311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00467559
Service Request Number: 20-00467559 • Address: 6643 SAINT ANNE CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467559
Address
6643 SAINT ANNE CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:18:19.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-06T08:18:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAyiMAAT
Lat Location
(32.97712643374505600,-96.79270018544867000)
20-00192985
Service Request Number: 20-00192985 • Address: 9510 ALTA MIRA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00192985
Address
9510 ALTA MIRA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T12:34:52.000
Update Date
2020-03-18T11:41:35.000
Closed Date
2020-02-25T12:34:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlrQiAAJ
Lat Location
(32.82591853783102000,-96.69618074931424000)
20-00154315
Service Request Number: 20-00154315 • Address: 9216 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00154315
Address
9216 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-13T17:35:07.000
Update Date
2020-03-18T12:37:56.000
Closed Date
2020-02-13T17:35:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkLJpAAN
Lat Location
(32.81057904901124000,-96.69052837776617000)
20-00269452
Service Request Number: 20-00269452 • Address: 351 CRENSHAW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00269452
Address
351 CRENSHAW DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:00:55.000
Update Date
2020-03-18T12:15:52.000
Closed Date
2020-03-16T15:00:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Ip9AAF
Lat Location
(32.70705279941297000,-96.65576788172180000)
20-00506916
Service Request Number: 20-00506916 • Address: 210 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00506916
Address
210 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T13:34:30.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-15T13:34:30.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCjWLAA1
Lat Location
(32.74502781638652000,-96.82488268279565000)
20-00274231
Service Request Number: 20-00274231 • Address: 1330 SPRINGLAKE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00274231
Address
1330 SPRINGLAKE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:30:47.000
Update Date
2020-03-18T12:09:31.000
Closed Date
2020-03-17T14:30:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5S4CAAV
Lat Location
(32.73548636626243000,-96.70650248536202000)
20-00194028
Service Request Number: 20-00194028 • Address: 3119 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00194028
Address
3119 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-25T15:01:16.000
Update Date
2020-03-18T11:55:55.000
Closed Date
2020-02-25T15:01:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RltjNAAR
Lat Location
(32.71192657008770500,-96.79609849112857000)
20-00276084
Service Request Number: 20-00276084 • Address: 110 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00276084
Address
110 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:33:40.000
Update Date
2020-03-18T12:13:26.000
Closed Date
2020-03-17T23:33:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGzAAN
Lat Location
(32.66216775057349500,-96.82239341922046000)
20-00256896
Service Request Number: 20-00256896 • Address: 2100 ARROYO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00256896
Address
2100 ARROYO AVE, DALLAS, TX, 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:29:07.000
Update Date
2020-03-18T12:27:55.000
Closed Date
2020-03-12T12:29:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4uTeAAJ
Lat Location
(32.80663516227209400,-96.82694912584562000)
20-00462153
Service Request Number: 20-00462153 • Address: 810 WOODLAWN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00462153
Address
810 WOODLAWN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-04T19:15:55.000
Update Date
2020-05-14T15:31:20.000
Closed Date
2020-05-04T19:15:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAn1dAAD
Lat Location
(32.75240543821829000,-96.83026518421210000)
19-01303419
Service Request Number: 19-01303419 • Address: 4255 SHADY BEND DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01303419
Address
4255 SHADY BEND DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-20T00:59:00.000
Status
Closed
Created Date
2019-11-07T13:18:22.000
Update Date
2020-03-18T12:06:08.000
Closed Date
2019-11-07T13:18:22.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiTLLAA3
Lat Location
(32.91733569857045000,-96.83954724596498000)
20-00381367
Service Request Number: 20-00381367 • Address: 8505 C F HAWN FWY EB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381367
Address
8505 C F HAWN FWY EB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:45:48.000
Update Date
2020-04-14T13:56:35.000
Closed Date
2020-04-14T13:45:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG55lAAD
Lat Location
(32.70680259018645600,-96.67387327738260000)
20-00381720
Service Request Number: 20-00381720 • Address: 2516 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00381720
Address
2516 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:27:56.000
Update Date
2020-04-14T14:28:49.000
Closed Date
2020-04-14T14:27:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5hjAAD
Lat Location
(32.82175775685433000,-96.83572974756007000)
20-00269234
Service Request Number: 20-00269234 • Address: 523 CRETE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00269234
Address
523 CRETE ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:39:33.000
Update Date
2020-03-18T12:00:18.000
Closed Date
2020-03-16T14:39:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IV9AAN
Lat Location
(32.74386604347869000,-96.79724883434550000)
19-01477009
Service Request Number: 19-01477009 • Address: 9221 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01477009
Address
9221 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-28T12:34:29.000
Update Date
2020-03-18T12:18:55.000
Closed Date
2019-12-28T12:34:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzA0mAAF
Lat Location
(32.81068900903632400,-96.69047415720335000)
20-00263261
Service Request Number: 20-00263261 • Address: 5327 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00263261
Address
5327 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:07:45.000
Update Date
2020-03-18T11:56:29.000
Closed Date
2020-03-13T18:07:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56xqAAB
Lat Location
(32.80307694095867000,-96.76329162654069000)
20-00520014
Service Request Number: 20-00520014 • Address: 4807 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00520014
Address
4807 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-19T13:03:22.000
Update Date
2020-06-15T12:12:37.000
Closed Date
2020-05-19T13:03:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDCiSAAX
Lat Location
(32.68903944922233000,-96.79648905111529000)
20-00615133
Service Request Number: 20-00615133 • Address: 3400 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00615133
Address
3400 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:22:03.000
Update Date
2020-06-15T11:42:34.000
Closed Date
2020-06-15T08:22:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwwfJAAR
Lat Location
(32.72637060588263600,-96.87690618843952000)
20-00502742
Service Request Number: 20-00502742 • Address: 1244 ROBIN GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00502742
Address
1244 ROBIN GLEN DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:32:19.000
Update Date
2020-05-14T15:32:24.000
Closed Date
2020-05-14T15:32:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZrDAAX
Lat Location
(32.67616370012953000,-96.84180916959342000)
20-00910385
Service Request Number: 20-00910385 • Address: 3125 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00910385
Address
3125 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-22T20:18:08.000
Status
Closed
Created Date
2020-09-08T20:18:08.000
Update Date
2020-09-09T15:24:53.000
Closed Date
2020-09-08T20:18:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnszvAAB
Lat Location
(32.70617654647456000,-96.87169584381746000)
19-01467312
Service Request Number: 19-01467312 • Address: 4226 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01467312
Address
4226 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-25T23:49:39.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2019-12-25T23:49:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PyqaVAAR
Lat Location
(32.76529416961279000,-96.74930680613943000)
20-00492314
Service Request Number: 20-00492314 • Address: 8260 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00492314
Address
8260 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T14:48:25.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-12T14:48:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCCL3AAP
Lat Location
(32.88916290578422500,-96.76219337512025000)
20-00381258
Service Request Number: 20-00381258 • Address: 3217 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00381258
Address
3217 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:34:26.000
Update Date
2020-04-14T13:36:36.000
Closed Date
2020-04-14T13:34:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4x2AAD
Lat Location
(32.72720923003712600,-96.87294467163110000)
20-00228423
Service Request Number: 20-00228423 • Address: 2025 ELM SHADOWS DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00228423
Address
2025 ELM SHADOWS DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T12:24:43.000
Update Date
2020-03-18T11:52:40.000
Closed Date
2020-03-05T12:24:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoCytAAF
Lat Location
(32.66167465313369000,-96.85312093074053000)
20-00278160
Service Request Number: 20-00278160 • Address: 3603 PUGET ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278160
Address
3603 PUGET ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-02T08:53:24.000
Update Date
2020-03-18T12:07:18.000
Closed Date
2020-03-02T08:53:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZwPAAV
Lat Location
(32.78637431382588000,-96.85347480727413000)
20-00198463
Service Request Number: 20-00198463 • Address: 2058 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00198463
Address
2058 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-02-26T13:10:51.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-02-26T13:10:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm4cZAAR
Lat Location
(32.67761778404638000,-96.61043622626040000)
20-00615466
Service Request Number: 20-00615466 • Address: 3642 REGENT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00615466
Address
3642 REGENT DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:09:01.000
Update Date
2020-06-15T12:14:20.000
Closed Date
2020-06-15T09:09:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwxNVAAZ
Lat Location
(32.89407505964737000,-96.85881556909756000)
20-00220503
Service Request Number: 20-00220503 • Address: 3514 MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00220503
Address
3514 MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T14:57:41.000
Update Date
2020-03-18T12:16:32.000
Closed Date
2020-03-03T14:57:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnrGeAAJ
Lat Location
(32.87401070084733000,-96.86038065750301000)
20-00273801
Service Request Number: 20-00273801 • Address: FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00273801
Address
FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:41:11.000
Update Date
2020-03-18T11:48:49.000
Closed Date
2020-03-17T13:41:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RLRAA3
Lat Location
(32.79756174844465000,-96.75609522813123000)
20-00381288
Service Request Number: 20-00381288 • Address: 3200 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00381288
Address
3200 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:37:28.000
Update Date
2020-04-14T13:39:07.000
Closed Date
2020-04-14T13:37:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4srAAD
Lat Location
(32.78423962394691000,-96.77753828042026000)
20-00277814
Service Request Number: 20-00277814 • Address: 900 WALKWAY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277814
Address
900 WALKWAY ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:27:26.000
Update Date
2020-03-18T12:29:51.000
Closed Date
2020-03-18T11:27:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZMlAAN
Lat Location
(32.77444313321443000,-96.83698161872690000)
20-00198384
Service Request Number: 20-00198384 • Address: 2931 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00198384
Address
2931 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T12:59:30.000
Update Date
2020-03-18T11:42:55.000
Closed Date
2020-02-26T12:59:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm4RlAAJ
Lat Location
(32.71081574317125000,-96.81592233953015000)
20-00913678
Service Request Number: 20-00913678 • Address: 4334 MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00913678
Address
4334 MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-09T14:54:39.000
Update Date
2020-09-09T14:58:37.000
Closed Date
2020-09-09T14:54:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo6DrAAJ
Lat Location
(32.77166808228394000,-96.74235502294913000)
20-00547560
Service Request Number: 20-00547560 • Address: 11718 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00547560
Address
11718 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T08:48:03.000
Update Date
2020-09-09T15:23:19.000
Closed Date
2020-05-27T08:48:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEEtAAAX
Lat Location
(32.85906323818671400,-96.67863878281236000)
20-00381653
Service Request Number: 20-00381653 • Address: 1512 EDISON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381653
Address
1512 EDISON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:19:57.000
Update Date
2020-04-14T14:20:32.000
Closed Date
2020-04-14T14:19:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5cAAAT
Lat Location
(32.79300606989615000,-96.81799741808005000)
20-00086662
Service Request Number: 20-00086662 • Address: 5844 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00086662
Address
5844 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-27T12:40:36.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-27T12:40:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3sz6AAB
Lat Location
(32.88645582602268000,-96.80745274938299000)
20-00463966
Service Request Number: 20-00463966 • Address: 9531 EL RITO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00463966
Address
9531 EL RITO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T10:54:11.000
Update Date
2020-05-14T15:17:43.000
Closed Date
2020-05-05T10:54:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VArNEAA1
Lat Location
(32.86457578860995500,-96.86034134205963000)
20-00270723
Service Request Number: 20-00270723 • Address: 2834 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00270723
Address
2834 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:17:47.000
Update Date
2020-03-18T11:58:16.000
Closed Date
2020-03-16T18:17:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KvwAAF
Lat Location
(32.71254259682362400,-96.81935652697180000)
20-00277494
Service Request Number: 20-00277494 • Address: 12227 CHINA LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00277494
Address
12227 CHINA LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:48:55.000
Update Date
2020-03-18T12:04:10.000
Closed Date
2020-03-18T10:48:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YoFAAV
Lat Location
(32.69999967400200000,-96.59642230863250000)
20-00270696
Service Request Number: 20-00270696 • Address: 318 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00270696
Address
318 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:01:32.000
Update Date
2020-03-18T12:01:16.000
Closed Date
2020-03-16T18:01:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KrBAAV
Lat Location
(32.74604869361794400,-96.79320738496183000)
20-00502664
Service Request Number: 20-00502664 • Address: 6351 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00502664
Address
6351 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-07T10:18:43.000
Update Date
2020-05-14T15:23:36.000
Closed Date
2020-05-07T10:18:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZlnAAH
Lat Location
(32.88735576215079000,-96.79734874374270000)
20-00276177
Service Request Number: 20-00276177 • Address: MILLER RD & SANDEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00276177
Address
MILLER RD & SANDEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:41:04.000
Update Date
2020-03-18T11:54:08.000
Closed Date
2020-03-18T06:41:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W7kAAF
Lat Location
(32.89445729665099000,-96.69393966548913000)
20-00278364
Service Request Number: 20-00278364 • Address: 5811 GRASSMERE LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
20-00278364
Address
5811 GRASSMERE LN, DALLAS, TX, 75205
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-13T17:07:41.000
Update Date
2020-03-18T12:33:51.000
Closed Date
2020-03-13T17:07:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aGyAAJ
Lat Location
(32.84931781592009000,-96.81309533318358000)
20-00262574
Service Request Number: 20-00262574 • Address: 5322 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00262574
Address
5322 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:41:22.000
Update Date
2020-03-18T11:54:01.000
Closed Date
2020-03-13T15:41:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55tYAAR
Lat Location
(32.79464780348981600,-96.75463907722920000)
20-00913453
Service Request Number: 20-00913453 • Address: 1023 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00913453
Address
1023 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:27:31.000
Update Date
2020-09-09T15:20:08.000
Closed Date
2020-09-09T14:27:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo5aSAAR
Lat Location
(32.77825160245170000,-96.76729921347285000)
20-00276150
Service Request Number: 20-00276150 • Address: KELLOGG AVE & E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276150
Address
KELLOGG AVE & E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:01:01.000
Update Date
2020-03-18T11:50:07.000
Closed Date
2020-03-18T05:01:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5VwbAAF
Lat Location
(32.71409798679152000,-96.79263458992538000)
20-00381227
Service Request Number: 20-00381227 • Address: 6005 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00381227
Address
6005 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:30:15.000
Update Date
2020-04-14T13:32:33.000
Closed Date
2020-04-14T13:30:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4toAAD
Lat Location
(32.86494014170149600,-96.80827191750359000)
20-00155969
Service Request Number: 20-00155969 • Address: 3834 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00155969
Address
3834 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-14T10:54:55.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-14T10:54:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkPsEAAV
Lat Location
(32.75974198410671000,-96.76325520017986000)
20-00312176
Service Request Number: 20-00312176 • Address: 5375 MARVIN D LOVE FWY SB, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00312176
Address
5375 MARVIN D LOVE FWY SB, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T13:26:24.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-03-26T13:26:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TE2MbAAL
Lat Location
(32.68112481872716000,-96.85317731308722000)
20-00303346
Service Request Number: 20-00303346 • Address: 5832 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00303346
Address
5832 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T08:54:40.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-25T08:54:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDlYhAAL
Lat Location
(33.01107992653937000,-96.80789662956587000)