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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381644
Service Request Number: 20-00381644 • Address: 716 PARKWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00381644
Address
716 PARKWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:18:56.000
Update Date
2020-04-14T15:01:18.000
Closed Date
2020-04-14T14:18:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5UCAA1
Lat Location
(32.69179379361343500,-96.83617295903399000)
20-00278461
Service Request Number: 20-00278461 • Address: 6632 MEADE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00278461
Address
6632 MEADE ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:48:48.000
Update Date
2020-03-18T13:34:15.000
Closed Date
2020-03-18T12:48:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aRXAAZ
Lat Location
(32.66747729705415000,-96.83133713727241000)
20-00381728
Service Request Number: 20-00381728 • Address: 1130 QUAKER ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381728
Address
1130 QUAKER ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:28:45.000
Update Date
2020-04-14T14:44:27.000
Closed Date
2020-04-14T14:28:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5ihAAD
Lat Location
(32.80137861267413000,-96.84557252314593000)
20-00377055
Service Request Number: 20-00377055 • Address: 1240 DALVIEW AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00377055
Address
1240 DALVIEW AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T15:29:02.000
Update Date
2020-04-14T15:29:26.000
Closed Date
2020-04-13T15:29:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFx9fAAD
Lat Location
(32.73459200752551400,-96.79103648709298000)
20-00905899
Service Request Number: 20-00905899 • Address: 4337 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00905899
Address
4337 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-09-07T21:44:27.000
Update Date
2020-09-09T14:46:44.000
Closed Date
2020-09-07T21:44:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynb07AAB
Lat Location
(32.92024899963714000,-96.83617411624200000)
20-00441297
Service Request Number: 20-00441297 • Address: 4634 SAN GABRIEL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00441297
Address
4634 SAN GABRIEL DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-22T11:57:17.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2020-04-22T11:57:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDPg8AAH
Lat Location
(32.89960958613273000,-96.82892463957293000)
20-00502415
Service Request Number: 20-00502415 • Address: 1827 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00502415
Address
1827 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:56:58.000
Update Date
2020-05-14T14:58:16.000
Closed Date
2020-05-14T14:56:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCZI7AAP
Lat Location
(32.77860862523609600,-96.84914038343594000)
20-00574141
Service Request Number: 20-00574141 • Address: BEAUMONT ST & S PEARL EXPY SB, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00574141
Address
BEAUMONT ST & S PEARL EXPY SB, DALLAS, TX, 75215
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T06:43:16.000
Update Date
2020-06-15T12:38:47.000
Closed Date
2020-06-03T06:43:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvGwTAAV
Lat Location
(32.77399750205791000,-96.78416228010165000)
19-01231762
Service Request Number: 19-01231762 • Address: 7265 DOGWOOD CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01231762
Address
7265 DOGWOOD CREEK LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-18T10:48:53.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-18T10:48:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXUv4AAH
Lat Location
(33.00323092683988000,-96.78096942040759000)
20-00254733
Service Request Number: 20-00254733 • Address: ABRAMS RD & VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00254733
Address
ABRAMS RD & VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-03-12T08:06:55.000
Update Date
2020-03-18T13:00:08.000
Closed Date
2020-03-12T08:06:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4qTtAAJ
Lat Location
(32.82104530633245000,-96.75289029160487000)
20-00777264
Service Request Number: 20-00777264 • Address: 2465 KEMP ST, DALLAS • City Council District: 8
Service Request Number
20-00777264
Address
2465 KEMP ST, DALLAS
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T23:52:48.000
Update Date
2020-07-29T01:51:08.000
Closed Date
2020-07-28T23:52:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOuJAAV
Lat Location
(32.66727368969688400,-96.78043031433576000)
20-00212433
Service Request Number: 20-00212433 • Address: 3185 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00212433
Address
3185 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-01T13:15:31.000
Update Date
2020-03-18T12:53:16.000
Closed Date
2020-03-01T13:15:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnX22AAF
Lat Location
(32.82681715907207000,-96.76162850260724000)
20-00382330
Service Request Number: 20-00382330 • Address: 8360 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00382330
Address
8360 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:31:51.000
Update Date
2020-04-14T15:32:46.000
Closed Date
2020-04-14T15:31:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6c6AAD
Lat Location
(32.64635849748551000,-96.83991509400033000)
20-00616763
Service Request Number: 20-00616763 • Address: 4127 WESTERN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00616763
Address
4127 WESTERN ST, DALLAS, TX, 75211
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:50:57.000
Update Date
2020-06-15T11:51:03.000
Closed Date
2020-06-15T11:50:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0OLAAZ
Lat Location
(32.73000669794596000,-96.88729500910091000)
20-00577088
Service Request Number: 20-00577088 • Address: 8500 GLADWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00577088
Address
8500 GLADWOOD LN, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T14:30:52.000
Update Date
2020-06-15T12:01:29.000
Closed Date
2020-06-03T14:30:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvOOMAA3
Lat Location
(32.90239208545797000,-96.75755805058053000)
20-00278799
Service Request Number: 20-00278799 • Address: 1318 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278799
Address
1318 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:37:45.000
Update Date
2020-03-18T13:39:02.000
Closed Date
2020-03-18T13:37:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5b25AAB
Lat Location
(32.77847343373268500,-96.84227147066609000)
20-00500039
Service Request Number: 20-00500039 • Address: 18300 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00500039
Address
18300 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:15:21.000
Update Date
2020-05-14T15:00:11.000
Closed Date
2020-05-14T10:15:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCUG1AAP
Lat Location
(32.99995417192029000,-96.78523807322050000)
20-00777298
Service Request Number: 20-00777298 • Address: 2714 PROVINCE LN, DALLAS • City Council District: 9
Service Request Number
20-00777298
Address
2714 PROVINCE LN, DALLAS
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T17:19:40.000
Update Date
2020-07-29T02:19:51.000
Closed Date
2020-07-28T17:19:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePCIAA3
Lat Location
(32.82307971705281000,-96.66749338446100000)
20-00277982
Service Request Number: 20-00277982 • Address: 2827 TANNER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00277982
Address
2827 TANNER ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:46:01.000
Update Date
2020-03-18T12:50:41.000
Closed Date
2020-03-18T11:46:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZdhAAF
Lat Location
(32.76583106099601400,-96.76388198966474000)
20-00057937
Service Request Number: 20-00057937 • Address: 1416 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00057937
Address
1416 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-17T16:47:14.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-17T16:47:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2omUAAR
Lat Location
(32.67742304948565400,-96.80062075106014000)
20-00256755
Service Request Number: 20-00256755 • Address: 4608 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00256755
Address
4608 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T12:09:37.000
Update Date
2020-03-18T12:49:31.000
Closed Date
2020-03-12T12:09:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4u1WAAR
Lat Location
(32.99444923533723500,-96.83435555788317000)
20-00382166
Service Request Number: 20-00382166 • Address: 1009 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382166
Address
1009 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:13:10.000
Update Date
2020-04-14T15:16:15.000
Closed Date
2020-04-14T15:13:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6N1AAL
Lat Location
(32.74955595303727000,-96.83950752067126000)
20-00210278
Service Request Number: 20-00210278 • Address: 7540 MASON DELLS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00210278
Address
7540 MASON DELLS DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-28T18:36:48.000
Update Date
2020-03-18T13:05:44.000
Closed Date
2020-02-28T18:36:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmWD7AAN
Lat Location
(32.90422641385798400,-96.77764228809798000)
20-00244768
Service Request Number: 20-00244768 • Address: 2316 COLONY CT, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00244768
Address
2316 COLONY CT, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T08:14:52.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-10T08:14:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4W99AAF
Lat Location
(32.83512788628927000,-96.85645913951677000)
20-00501101
Service Request Number: 20-00501101 • Address: 6124 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00501101
Address
6124 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:15:07.000
Update Date
2020-05-14T14:43:24.000
Closed Date
2020-05-14T12:15:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWQIAA5
Lat Location
(32.82700323985702000,-96.83776809273381000)
20-00572419
Service Request Number: 20-00572419 • Address: 10012 SHADYVIEW DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00572419
Address
10012 SHADYVIEW DR, DALLAS, TX, 75238
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T14:30:20.000
Update Date
2020-06-15T11:55:07.000
Closed Date
2020-06-02T14:30:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvCCQAA3
Lat Location
(32.87250987350028500,-96.71249801015146000)
20-00381710
Service Request Number: 20-00381710 • Address: 1119 QUAKER ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381710
Address
1119 QUAKER ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:27:26.000
Update Date
2020-04-14T14:42:30.000
Closed Date
2020-04-14T14:27:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5gvAAD
Lat Location
(32.80149497269839000,-96.84605353382877000)
20-00603608
Service Request Number: 20-00603608 • Address: 2623 GOOCH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00603608
Address
2623 GOOCH ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T18:39:49.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-03T18:39:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwSyDAAV
Lat Location
(32.67277361911904000,-96.77860178806350000)
20-00278442
Service Request Number: 20-00278442 • Address: 2746 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278442
Address
2746 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:45:51.000
Update Date
2020-03-18T13:07:36.000
Closed Date
2020-03-18T12:45:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aPgAAJ
Lat Location
(32.73481399407564000,-96.86496736146856000)
20-00176424
Service Request Number: 20-00176424 • Address: 738 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00176424
Address
738 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T12:27:53.000
Update Date
2020-03-18T12:59:51.000
Closed Date
2020-02-20T12:27:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlCZ2AAN
Lat Location
(32.72548822696180000,-96.71422768315590000)
20-00278280
Service Request Number: 20-00278280 • Address: 1868 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278280
Address
1868 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:22:11.000
Update Date
2020-03-18T13:23:28.000
Closed Date
2020-03-18T12:22:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5a7NAAR
Lat Location
(32.76942687407479000,-96.83572305340002000)
20-00616550
Service Request Number: 20-00616550 • Address: ALPHA RD & PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00616550
Address
ALPHA RD & PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:22:42.000
Update Date
2020-06-15T12:15:40.000
Closed Date
2020-06-15T11:22:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzmiAAB
Lat Location
(32.93216883946638500,-96.78247033871160000)
20-00332349
Service Request Number: 20-00332349 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00332349
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-04T13:27:03.000
Status
Closed
Created Date
2020-04-01T13:26:55.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-01T13:26:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TEd2DAAT
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00487093
Service Request Number: 20-00487093 • Address: 10227 BLACKJACK OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00487093
Address
10227 BLACKJACK OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:38:50.000
Update Date
2020-05-14T15:38:06.000
Closed Date
2020-05-11T14:38:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0JHAA1
Lat Location
(32.75347824676817000,-96.64697874131558000)
20-00278691
Service Request Number: 20-00278691 • Address: 8181 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278691
Address
8181 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:22:34.000
Update Date
2020-03-18T13:25:17.000
Closed Date
2020-03-18T13:22:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5asTAAR
Lat Location
(32.64858178311319400,-96.78175916010515000)
20-00312184
Service Request Number: 20-00312184 • Address: TURTLE CREEK BLVD & MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00312184
Address
TURTLE CREEK BLVD & MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-27T07:20:04.000
Update Date
2020-04-14T14:52:28.000
Closed Date
2020-03-27T07:20:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE2NoAAL
Lat Location
(32.80130591316452000,-96.81106142005463000)
20-00382096
Service Request Number: 20-00382096 • Address: 8333 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382096
Address
8333 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:05:46.000
Update Date
2020-04-14T15:26:40.000
Closed Date
2020-04-14T15:05:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6GZAA1
Lat Location
(32.64647638161240000,-96.78100366338256000)
20-00278457
Service Request Number: 20-00278457 • Address: 7971 BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00278457
Address
7971 BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:48:26.000
Update Date
2020-03-18T13:13:00.000
Closed Date
2020-03-18T12:48:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5aRIAAZ
Lat Location
(32.95776755516328000,-96.77015996098912000)
20-00456946
Service Request Number: 20-00456946 • Address: 330 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00456946
Address
330 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-03T21:48:09.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-03T21:48:09.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAcmiAAD
Lat Location
(32.66217807519084000,-96.81839279026900000)
20-00465803
Service Request Number: 20-00465803 • Address: 200 STARK RD, DALLAS, TX, 75253 • Department: Court & Detention Services
Service Request Number
20-00465803
Address
200 STARK RD, DALLAS, TX, 75253
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-05T15:03:21.000
Update Date
2020-05-14T14:51:19.000
Closed Date
2020-05-05T15:03:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAunXAAT
Lat Location
(32.68022525337151000,-96.57346984541867000)
20-00380955
Service Request Number: 20-00380955 • Address: 2222 BEN HUR ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00380955
Address
2222 BEN HUR ST, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:58:20.000
Update Date
2020-04-14T14:56:04.000
Closed Date
2020-04-14T12:58:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4RaAAL
Lat Location
(32.67628323756442000,-96.61530830600204000)
19-01206723
Service Request Number: 19-01206723 • Address: HILLBROOK ST & VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
19-01206723
Address
HILLBROOK ST & VANDERBILT AVE, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-10T08:19:42.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2019-10-10T08:19:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N67WzAAJ
Lat Location
(32.82586545453144000,-96.74437027813090000)
20-00382389
Service Request Number: 20-00382389 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382389
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:38:04.000
Update Date
2020-04-14T15:38:57.000
Closed Date
2020-04-14T15:38:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6hGAAT
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00615879
Service Request Number: 20-00615879 • Address: 3923 HAWICK LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00615879
Address
3923 HAWICK LN, DALLAS, TX, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T09:59:21.000
Status
Closed
Created Date
2020-06-15T09:59:14.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-15T09:59:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyJGAAZ
Lat Location
(32.86412113270654000,-96.85041688183183000)
20-00083388
Service Request Number: 20-00083388 • Address: 2704 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00083388
Address
2704 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-25T13:42:24.000
Update Date
2020-04-14T15:15:07.000
Closed Date
2020-01-25T13:42:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3kNsAAJ
Lat Location
(32.71475866932779000,-96.80418786633183000)
20-00541028
Service Request Number: 20-00541028 • Address: WESTMOUNT AVE & FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00541028
Address
WESTMOUNT AVE & FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-25T17:25:14.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-05-25T17:25:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDyQ6AAL
Lat Location
(32.75705547512587000,-96.86715237457015000)
20-00381431
Service Request Number: 20-00381431 • Address: 715 N LANCASTER AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00381431
Address
715 N LANCASTER AVE, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:54:27.000
Update Date
2020-04-14T15:18:48.000
Closed Date
2020-04-14T13:54:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5EcAAL
Lat Location
(32.75624908121730500,-96.81423954886273000)
20-00490745
Service Request Number: 20-00490745 • Address: 8919 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00490745
Address
8919 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:35:10.000
Update Date
2020-05-14T15:14:04.000
Closed Date
2020-05-12T11:35:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC8irAAD
Lat Location
(32.89784985836286000,-96.73017186599634000)
20-00331356
Service Request Number: 20-00331356 • Address: 5427 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00331356
Address
5427 MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-01T11:22:35.000
Update Date
2020-04-14T14:52:30.000
Closed Date
2020-04-01T11:22:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEbJHAA1
Lat Location
(32.81539994793988000,-96.77630768018938000)
20-00381481
Service Request Number: 20-00381481 • Address: DENTON DR & ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00381481
Address
DENTON DR & ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:59:01.000
Update Date
2020-04-14T15:32:44.000
Closed Date
2020-04-14T13:59:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5GKAA1
Lat Location
(32.89528374343042600,-96.88825901001958000)
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