311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00171723
Service Request Number: 20-00171723 • Address: 2806 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00171723
Address
2806 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T12:44:27.000
Update Date
2020-03-18T10:47:16.000
Closed Date
2020-02-19T12:44:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rl0ZfAAJ
Lat Location
(32.71304185499410000,-96.81815453687962000)
20-00240388
Service Request Number: 20-00240388 • Address: 5023 MILL RUN RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00240388
Address
5023 MILL RUN RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T10:24:13.000
Update Date
2020-03-18T10:48:06.000
Closed Date
2020-03-09T10:24:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4NC6AAN
Lat Location
(32.92294673047434000,-96.82121112246607000)
20-00381531
Service Request Number: 20-00381531 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381531
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:05:34.000
Update Date
2020-04-14T14:06:47.000
Closed Date
2020-04-14T14:05:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4tGAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00485134
Service Request Number: 20-00485134 • Address: 395 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00485134
Address
395 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T11:04:10.000
Update Date
2020-05-14T14:19:09.000
Closed Date
2020-05-11T11:04:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBvvxAAD
Lat Location
(32.72052740995376000,-96.82837105728350000)
20-00277793
Service Request Number: 20-00277793 • Address: BONNIE VIEW RD & E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277793
Address
BONNIE VIEW RD & E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:24:50.000
Update Date
2020-03-18T11:27:51.000
Closed Date
2020-03-18T11:24:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZKVAA3
Lat Location
(32.69458690254856500,-96.77220356782738000)
20-00574921
Service Request Number: 20-00574921 • Address: 2323 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00574921
Address
2323 KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-03T09:30:57.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-03T09:30:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvIs2AAF
Lat Location
(32.80528341296067000,-96.82029652959707000)
20-00776449
Service Request Number: 20-00776449 • Address: ALPHA RD & MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00776449
Address
ALPHA RD & MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:20:27.000
Update Date
2020-07-28T22:16:03.000
Closed Date
2020-07-28T16:20:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeM49AAF
Lat Location
(32.93289575590429000,-96.81336352650062000)
20-00277694
Service Request Number: 20-00277694 • Address: 5003 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277694
Address
5003 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:13:11.000
Update Date
2020-03-18T11:23:40.000
Closed Date
2020-03-18T11:13:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZAGAA3
Lat Location
(32.68714066456560400,-96.79034374225014000)
20-00729752
Service Request Number: 20-00729752 • Address: 6003 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00729752
Address
6003 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T23:07:09.000
Update Date
2020-07-28T22:01:37.000
Closed Date
2020-07-14T23:07:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WzD5cAAF
Lat Location
(32.97864796414760000,-96.80361642249898000)
20-00276597
Service Request Number: 20-00276597 • Address: 2171 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00276597
Address
2171 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:04:34.000
Update Date
2020-03-18T10:50:42.000
Closed Date
2020-03-18T09:04:34.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XCyAAN
Lat Location
(32.67975324480838000,-96.61776463506327000)
20-00381613
Service Request Number: 20-00381613 • Address: 1512 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381613
Address
1512 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:15:25.000
Update Date
2020-04-14T14:16:19.000
Closed Date
2020-04-14T14:15:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5XVAA1
Lat Location
(32.79300606989615000,-96.81799741808005000)
20-00179110
Service Request Number: 20-00179110 • Address: 1634 MARKET CENTER BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00179110
Address
1634 MARKET CENTER BLVD, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-20T19:31:28.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-20T19:31:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlIZhAAN
Lat Location
(32.79252763327504000,-96.82188280218163000)
20-00777107
Service Request Number: 20-00777107 • Address: 2740 CYPRESS AVE, DALLAS • City Council District: 7
Service Request Number
20-00777107
Address
2740 CYPRESS AVE, DALLAS
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T20:15:26.000
Update Date
2020-07-28T22:16:12.000
Closed Date
2020-07-28T20:15:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeODFAA3
Lat Location
(32.75883692863003000,-96.66133325584116000)
20-00269751
Service Request Number: 20-00269751 • Address: 1415 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00269751
Address
1415 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T15:34:37.000
Update Date
2020-03-18T11:15:20.000
Closed Date
2020-03-16T15:34:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JNtAAN
Lat Location
(32.80161691872819000,-96.77648552943750000)
20-00371100
Service Request Number: 20-00371100 • Address: 6584 CHICORY CT, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00371100
Address
6584 CHICORY CT, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T12:06:05.000
Update Date
2020-04-14T14:10:25.000
Closed Date
2020-04-11T12:06:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmwrAAD
Lat Location
(32.85282778254671000,-96.74784629055627000)
20-00276305
Service Request Number: 20-00276305 • Address: 2901 CITYPLACE WEST BLVD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00276305
Address
2901 CITYPLACE WEST BLVD, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:12:09.000
Update Date
2020-03-18T10:54:34.000
Closed Date
2020-03-18T08:12:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WcNAAV
Lat Location
(32.80633231258999400,-96.79522374763164000)
20-00267865
Service Request Number: 20-00267865 • Address: 2919 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00267865
Address
2919 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T11:52:55.000
Update Date
2020-03-18T10:57:59.000
Closed Date
2020-03-16T11:52:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5GE5AAN
Lat Location
(32.71103038302276000,-96.81830377381412000)
20-00345989
Service Request Number: 20-00345989 • Address: 8200 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00345989
Address
8200 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-05T22:46:11.000
Update Date
2020-04-14T14:03:57.000
Closed Date
2020-04-05T22:46:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF3atAAD
Lat Location
(32.90910925355469000,-96.76310362566370000)
20-00267156
Service Request Number: 20-00267156 • Address: 4606 NEW WATER LN, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00267156
Address
4606 NEW WATER LN, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:26:29.000
Update Date
2020-03-18T11:17:06.000
Closed Date
2020-03-16T10:26:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5F0HAAV
Lat Location
(32.81006523827810600,-96.82735001250958000)
20-00214514
Service Request Number: 20-00214514 • Address: 4603 EAST SIDE AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00214514
Address
4603 EAST SIDE AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T11:31:02.000
Update Date
2020-03-18T11:39:39.000
Closed Date
2020-03-02T11:31:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SncRHAAZ
Lat Location
(32.79179687399975000,-96.76537086314454000)
20-00277452
Service Request Number: 20-00277452 • Address: 2951 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00277452
Address
2951 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:44:03.000
Update Date
2020-03-18T10:47:43.000
Closed Date
2020-03-18T10:44:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YjeAAF
Lat Location
(32.71309775913377000,-96.87436766796812000)
20-00422052
Service Request Number: 20-00422052 • Address: BOEDEKER ST & PAGEWOOD DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00422052
Address
BOEDEKER ST & PAGEWOOD DR, DALLAS, TX, 75230
City Council District
11
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-24T07:54:03.000
Update Date
2020-05-14T14:05:50.000
Closed Date
2020-04-24T07:54:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCpX3AAL
Lat Location
(32.89274544833515000,-96.77863019511503000)
20-00268072
Service Request Number: 20-00268072 • Address: 4420 RIDGE RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00268072
Address
4420 RIDGE RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:22:28.000
Update Date
2020-03-18T11:27:13.000
Closed Date
2020-03-16T12:22:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GaLAAV
Lat Location
(32.88343677792359000,-96.83430362455817000)
20-00277627
Service Request Number: 20-00277627 • Address: 320 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277627
Address
320 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:06:21.000
Update Date
2020-03-18T11:08:02.000
Closed Date
2020-03-18T11:06:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Z1oAAF
Lat Location
(32.77853152064868000,-96.82859198658856000)
20-00381465
Service Request Number: 20-00381465 • Address: 3845 TELEPHONE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381465
Address
3845 TELEPHONE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:57:44.000
Update Date
2020-04-14T13:59:17.000
Closed Date
2020-04-14T13:57:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG52wAAD
Lat Location
(32.63366802582534000,-96.75897676686373000)
20-00092964
Service Request Number: 20-00092964 • Address: BELLBROOK DR & EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00092964
Address
BELLBROOK DR & EZEKIAL AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-01-28T15:32:04.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-28T15:32:04.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R47WEAAZ
Lat Location
(32.71591046644874000,-96.71123002331657000)
19-01378508
Service Request Number: 19-01378508 • Address: 4740 BRONZE WAY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01378508
Address
4740 BRONZE WAY, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-11-27T15:57:00.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-27T15:57:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ode1ZAAR
Lat Location
(32.68705319613495400,-96.90032923967527000)
20-00501776
Service Request Number: 20-00501776 • Address: 6661 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00501776
Address
6661 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:41:49.000
Update Date
2020-05-14T13:41:54.000
Closed Date
2020-05-14T13:41:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXxrAAH
Lat Location
(32.81894002707112000,-96.74780572244124000)
20-00250961
Service Request Number: 20-00250961 • Address: 2407 W AMHERST AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00250961
Address
2407 W AMHERST AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T10:42:00.000
Update Date
2020-05-14T13:46:25.000
Closed Date
2020-03-11T10:42:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4ieDAAR
Lat Location
(32.83910762745731000,-96.85995360188043000)
20-00381746
Service Request Number: 20-00381746 • Address: 10508 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00381746
Address
10508 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:36.000
Update Date
2020-04-14T14:36:11.000
Closed Date
2020-04-14T14:30:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5kTAAT
Lat Location
(32.86677541458269000,-96.88178898450010000)
20-00499071
Service Request Number: 20-00499071 • Address: CEDARDALE DR & RIVERSIDE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00499071
Address
CEDARDALE DR & RIVERSIDE RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:03:44.000
Update Date
2020-05-14T14:02:51.000
Closed Date
2020-05-14T08:03:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCSBmAAP
Lat Location
(32.66187876696359600,-96.74611208659921000)
20-00018089
Service Request Number: 20-00018089 • Address: 4810 BISMARK DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00018089
Address
4810 BISMARK DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-07T12:03:10.000
Update Date
2020-03-18T11:13:54.000
Closed Date
2020-01-07T12:03:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q08uxAAB
Lat Location
(32.70094190552553000,-96.76691902988713000)
20-00277580
Service Request Number: 20-00277580 • Address: 7438 ECCLES DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00277580
Address
7438 ECCLES DR, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:59:21.000
Update Date
2020-03-18T11:31:22.000
Closed Date
2020-03-18T10:59:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YxvAAF
Lat Location
(32.75729081468228000,-96.69367690796716000)
20-00277388
Service Request Number: 20-00277388 • Address: 39779 L B J FWY WB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00277388
Address
39779 L B J FWY WB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:37:41.000
Update Date
2020-03-18T10:43:21.000
Closed Date
2020-03-18T10:37:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YZQAA3
Lat Location
(32.65087859825836000,-96.86977794090207000)
20-00277642
Service Request Number: 20-00277642 • Address: 2507 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277642
Address
2507 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:08:10.000
Update Date
2020-03-18T11:32:34.000
Closed Date
2020-03-18T11:08:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Z5GAAV
Lat Location
(32.71793906241451600,-96.80461053036547000)
20-00264560
Service Request Number: 20-00264560 • Address: 7415 KENSHIRE LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00264560
Address
7415 KENSHIRE LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T17:35:45.000
Update Date
2020-03-18T11:32:35.000
Closed Date
2020-03-14T17:35:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59N5AAJ
Lat Location
(32.90791428196297400,-96.77734094612661000)
20-00277639
Service Request Number: 20-00277639 • Address: 8104 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00277639
Address
8104 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:07:53.000
Update Date
2020-03-18T11:17:55.000
Closed Date
2020-03-18T11:07:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Z51AAF
Lat Location
(32.73414169124915000,-96.68265264495636000)
20-00904640
Service Request Number: 20-00904640 • Address: 837 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904640
Address
837 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-09-07T05:34:18.000
Update Date
2020-09-09T14:07:24.000
Closed Date
2020-09-07T05:34:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnWsyAAF
Lat Location
(32.74026114261083400,-96.83667508896754000)
20-00205558
Service Request Number: 20-00205558 • Address: 2320 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00205558
Address
2320 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T19:02:27.000
Update Date
2020-03-18T11:23:30.000
Closed Date
2020-02-27T19:02:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmLCNAA3
Lat Location
(32.75936568819281000,-96.76704249512014000)
20-00218895
Service Request Number: 20-00218895 • Address: 546 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218895
Address
546 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T11:02:05.000
Update Date
2020-03-18T10:42:14.000
Closed Date
2020-03-03T11:02:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnnSGAAZ
Lat Location
(32.72089400466872000,-96.71769901033693000)
20-00381473
Service Request Number: 20-00381473 • Address: 1550 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381473
Address
1550 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:58:30.000
Update Date
2020-04-14T14:06:43.000
Closed Date
2020-04-14T13:58:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5IPAA1
Lat Location
(32.79348761745839000,-96.81703341754121000)
20-00381745
Service Request Number: 20-00381745 • Address: 5542 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00381745
Address
5542 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:29.000
Update Date
2020-04-14T14:32:33.000
Closed Date
2020-04-14T14:30:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5kJAAT
Lat Location
(32.81979657531237000,-96.83452178341379000)
20-00576729
Service Request Number: 20-00576729 • Address: 9712 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00576729
Address
9712 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T13:42:02.000
Update Date
2020-06-15T10:30:43.000
Closed Date
2020-06-03T13:42:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvNaHAAV
Lat Location
(32.89151505006925000,-96.72036824873994000)
20-00381338
Service Request Number: 20-00381338 • Address: 7729 IDLEWOOD LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00381338
Address
7729 IDLEWOOD LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T10:43:28.000
Update Date
2020-04-14T13:42:44.000
Closed Date
2020-04-01T10:43:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG55LAAT
Lat Location
(32.90408872282969000,-96.77532237733091000)
20-00276169
Service Request Number: 20-00276169 • Address: MANANA DR & N STEMMONS FWY SB, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00276169
Address
MANANA DR & N STEMMONS FWY SB, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:12:25.000
Update Date
2020-03-18T11:15:08.000
Closed Date
2020-03-18T06:12:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W3rAAF
Lat Location
(32.87390310300223500,-96.89827035875788000)
20-00473757
Service Request Number: 20-00473757 • Address: 4016 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00473757
Address
4016 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-07T11:37:15.000
Update Date
2020-05-14T14:03:41.000
Closed Date
2020-05-07T11:37:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBBQTAA5
Lat Location
(32.81275955766446000,-96.79437500829027000)
20-00222860
Service Request Number: 20-00222860 • Address: 1039 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00222860
Address
1039 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T10:01:33.000
Update Date
2020-03-18T10:55:06.000
Closed Date
2020-03-04T10:01:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnycqAAB
Lat Location
(32.72970168018904500,-96.67869223543381000)
20-00512310
Service Request Number: 20-00512310 • Address: 2927 CARRIZO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00512310
Address
2927 CARRIZO LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-18T08:37:04.000
Update Date
2020-06-15T10:58:28.000
Closed Date
2020-05-18T08:37:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCuw3AAD
Lat Location
(32.88789289538645000,-96.88071421459166000)
20-00715500
Service Request Number: 20-00715500 • Address: S BUCKNER BLVD & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00715500
Address
S BUCKNER BLVD & MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-11T23:59:00.000
Status
Closed
Created Date
2020-07-10T18:43:49.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-07-10T18:43:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyGtrAAF
Lat Location
(32.76957204144155600,-96.68279718385278000)
20-00381705
Service Request Number: 20-00381705 • Address: 6030 LUTHER LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00381705
Address
6030 LUTHER LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:26:23.000
Update Date
2020-04-14T14:28:02.000
Closed Date
2020-04-14T14:26:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5gMAAT
Lat Location
(32.86357354237965500,-96.80757452889003000)