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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00273254
Service Request Number: 20-00273254 • Address: 5505 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00273254
Address
5505 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Environmental Quality
Service Request Type
Yard Waste - OEQS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:23:40.000
Update Date
2020-03-18T11:50:40.000
Closed Date
2020-03-17T12:23:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QMiAAN
Lat Location
(32.80555321550000500,-96.76292069142889000)
20-00277941
Service Request Number: 20-00277941 • Address: 12228 CHINA LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00277941
Address
12228 CHINA LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:40:17.000
Update Date
2020-03-18T11:57:15.000
Closed Date
2020-03-18T11:40:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZZVAA3
Lat Location
(32.69986060868383500,-96.59642282629918000)
20-00381600
Service Request Number: 20-00381600 • Address: 4861 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381600
Address
4861 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:14:10.000
Update Date
2020-04-14T14:21:32.000
Closed Date
2020-04-14T14:14:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5WvAAL
Lat Location
(32.69761438380674000,-96.76875922721884000)
19-01442820
Service Request Number: 19-01442820 • Address: 4718 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01442820
Address
4718 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2019-12-17T15:50:50.000
Update Date
2020-03-18T12:37:16.000
Closed Date
2019-12-17T15:50:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxmgMAAR
Lat Location
(32.92490186991475000,-96.82834009001753000)
20-00277757
Service Request Number: 20-00277757 • Address: DALLAS NORTH TOLLWAY SB & W LOVERS LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
20-00277757
Address
DALLAS NORTH TOLLWAY SB & W LOVERS LN, DALLAS, TX, 75205
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:20:48.000
Update Date
2020-03-18T12:12:55.000
Closed Date
2020-03-18T11:20:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZGEAA3
Lat Location
(32.85117740046415000,-96.81331259471843000)
20-00898364
Service Request Number: 20-00898364 • Address: 4337 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00898364
Address
4337 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-03T20:34:24.000
Update Date
2020-09-09T14:46:25.000
Closed Date
2020-09-03T20:34:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YEkExAAL
Lat Location
(32.92024899963714000,-96.83617411624200000)
20-00381397
Service Request Number: 20-00381397 • Address: N PRAIRIE CREEK RD & N SEAGOVILLE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381397
Address
N PRAIRIE CREEK RD & N SEAGOVILLE RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:50:24.000
Update Date
2020-04-14T14:25:03.000
Closed Date
2020-04-14T13:50:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5ApAAL
Lat Location
(32.71447659075069000,-96.66571252245008000)
20-00277738
Service Request Number: 20-00277738 • Address: 5011 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277738
Address
5011 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:18:28.000
Update Date
2020-03-18T11:46:14.000
Closed Date
2020-03-18T11:18:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZEIAA3
Lat Location
(32.68653385841036400,-96.79232898965549000)
20-00381602
Service Request Number: 20-00381602 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381602
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:14:26.000
Update Date
2020-04-14T14:15:31.000
Closed Date
2020-04-14T14:14:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5NfAAL
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00264175
Service Request Number: 20-00264175 • Address: 6610 TEALGLEN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00264175
Address
6610 TEALGLEN DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T13:49:25.000
Update Date
2020-03-18T12:11:58.000
Closed Date
2020-03-14T13:49:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58ojAAB
Lat Location
(32.66881280423304000,-96.79971971426053000)
20-00228530
Service Request Number: 20-00228530 • Address: 2006 SOUTHSIDE TERRACE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00228530
Address
2006 SOUTHSIDE TERRACE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T12:37:01.000
Update Date
2020-03-18T12:05:05.000
Closed Date
2020-03-05T12:37:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoDCRAA3
Lat Location
(32.66066945604233500,-96.85251892654297000)
20-00351896
Service Request Number: 20-00351896 • Address: 615 KIRKWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00351896
Address
615 KIRKWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T09:23:55.000
Update Date
2020-04-14T13:45:39.000
Closed Date
2020-04-07T09:23:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFFQAAA5
Lat Location
(32.85162744405480600,-96.70757689542404000)
20-00351176
Service Request Number: 20-00351176 • Address: 11700 EL HARA CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00351176
Address
11700 EL HARA CIR, DALLAS, TX, 75230
City Council District
11
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T21:51:39.000
Update Date
2020-04-14T14:03:20.000
Closed Date
2020-04-06T21:51:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFDSsAAP
Lat Location
(32.90876178418664500,-96.78117461314280000)
19-01373369
Service Request Number: 19-01373369 • Address: 3420 KINKAID CIR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01373369
Address
3420 KINKAID CIR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-11-26T14:42:32.000
Update Date
2020-07-12T01:08:28.000
Closed Date
2019-11-26T14:42:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OdTSyAAN
Lat Location
(32.87677177275599000,-96.86438797003623000)
20-00277444
Service Request Number: 20-00277444 • Address: W LOVERS LN & PRESTON PARK DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00277444
Address
W LOVERS LN & PRESTON PARK DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:43:31.000
Update Date
2020-03-18T12:11:54.000
Closed Date
2020-03-18T10:43:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Yj0AAF
Lat Location
(32.85118591880032600,-96.81912310843190000)
20-00379030
Service Request Number: 20-00379030 • Address: 9500 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00379030
Address
9500 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:16:58.000
Update Date
2020-04-14T13:46:46.000
Closed Date
2020-04-14T09:16:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG17IAAT
Lat Location
(32.87590293256505400,-96.70842245624029000)
20-00377352
Service Request Number: 20-00377352 • Address: 1642 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00377352
Address
1642 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:01:08.000
Update Date
2020-04-14T14:19:13.000
Closed Date
2020-04-13T16:01:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFxc8AAD
Lat Location
(32.71566506303430000,-96.84716288988231000)
20-00275170
Service Request Number: 20-00275170 • Address: 315 E CORNING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275170
Address
315 E CORNING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:21:46.000
Update Date
2020-03-18T11:59:01.000
Closed Date
2020-03-17T16:21:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TaYAAV
Lat Location
(32.70757241996816000,-96.81991825616687000)
20-00021242
Service Request Number: 20-00021242 • Address: 2116 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00021242
Address
2116 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T09:22:48.000
Update Date
2020-03-18T11:41:20.000
Closed Date
2020-01-08T09:22:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0GjvAAF
Lat Location
(32.84279737785110000,-96.67688952405209000)
20-00278039
Service Request Number: 20-00278039 • Address: 3127 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278039
Address
3127 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:52:41.000
Update Date
2020-03-18T12:06:23.000
Closed Date
2020-03-18T11:52:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZjfAAF
Lat Location
(32.70711073972651000,-96.82070385366468000)
20-00681860
Service Request Number: 20-00681860 • Address: 5509 TANBARK RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00681860
Address
5509 TANBARK RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-07-01T21:28:13.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-07-01T21:28:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwQs5AAF
Lat Location
(32.89726500096483600,-96.81301334082201000)
20-00276067
Service Request Number: 20-00276067 • Address: 2252 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276067
Address
2252 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:25:09.000
Update Date
2020-03-18T12:29:01.000
Closed Date
2020-03-17T23:25:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VFIAA3
Lat Location
(32.83471499698585000,-96.67668356119124000)
20-00202165
Service Request Number: 20-00202165 • Address: 3796 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00202165
Address
3796 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-27T10:46:13.000
Update Date
2020-07-12T01:07:39.000
Closed Date
2020-02-27T10:46:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RmDzgAAF
Lat Location
(32.89708400789801000,-96.85160136532983000)
20-00331110
Service Request Number: 20-00331110 • Address: 7618 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00331110
Address
7618 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T10:58:18.000
Update Date
2020-04-14T13:38:03.000
Closed Date
2020-04-01T10:58:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEaugAAD
Lat Location
(32.98121801317972000,-96.77605285718089000)
20-00381304
Service Request Number: 20-00381304 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381304
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:38:48.000
Update Date
2020-04-14T13:39:31.000
Closed Date
2020-04-14T13:38:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4xDAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00277959
Service Request Number: 20-00277959 • Address: 2809 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277959
Address
2809 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:43:15.000
Update Date
2020-03-18T11:49:37.000
Closed Date
2020-03-18T11:43:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZbbAAF
Lat Location
(32.71310126904604000,-96.80466334398010000)
20-00277899
Service Request Number: 20-00277899 • Address: 3309 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00277899
Address
3309 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:35:12.000
Update Date
2020-03-18T11:54:55.000
Closed Date
2020-03-18T11:35:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZV4AAN
Lat Location
(32.76668323366436000,-96.76570067204361000)
20-00474198
Service Request Number: 20-00474198 • Address: 9731 CHAMPA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00474198
Address
9731 CHAMPA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:45:00.000
Update Date
2020-05-14T15:29:04.000
Closed Date
2020-05-07T12:45:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBCLUAA5
Lat Location
(32.85341368854180600,-96.71409825061040000)
20-00277898
Service Request Number: 20-00277898 • Address: 4200 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00277898
Address
4200 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:35:10.000
Update Date
2020-03-18T11:47:25.000
Closed Date
2020-03-18T11:35:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZTOAA3
Lat Location
(32.70817409567822000,-96.77467788868191000)
20-00381347
Service Request Number: 20-00381347 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381347
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:43:42.000
Update Date
2020-04-14T13:52:59.000
Closed Date
2020-04-14T13:43:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG56JAAT
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00330637
Service Request Number: 20-00330637 • Address: 4422 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00330637
Address
4422 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T09:58:52.000
Update Date
2020-04-14T14:03:14.000
Closed Date
2020-04-01T09:58:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEa0nAAD
Lat Location
(32.79794279211330000,-96.77632930023184000)
20-00253511
Service Request Number: 20-00253511 • Address: 1930 WILBUR ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00253511
Address
1930 WILBUR ST, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-11T15:50:34.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-11T15:50:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4nBfAAJ
Lat Location
(32.72226756517646000,-96.85156452217761000)
20-00273702
Service Request Number: 20-00273702 • Address: 1725 STONEMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00273702
Address
1725 STONEMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:27:24.000
Update Date
2020-03-18T12:08:41.000
Closed Date
2020-03-17T13:27:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RAnAAN
Lat Location
(32.75127665951648500,-96.76437895881334000)
20-00267771
Service Request Number: 20-00267771 • Address: 4949 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00267771
Address
4949 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:41:25.000
Update Date
2020-03-18T12:12:40.000
Closed Date
2020-03-16T11:41:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5G3WAAV
Lat Location
(32.69329349203401000,-96.77169195547810000)
20-00381806
Service Request Number: 20-00381806 • Address: 4420 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00381806
Address
4420 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:36:54.000
Update Date
2020-04-14T14:38:00.000
Closed Date
2020-04-14T14:36:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5pPAAT
Lat Location
(32.81088540703425600,-96.82184847246315000)
20-00609763
Service Request Number: 20-00609763 • Address: 2615 SHARON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00609763
Address
2615 SHARON ST, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:34:10.000
Update Date
2020-06-15T12:01:31.000
Closed Date
2020-06-12T11:34:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwk80AAB
Lat Location
(32.73021246978161000,-96.86182781219429000)
20-00501279
Service Request Number: 20-00501279 • Address: 8498 RICHARDSON BRANCH TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00501279
Address
8498 RICHARDSON BRANCH TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:38:08.000
Update Date
2020-05-14T14:47:41.000
Closed Date
2020-05-14T12:38:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCWnlAAH
Lat Location
(32.89470219336083500,-96.75091396417321000)
20-00139981
Service Request Number: 20-00139981 • Address: 3322 MODLIN ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00139981
Address
3322 MODLIN ST, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-02-10T17:17:08.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-10T17:17:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5uOPAAZ
Lat Location
(32.82465992486595500,-96.65946295440110000)
20-00777254
Service Request Number: 20-00777254 • Address: 5254 DARLENE ST, DALLAS • City Council District: 3
Service Request Number
20-00777254
Address
5254 DARLENE ST, DALLAS
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T23:20:33.000
Update Date
2020-07-28T23:32:52.000
Closed Date
2020-07-28T23:20:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOqqAAF
Lat Location
(32.68075503640354600,-96.84985474203495000)
20-00398518
Service Request Number: 20-00398518 • Address: 5807 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00398518
Address
5807 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-18T10:04:30.000
Update Date
2020-06-15T11:44:07.000
Closed Date
2020-04-18T10:04:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGZ8XAAX
Lat Location
(32.83668488329640000,-96.76746969823343000)
20-00616858
Service Request Number: 20-00616858 • Address: 100 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00616858
Address
100 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T12:01:53.000
Update Date
2020-06-15T12:06:48.000
Closed Date
2020-06-15T12:01:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx0aHAAR
Lat Location
(32.77536410515799000,-96.82024779502132000)
20-00439535
Service Request Number: 20-00439535 • Address: 4920 WEDGEWOOD LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00439535
Address
4920 WEDGEWOOD LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T17:51:18.000
Update Date
2020-04-29T16:11:02.000
Closed Date
2020-04-28T17:51:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLehAAH
Lat Location
(32.87343168288296000,-96.82556560746872000)
20-00277187
Service Request Number: 20-00277187 • Address: 1621 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00277187
Address
1621 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:13:14.000
Update Date
2020-03-18T11:48:09.000
Closed Date
2020-03-18T10:13:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YGwAAN
Lat Location
(32.84324993945691000,-96.68315903605115000)
20-00140108
Service Request Number: 20-00140108 • Address: 445 S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00140108
Address
445 S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-10T17:33:28.000
Update Date
2020-03-18T12:23:57.000
Closed Date
2020-02-10T17:33:28.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5ubiAAB
Lat Location
(32.70600599570336000,-96.64871149656669000)
20-00439579
Service Request Number: 20-00439579 • Address: 6942 ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00439579
Address
6942 ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T18:08:26.000
Update Date
2020-04-29T15:50:29.000
Closed Date
2020-04-28T18:08:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDLioAAH
Lat Location
(32.89467919690138600,-96.78624424313705000)
20-00448557
Service Request Number: 20-00448557 • Address: 3510 GIBSONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00448557
Address
3510 GIBSONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:34:01.000
Update Date
2020-05-14T15:28:46.000
Closed Date
2020-04-30T15:34:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VANVhAAP
Lat Location
(32.73769248721427000,-96.87774868784507000)
20-00573728
Service Request Number: 20-00573728 • Address: 6835 HIGHSPIRE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00573728
Address
6835 HIGHSPIRE DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T17:35:12.000
Update Date
2020-06-15T11:42:50.000
Closed Date
2020-06-02T17:35:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvExUAAV
Lat Location
(32.74015747576947000,-96.70469484254937000)
20-00270763
Service Request Number: 20-00270763 • Address: 141 W HOBSON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00270763
Address
141 W HOBSON AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:47:18.000
Update Date
2020-03-18T11:57:12.000
Closed Date
2020-03-16T18:47:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5L2dAAF
Lat Location
(32.71510200756977000,-96.82371170073839000)
20-00200733
Service Request Number: 20-00200733 • Address: 2701 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00200733
Address
2701 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T18:55:38.000
Update Date
2020-03-18T12:05:02.000
Closed Date
2020-02-26T18:55:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rm9dzAAB
Lat Location
(32.75621759915619000,-96.75607574759131000)
20-00201876
Service Request Number: 20-00201876 • Address: 2284 VANTAGE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00201876
Address
2284 VANTAGE ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T10:16:34.000
Update Date
2020-03-18T12:16:14.000
Closed Date
2020-02-27T10:16:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmDPdAAN
Lat Location
(32.79991170860355000,-96.83564142518007000)
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