311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00495131
Service Request Number: 20-00495131 • Address: 839 S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00495131
Address
839 S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:45:51.000
Update Date
2020-05-14T15:32:12.000
Closed Date
2020-05-13T10:45:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCJMwAAP
Lat Location
(32.73746021469660000,-96.83087132445358000)
20-00270913
Service Request Number: 20-00270913 • Address: 1406 PLUM ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00270913
Address
1406 PLUM ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:46:43.000
Update Date
2020-03-18T11:59:28.000
Closed Date
2020-03-16T20:46:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LOAAA3
Lat Location
(32.74889785537678000,-96.80393830108979000)
20-00913344
Service Request Number: 20-00913344 • Address: 6816 UMPHRESS RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00913344
Address
6816 UMPHRESS RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T14:16:09.000
Update Date
2020-09-09T14:22:12.000
Closed Date
2020-09-09T14:16:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo5KAAAZ
Lat Location
(32.74107571370025500,-96.70365680666207000)
20-00281554
Service Request Number: 20-00281554 • Address: 2421 HOOPER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00281554
Address
2421 HOOPER ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:59:57.000
Update Date
2020-07-12T01:08:16.000
Closed Date
2020-03-19T09:59:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5h6HAAR
Lat Location
(32.74794751882609500,-96.75431830502230000)
20-00276092
Service Request Number: 20-00276092 • Address: 10828 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276092
Address
10828 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:36:34.000
Update Date
2020-03-18T12:10:42.000
Closed Date
2020-03-17T23:36:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VHsAAN
Lat Location
(32.84297489599149600,-96.66389456732703000)
20-00772235
Service Request Number: 20-00772235 • Address: 945 KIRNWOOD DR, DALLAS • City Council District: 8
Service Request Number
20-00772235
Address
945 KIRNWOOD DR, DALLAS
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-07-27T16:29:49.000
Update Date
2020-07-28T23:00:15.000
Closed Date
2020-07-27T16:29:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe4GZAAZ
Lat Location
(32.65407412810603000,-96.83891057708287000)
20-00612078
Service Request Number: 20-00612078 • Address: 1111 CREEKSIDE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00612078
Address
1111 CREEKSIDE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T17:00:18.000
Update Date
2020-06-15T12:16:33.000
Closed Date
2020-06-12T17:00:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwp82AAB
Lat Location
(32.73166422975949000,-96.69540018615683000)
19-01274223
Service Request Number: 19-01274223 • Address: 8235 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01274223
Address
8235 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-24T23:59:00.000
Status
Closed
Created Date
2019-10-30T12:20:36.000
Update Date
2020-06-15T12:00:42.000
Closed Date
2019-10-30T12:20:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000NuqgyAAB
Lat Location
(32.98657318626486000,-96.76026846435883000)
20-00364888
Service Request Number: 20-00364888 • Address: 2301 N ST AUGUSTINE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00364888
Address
2301 N ST AUGUSTINE DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:28:03.000
Update Date
2020-04-14T13:40:54.000
Closed Date
2020-04-09T15:28:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcGQAA1
Lat Location
(32.75155124574650500,-96.65695634709755000)
20-00381683
Service Request Number: 20-00381683 • Address: 1512 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381683
Address
1512 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:23:52.000
Update Date
2020-04-14T14:24:28.000
Closed Date
2020-04-14T14:23:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5efAAD
Lat Location
(32.79300606989615000,-96.81799741808005000)
20-00483237
Service Request Number: 20-00483237 • Address: DUTTON DR & KEATS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00483237
Address
DUTTON DR & KEATS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-10T17:26:31.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-10T17:26:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBrD8AAL
Lat Location
(32.72541547158853000,-96.88201930540897000)
20-00268364
Service Request Number: 20-00268364 • Address: 1502 GLEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00268364
Address
1502 GLEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:58:48.000
Update Date
2020-03-18T11:41:33.000
Closed Date
2020-03-16T12:58:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5H3NAAV
Lat Location
(32.72860539398604000,-96.80184282675724000)
20-00277440
Service Request Number: 20-00277440 • Address: 9050 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00277440
Address
9050 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:43:06.000
Update Date
2020-03-18T11:54:38.000
Closed Date
2020-03-18T10:43:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YigAAF
Lat Location
(32.91394399692437400,-96.74888041366037000)
20-00276005
Service Request Number: 20-00276005 • Address: 11917 E NORTHWEST HWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00276005
Address
11917 E NORTHWEST HWY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:37:13.000
Update Date
2020-03-18T12:24:28.000
Closed Date
2020-03-17T22:37:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5V62AAF
Lat Location
(32.86424647242161000,-96.67658595124894000)
20-00502055
Service Request Number: 20-00502055 • Address: 9521 DALE GLADE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00502055
Address
9521 DALE GLADE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T14:17:34.000
Update Date
2020-05-14T14:40:48.000
Closed Date
2020-05-14T14:17:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCYZRAA5
Lat Location
(32.74252963219466000,-96.65865180352745000)
20-00035016
Service Request Number: 20-00035016 • Address: 9941 CRYSTAL VALLEY WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00035016
Address
9941 CRYSTAL VALLEY WAY, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-11T19:51:32.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-01-11T19:51:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0lN2AAJ
Lat Location
(32.76558880721600500,-96.65068395692789000)
20-00263563
Service Request Number: 20-00263563 • Address: 2548 REAGAN ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00263563
Address
2548 REAGAN ST, DALLAS, TX, 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T01:19:19.000
Update Date
2020-03-18T12:29:21.000
Closed Date
2020-03-14T01:19:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57axAAB
Lat Location
(32.80614382923505000,-96.81540538193364000)
20-00228518
Service Request Number: 20-00228518 • Address: 2005 SOUTHSIDE TERRACE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00228518
Address
2005 SOUTHSIDE TERRACE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T12:35:32.000
Update Date
2020-03-18T12:00:03.000
Closed Date
2020-03-05T12:35:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoDAzAAN
Lat Location
(32.66077925666759500,-96.85246257810917000)
20-00206290
Service Request Number: 20-00206290 • Address: 2218 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206290
Address
2218 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:41:05.000
Update Date
2020-03-18T11:50:12.000
Closed Date
2020-02-28T09:41:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNv9AAF
Lat Location
(32.75849205983209000,-96.76807787247432000)
20-00591486
Service Request Number: 20-00591486 • Address: 3018 COWBOY DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00591486
Address
3018 COWBOY DR, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-08T10:59:05.000
Update Date
2020-06-15T12:35:37.000
Closed Date
2020-06-08T10:59:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vvy8GAAR
Lat Location
(32.65767798204596000,-96.86476540841844000)
20-00134214
Service Request Number: 20-00134214 • Address: 2724 RAPHAEL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00134214
Address
2724 RAPHAEL LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-08T16:29:55.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-02-08T16:29:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5hMfAAJ
Lat Location
(33.00510370511482000,-96.86230474686602000)
20-00381179
Service Request Number: 20-00381179 • Address: 14902 PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00381179
Address
14902 PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:24:39.000
Update Date
2020-04-14T13:32:56.000
Closed Date
2020-04-14T13:24:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4ojAAD
Lat Location
(32.95143974016481000,-96.80342896934411000)
20-00277186
Service Request Number: 20-00277186 • Address: MEDALIST DR & S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00277186
Address
MEDALIST DR & S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:13:14.000
Update Date
2020-03-18T12:06:11.000
Closed Date
2020-03-18T10:13:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YGrAAN
Lat Location
(32.66771830017438600,-96.84007535163020000)
20-00381675
Service Request Number: 20-00381675 • Address: 4523 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00381675
Address
4523 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:23:05.000
Update Date
2020-04-14T14:24:40.000
Closed Date
2020-04-14T14:23:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5bSAAT
Lat Location
(32.78814357541962500,-96.89452156234483000)
20-00276014
Service Request Number: 20-00276014 • Address: 8539 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00276014
Address
8539 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T22:49:06.000
Update Date
2020-03-18T12:31:12.000
Closed Date
2020-03-17T22:49:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5VA8AAN
Lat Location
(32.82069168276447000,-96.71442868636244000)
20-00502292
Service Request Number: 20-00502292 • Address: 9283 CRIMNSON CT, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00502292
Address
9283 CRIMNSON CT, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:43:35.000
Update Date
2020-05-14T14:59:27.000
Closed Date
2020-05-14T14:43:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZ32AAH
Lat Location
(32.67047329392088000,-96.66517790250850000)
20-00206423
Service Request Number: 20-00206423 • Address: 2218 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206423
Address
2218 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:56:55.000
Update Date
2020-03-18T12:00:38.000
Closed Date
2020-02-28T09:56:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOE2AAN
Lat Location
(32.75849205983209000,-96.76807787247432000)
20-00424939
Service Request Number: 20-00424939 • Address: 1623 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00424939
Address
1623 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-24T14:09:17.000
Update Date
2020-05-14T15:23:54.000
Closed Date
2020-04-24T14:09:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCuHnAAL
Lat Location
(32.75481783416192600,-96.84684059770484000)
20-00276083
Service Request Number: 20-00276083 • Address: 12475 E NORTHWEST HWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276083
Address
12475 E NORTHWEST HWY, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:32:40.000
Update Date
2020-03-18T12:04:15.000
Closed Date
2020-03-17T23:32:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGuAAN
Lat Location
(32.86421711516652500,-96.66622191159566000)
19-01270840
Service Request Number: 19-01270840 • Address: 7114 ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
19-01270840
Address
7114 ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-10-29T14:30:53.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-10-29T14:30:53.000
Outcome
Investigation Complete
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000NuUgIAAV
Lat Location
(32.89449394577551000,-96.78299408459917000)
20-00271146
Service Request Number: 20-00271146 • Address: 1119 E 10TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00271146
Address
1119 E 10TH ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:31:50.000
Update Date
2020-03-18T12:14:36.000
Closed Date
2020-03-17T07:31:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MbtAAF
Lat Location
(32.74872087002077000,-96.80816393685275000)
20-00265232
Service Request Number: 20-00265232 • Address: 5244 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00265232
Address
5244 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T12:47:06.000
Update Date
2020-03-18T12:09:33.000
Closed Date
2020-03-15T12:47:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AeHAAV
Lat Location
(32.82122474130291000,-96.78126110031675000)
20-00489962
Service Request Number: 20-00489962 • Address: 13020 HALWIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00489962
Address
13020 HALWIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:06:15.000
Update Date
2020-05-14T15:21:53.000
Closed Date
2020-05-12T10:06:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC78EAAT
Lat Location
(32.92582821216548400,-96.71732164956121000)
20-00247417
Service Request Number: 20-00247417 • Address: 3300 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00247417
Address
3300 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-10T13:33:42.000
Update Date
2020-04-14T13:41:59.000
Closed Date
2020-03-10T13:33:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ayBAAR
Lat Location
(32.71581355915518000,-96.77048165287381000)
20-00771148
Service Request Number: 20-00771148 • Address: 10709 KENDALL SQUARE DR, DALLAS • City Council District: 5
Service Request Number
20-00771148
Address
10709 KENDALL SQUARE DR, DALLAS
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-07-27T14:09:04.000
Update Date
2020-07-28T23:00:11.000
Closed Date
2020-07-27T14:09:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe18fAAB
Lat Location
(32.71858449762634500,-96.64172516674674000)
20-00381743
Service Request Number: 20-00381743 • Address: 1400 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381743
Address
1400 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:16.000
Update Date
2020-04-14T14:31:58.000
Closed Date
2020-04-14T14:30:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5k4AAD
Lat Location
(32.79464990259576500,-96.81591549126640000)
20-00381584
Service Request Number: 20-00381584 • Address: 1531 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381584
Address
1531 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:12:23.000
Update Date
2020-04-14T14:13:15.000
Closed Date
2020-04-14T14:12:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5KbAAL
Lat Location
(32.79328108872337600,-96.81756892466306000)
20-00231449
Service Request Number: 20-00231449 • Address: 9796 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00231449
Address
9796 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T08:06:13.000
Update Date
2020-03-18T11:52:55.000
Closed Date
2020-03-06T08:06:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnITjAAN
Lat Location
(32.90040725027401400,-96.71796749764083000)
20-00263982
Service Request Number: 20-00263982 • Address: 4729 ASHER PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00263982
Address
4729 ASHER PL, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:55:48.000
Update Date
2020-03-18T11:58:06.000
Closed Date
2020-03-14T11:55:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58V3AAJ
Lat Location
(32.80153380427529000,-96.77338569557747000)
20-00768989
Service Request Number: 20-00768989 • Address: 3837 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00768989
Address
3837 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-07-27T08:36:32.000
Update Date
2020-07-28T23:00:11.000
Closed Date
2020-07-27T08:36:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdrfxAAB
Lat Location
(32.79280308959551000,-96.88487174003822000)
20-00785527
Service Request Number: 20-00785527 • Address: SAN MEDINA AVE & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00785527
Address
SAN MEDINA AVE & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T02:59:42.000
Update Date
2020-07-31T11:28:37.000
Closed Date
2020-07-31T02:59:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000XewXxAAJ
Lat Location
(32.83481090946994400,-96.67785085074560000)
20-00178236
Service Request Number: 20-00178236 • Address: 5226 BOURQUIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00178236
Address
5226 BOURQUIN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T16:23:24.000
Update Date
2020-03-18T11:59:28.000
Closed Date
2020-02-20T16:23:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlGhtAAF
Lat Location
(32.76395283320610500,-96.73509016242060000)
20-00398972
Service Request Number: 20-00398972 • Address: 5030 ALCOTT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00398972
Address
5030 ALCOTT ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-18T12:51:41.000
Update Date
2020-06-15T11:45:39.000
Closed Date
2020-04-18T12:51:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGZl5AAH
Lat Location
(32.81641482168051000,-96.78535271774298000)
20-00276030
Service Request Number: 20-00276030 • Address: 2244 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276030
Address
2244 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:58:56.000
Update Date
2020-03-18T12:32:42.000
Closed Date
2020-03-17T22:58:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VBuAAN
Lat Location
(32.83471505467801000,-96.67676932224254000)
20-00276042
Service Request Number: 20-00276042 • Address: 5500 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00276042
Address
5500 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:11:46.000
Update Date
2020-03-18T12:18:14.000
Closed Date
2020-03-17T23:11:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VD7AAN
Lat Location
(32.85312384025591000,-96.76933581558397000)
20-00051614
Service Request Number: 20-00051614 • Address: 1902 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00051614
Address
1902 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-16T12:17:38.000
Update Date
2020-04-14T14:09:45.000
Closed Date
2020-01-16T12:17:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2azQAAR
Lat Location
(32.71962378037887000,-96.79336252218089000)
20-00366648
Service Request Number: 20-00366648 • Address: 3223 KINMORE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00366648
Address
3223 KINMORE ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:31:12.000
Update Date
2020-04-14T13:55:46.000
Closed Date
2020-04-10T09:31:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfgKAAT
Lat Location
(32.78841423657053000,-96.74009799957923000)
20-00467662
Service Request Number: 20-00467662 • Address: 713 N CARROLL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00467662
Address
713 N CARROLL AVE, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:35:38.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-06T08:35:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAywYAAT
Lat Location
(32.79585022175319000,-96.77262969424463000)
20-00865862
Service Request Number: 20-00865862 • Address: 3224 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00865862
Address
3224 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T11:29:16.000
Update Date
2020-09-09T14:21:01.000
Closed Date
2020-08-25T11:29:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YijTAAAZ
Lat Location
(32.75991043519270000,-96.74807942771312000)
20-00278078
Service Request Number: 20-00278078 • Address: BURBANK ST & DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00278078
Address
BURBANK ST & DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T08:17:42.000
Update Date
2020-03-18T11:57:22.000
Closed Date
2020-03-18T08:17:42.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZnhAAF
Lat Location
(32.84212225215183000,-96.85981924720501000)