Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00509371
Service Request Number: 20-00509371 • Address: 11605 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00509371
Address
11605 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-16T00:04:20.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-05-16T00:04:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCoSBAA1
Lat Location
(32.85155215016512000,-96.65679465274793000)
20-00246704
Service Request Number: 20-00246704 • Address: 3851 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00246704
Address
3851 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-10T12:02:07.000
Update Date
2020-03-18T11:27:58.000
Closed Date
2020-03-10T12:02:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ZS0AAN
Lat Location
(32.90126062343655600,-96.84997246278621000)
20-00381639
Service Request Number: 20-00381639 • Address: 2525 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00381639
Address
2525 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:18:22.000
Update Date
2020-04-14T14:19:35.000
Closed Date
2020-04-14T14:18:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5aiAAD
Lat Location
(32.82196656098400000,-96.83587694061389000)
20-00552288
Service Request Number: 20-00552288 • Address: 18159 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00552288
Address
18159 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-27T22:46:22.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-27T22:46:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEQTUAA5
Lat Location
(32.99728584522319600,-96.83891891549226000)
20-00740480
Service Request Number: 20-00740480 • Address: 6214 SILVERY MOON DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00740480
Address
6214 SILVERY MOON DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-17T11:54:53.000
Update Date
2020-09-09T14:01:42.000
Closed Date
2020-07-17T11:54:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbk2CAAR
Lat Location
(32.67177664861054600,-96.80417139464979000)
20-00615158
Service Request Number: 20-00615158 • Address: 1306 MAUREEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00615158
Address
1306 MAUREEN DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T08:26:55.000
Status
Closed
Created Date
2020-06-15T08:26:49.000
Update Date
2020-06-15T10:50:13.000
Closed Date
2020-06-15T08:26:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwwjaAAB
Lat Location
(32.68147317741781000,-96.84224164565484000)
20-00264224
Service Request Number: 20-00264224 • Address: 3542 VANCOUVER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00264224
Address
3542 VANCOUVER DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T14:14:44.000
Update Date
2020-03-18T11:25:26.000
Closed Date
2020-03-14T14:14:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58u3AAB
Lat Location
(32.89612937070871400,-96.86092765253491000)
20-00777216
Service Request Number: 20-00777216 • Address: EAGLE FORD DR & GLENWAY DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00777216
Address
EAGLE FORD DR & GLENWAY DR, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T21:54:15.000
Update Date
2020-07-28T22:11:00.000
Closed Date
2020-07-28T21:54:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOfTAAV
Lat Location
(32.65419316968832000,-96.96124745941248000)
20-00277852
Service Request Number: 20-00277852 • Address: 4243 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00277852
Address
4243 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:31:33.000
Update Date
2020-03-18T11:33:45.000
Closed Date
2020-03-18T11:31:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZQnAAN
Lat Location
(32.69204328834578000,-96.88058637534196000)
20-00115345
Service Request Number: 20-00115345 • Address: 2517 WYNNEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00115345
Address
2517 WYNNEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-11T00:59:00.000
Status
Closed
Created Date
2020-02-03T22:06:47.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-03T22:06:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4xkkAAB
Lat Location
(32.71828999767001000,-96.83747881328890000)
20-00366158
Service Request Number: 20-00366158 • Address: 1838 BAYFRONT DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00366158
Address
1838 BAYFRONT DR, DALLAS, TX, 75051
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T06:38:27.000
Update Date
2020-04-14T14:23:28.000
Closed Date
2020-04-10T06:38:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFecJAAT
Lat Location
(32.71876458496680600,-96.97451691927299000)
20-00643453
Service Request Number: 20-00643453 • Address: 1930 DUDLEY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00643453
Address
1930 DUDLEY ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:18:49.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-22T15:18:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy5z0AAB
Lat Location
(32.73402593218772000,-96.79737744439015000)
20-00249969
Service Request Number: 20-00249969 • Address: 6115 ROYAL CREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00249969
Address
6115 ROYAL CREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T08:51:13.000
Update Date
2020-03-18T11:35:10.000
Closed Date
2020-03-11T08:51:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4gpdAAB
Lat Location
(32.90020499870006000,-96.80140089860332000)
20-00276758
Service Request Number: 20-00276758 • Address: 10065 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276758
Address
10065 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:24:08.000
Update Date
2020-03-18T11:29:30.000
Closed Date
2020-03-18T09:24:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XV2AAN
Lat Location
(32.83092934248341500,-96.68316129525003000)
20-00488943
Service Request Number: 20-00488943 • Address: 1348 CHALMERS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00488943
Address
1348 CHALMERS ST, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T22:34:33.000
Update Date
2020-05-14T14:23:21.000
Closed Date
2020-05-11T22:34:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC45SAAT
Lat Location
(32.73113577168859000,-96.86141786391345000)
20-00277565
Service Request Number: 20-00277565 • Address: 5000 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277565
Address
5000 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:57:20.000
Update Date
2020-03-18T11:02:42.000
Closed Date
2020-03-18T10:57:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YvzAAF
Lat Location
(32.68752702733394000,-96.79009928690434000)
20-00199870
Service Request Number: 20-00199870 • Address: 2212 SPRINGHILL DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00199870
Address
2212 SPRINGHILL DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T16:28:06.000
Update Date
2020-03-18T10:46:16.000
Closed Date
2020-02-26T16:28:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm7r3AAB
Lat Location
(32.81386786082682000,-96.70276650585728000)
20-00380579
Service Request Number: 20-00380579 • Address: 615 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00380579
Address
615 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:16:01.000
Update Date
2020-04-14T14:07:33.000
Closed Date
2020-04-14T12:16:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3qoAAD
Lat Location
(32.77242881865762000,-96.83308536869109000)
20-00203231
Service Request Number: 20-00203231 • Address: 1315 STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00203231
Address
1315 STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-28T23:59:00.000
Status
Closed
Created Date
2020-02-27T13:20:46.000
Update Date
2020-03-18T11:15:07.000
Closed Date
2020-02-27T13:20:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmGMDAA3
Lat Location
(32.72767315871120000,-96.80525556214818000)
20-00016580
Service Request Number: 20-00016580 • Address: 6304 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00016580
Address
6304 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-22T00:59:00.000
Status
Closed
Created Date
2020-01-06T19:32:01.000
Update Date
2020-03-18T11:33:41.000
Closed Date
2020-01-06T19:32:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q04JaAAJ
Lat Location
(32.67147890945436500,-96.85686075948615000)
20-00331017
Service Request Number: 20-00331017 • Address: 10505 CASNETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00331017
Address
10505 CASNETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T10:49:47.000
Update Date
2020-04-14T13:41:20.000
Closed Date
2020-04-01T10:49:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEaUKAA1
Lat Location
(32.71531235243390000,-96.64346663617349000)
20-00610031
Service Request Number: 20-00610031 • Address: 5130 ASHBROOK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00610031
Address
5130 ASHBROOK RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T12:13:16.000
Update Date
2020-06-15T10:52:59.000
Closed Date
2020-06-12T12:13:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwkjkAAB
Lat Location
(32.78723023740066400,-96.70660705780712000)
20-00267206
Service Request Number: 20-00267206 • Address: 3159 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00267206
Address
3159 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:31:40.000
Update Date
2020-03-18T11:30:39.000
Closed Date
2020-03-16T10:31:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5EzKAAV
Lat Location
(32.89964732051201000,-96.87302603146807000)
20-00463734
Service Request Number: 20-00463734 • Address: 2716 CANARY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00463734
Address
2716 CANARY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T10:29:11.000
Update Date
2020-06-15T11:07:18.000
Closed Date
2020-05-05T10:29:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAqxVAAT
Lat Location
(32.71532569499556000,-96.78429339899682000)
20-00191068
Service Request Number: 20-00191068 • Address: PLEASANT DR & EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00191068
Address
PLEASANT DR & EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T18:56:35.000
Update Date
2020-03-18T11:29:38.000
Closed Date
2020-02-24T18:56:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RllJgAAJ
Lat Location
(32.72567873424482000,-96.67863149931803000)
20-00268189
Service Request Number: 20-00268189 • Address: 6215 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00268189
Address
6215 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:37:37.000
Update Date
2020-03-18T11:39:26.000
Closed Date
2020-03-16T12:37:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GhEAAV
Lat Location
(32.88534004864687400,-96.79958431001607000)
20-00488864
Service Request Number: 20-00488864 • Address: 5951 ROSEBUD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00488864
Address
5951 ROSEBUD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T20:41:33.000
Update Date
2020-05-14T14:20:45.000
Closed Date
2020-05-11T20:41:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC3qXAAT
Lat Location
(32.99700393459957600,-96.80206670591372000)
20-00421931
Service Request Number: 20-00421931 • Address: 2069 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00421931
Address
2069 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T23:59:13.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-04-23T23:59:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCooDAAT
Lat Location
(32.80440340489959000,-96.78405474539555000)
20-00371911
Service Request Number: 20-00371911 • Address: 2030 WOODY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00371911
Address
2030 WOODY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-11T20:00:16.000
Update Date
2020-04-14T13:59:59.000
Closed Date
2020-04-11T20:00:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFo8TAAT
Lat Location
(32.67007712136964400,-96.59888882980718000)
20-00380542
Service Request Number: 20-00380542 • Address: 3631 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00380542
Address
3631 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:11:33.000
Update Date
2020-04-14T13:34:30.000
Closed Date
2020-04-14T12:11:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG3mwAAD
Lat Location
(32.79277382538593600,-96.88033007788376000)
20-00502057
Service Request Number: 20-00502057 • Address: 7223 EMBASSY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00502057
Address
7223 EMBASSY ST, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:17:44.000
Update Date
2020-05-14T14:17:49.000
Closed Date
2020-05-14T14:17:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYZlAAP
Lat Location
(32.73561142283876000,-96.69820619731104000)
20-00381768
Service Request Number: 20-00381768 • Address: 2707 SATSUMA DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00381768
Address
2707 SATSUMA DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:32:12.000
Update Date
2020-04-14T14:35:41.000
Closed Date
2020-04-14T14:32:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5mZAAT
Lat Location
(32.90035929417152000,-96.88666429701391000)
20-00276675
Service Request Number: 20-00276675 • Address: 3250 ORADELL LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00276675
Address
3250 ORADELL LN, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:14:12.000
Update Date
2020-03-18T11:31:40.000
Closed Date
2020-03-18T09:14:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XLgAAN
Lat Location
(32.86032697348518000,-96.86468451796440000)
19-01372494
Service Request Number: 19-01372494 • Address: 2403 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01372494
Address
2403 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-08T00:59:00.000
Status
Closed
Created Date
2019-11-26T12:36:55.000
Update Date
2020-03-18T10:46:44.000
Closed Date
2019-11-26T12:36:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdReJAAV
Lat Location
(32.70853726103212000,-96.79115945059678000)
20-00501847
Service Request Number: 20-00501847 • Address: 2025 LEVEE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00501847
Address
2025 LEVEE ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:51:25.000
Update Date
2020-05-14T13:53:17.000
Closed Date
2020-05-14T13:51:25.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000VCY8BAAX
Lat Location
(32.79238397048537500,-96.83004474650596000)
20-00360923
Service Request Number: 20-00360923 • Address: 3600 LATIMER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00360923
Address
3600 LATIMER ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T17:02:48.000
Update Date
2020-04-14T13:50:03.000
Closed Date
2020-04-08T17:02:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFUrXAAX
Lat Location
(32.76201651991549000,-96.76648256497295000)
20-00501117
Service Request Number: 20-00501117 • Address: 10006 LAKE GARDENS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00501117
Address
10006 LAKE GARDENS DR, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:16:45.000
Update Date
2020-05-14T14:37:30.000
Closed Date
2020-05-14T12:16:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCWSOAA5
Lat Location
(32.84142412656101600,-96.69933738897132000)
20-00206226
Service Request Number: 20-00206226 • Address: 2218 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206226
Address
2218 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:32:06.000
Update Date
2020-03-18T11:39:44.000
Closed Date
2020-02-28T09:32:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNmRAAV
Lat Location
(32.75849205983209000,-96.76807787247432000)
20-00277307
Service Request Number: 20-00277307 • Address: 6635 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00277307
Address
6635 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:28:16.000
Update Date
2020-03-18T11:01:39.000
Closed Date
2020-03-18T10:28:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YUPAA3
Lat Location
(32.84485389942082600,-96.74560265899825000)
20-00157913
Service Request Number: 20-00157913 • Address: 4815 HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00157913
Address
4815 HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T15:14:38.000
Update Date
2020-03-18T11:33:17.000
Closed Date
2020-02-14T15:14:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkTmjAAF
Lat Location
(32.70108999278037500,-96.76617173382218000)
20-00381627
Service Request Number: 20-00381627 • Address: 1500 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381627
Address
1500 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:16:52.000
Update Date
2020-04-14T14:17:47.000
Closed Date
2020-04-14T14:16:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5ZpAAL
Lat Location
(32.79513776617423000,-96.81691559260716000)
20-00381524
Service Request Number: 20-00381524 • Address: 1505 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381524
Address
1505 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:04:01.000
Update Date
2020-04-14T14:05:12.000
Closed Date
2020-04-14T14:04:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5NeAAL
Lat Location
(32.79486412820264000,-96.81713511357793000)
20-00277445
Service Request Number: 20-00277445 • Address: 8383 N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00277445
Address
8383 N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:43:32.000
Update Date
2020-03-18T10:45:57.000
Closed Date
2020-03-18T10:43:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Yj5AAF
Lat Location
(32.82620018014548000,-96.87238215900616000)
20-00261971
Service Request Number: 20-00261971 • Address: 8733 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00261971
Address
8733 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:11:54.000
Update Date
2020-03-18T11:22:24.000
Closed Date
2020-03-13T14:11:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54rHAAR
Lat Location
(32.85743117556065600,-96.84592316267054000)
20-00085530
Service Request Number: 20-00085530 • Address: 3623 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00085530
Address
3623 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-01-27T09:26:38.000
Update Date
2020-07-12T01:06:55.000
Closed Date
2020-01-27T09:26:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3q0VAAR
Lat Location
(32.78614379594133000,-96.84345067006060000)
20-00050134
Service Request Number: 20-00050134 • Address: 2126 CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00050134
Address
2126 CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-16T01:14:14.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-16T01:14:14.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2WevAAF
Lat Location
(32.79285808609281400,-96.80486906987446000)
20-00263834
Service Request Number: 20-00263834 • Address: 3445 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00263834
Address
3445 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:24:30.000
Update Date
2020-03-18T11:28:47.000
Closed Date
2020-03-14T10:24:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58A6AAJ
Lat Location
(32.90236180513141000,-96.86229993792706000)
20-00381635
Service Request Number: 20-00381635 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381635
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:17:37.000
Update Date
2020-04-14T14:19:57.000
Closed Date
2020-04-14T14:17:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5aOAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00277704
Service Request Number: 20-00277704 • Address: 12211 RIM ROCK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00277704
Address
12211 RIM ROCK RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:14:08.000
Update Date
2020-03-18T11:38:39.000
Closed Date
2020-03-18T11:14:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZBEAA3
Lat Location
(32.69885068420598600,-96.59851092649497000)
20-00277442
Service Request Number: 20-00277442 • Address: 2100 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00277442
Address
2100 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:43:15.000
Update Date
2020-03-18T10:49:03.000
Closed Date
2020-03-18T10:43:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YaYAAV
Lat Location
(32.68618246255588000,-96.78954268195638000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface