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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00181654
Service Request Number: 20-00181654 • Address: 5022 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00181654
Address
5022 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T13:54:43.000
Update Date
2020-03-18T13:14:55.000
Closed Date
2020-02-21T13:54:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlPqBAAV
Lat Location
(32.68646563619818000,-96.79216010394605000)
20-00382375
Service Request Number: 20-00382375 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00382375
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:36:51.000
Update Date
2020-04-14T15:38:11.000
Closed Date
2020-04-14T15:36:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6fQAAT
Lat Location
(32.66211225669976400,-96.89009839382203000)
20-00278479
Service Request Number: 20-00278479 • Address: 3636 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00278479
Address
3636 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:50:56.000
Update Date
2020-03-18T12:57:20.000
Closed Date
2020-03-18T12:50:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aTTAAZ
Lat Location
(32.99689091757209500,-96.85427602329361000)
20-00329170
Service Request Number: 20-00329170 • Address: 2311 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00329170
Address
2311 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-31T17:36:34.000
Update Date
2020-04-14T14:51:45.000
Closed Date
2020-03-31T17:36:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEWmJAAX
Lat Location
(32.71146507406374600,-96.79149386882563000)
20-00278481
Service Request Number: 20-00278481 • Address: 7350 PINEBERRY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00278481
Address
7350 PINEBERRY RD, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:51:32.000
Update Date
2020-03-18T13:28:49.000
Closed Date
2020-03-18T12:51:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aTiAAJ
Lat Location
(32.63454182673052600,-96.94751629011411000)
20-00128869
Service Request Number: 20-00128869 • Address: 3615 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00128869
Address
3615 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T09:53:32.000
Update Date
2020-03-18T13:20:43.000
Closed Date
2020-02-07T09:53:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5WvoAAF
Lat Location
(32.78625446061036500,-96.90691362099358000)
20-00262558
Service Request Number: 20-00262558 • Address: 2318 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00262558
Address
2318 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:39:08.000
Update Date
2020-03-18T13:04:19.000
Closed Date
2020-03-13T15:39:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T55rhAAB
Lat Location
(32.81347145353442000,-96.77870213314530000)
20-00278435
Service Request Number: 20-00278435 • Address: 7410 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278435
Address
7410 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:44:29.000
Update Date
2020-03-18T12:47:19.000
Closed Date
2020-03-18T12:44:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aJVAAZ
Lat Location
(32.65660839743214000,-96.75026993620203000)
20-00278414
Service Request Number: 20-00278414 • Address: 616 SCHOOLDELL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278414
Address
616 SCHOOLDELL DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:41:28.000
Update Date
2020-03-18T12:45:40.000
Closed Date
2020-03-18T12:41:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aKrAAJ
Lat Location
(32.73977793080720000,-96.87390806098408000)
20-00206626
Service Request Number: 20-00206626 • Address: 2314 JORDAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206626
Address
2314 JORDAN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:18:43.000
Update Date
2020-03-18T13:06:04.000
Closed Date
2020-02-28T10:18:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOciAAF
Lat Location
(32.75877571440073400,-96.76646254061038000)
20-00381748
Service Request Number: 20-00381748 • Address: 2621 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381748
Address
2621 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:42.000
Update Date
2020-04-14T14:46:24.000
Closed Date
2020-04-14T14:30:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5kdAAD
Lat Location
(32.80120767493148000,-96.84269642422441000)
20-00382238
Service Request Number: 20-00382238 • Address: 3503 FAIRVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00382238
Address
3503 FAIRVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T16:59:00.000
Update Date
2020-04-14T15:21:54.000
Closed Date
2020-04-01T16:59:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6LLAA1
Lat Location
(32.78943781951823000,-96.73529000413009000)
20-00281903
Service Request Number: 20-00281903 • Address: 11917 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00281903
Address
11917 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:43:13.000
Update Date
2020-04-29T15:53:28.000
Closed Date
2020-03-19T10:43:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hmNAAR
Lat Location
(32.91199973123586000,-96.86882646014003000)
20-00015251
Service Request Number: 20-00015251 • Address: 2920 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00015251
Address
2920 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-06T15:48:22.000
Update Date
2020-04-29T16:13:19.000
Closed Date
2020-01-06T15:48:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q01qHAAR
Lat Location
(32.85312619433124000,-96.66458888765874000)
20-00456508
Service Request Number: 20-00456508 • Address: 3716 PRAGUE MEWS, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00456508
Address
3716 PRAGUE MEWS, DALLAS, TX, 75236
City Council District
3
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-03T16:01:54.000
Update Date
2020-05-14T15:33:19.000
Closed Date
2020-05-03T16:01:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAbqzAAD
Lat Location
(32.69744924337635400,-96.94665827506029000)
20-00278108
Service Request Number: 20-00278108 • Address: CAMPANELLA DR & HALLUM ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00278108
Address
CAMPANELLA DR & HALLUM ST, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:00:54.000
Update Date
2020-03-18T12:42:08.000
Closed Date
2020-03-18T12:00:54.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Zr5AAF
Lat Location
(32.91836360195479500,-96.75513311370077000)
20-00278142
Service Request Number: 20-00278142 • Address: SAN JACINTO ST & N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00278142
Address
SAN JACINTO ST & N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:04:41.000
Update Date
2020-03-18T12:54:30.000
Closed Date
2020-03-18T12:04:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZsjAAF
Lat Location
(32.78560216045528400,-96.79960149569114000)
20-00498716
Service Request Number: 20-00498716 • Address: COOMBS CREEK DR & BURLINGDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00498716
Address
COOMBS CREEK DR & BURLINGDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-13T20:10:52.000
Update Date
2020-05-14T14:45:59.000
Closed Date
2020-05-13T20:10:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQbTAAX
Lat Location
(32.73688778120779000,-96.87715594305001000)
20-00382289
Service Request Number: 20-00382289 • Address: 900 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00382289
Address
900 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:27:14.000
Update Date
2020-04-14T15:33:38.000
Closed Date
2020-04-14T15:27:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6XfAAL
Lat Location
(32.72711716657677500,-96.81195689697820000)
20-00345598
Service Request Number: 20-00345598 • Address: 13430 RED FERN LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00345598
Address
13430 RED FERN LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-05T16:28:53.000
Update Date
2020-05-14T14:41:27.000
Closed Date
2020-04-05T16:28:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF2mUAAT
Lat Location
(32.93093497526463400,-96.77024446437335000)
20-00268977
Service Request Number: 20-00268977 • Address: 3847 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00268977
Address
3847 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:13:59.000
Update Date
2020-03-18T13:14:14.000
Closed Date
2020-03-16T14:13:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5I9CAAV
Lat Location
(32.67374743048656000,-96.75758290720408000)
20-00382131
Service Request Number: 20-00382131 • Address: 10520 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382131
Address
10520 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:09:42.000
Update Date
2020-04-14T15:13:33.000
Closed Date
2020-04-14T15:09:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6FFAA1
Lat Location
(32.86724574008976000,-96.88190918656943000)
20-00882310
Service Request Number: 20-00882310 • Address: 1907 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00882310
Address
1907 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-30T22:52:06.000
Update Date
2020-09-09T14:53:24.000
Closed Date
2020-08-30T22:52:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjhTFAAZ
Lat Location
(32.81669009058019000,-96.84965213879680000)
20-00278199
Service Request Number: 20-00278199 • Address: 1919 WOODALL RODGERS SERV WB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00278199
Address
1919 WOODALL RODGERS SERV WB, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Scooter Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:11:39.000
Update Date
2020-03-18T13:16:13.000
Closed Date
2020-03-18T12:11:39.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5a07AAB
Lat Location
(32.78882115971899000,-96.80301268788030000)
20-00278254
Service Request Number: 20-00278254 • Address: 1878 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278254
Address
1878 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:19:04.000
Update Date
2020-03-18T13:28:20.000
Closed Date
2020-03-18T12:19:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZzFAAV
Lat Location
(32.76952858002364000,-96.83575211118665000)
20-00173009
Service Request Number: 20-00173009 • Address: 7643 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00173009
Address
7643 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
In Progress
Created Date
2020-02-19T15:38:32.000
Update Date
2020-03-18T13:24:58.000
Closed Date
2020-02-19T15:38:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rl3btAAB
Lat Location
(32.72527585186217000,-96.69105075976792000)
20-00214891
Service Request Number: 20-00214891 • Address: 4108 WEST CREEK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00214891
Address
4108 WEST CREEK CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-02T12:20:56.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-02T12:20:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SndJ4AAJ
Lat Location
(33.00231631059694600,-96.83816437177256000)
20-00381305
Service Request Number: 20-00381305 • Address: 3855 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00381305
Address
3855 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:39:00.000
Update Date
2020-04-14T14:56:28.000
Closed Date
2020-04-14T13:39:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG51iAAD
Lat Location
(32.99710553668961000,-96.84800069353989000)
20-00263420
Service Request Number: 20-00263420 • Address: 1801 N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00263420
Address
1801 N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T20:08:35.000
Update Date
2020-03-18T13:31:41.000
Closed Date
2020-03-13T20:08:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57GJAAZ
Lat Location
(32.78888437971504000,-96.79891150756680000)
20-00278450
Service Request Number: 20-00278450 • Address: 602 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278450
Address
602 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:47:25.000
Update Date
2020-03-18T12:50:35.000
Closed Date
2020-03-18T12:47:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aQZAAZ
Lat Location
(32.77854103615324000,-96.83363164601573000)
20-00777250
Service Request Number: 20-00777250 • Address: 902 GRAHAM AVE, DALLAS • City Council District: 2
Service Request Number
20-00777250
Address
902 GRAHAM AVE, DALLAS
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T23:03:13.000
Update Date
2020-07-29T00:24:05.000
Closed Date
2020-07-28T23:03:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOozAAF
Lat Location
(32.79540455910782000,-96.75042004651870000)
20-00616734
Service Request Number: 20-00616734 • Address: 5308 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00616734
Address
5308 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-11T10:52:20.000
Update Date
2020-06-15T11:46:28.000
Closed Date
2020-06-11T10:52:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0JuAAJ
Lat Location
(32.79708320608237000,-96.75782766724419000)
20-00278346
Service Request Number: 20-00278346 • Address: 3703 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00278346
Address
3703 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T12:31:37.000
Update Date
2020-03-18T12:45:44.000
Closed Date
2020-03-18T12:31:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aFCAAZ
Lat Location
(32.76376016896168000,-96.74393991271667000)
20-00616712
Service Request Number: 20-00616712 • Address: 4533 RALEIGH DALTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00616712
Address
4533 RALEIGH DALTON RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T09:30:12.000
Update Date
2020-06-15T11:43:32.000
Closed Date
2020-06-08T09:30:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0GqAAJ
Lat Location
(32.78322442957395000,-96.68935613021941000)
20-00264566
Service Request Number: 20-00264566 • Address: 2017 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264566
Address
2017 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T17:39:44.000
Update Date
2020-04-14T14:59:47.000
Closed Date
2020-03-14T17:39:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59NeAAJ
Lat Location
(32.71924616464279000,-96.79012000637618000)
20-00559988
Service Request Number: 20-00559988 • Address: 9411 RUTHERGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00559988
Address
9411 RUTHERGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T13:25:29.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-29T13:25:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vuh28AAB
Lat Location
(32.77263470975370000,-96.66128522388648000)
20-00913555
Service Request Number: 20-00913555 • Address: 3339 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00913555
Address
3339 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:39:48.000
Update Date
2020-09-09T15:23:35.000
Closed Date
2020-09-09T14:39:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo5tmAAB
Lat Location
(32.87903968535905000,-96.86680881932901000)
19-01480122
Service Request Number: 19-01480122 • Address: 3624 CORAL GABLES DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01480122
Address
3624 CORAL GABLES DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-08T00:59:00.000
Status
Closed
Created Date
2019-12-30T11:54:51.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2019-12-30T11:54:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzHLSAA3
Lat Location
(32.90573895547607000,-96.85851106731808000)
20-00219170
Service Request Number: 20-00219170 • Address: 606 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00219170
Address
606 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T11:32:24.000
Update Date
2020-03-18T12:44:01.000
Closed Date
2020-03-03T11:32:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Sno4oAAB
Lat Location
(32.72229802174492000,-96.71769327849414000)
20-00449573
Service Request Number: 20-00449573 • Address: 9651 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00449573
Address
9651 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-04-30T22:49:01.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-30T22:49:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAPTsAAP
Lat Location
(32.75697636447312000,-96.65501270580783000)
20-00437598
Service Request Number: 20-00437598 • Address: 1677 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00437598
Address
1677 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T18:19:24.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-27T18:19:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDIRlAAP
Lat Location
(32.76603652262997000,-96.83573488084080000)
20-00278347
Service Request Number: 20-00278347 • Address: W KIEST BLVD & MOUNTAIN CREEK PKWY, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
20-00278347
Address
W KIEST BLVD & MOUNTAIN CREEK PKWY, DALLAS, TX, 75052
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:31:57.000
Update Date
2020-03-18T13:37:22.000
Closed Date
2020-03-18T12:31:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aFWAAZ
Lat Location
(32.70710349312703000,-96.95262137232368000)
20-00278594
Service Request Number: 20-00278594 • Address: 2502 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278594
Address
2502 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-06T19:21:06.000
Update Date
2020-03-18T13:07:05.000
Closed Date
2020-03-06T19:21:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ah6AAB
Lat Location
(32.71105042490829400,-96.78961926319968000)
20-00547490
Service Request Number: 20-00547490 • Address: 11841 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00547490
Address
11841 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T08:39:43.000
Update Date
2020-09-09T15:37:43.000
Closed Date
2020-05-27T08:39:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEEjtAAH
Lat Location
(32.85908672865951000,-96.67621017723194000)
20-00278084
Service Request Number: 20-00278084 • Address: 1888 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278084
Address
1888 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:57:45.000
Update Date
2020-03-18T13:31:11.000
Closed Date
2020-03-18T11:57:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZoBAAV
Lat Location
(32.76962931991200600,-96.83579607245936000)
20-00212686
Service Request Number: 20-00212686 • Address: 1026 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00212686
Address
1026 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-01T16:03:26.000
Update Date
2020-03-18T12:54:37.000
Closed Date
2020-03-01T16:03:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnXTcAAN
Lat Location
(32.68713805863222000,-96.58897422294854000)
20-00381739
Service Request Number: 20-00381739 • Address: 11051 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00381739
Address
11051 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:09.000
Update Date
2020-04-14T14:48:37.000
Closed Date
2020-04-14T14:30:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5grAAD
Lat Location
(32.84673331839475000,-96.68651280132646000)
20-00278660
Service Request Number: 20-00278660 • Address: 3378 S LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00278660
Address
3378 S LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:17:24.000
Update Date
2020-03-18T13:18:02.000
Closed Date
2020-03-18T13:17:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5aobAAB
Lat Location
(32.70325599125919000,-96.92561951601712000)
20-00175851
Service Request Number: 20-00175851 • Address: 519 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00175851
Address
519 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T11:30:15.000
Update Date
2020-03-18T13:08:22.000
Closed Date
2020-02-20T11:30:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlBSeAAN
Lat Location
(32.72022754961477600,-96.71441678585141000)
20-00275811
Service Request Number: 20-00275811 • Address: 3537 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275811
Address
3537 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:23:10.000
Update Date
2020-03-18T12:53:54.000
Closed Date
2020-03-17T19:23:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UgrAAF
Lat Location
(32.71494088923723000,-96.76379930853705000)
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