-10T15:31:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4ccbAAB
Lat Location
(32.86261227200033400,-96.86936691327973000)
20-00913335
Service Request Number: 20-00913335 • Address: BROADWAY AVE & MCPHERSON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00913335
Address
BROADWAY AVE & MCPHERSON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-17T16:16:08.000
Update Date
2020-09-09T14:15:08.000
Closed Date
2020-07-17T16:16:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo5J7AAJ
Lat Location
(32.77737396615529000,-96.82923838215247000)
20-00222987
Service Request Number: 20-00222987 • Address: 29 ROYAL WAY, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00222987
Address
29 ROYAL WAY, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-08T00:59:00.000
Status
Closed
Created Date
2020-03-04T10:15:58.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-03-04T10:15:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnyvnAAB
Lat Location
(32.89342923749679000,-96.81063960470406000)
20-00271058
Service Request Number: 20-00271058 • Address: 2353 OATES DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00271058
Address
2353 OATES DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:35:29.000
Update Date
2020-03-18T09:55:05.000
Closed Date
2020-03-17T00:35:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LpLAAV
Lat Location
(32.82161909986920000,-96.67501651877994000)
20-00191275
Service Request Number: 20-00191275 • Address: 9777 HARGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00191275
Address
9777 HARGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T23:38:30.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-24T23:38:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlm7bAAB
Lat Location
(32.86284176462514000,-96.86736580617098000)
20-00615891
Service Request Number: 20-00615891 • Address: CLYMER ST & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00615891
Address
CLYMER ST & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:01:24.000
Update Date
2020-06-15T11:09:10.000
Closed Date
2020-06-15T10:01:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyLbAAJ
Lat Location
(32.77852246926876500,-96.90975776771803000)
20-00479854
Service Request Number: 20-00479854 • Address: 3009 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00479854
Address
3009 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-08T14:50:08.000
Update Date
2020-05-14T14:10:28.000
Closed Date
2020-05-08T14:50:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBNlnAAH
Lat Location
(32.89875292921620000,-96.87773832593531000)
20-00276998
Service Request Number: 20-00276998 • Address: 3245 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00276998
Address
3245 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T09:50:29.000
Update Date
2020-03-18T09:50:39.000
Closed Date
2020-03-18T09:50:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XvAAAV
Lat Location
(32.70664880203928000,-96.87360445810042000)
20-00011259
Service Request Number: 20-00011259 • Address: 6527 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00011259
Address
6527 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed
Created Date
2020-01-04T22:53:47.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-01-04T22:53:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzsTsAAJ
Lat Location
(32.87168577899079000,-96.79292448367832000)
20-00327941
Service Request Number: 20-00327941 • Address: 9320 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00327941
Address
9320 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T14:53:05.000
Update Date
2020-04-14T14:40:00.000
Closed Date
2020-03-31T14:53:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEUqnAAH
Lat Location
(32.63639886177465000,-96.83158943758801000)
19-01407733
Service Request Number: 19-01407733 • Address: 4302 MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01407733
Address
4302 MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-18T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-06T17:29:37.000
Update Date
2020-03-18T10:40:38.000
Closed Date
2019-12-06T17:29:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OedbiAAB
Lat Location
(32.66298136635789000,-96.75181505909178000)
20-00501848
Service Request Number: 20-00501848 • Address: 5634 SWISS AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00501848
Address
5634 SWISS AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:51:30.000
Update Date
2020-05-14T14:28:50.000
Closed Date
2020-05-14T13:51:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCY4uAAH
Lat Location
(32.80809777725736000,-96.76241957759778000)
20-00185286
Service Request Number: 20-00185286 • Address: TEAGARDEN RD & DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00185286
Address
TEAGARDEN RD & DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-22T17:53:24.000
Update Date
2020-03-18T10:14:56.000
Closed Date
2020-02-22T17:53:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlX5pAAF
Lat Location
(32.66837753888728000,-96.67194099505063000)
20-00276412
Service Request Number: 20-00276412 • Address: 7414 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00276412
Address
7414 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:34:33.000
Update Date
2020-03-18T09:43:55.000
Closed Date
2020-03-18T08:34:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Wq4AAF
Lat Location
(32.84991491586629000,-96.73413205949856000)
20-00381248
Service Request Number: 20-00381248 • Address: 1980 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00381248
Address
1980 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:33:00.000
Update Date
2020-04-14T14:18:25.000
Closed Date
2020-04-14T13:33:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4vuAAD
Lat Location
(32.86782569865498000,-96.91039732368476000)
20-00381707
Service Request Number: 20-00381707 • Address: 3609 WENDELKIN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00381707
Address
3609 WENDELKIN ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:26:48.000
Update Date
2020-04-14T14:26:53.000
Closed Date
2020-04-14T14:26:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5ggAAD
Lat Location
(32.75818052330476000,-96.77088903377484000)
20-00502136
Service Request Number: 20-00502136 • Address: 1022 WESTMOUNT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00502136
Address
1022 WESTMOUNT AVE, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:25:47.000
Update Date
2020-05-14T14:35:33.000
Closed Date
2020-05-14T14:25:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCYjHAAX
Lat Location
(32.75372183953970000,-96.86757357708464000)
20-00122430
Service Request Number: 20-00122430 • Address: 10231 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00122430
Address
10231 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-04T18:08:49.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-02-04T18:08:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5F1uAAF
Lat Location
(32.69059618792092400,-96.64664461916045000)
20-00616239
Service Request Number: 20-00616239 • Address: 10202 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00616239
Address
10202 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T07:04:47.000
Update Date
2020-06-15T10:44:17.000
Closed Date
2020-06-08T07:04:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwylGAAR
Lat Location
(32.83995482100485000,-96.69441589682324000)
20-00038306
Service Request Number: 20-00038306 • Address: 5933 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00038306
Address
5933 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-13T13:36:51.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-01-13T13:36:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q12lEAAR
Lat Location
(32.81403803252880000,-96.76512181795968000)
20-00533080
Service Request Number: 20-00533080 • Address: 2328 VAGAS ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00533080
Address
2328 VAGAS ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-22T07:45:31.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-22T07:45:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDj44AAD
Lat Location
(32.80639645031101000,-96.82219624974390000)
20-00656313
Service Request Number: 20-00656313 • Address: 12837 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00656313
Address
12837 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-25T12:15:13.000
Update Date
2020-07-28T21:41:20.000
Closed Date
2020-06-25T12:15:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VydLoAAJ
Lat Location
(32.67387165421954600,-96.62066118376576000)
20-00375530
Service Request Number: 20-00375530 • Address: 2843 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00375530
Address
2843 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:36:33.000
Update Date
2020-04-14T14:14:46.000
Closed Date
2020-04-13T12:36:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFuYhAAL
Lat Location
(32.73922594439150000,-96.86732818178216000)
20-00093347
Service Request Number: 20-00093347 • Address: 2522 OAK DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00093347
Address
2522 OAK DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-27T13:58:13.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-27T13:58:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R48EfAAJ
Lat Location
(32.67689473151866000,-96.77962027063684000)
20-00358551
Service Request Number: 20-00358551 • Address: 6350 WOODCREST LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00358551
Address
6350 WOODCREST LN, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:12:39.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-04-08T12:12:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFR9AAAX
Lat Location
(32.84001426685984600,-96.75350313217044000)
20-00381591
Service Request Number: 20-00381591 • Address: 3518 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381591
Address
3518 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:12:57.000
Update Date
2020-04-14T14:15:40.000
Closed Date
2020-04-14T14:12:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5ViAAL
Lat Location
(32.79291145852555000,-96.73484765680583000)
20-00500355
Service Request Number: 20-00500355 • Address: ALPHA RD & BARTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00500355
Address
ALPHA RD & BARTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:46:31.000
Update Date
2020-05-14T13:39:25.000
Closed Date
2020-05-14T10:46:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000VCUsyAAH
Lat Location
(32.93282509463773500,-96.82025429996865000)
20-00616151
Service Request Number: 20-00616151 • Address: 6457 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00616151
Address
6457 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:34:21.000
Update Date
2020-06-15T11:11:09.000
Closed Date
2020-06-15T10:34:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyzMAAR
Lat Location
(32.88530757245270000,-96.79457904166277000)
20-00381335
Service Request Number: 20-00381335 • Address: 2734 LUCKY ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381335
Address
2734 LUCKY ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T13:42:30.000
Update Date
2020-04-14T13:45:15.000
Closed Date
2020-04-14T13:42:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG55BAAT
Lat Location
(32.67550949351521000,-96.77600632302310000)
20-00108885
Service Request Number: 20-00108885 • Address: 4100 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00108885
Address
4100 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-03T00:59:00.000
Status
Closed
Created Date
2020-02-01T08:27:41.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-02-01T08:27:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R4iWOAAZ
Lat Location
(32.79059527582079000,-96.89105274063986000)
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