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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381048
Service Request Number: 20-00381048 • Address: ELSIE FAYE HEGGINS ST & SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00381048
Address
ELSIE FAYE HEGGINS ST & SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:09:51.000
Update Date
2020-04-14T13:32:31.000
Closed Date
2020-04-14T13:09:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4amAAD
Lat Location
(32.77802601902613000,-96.73775296651216000)
19-01483637
Service Request Number: 19-01483637 • Address: 9221 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01483637
Address
9221 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-31T09:29:25.000
Update Date
2020-03-18T12:21:29.000
Closed Date
2019-12-31T09:29:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzOcQAAV
Lat Location
(32.81077147692429000,-96.69045491835594000)
20-00616463
Service Request Number: 20-00616463 • Address: 4417 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00616463
Address
4417 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:11:42.000
Update Date
2020-06-15T11:47:33.000
Closed Date
2020-06-15T11:11:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzgpAAB
Lat Location
(32.69520791742170500,-96.79380744718482000)
20-00408586
Service Request Number: 20-00408586 • Address: 1100 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00408586
Address
1100 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-21T11:34:23.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-04-21T11:34:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUU29AAH
Lat Location
(32.74786853229970000,-96.80831861550479000)
20-00277010
Service Request Number: 20-00277010 • Address: HARRY HINES BLVD & WILLOWBROOK RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00277010
Address
HARRY HINES BLVD & WILLOWBROOK RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:51:23.000
Update Date
2020-03-18T12:09:02.000
Closed Date
2020-03-18T09:51:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Xw8AAF
Lat Location
(32.86155973497860000,-96.88080939031471000)
20-00277216
Service Request Number: 20-00277216 • Address: 4800 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00277216
Address
4800 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:16:24.000
Update Date
2020-03-18T12:10:41.000
Closed Date
2020-03-18T10:16:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YKUAA3
Lat Location
(32.85113728112017000,-96.82787423923418000)
20-00276047
Service Request Number: 20-00276047 • Address: 2827 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00276047
Address
2827 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:15:29.000
Update Date
2020-03-18T12:24:35.000
Closed Date
2020-03-17T23:15:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VDlAAN
Lat Location
(32.64769116206333000,-96.86602382126163000)
20-00274258
Service Request Number: 20-00274258 • Address: 4100 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00274258
Address
4100 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:34:05.000
Update Date
2020-03-18T12:12:49.000
Closed Date
2020-03-17T14:34:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5S6hAAF
Lat Location
(32.86375155778319000,-96.84242785578822000)
20-00381573
Service Request Number: 20-00381573 • Address: 13105 MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00381573
Address
13105 MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:11:13.000
Update Date
2020-04-14T14:17:26.000
Closed Date
2020-04-14T14:11:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5TIAA1
Lat Location
(32.92718266178502000,-96.81138346694866000)
20-00913387
Service Request Number: 20-00913387 • Address: 11965 LOCHWOOD BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00913387
Address
11965 LOCHWOOD BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-09T14:21:00.000
Update Date
2020-09-09T14:21:14.000
Closed Date
2020-09-09T14:21:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo5RVAAZ
Lat Location
(32.85869777319918000,-96.69285603891035000)
20-00270774
Service Request Number: 20-00270774 • Address: 351 ANCESTRY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00270774
Address
351 ANCESTRY LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:55:59.000
Update Date
2020-03-18T12:16:08.000
Closed Date
2020-03-16T18:55:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5L4FAAV
Lat Location
(32.70711771727939000,-96.65184366710189000)
20-00272930
Service Request Number: 20-00272930 • Address: 4135 OPAL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00272930
Address
4135 OPAL AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:44:26.000
Update Date
2020-03-18T12:06:40.000
Closed Date
2020-03-17T11:44:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PmCAAV
Lat Location
(32.69989132464094000,-96.79467513676750000)
20-00221285
Service Request Number: 20-00221285 • Address: 734 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00221285
Address
734 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T16:49:03.000
Update Date
2020-03-18T12:38:14.000
Closed Date
2020-03-03T16:49:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Snt0wAAB
Lat Location
(32.72539579457392000,-96.71765609496487000)
20-00278384
Service Request Number: 20-00278384 • Address: 618 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278384
Address
618 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:36:25.000
Update Date
2020-03-18T12:38:10.000
Closed Date
2020-03-18T12:36:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aIVAAZ
Lat Location
(32.73944709957383000,-96.87406757888489000)
20-00276455
Service Request Number: 20-00276455 • Address: 7700 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00276455
Address
7700 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:44:00.000
Update Date
2020-03-18T11:58:45.000
Closed Date
2020-03-18T08:44:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WwMAAV
Lat Location
(32.77062596645802000,-96.68943640396496000)
20-00563347
Service Request Number: 20-00563347 • Address: 4645 DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00563347
Address
4645 DOLPHIN RD, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-30T17:10:38.000
Update Date
2020-06-15T12:24:28.000
Closed Date
2020-05-30T17:10:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VunxTAAR
Lat Location
(32.77954756569244000,-96.73775629684249000)
20-00270672
Service Request Number: 20-00270672 • Address: 2918 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00270672
Address
2918 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:52:30.000
Update Date
2020-03-18T12:15:32.000
Closed Date
2020-03-16T17:52:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KoCAAV
Lat Location
(32.71159048279180600,-96.80938807682662000)
20-00349485
Service Request Number: 20-00349485 • Address: 2206 ELDEROAKS LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00349485
Address
2206 ELDEROAKS LN, DALLAS, TX, 75232
City Council District
3
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T14:49:17.000
Update Date
2020-04-14T14:08:25.000
Closed Date
2020-04-06T14:49:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFAVFAA5
Lat Location
(32.66357448731991000,-96.85368604030816000)
20-00266100
Service Request Number: 20-00266100 • Address: 4825 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00266100
Address
4825 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:09:55.000
Update Date
2020-03-18T11:57:16.000
Closed Date
2020-03-16T08:09:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5D4MAAV
Lat Location
(32.80040860156197600,-96.77186575254251000)
20-00277838
Service Request Number: 20-00277838 • Address: 1314 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00277838
Address
1314 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:30:22.000
Update Date
2020-03-18T11:58:19.000
Closed Date
2020-03-18T11:30:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZP2AAN
Lat Location
(32.73485937508581000,-96.68276328153380000)
20-00381655
Service Request Number: 20-00381655 • Address: 1400 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381655
Address
1400 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:20:09.000
Update Date
2020-04-14T14:24:01.000
Closed Date
2020-04-14T14:20:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5B2AAL
Lat Location
(32.79464990259576500,-96.81591549126640000)
20-00275345
Service Request Number: 20-00275345 • Address: 3465 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275345
Address
3465 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:40:38.000
Update Date
2020-03-18T12:12:57.000
Closed Date
2020-03-17T16:40:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Tq7AAF
Lat Location
(32.66572272152968000,-96.76617040317853000)
20-00278362
Service Request Number: 20-00278362 • Address: 423 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278362
Address
423 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:33:38.000
Update Date
2020-03-18T12:34:56.000
Closed Date
2020-03-18T12:33:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aGtAAJ
Lat Location
(32.77865008865552000,-96.83124200839987000)
20-00277087
Service Request Number: 20-00277087 • Address: 9821 LARGA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00277087
Address
9821 LARGA DR, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:00:59.000
Update Date
2020-03-18T11:55:00.000
Closed Date
2020-03-18T10:00:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Y4vAAF
Lat Location
(32.87461422681753500,-96.86071798629400000)
20-00054100
Service Request Number: 20-00054100 • Address: 8586 SWEETWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00054100
Address
8586 SWEETWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2020-01-16T18:01:33.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-16T18:01:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2fwtAAB
Lat Location
(32.80669814892380000,-96.69572010869929000)
19-01478051
Service Request Number: 19-01478051 • Address: 2100 MCKIM DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01478051
Address
2100 MCKIM DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-28T23:55:23.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-12-28T23:55:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000PzC0eAAF
Lat Location
(32.74880420595853000,-96.66969127309537000)
20-00276500
Service Request Number: 20-00276500 • Address: MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00276500
Address
MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:49:58.000
Update Date
2020-03-18T12:00:18.000
Closed Date
2020-03-18T08:49:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5X0sAAF
Lat Location
(32.83664719599844500,-96.77385941647707000)
20-00549456
Service Request Number: 20-00549456 • Address: 2828 ANODE LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00549456
Address
2828 ANODE LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T12:13:17.000
Update Date
2020-06-15T11:44:47.000
Closed Date
2020-05-27T12:13:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEJBWAA5
Lat Location
(32.87668638243327000,-96.88189601956499000)
20-00501784
Service Request Number: 20-00501784 • Address: 4114 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501784
Address
4114 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:43:21.000
Update Date
2020-05-14T15:18:18.000
Closed Date
2020-05-14T13:43:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXz4AAH
Lat Location
(32.77414336544427000,-96.75062799087390000)
20-00370756
Service Request Number: 20-00370756 • Address: 6626 BRIAR COVE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00370756
Address
6626 BRIAR COVE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-11T09:04:11.000
Update Date
2020-04-14T14:34:14.000
Closed Date
2020-04-11T09:04:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmOKAA1
Lat Location
(32.94530420222082000,-96.78950405629016000)
20-00581031
Service Request Number: 20-00581031 • Address: 389 S DENVER ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00581031
Address
389 S DENVER ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-04T13:22:41.000
Update Date
2020-06-15T12:39:40.000
Closed Date
2020-06-04T13:22:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvYoVAAV
Lat Location
(32.74477937134728000,-96.81654109532374000)
20-00275299
Service Request Number: 20-00275299 • Address: 913 THELMA ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00275299
Address
913 THELMA ST, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:36:18.000
Update Date
2020-03-18T12:36:52.000
Closed Date
2020-03-17T16:36:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TmFAAV
Lat Location
(32.69825327610227000,-96.64644255928467000)
20-00777243
Service Request Number: 20-00777243 • Address: 3033 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00777243
Address
3033 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-24T18:16:42.000
Update Date
2020-07-28T22:48:40.000
Closed Date
2020-07-24T18:16:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeOnNAAV
Lat Location
(32.76889367583393000,-96.76241647373509000)
20-00369625
Service Request Number: 20-00369625 • Address: 814 TURNER AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00369625
Address
814 TURNER AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T16:10:15.000
Update Date
2020-04-14T14:21:31.000
Closed Date
2020-04-10T16:10:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkGbAAL
Lat Location
(32.75252756823097000,-96.83888364511837000)
20-00379636
Service Request Number: 20-00379636 • Address: 3618 W JEFFALINE LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00379636
Address
3618 W JEFFALINE LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:30:22.000
Update Date
2020-04-14T14:32:55.000
Closed Date
2020-04-14T10:30:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG2GgAAL
Lat Location
(32.69875029034540000,-96.86938200737312000)
20-00277887
Service Request Number: 20-00277887 • Address: 2830 FADEWAY ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00277887
Address
2830 FADEWAY ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:34:14.000
Update Date
2020-03-18T12:24:01.000
Closed Date
2020-03-18T11:34:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZU6AAN
Lat Location
(32.75646212125451000,-96.86630243420163000)
20-00165518
Service Request Number: 20-00165518 • Address: 9211 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00165518
Address
9211 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T10:44:23.000
Update Date
2020-03-18T12:28:55.000
Closed Date
2020-02-18T10:44:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rkl0uAAB
Lat Location
(32.81068898160994000,-96.69060978651200000)
20-00274029
Service Request Number: 20-00274029 • Address: 1418 CARSON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274029
Address
1418 CARSON ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:07:32.000
Update Date
2020-03-18T12:03:38.000
Closed Date
2020-03-17T14:07:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RiuAAF
Lat Location
(32.73103751185074000,-96.80661202459160000)
20-00424820
Service Request Number: 20-00424820 • Address: 14914 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00424820
Address
14914 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-24T13:52:08.000
Update Date
2020-05-14T15:12:31.000
Closed Date
2020-04-24T13:52:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCu3IAAT
Lat Location
(32.95360989970266000,-96.77169045130663000)
20-00110051
Service Request Number: 20-00110051 • Address: 217 GREENHAVEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00110051
Address
217 GREENHAVEN DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-01T18:22:39.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-02-01T18:22:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4kR6AAJ
Lat Location
(32.71458588773378000,-96.69153091920067000)
20-00496773
Service Request Number: 20-00496773 • Address: HAYMARKET RD & RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00496773
Address
HAYMARKET RD & RYLIE CREST DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T13:50:00.000
Update Date
2020-05-14T15:03:31.000
Closed Date
2020-05-13T13:50:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMfCAAX
Lat Location
(32.69955079104790500,-96.63733813572567000)
20-00275612
Service Request Number: 20-00275612 • Address: 7979 GREENHOLLOW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00275612
Address
7979 GREENHOLLOW LN, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:35:30.000
Update Date
2020-03-18T12:28:59.000
Closed Date
2020-03-17T17:35:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UEQAA3
Lat Location
(32.93815483645739000,-96.76956111609280000)
20-00061322
Service Request Number: 20-00061322 • Address: 3615 HOPETOWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00061322
Address
3615 HOPETOWN DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-20T09:21:36.000
Update Date
2020-03-18T11:40:34.000
Closed Date
2020-01-20T09:21:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2vnXAAR
Lat Location
(32.88227949139573500,-96.85963251929266000)
20-00346471
Service Request Number: 20-00346471 • Address: LIVE OAK ST & N GOOD LATIMER EXPY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00346471
Address
LIVE OAK ST & N GOOD LATIMER EXPY, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T09:04:30.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-06T09:04:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF5DrAAL
Lat Location
(32.78767371689816000,-96.79050322209471000)
20-00277999
Service Request Number: 20-00277999 • Address: 2207 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277999
Address
2207 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:48:24.000
Update Date
2020-03-18T11:52:36.000
Closed Date
2020-03-18T11:48:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZgCAAV
Lat Location
(32.68720633181917000,-96.78748583614305000)
20-00278036
Service Request Number: 20-00278036 • Address: N BISHOP AVE & W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278036
Address
N BISHOP AVE & W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:52:05.000
Update Date
2020-03-18T12:19:14.000
Closed Date
2020-03-18T11:52:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZXqAAN
Lat Location
(32.74945076119832500,-96.82833118488259000)
20-00271238
Service Request Number: 20-00271238 • Address: 509 EDGEMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271238
Address
509 EDGEMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:12:34.000
Update Date
2020-03-18T12:04:16.000
Closed Date
2020-03-17T08:12:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MtJAAV
Lat Location
(32.72956103789130000,-96.81642277714671000)
20-00616832
Service Request Number: 20-00616832 • Address: 1402 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00616832
Address
1402 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:59:12.000
Update Date
2020-06-15T11:59:17.000
Closed Date
2020-06-15T11:59:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0X3AAJ
Lat Location
(32.73126330183945500,-96.81427680040181000)
20-00417071
Service Request Number: 20-00417071 • Address: 2115 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00417071
Address
2115 S HAMPTON RD, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-23T05:30:18.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-23T05:30:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCg50AAD
Lat Location
(32.72437937729227000,-96.85715216184859000)
20-00908631
Service Request Number: 20-00908631 • Address: 6814 UMPHRESS RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00908631
Address
6814 UMPHRESS RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-08T14:22:00.000
Update Date
2020-09-09T14:08:38.000
Closed Date
2020-09-08T14:22:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnnZsAAJ
Lat Location
(32.74103579610726000,-96.70374447512594000)
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