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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00278075
Service Request Number: 20-00278075 • Address: 6654 HIGHGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00278075
Address
6654 HIGHGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:57:13.000
Update Date
2020-03-18T13:02:40.000
Closed Date
2020-03-18T11:57:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZnNAAV
Lat Location
(32.85150867301567000,-96.74490264323273000)
20-00183452
Service Request Number: 20-00183452 • Address: 9248 MOSS FARM LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00183452
Address
9248 MOSS FARM LN, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-21T17:40:30.000
Update Date
2020-03-18T13:27:35.000
Closed Date
2020-02-21T17:40:30.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlTWPAA3
Lat Location
(32.89597947435247000,-96.73967238353532000)
19-01442053
Service Request Number: 19-01442053 • Address: 2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01442053
Address
2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:51:13.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2019-12-17T13:51:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000PxkJLAAZ
Lat Location
(32.76204150873666000,-96.74576988216546000)
20-00382174
Service Request Number: 20-00382174 • Address: 1110 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00382174
Address
1110 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:14:16.000
Update Date
2020-04-14T15:16:31.000
Closed Date
2020-04-14T15:14:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6NVAA1
Lat Location
(32.68238249034725000,-96.80738612271111000)
20-00277210
Service Request Number: 20-00277210 • Address: 3212 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00277210
Address
3212 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:15:25.000
Update Date
2020-03-18T13:27:29.000
Closed Date
2020-03-18T10:15:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YJRAA3
Lat Location
(32.83125370662567400,-96.66201019795153000)
20-00254920
Service Request Number: 20-00254920 • Address: 5401 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00254920
Address
5401 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T08:38:57.000
Update Date
2020-04-14T15:15:42.000
Closed Date
2020-03-12T08:38:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4qoBAAR
Lat Location
(32.79189252603120500,-96.74948840828940000)
20-00276837
Service Request Number: 20-00276837 • Address: LA VISTA DR & LOVING AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00276837
Address
LA VISTA DR & LOVING AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:33:16.000
Update Date
2020-03-18T12:57:09.000
Closed Date
2020-03-18T09:33:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XdaAAF
Lat Location
(32.81042875126951000,-96.73602188841917000)
20-00278542
Service Request Number: 20-00278542 • Address: 10710 RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278542
Address
10710 RYLIE CREST DR, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T11:10:10.000
Update Date
2020-03-18T13:00:03.000
Closed Date
2020-03-18T11:10:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aatAAB
Lat Location
(32.69953683641615000,-96.64182571722732000)
20-00373585
Service Request Number: 20-00373585 • Address: 2714 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00373585
Address
2714 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:49:08.000
Update Date
2020-04-14T14:54:31.000
Closed Date
2020-04-13T08:49:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrKDAA1
Lat Location
(32.77105795063954500,-96.77223061563949000)
20-00278565
Service Request Number: 20-00278565 • Address: 839 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278565
Address
839 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:03:01.000
Update Date
2020-03-18T13:07:03.000
Closed Date
2020-03-18T13:03:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5adOAAR
Lat Location
(32.77858185402198600,-96.83721004953169000)
20-00089855
Service Request Number: 20-00089855 • Address: COLE AVE & MONTICELLO AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00089855
Address
COLE AVE & MONTICELLO AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-01-28T09:01:05.000
Update Date
2020-04-14T15:07:26.000
Closed Date
2020-01-28T09:01:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R40pEAAR
Lat Location
(32.82734581784929000,-96.78658063968854000)
20-00482427
Service Request Number: 20-00482427 • Address: 13307 CARTHAGE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00482427
Address
13307 CARTHAGE LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-09T18:42:08.000
Update Date
2020-05-14T15:23:55.000
Closed Date
2020-05-09T18:42:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBj4pAAD
Lat Location
(32.93055590872880000,-96.71481542627349000)
20-00278546
Service Request Number: 20-00278546 • Address: 1955 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278546
Address
1955 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:00:34.000
Update Date
2020-03-18T13:03:39.000
Closed Date
2020-03-18T13:00:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5abSAAR
Lat Location
(32.74577897061383000,-96.68302998618154000)
20-00382130
Service Request Number: 20-00382130 • Address: 4315 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382130
Address
4315 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T13:10:47.000
Update Date
2020-04-14T15:09:38.000
Closed Date
2020-04-01T13:10:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG68gAAD
Lat Location
(32.72446923323446600,-96.89011942014224000)
20-00381932
Service Request Number: 20-00381932 • Address: 819 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381932
Address
819 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:49:48.000
Update Date
2020-04-14T14:51:03.000
Closed Date
2020-04-14T14:49:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG61tAAD
Lat Location
(32.72722983425996500,-96.81250074579681000)
20-00245286
Service Request Number: 20-00245286 • Address: 6308 CLUB LAKE CT, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00245286
Address
6308 CLUB LAKE CT, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-10T09:22:21.000
Update Date
2020-03-18T13:18:23.000
Closed Date
2020-03-10T09:22:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4Wz7AAF
Lat Location
(32.81013391298641000,-96.74868892346020000)
20-00150211
Service Request Number: 20-00150211 • Address: 2985 LEMMON AVE E, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00150211
Address
2985 LEMMON AVE E, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-02-12T23:27:55.000
Update Date
2020-03-18T12:51:52.000
Closed Date
2020-02-12T23:27:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkBFzAAN
Lat Location
(32.80612747474712000,-96.79678664270321000)
20-00210603
Service Request Number: 20-00210603 • Address: 4301 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00210603
Address
4301 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T22:45:42.000
Update Date
2020-03-18T13:30:09.000
Closed Date
2020-02-28T22:45:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmWuaAAF
Lat Location
(32.77252223350324600,-96.74495225333808000)
20-00278168
Service Request Number: 20-00278168 • Address: 5312 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00278168
Address
5312 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:08:38.000
Update Date
2020-03-18T12:56:09.000
Closed Date
2020-03-18T12:08:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZxNAAV
Lat Location
(32.69109931309253000,-96.91429385806835000)
19-01450624
Service Request Number: 19-01450624 • Address: 11432 REEDER RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01450624
Address
11432 REEDER RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Guardrail Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-19T11:09:15.000
Update Date
2020-07-12T01:07:12.000
Closed Date
2019-12-19T11:09:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000PyIomAAF
Lat Location
(32.89755474103044000,-96.89579893390355000)
20-00381881
Service Request Number: 20-00381881 • Address: 2403 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00381881
Address
2403 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:44:09.000
Update Date
2020-04-14T14:51:49.000
Closed Date
2020-04-14T14:44:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5xXAAT
Lat Location
(32.64772608143855600,-96.85721115852522000)
20-00206720
Service Request Number: 20-00206720 • Address: 3825 LATIMER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206720
Address
3825 LATIMER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:27:17.000
Update Date
2020-03-18T13:16:40.000
Closed Date
2020-02-28T10:27:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOn2AAF
Lat Location
(32.75901043182490500,-96.76408546400613000)
19-01183102
Service Request Number: 19-01183102 • Address: 2358 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01183102
Address
2358 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-11T23:59:00.000
Status
Closed
Created Date
2019-10-04T12:57:02.000
Update Date
2020-07-12T01:08:05.000
Closed Date
2019-10-04T12:57:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4LQNAA3
Lat Location
(32.69241998667405000,-96.78630196438303000)
20-00208952
Service Request Number: 20-00208952 • Address: 1028 BRAE LOCH DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00208952
Address
1028 BRAE LOCH DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T15:22:40.000
Update Date
2020-05-14T15:36:47.000
Closed Date
2020-02-28T15:22:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmTgVAAV
Lat Location
(32.72868775800231600,-96.65272679620593000)
20-00204440
Service Request Number: 20-00204440 • Address: FALLS RD & HATHAWAY ST, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00204440
Address
FALLS RD & HATHAWAY ST, DALLAS, TX, 75220
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T16:03:38.000
Update Date
2020-03-18T13:38:05.000
Closed Date
2020-02-27T16:03:38.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmIwXAAV
Lat Location
(32.87705426348943400,-96.81115302054447000)
20-00217707
Service Request Number: 20-00217707 • Address: 10786 E LAKE HIGHLANDS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00217707
Address
10786 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-03-02T22:19:25.000
Update Date
2020-03-18T12:56:04.000
Closed Date
2020-03-02T22:19:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnjdyAAB
Lat Location
(32.85744554120879000,-96.70074797717060000)
20-00278449
Service Request Number: 20-00278449 • Address: 612 SCHOOLDELL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278449
Address
612 SCHOOLDELL DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:47:08.000
Update Date
2020-03-18T12:48:44.000
Closed Date
2020-03-18T12:47:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aHiAAJ
Lat Location
(32.73979284471435000,-96.87390237884503000)
20-00777288
Service Request Number: 20-00777288 • Address: 2709 MODREE AVE, DALLAS • City Council District: 4
Service Request Number
20-00777288
Address
2709 MODREE AVE, DALLAS
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T01:18:40.000
Update Date
2020-07-29T02:01:24.000
Closed Date
2020-07-29T01:18:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeP29AAF
Lat Location
(32.69889061114993500,-96.77823101757212000)
20-00381857
Service Request Number: 20-00381857 • Address: 4207 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00381857
Address
4207 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:41:59.000
Update Date
2020-04-14T14:42:55.000
Closed Date
2020-04-14T14:41:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5v7AAD
Lat Location
(32.81574342349174000,-96.81025265848955000)
20-00482206
Service Request Number: 20-00482206 • Address: 623 BROOKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00482206
Address
623 BROOKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-09T15:50:31.000
Update Date
2020-05-14T15:28:30.000
Closed Date
2020-05-09T15:50:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBUdBAAX
Lat Location
(32.85068378309533000,-96.70932337464232000)
20-00263174
Service Request Number: 20-00263174 • Address: 1015 S BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00263174
Address
1015 S BECKLEY AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T17:18:26.000
Update Date
2020-03-18T12:43:32.000
Closed Date
2020-03-13T17:18:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56mdAAB
Lat Location
(32.73567059134872000,-96.82288317910655000)
20-00082855
Service Request Number: 20-00082855 • Address: 2602 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00082855
Address
2602 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-25T09:27:11.000
Update Date
2020-04-14T14:40:25.000
Closed Date
2020-01-25T09:27:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3jTNAAZ
Lat Location
(32.71687590894712000,-96.80416087777971000)
20-00784593
Service Request Number: 20-00784593 • Address: 737 SUNSET AVE, DALLAS • City Council District: 1
Service Request Number
20-00784593
Address
737 SUNSET AVE, DALLAS
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-30T16:06:47.000
Update Date
2020-09-09T15:07:44.000
Closed Date
2020-07-30T16:06:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XetDtAAJ
Lat Location
(32.74443724346823400,-96.83559967064963000)
20-00277800
Service Request Number: 20-00277800 • Address: 11880 N CENTRAL EXPY NB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00277800
Address
11880 N CENTRAL EXPY NB, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:25:44.000
Update Date
2020-03-18T12:54:16.000
Closed Date
2020-03-18T11:25:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZLJAA3
Lat Location
(32.91021062494430000,-96.76870974010693000)
20-00068524
Service Request Number: 20-00068524 • Address: 1907 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00068524
Address
1907 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed
Created Date
2020-01-22T08:38:49.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-01-22T08:38:49.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3CiPAAV
Lat Location
(32.81153806777696000,-96.77490593564843000)
20-00380751
Service Request Number: 20-00380751 • Address: GARLAND RD & BARNES BRIDGE RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00380751
Address
GARLAND RD & BARNES BRIDGE RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:36:47.000
Update Date
2020-04-14T15:02:42.000
Closed Date
2020-04-14T12:36:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG47uAAD
Lat Location
(32.85122811637993000,-96.68093271803279000)
19-01432607
Service Request Number: 19-01432607 • Address: 2629 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01432607
Address
2629 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-12-13T15:54:43.000
Update Date
2020-03-18T12:42:21.000
Closed Date
2019-12-13T15:54:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxNHUAA3
Lat Location
(32.70637620523550000,-96.78306341456297000)
20-00381536
Service Request Number: 20-00381536 • Address: 9330 MOSS FARM LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00381536
Address
9330 MOSS FARM LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:06:12.000
Update Date
2020-04-14T15:12:58.000
Closed Date
2020-04-14T14:06:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5PGAA1
Lat Location
(32.89588898489777000,-96.73848429137018000)
20-00491176
Service Request Number: 20-00491176 • Address: 6821 DELMETA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00491176
Address
6821 DELMETA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:25:44.000
Update Date
2020-05-14T15:02:44.000
Closed Date
2020-05-12T12:25:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC9bcAAD
Lat Location
(32.95157324049978000,-96.79100147882774000)
20-00382260
Service Request Number: 20-00382260 • Address: 7724 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382260
Address
7724 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T15:24:26.000
Update Date
2020-04-14T15:28:07.000
Closed Date
2020-04-14T15:24:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6VUAA1
Lat Location
(32.65303378926972000,-96.81919238362966000)
20-00277923
Service Request Number: 20-00277923 • Address: 9000 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00277923
Address
9000 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:38:34.000
Update Date
2020-03-18T13:29:00.000
Closed Date
2020-03-18T11:38:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZXjAAN
Lat Location
(32.91768561186283000,-96.74834613803891000)
20-00598122
Service Request Number: 20-00598122 • Address: 4510 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00598122
Address
4510 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T15:34:24.000
Update Date
2020-06-15T11:53:23.000
Closed Date
2020-06-09T15:34:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwEyCAAV
Lat Location
(32.75380793466080600,-96.75876279326278000)
20-00217998
Service Request Number: 20-00217998 • Address: 9655 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00217998
Address
9655 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T09:06:55.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-03-03T09:06:55.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnlLmAAJ
Lat Location
(32.88967897152133400,-96.73430704516257000)
19-01419895
Service Request Number: 19-01419895 • Address: 4003 ROLINDA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01419895
Address
4003 ROLINDA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-12-10T18:48:48.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-10T18:48:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of5DPAAZ
Lat Location
(32.72107317152958000,-96.88510833363843000)
20-00777297
Service Request Number: 20-00777297 • Address: 2816 W KIEST BLVD, DALLAS • City Council District: 3
Service Request Number
20-00777297
Address
2816 W KIEST BLVD, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T15:42:50.000
Update Date
2020-07-29T02:15:19.000
Closed Date
2020-07-28T15:42:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePBUAA3
Lat Location
(32.70459514049660000,-96.86633758270176000)
20-00684330
Service Request Number: 20-00684330 • Address: 9327 BISCAYNE BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00684330
Address
9327 BISCAYNE BLVD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-02T13:05:20.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-07-02T13:05:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwXdKAAV
Lat Location
(32.84050299415916000,-96.71181329574289000)
20-00498458
Service Request Number: 20-00498458 • Address: 3103 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00498458
Address
3103 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T17:27:16.000
Update Date
2020-05-14T15:17:12.000
Closed Date
2020-05-13T17:27:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCPtgAAH
Lat Location
(32.77498726029861600,-96.76803956624754000)
20-00382135
Service Request Number: 20-00382135 • Address: 2800 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00382135
Address
2800 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:10:09.000
Update Date
2020-04-14T15:14:17.000
Closed Date
2020-04-14T15:10:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6K2AAL
Lat Location
(32.72021145482839400,-96.86576221652896000)
20-00777269
Service Request Number: 20-00777269 • Address: 538 MANNINGTON DR, DALLAS • City Council District: 3
Service Request Number
20-00777269
Address
538 MANNINGTON DR, DALLAS
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T00:06:15.000
Update Date
2020-07-29T01:25:34.000
Closed Date
2020-07-29T00:06:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000XeOvRAAV
Lat Location
(32.67095237667750500,-96.83069149524424000)
20-00128274
Service Request Number: 20-00128274 • Address: 3439 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00128274
Address
3439 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-06T21:53:19.000
Update Date
2020-03-18T12:43:43.000
Closed Date
2020-02-06T21:53:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5UPgAAN
Lat Location
(32.78416365510479000,-96.90691745085860000)
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