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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00256528
Service Request Number: 20-00256528 • Address: 5359 DRANE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00256528
Address
5359 DRANE DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:43:03.000
Update Date
2020-03-18T11:17:54.000
Closed Date
2020-03-12T11:43:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tn4AAB
Lat Location
(32.84257701719048000,-96.81971723011245000)
20-00263704
Service Request Number: 20-00263704 • Address: 2850 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00263704
Address
2850 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T08:59:00.000
Update Date
2020-03-18T11:18:22.000
Closed Date
2020-03-14T08:59:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5818AAB
Lat Location
(32.89504975041288000,-96.88138897530092000)
20-00277685
Service Request Number: 20-00277685 • Address: 8249 N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00277685
Address
8249 N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:12:15.000
Update Date
2020-03-18T11:17:26.000
Closed Date
2020-03-18T11:12:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Z9hAAF
Lat Location
(32.82445111802975000,-96.87167658782974000)
20-00126251
Service Request Number: 20-00126251 • Address: 2924 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00126251
Address
2924 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Graffiti Traffic Sign - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-06T14:18:37.000
Update Date
2020-03-18T11:35:34.000
Closed Date
2020-02-06T14:18:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5P3kAAF
Lat Location
(32.78421487819920000,-96.78175769654460000)
20-00565793
Service Request Number: 20-00565793 • Address: 2833 KING COLE CT, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00565793
Address
2833 KING COLE CT, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-01T10:00:36.000
Update Date
2020-06-15T11:38:42.000
Closed Date
2020-06-01T10:00:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vutn9AAB
Lat Location
(32.72070206364913500,-96.77685182380020000)
20-00276938
Service Request Number: 20-00276938 • Address: 5207 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00276938
Address
5207 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:44:55.000
Update Date
2020-03-18T11:23:35.000
Closed Date
2020-03-18T09:44:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XKGAA3
Lat Location
(32.80083699428333000,-96.76325811421135000)
20-00380918
Service Request Number: 20-00380918 • Address: 4323 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380918
Address
4323 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:54:44.000
Update Date
2020-04-14T14:33:36.000
Closed Date
2020-04-14T12:54:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4N4AAL
Lat Location
(32.72052897775933000,-96.89072289495199000)
20-00205550
Service Request Number: 20-00205550 • Address: 2635 TANNER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00205550
Address
2635 TANNER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T18:55:09.000
Update Date
2020-03-18T10:50:28.000
Closed Date
2020-02-27T18:55:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmLBAAA3
Lat Location
(32.76382516640255000,-96.76585174575918000)
20-00247914
Service Request Number: 20-00247914 • Address: 9215 ESPLANADE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00247914
Address
9215 ESPLANADE DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T14:38:45.000
Update Date
2020-03-18T11:20:15.000
Closed Date
2020-03-10T14:38:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4btgAAB
Lat Location
(32.86470014413992400,-96.84129750697090000)
20-00276054
Service Request Number: 20-00276054 • Address: 11722 N CENTRAL EXPY NB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00276054
Address
11722 N CENTRAL EXPY NB, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:20:17.000
Update Date
2020-03-18T10:41:42.000
Closed Date
2020-03-17T23:20:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VEKAA3
Lat Location
(32.90842675047951400,-96.76873941837657000)
20-00267569
Service Request Number: 20-00267569 • Address: 3725 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00267569
Address
3725 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:17:40.000
Update Date
2020-03-18T11:23:10.000
Closed Date
2020-03-16T11:17:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FjWAAV
Lat Location
(32.87306820088843000,-96.85517322991798000)
20-00237046
Service Request Number: 20-00237046 • Address: 3207 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00237046
Address
3207 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-07T12:59:04.000
Update Date
2020-03-18T10:58:58.000
Closed Date
2020-03-07T12:59:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnTYMAA3
Lat Location
(32.78048321242753400,-96.84570879192736000)
20-00483978
Service Request Number: 20-00483978 • Address: 10244 CAROLINA OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00483978
Address
10244 CAROLINA OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T08:54:00.000
Update Date
2020-05-14T14:25:59.000
Closed Date
2020-05-11T08:54:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBtT8AAL
Lat Location
(32.75264223057346000,-96.64676266450293000)
20-00276318
Service Request Number: 20-00276318 • Address: 8525 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00276318
Address
8525 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:14:45.000
Update Date
2020-03-18T10:45:52.000
Closed Date
2020-03-18T08:14:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WdfAAF
Lat Location
(32.85612133381542000,-96.84004639902678000)
20-00381250
Service Request Number: 20-00381250 • Address: 5403 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00381250
Address
5403 ARAPAHO RD, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:33:08.000
Update Date
2020-04-14T13:42:10.000
Closed Date
2020-04-14T13:33:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4w9AAD
Lat Location
(32.96006957413488400,-96.81867401976696000)
20-00475276
Service Request Number: 20-00475276 • Address: 5018 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00475276
Address
5018 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-01T10:02:01.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-05-01T10:02:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBEWeAAP
Lat Location
(32.85613421035864000,-96.82501379054770000)
20-00215564
Service Request Number: 20-00215564 • Address: 3546 HIDALGO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00215564
Address
3546 HIDALGO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T13:51:15.000
Update Date
2020-03-18T11:20:32.000
Closed Date
2020-03-02T13:51:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SneoIAAR
Lat Location
(32.87125588309987000,-96.85990101529366000)
20-00776819
Service Request Number: 20-00776819 • Address: 924 JONELLE AVE, DALLAS • City Council District: 5
Service Request Number
20-00776819
Address
924 JONELLE AVE, DALLAS
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:43:55.000
Update Date
2020-07-28T21:45:11.000
Closed Date
2020-07-28T17:43:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeN6UAAV
Lat Location
(32.72900262996896000,-96.70873791616560000)
20-00208018
Service Request Number: 20-00208018 • Address: 3229 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00208018
Address
3229 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:53:49.000
Update Date
2020-03-18T10:52:35.000
Closed Date
2020-02-28T12:53:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmRV6AAN
Lat Location
(32.71728392630776000,-96.77216945469657000)
20-00104786
Service Request Number: 20-00104786 • Address: 7101 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00104786
Address
7101 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-31T10:07:54.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-01-31T10:07:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4a50AAB
Lat Location
(32.65923018286563500,-96.72988722434177000)
19-01426040
Service Request Number: 19-01426040 • Address: 10939 JUPITER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01426040
Address
10939 JUPITER RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2019-12-12T10:58:14.000
Update Date
2020-03-18T10:52:24.000
Closed Date
2019-12-12T10:58:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfPshAAF
Lat Location
(32.84594462104517000,-96.68389476963091000)
20-00218353
Service Request Number: 20-00218353 • Address: 3120 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00218353
Address
3120 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T10:00:04.000
Update Date
2020-04-14T14:32:50.000
Closed Date
2020-03-03T10:00:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnmEXAAZ
Lat Location
(32.70795769982678500,-96.80592997388077000)
20-00560277
Service Request Number: 20-00560277 • Address: 3942 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00560277
Address
3942 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-29T14:01:32.000
Update Date
2020-06-15T11:00:29.000
Closed Date
2020-05-29T14:01:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VuhgNAAR
Lat Location
(32.75860832925062000,-96.76192570162142000)
20-00263442
Service Request Number: 20-00263442 • Address: 11644 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00263442
Address
11644 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T20:38:41.000
Update Date
2020-03-18T11:17:16.000
Closed Date
2020-03-13T20:38:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57JIAAZ
Lat Location
(32.90697323259862000,-96.85599417806526000)
20-00238498
Service Request Number: 20-00238498 • Address: 6509 STRAWBERRY TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00238498
Address
6509 STRAWBERRY TRL, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T13:56:26.000
Update Date
2020-03-18T11:40:09.000
Closed Date
2020-03-08T13:56:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4IhOAAV
Lat Location
(32.66332251476829600,-96.76062476140301000)
19-01430721
Service Request Number: 19-01430721 • Address: 10939 JUPITER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01430721
Address
10939 JUPITER RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-13T11:48:08.000
Update Date
2020-03-18T10:52:24.000
Closed Date
2019-12-13T11:48:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxJasAAF
Lat Location
(32.84594462104517000,-96.68389476963091000)
20-00277855
Service Request Number: 20-00277855 • Address: 320 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277855
Address
320 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:31:56.000
Update Date
2020-03-18T11:33:07.000
Closed Date
2020-03-18T11:31:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZRHAA3
Lat Location
(32.77853152064868000,-96.82859198658856000)
20-00514329
Service Request Number: 20-00514329 • Address: 10707 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00514329
Address
10707 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-18T13:00:27.000
Update Date
2020-06-15T10:31:24.000
Closed Date
2020-05-18T13:00:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCzmrAAD
Lat Location
(32.89263214714529000,-96.87996921118503000)
20-00763320
Service Request Number: 20-00763320 • Address: 2540 RON BAKER DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00763320
Address
2540 RON BAKER DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-04T23:59:00.000
Status
In Progress
Created Date
2020-07-24T11:38:17.000
Update Date
2020-09-09T14:23:24.000
Closed Date
2020-07-24T11:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdTxrAAF
Lat Location
(32.75667589978025500,-96.68768785726503000)
20-00206215
Service Request Number: 20-00206215 • Address: 2232 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206215
Address
2232 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:30:34.000
Update Date
2020-03-18T11:37:49.000
Closed Date
2020-02-28T09:30:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNlJAAV
Lat Location
(32.75861287482649000,-96.76793483771857000)
19-01438332
Service Request Number: 19-01438332 • Address: 6803 OLD OX RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01438332
Address
6803 OLD OX RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2019-12-16T14:54:08.000
Update Date
2020-03-18T11:03:45.000
Closed Date
2019-12-16T14:54:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxaPnAAJ
Lat Location
(32.66747064311825000,-96.79387768187823000)
20-00346983
Service Request Number: 20-00346983 • Address: 735 OAK PARK DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00346983
Address
735 OAK PARK DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-06T10:06:51.000
Update Date
2020-04-14T14:01:31.000
Closed Date
2020-04-06T10:06:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TF68JAAT
Lat Location
(32.68821407940289000,-96.83451867988032000)
20-00367872
Service Request Number: 20-00367872 • Address: 7942 HUTTIG AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00367872
Address
7942 HUTTIG AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:24:47.000
Update Date
2020-04-14T13:47:23.000
Closed Date
2020-04-10T12:24:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFhhyAAD
Lat Location
(32.74630423083859000,-96.68530647813990000)
20-00267766
Service Request Number: 20-00267766 • Address: 4211 RAWLINS ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00267766
Address
4211 RAWLINS ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:40:59.000
Update Date
2020-03-18T11:12:33.000
Closed Date
2020-03-16T11:40:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5G37AAF
Lat Location
(32.81492681936877000,-96.81133988028574000)
20-00381622
Service Request Number: 20-00381622 • Address: 7306 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00381622
Address
7306 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:16:23.000
Update Date
2020-04-14T14:16:30.000
Closed Date
2020-04-14T14:16:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5ZBAA1
Lat Location
(32.79661183473220000,-96.72004675077034000)
20-00500811
Service Request Number: 20-00500811 • Address: 2652 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00500811
Address
2652 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:40:53.000
Update Date
2020-05-14T14:11:36.000
Closed Date
2020-05-14T11:40:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCVpbAAH
Lat Location
(32.73812642250447000,-96.78979619024653000)
20-00271970
Service Request Number: 20-00271970 • Address: 11347 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00271970
Address
11347 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:45:16.000
Update Date
2020-03-18T11:16:39.000
Closed Date
2020-03-17T09:45:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O6iAAF
Lat Location
(32.85505763075299500,-96.68537767307564000)
20-00277915
Service Request Number: 20-00277915 • Address: 7840 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00277915
Address
7840 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:37:43.000
Update Date
2020-03-18T11:40:14.000
Closed Date
2020-03-18T11:37:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZX0AAN
Lat Location
(32.73416670985147000,-96.68728325440150000)
20-00729731
Service Request Number: 20-00729731 • Address: 6446 REDPINE RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729731
Address
6446 REDPINE RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T22:43:03.000
Update Date
2020-07-28T21:50:59.000
Closed Date
2020-07-14T22:43:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzD1pAAF
Lat Location
(32.97450275552616000,-96.79445951857396000)
20-00498697
Service Request Number: 20-00498697 • Address: 3603 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00498697
Address
3603 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T19:57:14.000
Update Date
2020-06-15T11:34:43.000
Closed Date
2020-05-13T19:57:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCQY0AAP
Lat Location
(32.72837303665781400,-96.87937818866511000)
20-00651610
Service Request Number: 20-00651610 • Address: 8517 STILLWATER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00651610
Address
8517 STILLWATER DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-24T11:18:07.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-24T11:18:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyQLrAAN
Lat Location
(32.89734470534817500,-96.75659574751147000)
20-00277427
Service Request Number: 20-00277427 • Address: 3250 ORADELL LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00277427
Address
3250 ORADELL LN, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T09:14:12.000
Update Date
2020-03-18T10:41:52.000
Closed Date
2020-03-18T09:14:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YgzAAF
Lat Location
(32.86032697348518000,-96.86468451796440000)
20-00277573
Service Request Number: 20-00277573 • Address: 3207 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277573
Address
3207 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T10:58:26.000
Update Date
2020-03-18T10:58:35.000
Closed Date
2020-03-18T10:58:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YwxAAF
Lat Location
(32.78048321242753400,-96.84570879192736000)
20-00206193
Service Request Number: 20-00206193 • Address: 2232 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206193
Address
2232 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:26:34.000
Update Date
2020-03-18T11:33:44.000
Closed Date
2020-02-28T09:26:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNhvAAF
Lat Location
(32.75861287482649000,-96.76793483771857000)
20-00381734
Service Request Number: 20-00381734 • Address: 4819 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00381734
Address
4819 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:29:52.000
Update Date
2020-04-14T14:33:54.000
Closed Date
2020-04-14T14:29:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5jQAAT
Lat Location
(32.78494624831970600,-96.89940366866698000)
20-00275656
Service Request Number: 20-00275656 • Address: DARBY DR & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00275656
Address
DARBY DR & MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:49:57.000
Update Date
2020-03-18T10:55:27.000
Closed Date
2020-03-17T17:49:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000T5UMDAA3
Lat Location
(32.76832987896328000,-96.67134790648417000)
19-01314619
Service Request Number: 19-01314619 • Address: 6544 WARM MOON LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01314619
Address
6544 WARM MOON LN, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-21T00:59:00.000
Status
Closed
Created Date
2019-11-11T11:50:56.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-11-11T11:50:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObSOIAA3
Lat Location
(32.65997717634956000,-96.76668570273097000)
20-00729749
Service Request Number: 20-00729749 • Address: 9101 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00729749
Address
9101 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T23:03:07.000
Update Date
2020-07-28T22:27:35.000
Closed Date
2020-07-14T23:03:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzD5DAAV
Lat Location
(32.86287517431531000,-96.83600734129021000)
20-00277382
Service Request Number: 20-00277382 • Address: 1737 JEFFRIES ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
20-00277382
Address
1737 JEFFRIES ST, DALLAS, TX, 75226
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:37:17.000
Update Date
2020-03-18T11:29:19.000
Closed Date
2020-03-18T10:37:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5YcYAAV
Lat Location
(32.77874655057298000,-96.77684779081673000)
20-00381031
Service Request Number: 20-00381031 • Address: LOMBARDY LN & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00381031
Address
LOMBARDY LN & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:07:35.000
Update Date
2020-04-14T14:17:37.000
Closed Date
2020-04-14T13:07:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4ZFAA1
Lat Location
(32.86653173374732000,-96.90586486293842000)
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