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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00443994
Service Request Number: 20-00443994 • Address: 12160 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00443994
Address
12160 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:52:37.000
Update Date
2020-04-29T15:55:40.000
Closed Date
2020-04-29T15:52:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUJUAA5
Lat Location
(32.91369807935049600,-96.73531970945433000)
20-00908603
Service Request Number: 20-00908603 • Address: 4300 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00908603
Address
4300 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-08T14:17:39.000
Update Date
2020-09-09T14:41:36.000
Closed Date
2020-09-08T14:17:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnnReAAJ
Lat Location
(32.80205457108217400,-96.78302016349558000)
20-00265761
Service Request Number: 20-00265761 • Address: 9930 MEADOWBROOK DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00265761
Address
9930 MEADOWBROOK DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T20:46:14.000
Update Date
2020-03-18T11:45:56.000
Closed Date
2020-03-15T20:46:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BcRAAV
Lat Location
(32.87906711623768500,-96.81683570094413000)
20-00493024
Service Request Number: 20-00493024 • Address: 11034 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00493024
Address
11034 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T16:09:35.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-05-12T16:09:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCDhoAAH
Lat Location
(32.85491723498787000,-96.69144897958786000)
20-00148354
Service Request Number: 20-00148354 • Address: DAWES DR & DRYDEN DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00148354
Address
DAWES DR & DRYDEN DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-12T14:38:06.000
Update Date
2020-03-18T11:53:33.000
Closed Date
2020-02-12T14:38:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rk7BZAAZ
Lat Location
(32.72740283111066600,-96.88512163999145000)
20-00274209
Service Request Number: 20-00274209 • Address: 1502 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274209
Address
1502 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:27:39.000
Update Date
2020-03-18T12:05:48.000
Closed Date
2020-03-17T14:27:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RvaAAF
Lat Location
(32.72664435384724000,-96.80338381822067000)
20-00382314
Service Request Number: 20-00382314 • Address: 9009 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00382314
Address
9009 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:30:14.000
Update Date
2020-04-14T15:32:58.000
Closed Date
2020-04-14T15:30:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6aKAAT
Lat Location
(32.74881215214120500,-96.66869303299873000)
20-00277886
Service Request Number: 20-00277886 • Address: 1224 ROCK ISLAND ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00277886
Address
1224 ROCK ISLAND ST, DALLAS, TX, 75207
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:34:12.000
Update Date
2020-03-18T11:41:01.000
Closed Date
2020-03-18T11:34:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZU1AAN
Lat Location
(32.76294476995986000,-96.80190069343510000)
20-00277987
Service Request Number: 20-00277987 • Address: 331 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277987
Address
331 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:46:20.000
Update Date
2020-03-18T11:48:50.000
Closed Date
2020-03-18T11:46:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZeQAAV
Lat Location
(32.77864451920335400,-96.82913171955275000)
20-00207782
Service Request Number: 20-00207782 • Address: 140 S SEAGOVILLE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00207782
Address
140 S SEAGOVILLE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-29T23:59:00.000
Status
Closed
Created Date
2020-02-28T12:24:49.000
Update Date
2020-04-14T15:03:48.000
Closed Date
2020-02-28T12:24:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmR0DAAV
Lat Location
(32.71164493865182000,-96.66237197830672000)
20-00488643
Service Request Number: 20-00488643 • Address: 7143 WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00488643
Address
7143 WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-11T18:34:58.000
Update Date
2020-06-15T12:10:50.000
Closed Date
2020-05-11T18:34:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC3JEAA1
Lat Location
(32.83219306022855000,-96.73710871394499000)
20-00912873
Service Request Number: 20-00912873 • Address: LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00912873
Address
LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-09T13:19:14.000
Update Date
2020-09-09T15:15:47.000
Closed Date
2020-09-09T13:19:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo3rqAAB
Lat Location
(32.81678742668229600,-96.81137030786196000)
20-00090522
Service Request Number: 20-00090522 • Address: 11402 FOREST HEIGHTS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00090522
Address
11402 FOREST HEIGHTS DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-28T10:35:51.000
Update Date
2020-03-18T11:41:47.000
Closed Date
2020-01-28T10:35:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R42I2AAJ
Lat Location
(32.90435467351342000,-96.87338061510853000)
20-00270877
Service Request Number: 20-00270877 • Address: 316 AVENUE I, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00270877
Address
316 AVENUE I, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:11:02.000
Update Date
2020-03-18T12:01:49.000
Closed Date
2020-03-16T20:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LIgAAN
Lat Location
(32.74614904772031600,-96.79149402729310000)
20-00667552
Service Request Number: 20-00667552 • Address: 207 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00667552
Address
207 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-28T16:53:16.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-28T16:53:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvnqlAAB
Lat Location
(32.74618934259236600,-96.85696621954851000)
20-00276192
Service Request Number: 20-00276192 • Address: CLIFFORD DR & STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00276192
Address
CLIFFORD DR & STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:18:43.000
Update Date
2020-03-18T11:55:40.000
Closed Date
2020-03-18T07:18:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WFYAA3
Lat Location
(32.85309118602638000,-96.88653737175134000)
20-00381861
Service Request Number: 20-00381861 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381861
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:42:15.000
Update Date
2020-04-14T14:43:34.000
Closed Date
2020-04-14T14:42:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5vbAAD
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00538197
Service Request Number: 20-00538197 • Address: QUINCY LN & GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00538197
Address
QUINCY LN & GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-23T09:57:05.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-05-23T09:57:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDtSSAA1
Lat Location
(32.88522609505401000,-96.80877820743090000)
20-00911713
Service Request Number: 20-00911713 • Address: 2001 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00911713
Address
2001 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:53:14.000
Update Date
2020-09-09T15:23:04.000
Closed Date
2020-09-09T10:53:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo099AAB
Lat Location
(32.80758398848140400,-96.77961055675271000)
20-00501135
Service Request Number: 20-00501135 • Address: 3006 FRAZIER ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501135
Address
3006 FRAZIER ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T12:18:49.000
Update Date
2020-05-14T15:30:41.000
Closed Date
2020-05-14T12:18:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCWUUAA5
Lat Location
(32.77237298434956000,-96.74270250084320000)
20-00276088
Service Request Number: 20-00276088 • Address: 10834 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276088
Address
10834 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:35:09.000
Update Date
2020-03-18T12:08:18.000
Closed Date
2020-03-17T23:35:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VHTAA3
Lat Location
(32.84308025508118000,-96.66377158221952000)
20-00382074
Service Request Number: 20-00382074 • Address: 5014 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382074
Address
5014 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:03:30.000
Update Date
2020-04-14T15:05:27.000
Closed Date
2020-04-14T15:03:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6EYAA1
Lat Location
(32.69234736195593000,-96.77141966447724000)
20-00275790
Service Request Number: 20-00275790 • Address: 1415 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275790
Address
1415 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:09:36.000
Update Date
2020-03-18T12:10:08.000
Closed Date
2020-03-17T19:09:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UdeAAF
Lat Location
(32.72023452287500000,-96.80444279556552000)
20-00381781
Service Request Number: 20-00381781 • Address: 2227 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381781
Address
2227 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:33:55.000
Update Date
2020-04-14T14:50:39.000
Closed Date
2020-04-14T14:33:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5o1AAD
Lat Location
(32.79584673064603000,-96.83391784839998000)
20-00378921
Service Request Number: 20-00378921 • Address: 2410 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00378921
Address
2410 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:59:53.000
Update Date
2020-04-14T15:02:32.000
Closed Date
2020-04-14T08:59:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0tHAAT
Lat Location
(32.73201476211254000,-96.85729507395973000)
20-00382358
Service Request Number: 20-00382358 • Address: 1132 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00382358
Address
1132 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:34:56.000
Update Date
2020-04-14T15:35:59.000
Closed Date
2020-04-14T15:34:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6egAAD
Lat Location
(32.68215980767272600,-96.80647720455220000)
20-00263055
Service Request Number: 20-00263055 • Address: 3037 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00263055
Address
3037 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T16:49:54.000
Update Date
2020-03-18T12:06:16.000
Closed Date
2020-03-13T16:49:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56aIAAR
Lat Location
(32.70345301484325000,-96.77114308374901000)
20-00276040
Service Request Number: 20-00276040 • Address: 9450 S CENTRAL EXPY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00276040
Address
9450 S CENTRAL EXPY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:09:27.000
Update Date
2020-03-18T12:19:54.000
Closed Date
2020-03-17T23:09:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VCxAAN
Lat Location
(32.68320638395776000,-96.73452383783108000)
20-00274551
Service Request Number: 20-00274551 • Address: 310 DU BOIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00274551
Address
310 DU BOIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:08:07.000
Update Date
2020-03-18T12:02:40.000
Closed Date
2020-03-17T15:08:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5SOJAA3
Lat Location
(32.74623296483522000,-96.78975627390896000)
20-00381558
Service Request Number: 20-00381558 • Address: 6101 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00381558
Address
6101 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:09:18.000
Update Date
2020-04-14T14:47:16.000
Closed Date
2020-04-14T14:09:18.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500t000000TG5RlAAL
Lat Location
(32.80708054905690000,-96.75078083723929000)
20-00382201
Service Request Number: 20-00382201 • Address: 1214 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382201
Address
1214 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:17:10.000
Update Date
2020-04-14T15:22:08.000
Closed Date
2020-04-14T15:17:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6QPAA1
Lat Location
(32.73295361924303400,-96.85676327376500000)
20-00382046
Service Request Number: 20-00382046 • Address: 2828 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382046
Address
2828 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:01:14.000
Update Date
2020-04-14T15:03:24.000
Closed Date
2020-04-14T15:01:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6CDAA1
Lat Location
(32.85760654090165000,-96.87355163036672000)
20-00272604
Service Request Number: 20-00272604 • Address: 4114 KOSTNER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00272604
Address
4114 KOSTNER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:03:20.000
Update Date
2020-03-18T12:06:58.000
Closed Date
2020-03-17T11:03:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PEiAAN
Lat Location
(32.69506652810926500,-96.80494972927839000)
20-00278305
Service Request Number: 20-00278305 • Address: 2707 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00278305
Address
2707 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:26:09.000
Update Date
2020-03-18T12:37:58.000
Closed Date
2020-03-18T12:26:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aACAAZ
Lat Location
(32.76820903324902000,-96.76957051473815000)
20-00381765
Service Request Number: 20-00381765 • Address: 2455 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381765
Address
2455 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:32:07.000
Update Date
2020-04-14T14:48:17.000
Closed Date
2020-04-14T14:32:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5mKAAT
Lat Location
(32.79858260808856000,-96.84010488230690000)
20-00313763
Service Request Number: 20-00313763 • Address: 11319 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00313763
Address
11319 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T11:37:51.000
Update Date
2020-06-15T11:43:54.000
Closed Date
2020-03-27T11:37:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE5BCAA1
Lat Location
(32.85415076279858000,-96.68527690416356000)
20-00381958
Service Request Number: 20-00381958 • Address: AUDELIA RD & ROYAL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00381958
Address
AUDELIA RD & ROYAL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:52:29.000
Update Date
2020-04-14T15:32:19.000
Closed Date
2020-04-14T14:52:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5zZAAT
Lat Location
(32.89459688282630600,-96.71790968251324000)
20-00216188
Service Request Number: 20-00216188 • Address: 1508 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00216188
Address
1508 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T15:29:03.000
Update Date
2020-03-18T11:57:33.000
Closed Date
2020-03-02T15:29:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SngKPAAZ
Lat Location
(32.82802834888163000,-96.69751515185565000)
20-00276049
Service Request Number: 20-00276049 • Address: 11404 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276049
Address
11404 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:16:10.000
Update Date
2020-03-18T12:14:50.000
Closed Date
2020-03-17T23:16:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VE0AAN
Lat Location
(32.84959386675608000,-96.66573837238491000)
20-00570315
Service Request Number: 20-00570315 • Address: 3900 KYNARD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00570315
Address
3900 KYNARD ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T09:45:36.000
Update Date
2020-06-15T11:58:50.000
Closed Date
2020-06-02T09:45:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv7EzAAJ
Lat Location
(32.75982624212087000,-96.76189449448479000)
20-00221137
Service Request Number: 20-00221137 • Address: 730 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00221137
Address
730 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T16:29:01.000
Update Date
2020-03-18T12:36:28.000
Closed Date
2020-03-03T16:29:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnsjgAAB
Lat Location
(32.72529130495827000,-96.71765748641450000)
20-00530332
Service Request Number: 20-00530332 • Address: 4400 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00530332
Address
4400 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-21T12:19:29.000
Update Date
2020-06-15T11:46:37.000
Closed Date
2020-05-21T12:19:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDc97AAD
Lat Location
(32.75479554115540000,-96.75994726740952000)
20-00061349
Service Request Number: 20-00061349 • Address: 3617 HOPETOWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00061349
Address
3617 HOPETOWN DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-20T09:32:58.000
Update Date
2020-03-18T11:50:49.000
Closed Date
2020-01-20T09:32:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2vqvAAB
Lat Location
(32.88227882414329000,-96.85959926422233000)
20-00274116
Service Request Number: 20-00274116 • Address: 4818 HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274116
Address
4818 HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:17:09.000
Update Date
2020-03-18T12:12:22.000
Closed Date
2020-03-17T14:17:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RrhAAF
Lat Location
(32.70098491891695000,-96.76606798687230000)
20-00278034
Service Request Number: 20-00278034 • Address: 626 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278034
Address
626 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:51:54.000
Update Date
2020-03-18T11:58:13.000
Closed Date
2020-03-18T11:51:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZjGAAV
Lat Location
(32.72276644042371000,-96.71768791412066000)
20-00269097
Service Request Number: 20-00269097 • Address: 3216 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00269097
Address
3216 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:26:07.000
Update Date
2020-03-18T11:57:57.000
Closed Date
2020-03-16T14:26:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5IL3AAN
Lat Location
(32.70523628219703500,-96.82286090025035000)
20-00458962
Service Request Number: 20-00458962 • Address: 4103 SARANAC DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00458962
Address
4103 SARANAC DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T11:29:05.000
Update Date
2020-06-15T12:12:48.000
Closed Date
2020-05-04T11:29:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAhOHAA1
Lat Location
(32.87293915616730000,-96.84356121860272000)
20-00369998
Service Request Number: 20-00369998 • Address: 660 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00369998
Address
660 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-10T17:10:17.000
Update Date
2020-04-14T15:11:42.000
Closed Date
2020-04-10T17:10:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkotAAD
Lat Location
(32.77596348892451000,-96.79801759371765000)
20-00265686
Service Request Number: 20-00265686 • Address: 4227 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00265686
Address
4227 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T18:48:40.000
Update Date
2020-03-18T11:53:10.000
Closed Date
2020-03-15T18:48:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5BROAA3
Lat Location
(32.77555970875075500,-96.74924094238183000)
20-00273273
Service Request Number: 20-00273273 • Address: 314 DU BOIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00273273
Address
314 DU BOIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:25:45.000
Update Date
2020-03-18T12:02:24.000
Closed Date
2020-03-17T12:25:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QKxAAN
Lat Location
(32.74618945653238500,-96.78974287092376000)
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