Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00488171
Service Request Number: 20-00488171 • Address: 8401 CLOVER MEADOW DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00488171
Address
8401 CLOVER MEADOW DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:31:30.000
Update Date
2020-05-14T15:12:48.000
Closed Date
2020-05-11T16:31:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2LsAAL
Lat Location
(32.89299771129532000,-96.73433513808084000)
20-00066722
Service Request Number: 20-00066722 • Address: 3222 JAMES ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00066722
Address
3222 JAMES ST, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T15:41:06.000
Update Date
2020-06-15T12:26:39.000
Closed Date
2020-01-21T15:41:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R37xKAAR
Lat Location
(32.76967031074149000,-96.72485254111515000)
20-00375016
Service Request Number: 20-00375016 • Address: 2806 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00375016
Address
2806 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:33:13.000
Update Date
2020-04-14T15:05:01.000
Closed Date
2020-04-13T11:33:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFtbqAAD
Lat Location
(32.73377765348412000,-96.86679513347735000)
20-00248298
Service Request Number: 20-00248298 • Address: SEAGOVILLE RD & S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00248298
Address
SEAGOVILLE RD & S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-10T15:30:01.000
Update Date
2020-03-18T12:54:42.000
Closed Date
2020-03-10T15:30:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cTQAAZ
Lat Location
(32.68764357511224000,-96.58867181520223000)
20-00376721
Service Request Number: 20-00376721 • Address: 11914 GARDEN GROVE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00376721
Address
11914 GARDEN GROVE DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:52:24.000
Update Date
2020-04-14T15:18:25.000
Closed Date
2020-04-13T14:52:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFweNAAT
Lat Location
(32.69729294292449000,-96.60755247989263000)
20-00489729
Service Request Number: 20-00489729 • Address: 6219 SHADYCLIFF DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00489729
Address
6219 SHADYCLIFF DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:40:20.000
Update Date
2020-05-14T15:05:33.000
Closed Date
2020-05-12T09:40:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6f2AAD
Lat Location
(32.93117058552880400,-96.79934409438020000)
19-01316086
Service Request Number: 19-01316086 • Address: 4705 DORSET RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01316086
Address
4705 DORSET RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-11-11T15:06:12.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-11-11T15:06:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObUdKAAV
Lat Location
(32.88439696138096000,-96.82761430717936000)
20-00278008
Service Request Number: 20-00278008 • Address: 626 OAK FOREST DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00278008
Address
626 OAK FOREST DR, DALLAS, TX, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:49:05.000
Update Date
2020-03-18T13:02:06.000
Closed Date
2020-03-18T11:49:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZgvAAF
Lat Location
(32.69041483607209000,-96.83394355436378000)
20-00271149
Service Request Number: 20-00271149 • Address: 3783 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00271149
Address
3783 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T07:34:35.000
Update Date
2020-03-18T13:18:29.000
Closed Date
2020-03-17T07:34:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MchAAF
Lat Location
(32.99710686972400000,-96.84865783869310000)
20-00381813
Service Request Number: 20-00381813 • Address: 4431 BESSIE DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00381813
Address
4431 BESSIE DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:37:27.000
Update Date
2020-04-14T15:30:32.000
Closed Date
2020-04-14T14:37:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5rKAAT
Lat Location
(32.72873059843427000,-96.89360303970479000)
20-00278583
Service Request Number: 20-00278583 • Address: 1934 KRAFT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278583
Address
1934 KRAFT ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T09:29:15.000
Update Date
2020-03-18T13:05:21.000
Closed Date
2020-03-18T09:29:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5afKAAR
Lat Location
(32.78405605749072000,-96.85227372808500000)
20-00382343
Service Request Number: 20-00382343 • Address: 1626 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382343
Address
1626 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:33:37.000
Update Date
2020-04-14T15:34:21.000
Closed Date
2020-04-14T15:33:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6dOAAT
Lat Location
(32.79563229997478400,-96.81793901804026000)
20-00278613
Service Request Number: 20-00278613 • Address: 920 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278613
Address
920 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:09:30.000
Update Date
2020-03-18T13:11:00.000
Closed Date
2020-03-18T13:09:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ajMAAR
Lat Location
(32.75282502032991000,-96.87397235513109000)
20-00277528
Service Request Number: 20-00277528 • Address: 2001 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00277528
Address
2001 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:52:39.000
Update Date
2020-03-18T13:33:02.000
Closed Date
2020-03-18T10:52:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YsCAAV
Lat Location
(32.77058646560139000,-96.83659020103858000)
20-00215097
Service Request Number: 20-00215097 • Address: 1111 MARTINDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00215097
Address
1111 MARTINDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-02T12:48:29.000
Update Date
2020-03-18T13:16:13.000
Closed Date
2020-03-02T12:48:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SndmuAAB
Lat Location
(32.73465921554986000,-96.87619593782799000)
20-00274218
Service Request Number: 20-00274218 • Address: 1206 MCLEAN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274218
Address
1206 MCLEAN AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:29:03.000
Update Date
2020-03-18T12:56:20.000
Closed Date
2020-03-17T14:29:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5S2LAAV
Lat Location
(32.73294816514335500,-96.87924608113218000)
20-00605631
Service Request Number: 20-00605631 • Address: 4203 N CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00605631
Address
4203 N CREST HAVEN RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T12:02:09.000
Update Date
2020-06-15T11:57:15.000
Closed Date
2020-06-11T12:02:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwZNvAAN
Lat Location
(32.85391185918606000,-96.83971509844338000)
20-00463147
Service Request Number: 20-00463147 • Address: 7014 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00463147
Address
7014 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:24:59.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-05-05T09:24:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
311-App
Unique Key
500t000000VAprMAAT
Lat Location
(32.84407442145687400,-96.73899777845354000)
20-00001952
Service Request Number: 20-00001952 • Address: 11912 DIXFIELD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00001952
Address
11912 DIXFIELD DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-08T00:59:00.000
Status
Closed
Created Date
2020-01-02T10:23:26.000
Update Date
2020-07-12T01:08:57.000
Closed Date
2020-01-02T10:23:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzZzpAAF
Lat Location
(32.85715449792973400,-96.69702608298338000)
20-00451803
Service Request Number: 20-00451803 • Address: 6522 LONGFELLOW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00451803
Address
6522 LONGFELLOW DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T12:42:33.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-01T12:42:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAThVAAX
Lat Location
(32.91246661754646000,-96.79417926082021000)
20-00378321
Service Request Number: 20-00378321 • Address: 3223 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00378321
Address
3223 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T20:24:48.000
Update Date
2020-04-14T14:59:52.000
Closed Date
2020-04-13T20:24:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFzI6AAL
Lat Location
(32.73254898990932000,-96.87325175369658000)
20-00373369
Service Request Number: 20-00373369 • Address: 14516 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00373369
Address
14516 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-13T08:14:23.000
Update Date
2020-05-14T15:02:32.000
Closed Date
2020-04-13T08:14:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFqwzAAD
Lat Location
(32.94650050609064000,-96.77201243842237000)
20-00501575
Service Request Number: 20-00501575 • Address: 375 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00501575
Address
375 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:16:05.000
Update Date
2020-05-14T14:52:11.000
Closed Date
2020-05-14T13:16:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCXSPAA5
Lat Location
(32.74509018769143000,-96.79306160768373000)
20-00278419
Service Request Number: 20-00278419 • Address: 2536 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00278419
Address
2536 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:42:10.000
Update Date
2020-03-18T12:52:05.000
Closed Date
2020-03-18T12:42:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aNGAAZ
Lat Location
(32.76644643341093400,-96.77144233428659000)
20-00911729
Service Request Number: 20-00911729 • Address: 2001 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00911729
Address
2001 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:56:02.000
Update Date
2020-09-09T15:24:06.000
Closed Date
2020-09-09T10:56:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo0CwAAJ
Lat Location
(32.80758398848140400,-96.77961055675271000)
20-00501627
Service Request Number: 20-00501627 • Address: 2029 ELM SHADOWS DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00501627
Address
2029 ELM SHADOWS DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:22:57.000
Update Date
2020-05-14T15:12:44.000
Closed Date
2020-05-14T13:22:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXO9AAP
Lat Location
(32.66167480358060000,-96.85314316709345000)
20-00240771
Service Request Number: 20-00240771 • Address: 1632 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00240771
Address
1632 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-09T11:02:14.000
Update Date
2020-03-18T13:05:43.000
Closed Date
2020-03-09T11:02:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4NrxAAF
Lat Location
(32.77634258258585000,-96.79813391164237000)
20-00263853
Service Request Number: 20-00263853 • Address: 5282 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00263853
Address
5282 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:44:00.000
Update Date
2020-03-18T12:50:19.000
Closed Date
2020-03-14T10:44:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58HzAAJ
Lat Location
(32.68160952314064000,-96.92338754862400000)
20-00180302
Service Request Number: 20-00180302 • Address: 6824 CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00180302
Address
6824 CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T10:54:46.000
Update Date
2020-03-18T13:27:00.000
Closed Date
2020-02-21T10:54:46.000
Priority
MCC
Method Received Description
Proactive
Unique Key
500t000000RlMjqAAF
Lat Location
(32.91704517858490000,-96.78763211620301000)
20-00382286
Service Request Number: 20-00382286 • Address: 1616 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382286
Address
1616 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:26:51.000
Update Date
2020-04-14T15:27:44.000
Closed Date
2020-04-14T15:26:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6XQAA1
Lat Location
(32.79558810289676500,-96.81784862687687000)
20-00344437
Service Request Number: 20-00344437 • Address: 502 AVENUE I, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00344437
Address
502 AVENUE I, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-04T16:39:13.000
Update Date
2020-04-14T15:15:47.000
Closed Date
2020-04-04T16:39:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF0klAAD
Lat Location
(32.74385713570704600,-96.79079583951068000)
20-00278743
Service Request Number: 20-00278743 • Address: 1111 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278743
Address
1111 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:30:10.000
Update Date
2020-03-18T13:32:17.000
Closed Date
2020-03-18T13:30:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5axZAAR
Lat Location
(32.77858287054202000,-96.83989676589174000)
20-00253010
Service Request Number: 20-00253010 • Address: 9144 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00253010
Address
9144 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:52:40.000
Update Date
2020-03-18T13:03:38.000
Closed Date
2020-03-11T14:52:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4mLeAAJ
Lat Location
(32.81053079162862000,-96.69117875294755000)
20-00609876
Service Request Number: 20-00609876 • Address: 1227 WILBUR ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00609876
Address
1227 WILBUR ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-12T11:48:37.000
Update Date
2020-06-15T12:33:26.000
Closed Date
2020-06-12T11:48:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwkMvAAJ
Lat Location
(32.72237996925425600,-96.84239364783458000)
20-00267302
Service Request Number: 20-00267302 • Address: 727 SKILLMAN ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00267302
Address
727 SKILLMAN ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:43:50.000
Update Date
2020-03-18T13:07:02.000
Closed Date
2020-03-16T10:43:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FF2AAN
Lat Location
(32.80786233454574000,-96.75756901206555000)
20-00381807
Service Request Number: 20-00381807 • Address: 8521 DUNLAP DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381807
Address
8521 DUNLAP DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:36:55.000
Update Date
2020-04-14T15:24:14.000
Closed Date
2020-04-14T14:36:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5Y9AAL
Lat Location
(32.72643413123499000,-96.67383624780240000)
20-00278778
Service Request Number: 20-00278778 • Address: 2520 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00278778
Address
2520 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T11:44:20.000
Update Date
2020-03-18T13:35:07.000
Closed Date
2020-03-18T11:44:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5b2xAAB
Lat Location
(32.75469623438479500,-96.68690551041132000)
20-00278219
Service Request Number: 20-00278219 • Address: 3500 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00278219
Address
3500 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:14:48.000
Update Date
2020-03-18T12:56:15.000
Closed Date
2020-03-18T12:14:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5a28AAB
Lat Location
(32.70567286209346000,-96.87612275328897000)
20-00206702
Service Request Number: 20-00206702 • Address: 2314 JORDAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206702
Address
2314 JORDAN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:25:58.000
Update Date
2020-03-18T13:14:27.000
Closed Date
2020-02-28T10:25:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOlBAAV
Lat Location
(32.75877571440073400,-96.76646254061038000)
20-00278426
Service Request Number: 20-00278426 • Address: 2021 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278426
Address
2021 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:43:07.000
Update Date
2020-03-18T12:49:50.000
Closed Date
2020-03-18T12:43:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aNkAAJ
Lat Location
(32.74721624024483000,-96.68302647623818000)
20-00382385
Service Request Number: 20-00382385 • Address: 1132 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00382385
Address
1132 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:37:39.000
Update Date
2020-04-14T15:39:29.000
Closed Date
2020-04-14T15:37:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6grAAD
Lat Location
(32.68215980767272600,-96.80647720455220000)
20-00253324
Service Request Number: 20-00253324 • Address: 15701 NEDRA WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00253324
Address
15701 NEDRA WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-03-11T15:29:47.000
Update Date
2020-03-18T12:58:57.000
Closed Date
2020-03-11T15:29:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4muAAAR
Lat Location
(32.96282572978947000,-96.79410755090570000)
20-00665564
Service Request Number: 20-00665564 • Address: 8212 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00665564
Address
8212 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:47:59.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-28T03:47:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvll0AAB
Lat Location
(32.98638521419139400,-96.76062227727174000)
20-00278679
Service Request Number: 20-00278679 • Address: 1103 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278679
Address
1103 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:20:39.000
Update Date
2020-03-18T13:21:36.000
Closed Date
2020-03-18T13:20:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ar6AAB
Lat Location
(32.77858286653102500,-96.83980790146930000)
20-00262641
Service Request Number: 20-00262641 • Address: 5609 LEWIS ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00262641
Address
5609 LEWIS ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:50:25.000
Update Date
2020-03-18T13:05:27.000
Closed Date
2020-03-13T15:50:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T55zbAAB
Lat Location
(32.81221311675699000,-96.76927807339390000)
20-00130276
Service Request Number: 20-00130276 • Address: PRESTON RD & SNOWBIRD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00130276
Address
PRESTON RD & SNOWBIRD TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-07T13:00:40.000
Update Date
2020-03-18T13:03:46.000
Closed Date
2020-02-07T13:00:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5ZpyAAF
Lat Location
(32.99394085614556000,-96.79997415738144000)
20-00278380
Service Request Number: 20-00278380 • Address: CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00278380
Address
CASA VIEW AVE & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:36:07.000
Update Date
2020-03-18T13:12:38.000
Closed Date
2020-03-18T12:36:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aIGAAZ
Lat Location
(32.83489289705537600,-96.67615651065981000)
19-01434889
Service Request Number: 19-01434889 • Address: HIGH DALE DR & HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
19-01434889
Address
HIGH DALE DR & HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2019-12-14T17:24:36.000
Update Date
2020-03-18T13:07:38.000
Closed Date
2019-12-14T17:24:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxRQcAAN
Lat Location
(32.91232791851107000,-96.86079233934561000)
20-00278233
Service Request Number: 20-00278233 • Address: 1878 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278233
Address
1878 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:16:07.000
Update Date
2020-03-18T13:29:36.000
Closed Date
2020-03-18T12:16:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5a3GAAR
Lat Location
(32.76952858002364000,-96.83575211118665000)
20-00382041
Service Request Number: 20-00382041 • Address: 3811 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00382041
Address
3811 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:00:57.000
Update Date
2020-04-14T15:19:39.000
Closed Date
2020-04-14T15:00:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG61qAAD
Lat Location
(32.70254870894349000,-96.79823052299533000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface