Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00596705
Service Request Number: 20-00596705 • Address: 1311 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00596705
Address
1311 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-09T12:11:07.000
Update Date
2020-06-15T11:01:11.000
Closed Date
2020-06-09T12:11:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwBRFAA3
Lat Location
(32.80503462036230600,-96.77047341084908000)
20-00277784
Service Request Number: 20-00277784 • Address: 2800 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277784
Address
2800 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:23:25.000
Update Date
2020-03-18T11:31:30.000
Closed Date
2020-03-18T11:23:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZJ3AAN
Lat Location
(32.70586958762818000,-96.77591816005868000)
20-00169128
Service Request Number: 20-00169128 • Address: 4111 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00169128
Address
4111 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-18T18:18:14.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-18T18:18:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RktGCAAZ
Lat Location
(32.81918010439505000,-96.80250346110768000)
20-00381633
Service Request Number: 20-00381633 • Address: 4701 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381633
Address
4701 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:17:16.000
Update Date
2020-04-14T14:19:06.000
Closed Date
2020-04-14T14:17:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5WEAA1
Lat Location
(32.64100488313998000,-96.74384248324960000)
20-00729747
Service Request Number: 20-00729747 • Address: 6005 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729747
Address
6005 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T23:01:06.000
Update Date
2020-07-28T22:00:12.000
Closed Date
2020-07-14T23:01:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzD53AAF
Lat Location
(32.97864750334833000,-96.80354842658727000)
20-00615860
Service Request Number: 20-00615860 • Address: CORINTH ST & S ERVAY ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00615860
Address
CORINTH ST & S ERVAY ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:56:40.000
Update Date
2020-06-15T11:08:39.000
Closed Date
2020-06-15T09:56:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyHFAAZ
Lat Location
(32.76854978032994000,-96.78510730502444000)
20-00277897
Service Request Number: 20-00277897 • Address: 7953 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00277897
Address
7953 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:35:05.000
Update Date
2020-03-18T11:38:56.000
Closed Date
2020-03-18T11:35:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZJYAA3
Lat Location
(32.65048779515744600,-96.85730316701182000)
20-00776369
Service Request Number: 20-00776369 • Address: 1810 COMMERCE ST, DALLAS • City Council District: 14
Service Request Number
20-00776369
Address
1810 COMMERCE ST, DALLAS
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:08:17.000
Update Date
2020-07-28T22:01:38.000
Closed Date
2020-07-28T16:08:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeLsBAAV
Lat Location
(32.78025433890529000,-96.79569274630298000)
20-00381251
Service Request Number: 20-00381251 • Address: 5965 ROYAL CREST DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00381251
Address
5965 ROYAL CREST DR, DALLAS, TX, 75230
City Council District
13
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:33:17.000
Update Date
2020-04-14T13:33:23.000
Closed Date
2020-04-14T13:33:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4wEAAT
Lat Location
(32.89953408546855000,-96.80522047908623000)
20-00378564
Service Request Number: 20-00378564 • Address: 3008 ST ZACHARY DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00378564
Address
3008 ST ZACHARY DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:25:51.000
Update Date
2020-04-14T14:28:24.000
Closed Date
2020-04-14T07:25:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG08fAAD
Lat Location
(32.71138032689626000,-96.87189003879455000)
20-00381782
Service Request Number: 20-00381782 • Address: 6130 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00381782
Address
6130 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T08:30:27.000
Update Date
2020-04-14T14:34:06.000
Closed Date
2020-04-01T08:30:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG5oGAAT
Lat Location
(32.88726624183182000,-96.80102370133773000)
20-00264884
Service Request Number: 20-00264884 • Address: 6592 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00264884
Address
6592 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T08:19:39.000
Update Date
2020-03-18T11:20:29.000
Closed Date
2020-03-15T08:19:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5A7cAAF
Lat Location
(32.87568479857578000,-96.79208773150397000)
20-00457834
Service Request Number: 20-00457834 • Address: 4450 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00457834
Address
4450 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T09:28:03.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-04T09:28:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAfICAA1
Lat Location
(32.80500109631627500,-96.78349068312546000)
20-00909907
Service Request Number: 20-00909907 • Address: ORMSBY ST & SEALE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00909907
Address
ORMSBY ST & SEALE ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-08T16:52:23.000
Update Date
2020-09-09T14:33:47.000
Closed Date
2020-09-08T16:52:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynr4PAAR
Lat Location
(32.77142981279897000,-96.83779938822077000)
20-00381293
Service Request Number: 20-00381293 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381293
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:37:47.000
Update Date
2020-04-14T13:39:02.000
Closed Date
2020-04-14T13:37:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG50LAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00381475
Service Request Number: 20-00381475 • Address: 17453 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00381475
Address
17453 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:58:37.000
Update Date
2020-04-14T14:00:33.000
Closed Date
2020-04-14T13:58:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5DVAA1
Lat Location
(32.99059882790870000,-96.80168743469721000)
20-00277534
Service Request Number: 20-00277534 • Address: 100 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00277534
Address
100 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T09:19:18.000
Update Date
2020-03-18T10:53:30.000
Closed Date
2020-03-18T09:19:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YsqAAF
Lat Location
(32.74518587920301400,-96.84406606055374000)
20-00275594
Service Request Number: 20-00275594 • Address: 1900 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00275594
Address
1900 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T17:28:41.000
Update Date
2020-03-18T10:45:28.000
Closed Date
2020-03-17T17:28:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5UEOAA3
Lat Location
(32.77336869113254600,-96.78290059012306000)
20-00218558
Service Request Number: 20-00218558 • Address: 4414 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00218558
Address
4414 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T10:21:41.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-03-03T10:21:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnmezAAB
Lat Location
(32.79788206464187500,-96.77640203422260000)
20-00381356
Service Request Number: 20-00381356 • Address: 1532 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381356
Address
1532 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:44:40.000
Update Date
2020-04-14T13:45:44.000
Closed Date
2020-04-14T13:44:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG54ZAAT
Lat Location
(32.79319986822351000,-96.81746374577237000)
20-00002731
Service Request Number: 20-00002731 • Address: 10227 HEDGEWAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00002731
Address
10227 HEDGEWAY DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2020-01-02T12:08:06.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-02T12:08:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzbbGAAR
Lat Location
(32.88524482177288000,-96.84885803720441000)
20-00381756
Service Request Number: 20-00381756 • Address: 1522 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381756
Address
1522 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:31:37.000
Update Date
2020-04-14T14:32:12.000
Closed Date
2020-04-14T14:31:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5lWAAT
Lat Location
(32.79310200472233600,-96.81772960477305000)
20-00262761
Service Request Number: 20-00262761 • Address: 4811 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00262761
Address
4811 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:07:57.000
Update Date
2020-03-18T11:18:33.000
Closed Date
2020-03-13T16:07:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55tUAAR
Lat Location
(32.86423472433037000,-96.82883327926542000)
20-00260639
Service Request Number: 20-00260639 • Address: 5939 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00260639
Address
5939 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T10:44:20.000
Update Date
2020-03-18T11:02:09.000
Closed Date
2020-03-13T10:44:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T52DaAAJ
Lat Location
(32.81395387123382000,-96.76501034812240000)
20-00269009
Service Request Number: 20-00269009 • Address: 13820 STONEMOSS DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00269009
Address
13820 STONEMOSS DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T14:16:46.000
Update Date
2020-03-18T11:26:06.000
Closed Date
2020-03-16T14:16:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ICQAA3
Lat Location
(32.93620850529194400,-96.76303216864324000)
20-00258837
Service Request Number: 20-00258837 • Address: 3814 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00258837
Address
3814 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T16:51:11.000
Update Date
2020-03-18T11:01:10.000
Closed Date
2020-03-12T16:51:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4xniAAB
Lat Location
(32.74631349475830400,-96.88102275366815000)
20-00264033
Service Request Number: 20-00264033 • Address: 10707 PAGEWOOD DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00264033
Address
10707 PAGEWOOD DR, DALLAS, TX, 75230
City Council District
11
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-14T12:25:19.000
Update Date
2020-03-18T10:41:10.000
Closed Date
2020-03-14T12:25:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58ZyAAJ
Lat Location
(32.89293889665286500,-96.77841943998570000)
20-00266398
Service Request Number: 20-00266398 • Address: 5832 CALADIUM DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00266398
Address
5832 CALADIUM DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:56:02.000
Update Date
2020-03-18T11:36:07.000
Closed Date
2020-03-16T08:56:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5DYIAA3
Lat Location
(32.90750635201774000,-96.80777425103338000)
20-00372762
Service Request Number: 20-00372762 • Address: 2619 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00372762
Address
2619 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-19T23:59:00.000
Status
Closed
Created Date
2020-04-12T15:32:19.000
Update Date
2020-04-14T14:16:37.000
Closed Date
2020-04-12T15:32:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFpRlAAL
Lat Location
(32.73306244959981000,-96.86186957145327000)
20-00381803
Service Request Number: 20-00381803 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381803
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:36:20.000
Update Date
2020-04-14T14:37:24.000
Closed Date
2020-04-14T14:36:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5qMAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00490094
Service Request Number: 20-00490094 • Address: 10406 ROYAL CLUB LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00490094
Address
10406 ROYAL CLUB LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:23:00.000
Update Date
2020-05-14T13:46:55.000
Closed Date
2020-05-12T10:23:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC7OqAAL
Lat Location
(32.88798180968706000,-96.86969618776234000)
20-00616363
Service Request Number: 20-00616363 • Address: 3232 WALDROP ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00616363
Address
3232 WALDROP ST, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T10:59:36.000
Update Date
2020-06-15T10:59:45.000
Closed Date
2020-06-15T10:59:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzTWAAZ
Lat Location
(32.89038449074298000,-96.87237257113932000)
20-00616428
Service Request Number: 20-00616428 • Address: 2864 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00616428
Address
2864 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-06-15T11:07:41.000
Update Date
2020-06-15T11:07:50.000
Closed Date
2020-06-15T11:07:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwzcTAAR
Lat Location
(32.72534403492539000,-96.86789220210137000)
20-00541409
Service Request Number: 20-00541409 • Address: 424 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00541409
Address
424 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-29T00:20:08.000
Status
Closed
Created Date
2020-05-26T00:20:01.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-05-26T00:20:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VDzIsAAL
Lat Location
(32.70814435247098000,-96.69333719603819000)
20-00427909
Service Request Number: 20-00427909 • Address: 824 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00427909
Address
824 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-25T16:24:41.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-04-25T16:24:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCzFbAAL
Lat Location
(32.74803957881698000,-96.83622681009336000)
20-00277056
Service Request Number: 20-00277056 • Address: 5300 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00277056
Address
5300 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:57:24.000
Update Date
2020-03-18T10:45:37.000
Closed Date
2020-03-18T09:57:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5Y1NAAV
Lat Location
(32.83173407936112000,-96.77987050489712000)
20-00306621
Service Request Number: 20-00306621 • Address: 6115 MOONGLOW DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00306621
Address
6115 MOONGLOW DR, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T15:53:46.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-03-25T15:53:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDr3uAAD
Lat Location
(32.67371245567833000,-96.79915308976952000)
20-00211540
Service Request Number: 20-00211540 • Address: 4451 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00211540
Address
4451 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-02-29T16:22:17.000
Update Date
2020-03-18T11:32:41.000
Closed Date
2020-02-29T16:22:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmYwoAAF
Lat Location
(32.99762196965103000,-96.83334509063629000)
20-00264570
Service Request Number: 20-00264570 • Address: 2011 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264570
Address
2011 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T17:41:28.000
Update Date
2020-04-14T14:31:22.000
Closed Date
2020-03-14T17:41:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59GaAAJ
Lat Location
(32.71927443873120000,-96.79019760058871000)
20-00614991
Service Request Number: 20-00614991 • Address: S LANCASTER RD & E SANER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00614991
Address
S LANCASTER RD & E SANER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T07:36:52.000
Update Date
2020-06-15T11:28:36.000
Closed Date
2020-06-15T07:36:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwwBYAAZ
Lat Location
(32.71317770105881000,-96.80459610567357000)
20-00434772
Service Request Number: 20-00434772 • Address: 1913 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00434772
Address
1913 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:09:46.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-04-27T21:09:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDCZnAAP
Lat Location
(32.79703301783527000,-96.82162101626606000)
20-00276181
Service Request Number: 20-00276181 • Address: MOUNTAIN CREEK PKWY & W KIEST BLVD, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
20-00276181
Address
MOUNTAIN CREEK PKWY & W KIEST BLVD, DALLAS, TX, 75052
City Council District
3
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:44:14.000
Update Date
2020-03-18T11:31:31.000
Closed Date
2020-03-18T06:44:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W9BAAV
Lat Location
(32.70710349312703000,-96.95262137232368000)
20-00381374
Service Request Number: 20-00381374 • Address: 8316 DEEP GREEN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00381374
Address
8316 DEEP GREEN DR, DALLAS, TX, 75249
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:46:42.000
Update Date
2020-04-14T13:52:19.000
Closed Date
2020-04-14T13:46:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG58ZAAT
Lat Location
(32.64692271206906000,-96.96547993187001000)
20-00247215
Service Request Number: 20-00247215 • Address: 8103 RACINE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00247215
Address
8103 RACINE DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-10T13:02:55.000
Update Date
2020-03-18T10:49:38.000
Closed Date
2020-03-10T13:02:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4aYEAAZ
Lat Location
(32.64900345364653000,-96.83595455236440000)
20-00276060
Service Request Number: 20-00276060 • Address: 2403 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00276060
Address
2403 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:22:50.000
Update Date
2020-03-18T11:09:07.000
Closed Date
2020-03-17T23:22:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VEjAAN
Lat Location
(32.64772608143855600,-96.85721115852522000)
20-00016964
Service Request Number: 20-00016964 • Address: 2794 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00016964
Address
2794 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-07T08:45:59.000
Update Date
2020-03-18T11:38:10.000
Closed Date
2020-01-07T08:45:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q06I3AAJ
Lat Location
(32.82288683719305000,-96.76999784961500000)
20-00381500
Service Request Number: 20-00381500 • Address: 3504 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381500
Address
3504 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:01:50.000
Update Date
2020-04-14T14:05:45.000
Closed Date
2020-04-14T14:01:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5KzAAL
Lat Location
(32.79291260881180400,-96.73507011183688000)
20-00205552
Service Request Number: 20-00205552 • Address: 3700 DILDOCK ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00205552
Address
3700 DILDOCK ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T18:57:27.000
Update Date
2020-03-18T11:01:31.000
Closed Date
2020-02-27T18:57:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmLBUAA3
Lat Location
(32.76168704465603600,-96.76436085712477000)
20-00257519
Service Request Number: 20-00257519 • Address: 1016 INDIAN CREEK TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00257519
Address
1016 INDIAN CREEK TRL, DALLAS, TX, 75241
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:01:15.000
Update Date
2020-03-18T11:36:14.000
Closed Date
2020-03-12T14:01:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ve1AAB
Lat Location
(32.67733575276828000,-96.80877454394378000)
20-00381394
Service Request Number: 20-00381394 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381394
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:50:14.000
Update Date
2020-04-14T13:51:16.000
Closed Date
2020-04-14T13:50:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5AaAAL
Lat Location
(32.79530570328597000,-96.81804377473173000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface