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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381934
Service Request Number: 20-00381934 • Address: 1005 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00381934
Address
1005 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:50:02.000
Update Date
2020-04-14T14:55:38.000
Closed Date
2020-04-14T14:50:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5peAAD
Lat Location
(32.74955579548943500,-96.83947193203441000)
20-00382267
Service Request Number: 20-00382267 • Address: 1868 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00382267
Address
1868 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:25:02.000
Update Date
2020-04-14T15:26:51.000
Closed Date
2020-04-14T15:25:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6VyAAL
Lat Location
(32.76942687407479000,-96.83572305340002000)
20-00382377
Service Request Number: 20-00382377 • Address: 9123 CRAIGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00382377
Address
9123 CRAIGE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T18:11:14.000
Update Date
2020-04-14T15:36:58.000
Closed Date
2020-04-01T18:11:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6gIAAT
Lat Location
(32.73652958487698000,-96.66361432120915000)
20-00581752
Service Request Number: 20-00581752 • Address: 10741 EDEN ROC DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00581752
Address
10741 EDEN ROC DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-29T11:02:16.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-29T11:02:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvaY5AAJ
Lat Location
(32.86960859103714000,-96.69779505661423000)
20-00278958
Service Request Number: 20-00278958 • Address: 2509 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278958
Address
2509 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:59:25.000
Update Date
2020-03-18T14:00:54.000
Closed Date
2020-03-18T13:59:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bMOAAZ
Lat Location
(32.72131288297003000,-96.87446702798890000)
20-00382047
Service Request Number: 20-00382047 • Address: 3819 MT WASHINGTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382047
Address
3819 MT WASHINGTON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T13:22:38.000
Update Date
2020-04-14T15:01:17.000
Closed Date
2020-04-01T13:22:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6BuAAL
Lat Location
(32.74353726382109600,-96.88116137872098000)
20-00904713
Service Request Number: 20-00904713 • Address: 934 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904713
Address
934 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-07T08:31:52.000
Update Date
2020-09-09T15:21:05.000
Closed Date
2020-09-07T08:31:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXViAAN
Lat Location
(32.74414749652247000,-96.83852629665205000)
20-00340635
Service Request Number: 20-00340635 • Address: 1830 HUNTINGDON AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00340635
Address
1830 HUNTINGDON AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-03T11:08:39.000
Update Date
2020-04-14T14:57:00.000
Closed Date
2020-04-03T11:08:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEtjWAAT
Lat Location
(32.73081095318080000,-96.79731004391303000)
20-00501945
Service Request Number: 20-00501945 • Address: 7501 N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00501945
Address
7501 N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:03:13.000
Update Date
2020-05-14T15:32:42.000
Closed Date
2020-05-14T14:03:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYCnAAP
Lat Location
(32.82034614564866000,-96.87001625028608000)
20-00269460
Service Request Number: 20-00269460 • Address: 2409 SUNSET AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00269460
Address
2409 SUNSET AVE, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:02:20.000
Update Date
2020-03-18T14:31:54.000
Closed Date
2020-03-16T15:02:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IvBAAV
Lat Location
(32.74448064158343600,-96.85726463182404000)
20-00278547
Service Request Number: 20-00278547 • Address: 902 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278547
Address
902 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:00:41.000
Update Date
2020-03-18T13:43:22.000
Closed Date
2020-03-18T13:00:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aZNAAZ
Lat Location
(32.75268993221028000,-96.87397283398165000)
20-00075177
Service Request Number: 20-00075177 • Address: 2729 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00075177
Address
2729 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T13:13:40.000
Update Date
2020-04-14T15:28:33.000
Closed Date
2020-01-23T13:13:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3ScIAAV
Lat Location
(32.71437469762036400,-96.80472686174910000)
20-00276762
Service Request Number: 20-00276762 • Address: 1503 VILLARS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00276762
Address
1503 VILLARS ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-18T09:24:26.000
Update Date
2020-05-14T15:32:51.000
Closed Date
2020-03-18T09:24:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XVWAA3
Lat Location
(32.79507079894095500,-96.78584410086161000)
20-00262692
Service Request Number: 20-00262692 • Address: 7407 PINEBERRY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00262692
Address
7407 PINEBERRY RD, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:58:44.000
Update Date
2020-03-18T14:07:51.000
Closed Date
2020-03-13T15:58:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5650AAB
Lat Location
(32.63409789146459000,-96.94718387799863000)
20-00278856
Service Request Number: 20-00278856 • Address: 106 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00278856
Address
106 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:46:02.000
Update Date
2020-03-18T13:48:05.000
Closed Date
2020-03-18T13:46:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bBpAAJ
Lat Location
(32.72026787263385000,-96.82302548939688000)
20-00276749
Service Request Number: 20-00276749 • Address: 2737 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00276749
Address
2737 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:23:17.000
Update Date
2020-03-18T13:43:51.000
Closed Date
2020-03-18T09:23:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XQIAA3
Lat Location
(32.80433553654008000,-96.84462554909766000)
20-00301982
Service Request Number: 20-00301982 • Address: 6833 SUNSHADE LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00301982
Address
6833 SUNSHADE LN, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-24T16:00:36.000
Update Date
2020-05-14T14:59:39.000
Closed Date
2020-03-24T16:00:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDiObAAL
Lat Location
(32.68267590227410600,-96.93770429602763000)
20-00483938
Service Request Number: 20-00483938 • Address: 7111 LYRE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00483938
Address
7111 LYRE LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-11T08:48:04.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-11T08:48:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBtNKAA1
Lat Location
(32.83382775844770400,-96.73694512991358000)
20-00207154
Service Request Number: 20-00207154 • Address: 3716 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207154
Address
3716 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:11:02.000
Update Date
2020-03-18T14:14:08.000
Closed Date
2020-02-28T11:11:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPfnAAF
Lat Location
(32.76237374975793400,-96.76316105148460000)
20-00686522
Service Request Number: 20-00686522 • Address: 1736 PEAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00686522
Address
1736 PEAR ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-02T19:33:17.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-07-02T19:33:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwcmYAAR
Lat Location
(32.75185400689787000,-96.76513211486284000)
20-00260545
Service Request Number: 20-00260545 • Address: 4915 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00260545
Address
4915 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:32:15.000
Update Date
2020-03-18T14:12:09.000
Closed Date
2020-03-13T10:32:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T525pAAB
Lat Location
(32.85133829115575600,-96.82619044821477000)
20-00501794
Service Request Number: 20-00501794 • Address: 3728 GARDEN LN, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501794
Address
3728 GARDEN LN, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:44:25.000
Update Date
2020-05-14T15:18:35.000
Closed Date
2020-05-14T13:44:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCY0WAAX
Lat Location
(32.76230788429542000,-96.74178977664727000)
20-00462323
Service Request Number: 20-00462323 • Address: 10100 ACUNA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00462323
Address
10100 ACUNA ST, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T21:00:52.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-04T21:00:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAnNFAA1
Lat Location
(32.74675027954571500,-96.65077312809116000)
19-01451532
Service Request Number: 19-01451532 • Address: 3730 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01451532
Address
3730 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2019-12-19T14:38:01.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2019-12-19T14:38:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PyKYWAA3
Lat Location
(32.75566653478130000,-96.77074519241265000)
20-00232278
Service Request Number: 20-00232278 • Address: 1103 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00232278
Address
1103 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T10:32:02.000
Update Date
2020-07-12T01:07:26.000
Closed Date
2020-03-06T10:32:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnKB1AAN
Lat Location
(32.73827637811489000,-96.80737052196477000)
20-00206752
Service Request Number: 20-00206752 • Address: 3929 KYNARD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206752
Address
3929 KYNARD ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:30:40.000
Update Date
2020-03-18T13:44:52.000
Closed Date
2020-02-28T10:30:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOqkAAF
Lat Location
(32.75940507619779400,-96.76158957291540000)
20-00205515
Service Request Number: 20-00205515 • Address: 8719 DICEMAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00205515
Address
8719 DICEMAN DR, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-02-27T18:38:18.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-02-27T18:38:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmL6FAAV
Lat Location
(32.82059338764396000,-96.70777916799481000)
20-00272533
Service Request Number: 20-00272533 • Address: 8024 TILLMAN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00272533
Address
8024 TILLMAN ST, DALLAS, TX, 75217
City Council District
5
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:54:22.000
Update Date
2020-03-18T14:38:15.000
Closed Date
2020-03-17T10:54:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5P78AAF
Lat Location
(32.74395050975885400,-96.68379356811306000)
20-00815705
Service Request Number: 20-00815705 • Address: 4251 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00815705
Address
4251 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-10T01:25:51.000
Update Date
2020-09-09T15:17:16.000
Closed Date
2020-08-10T01:25:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xv4VyAAJ
Lat Location
(32.77667288075019000,-96.75057807098445000)
20-00591429
Service Request Number: 20-00591429 • Address: 13432 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00591429
Address
13432 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:51:57.000
Update Date
2020-06-15T12:20:27.000
Closed Date
2020-06-08T10:51:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvyBsAAJ
Lat Location
(32.93033168554334400,-96.70911699480592000)
20-00382321
Service Request Number: 20-00382321 • Address: 3014 NAVARO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382321
Address
3014 NAVARO ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:31:02.000
Update Date
2020-04-14T15:38:49.000
Closed Date
2020-04-14T15:31:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6bSAAT
Lat Location
(32.77867675799140000,-96.84632561050773000)
20-00616736
Service Request Number: 20-00616736 • Address: 8786 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00616736
Address
8786 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:46:41.000
Update Date
2020-06-15T11:49:01.000
Closed Date
2020-06-15T11:46:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx0DxAAJ
Lat Location
(32.81262597727809000,-96.69908207001396000)
20-00900595
Service Request Number: 20-00900595 • Address: 6951 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00900595
Address
6951 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-04T14:10:32.000
Update Date
2020-09-09T14:35:22.000
Closed Date
2020-09-04T14:10:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywo92AAB
Lat Location
(32.70042890508500000,-96.94526775686678000)
20-00193721
Service Request Number: 20-00193721 • Address: 9599 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00193721
Address
9599 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-25T14:19:53.000
Update Date
2020-03-18T13:43:33.000
Closed Date
2020-02-25T14:19:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlt5SAAR
Lat Location
(32.85903002264842000,-96.86787692503871000)
20-00275681
Service Request Number: 20-00275681 • Address: 511 LOWELL ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00275681
Address
511 LOWELL ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-17T17:59:12.000
Update Date
2020-03-18T13:46:18.000
Closed Date
2020-03-17T17:59:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5UOeAAN
Lat Location
(32.80561774321584000,-96.75657046805095000)
20-00184470
Service Request Number: 20-00184470 • Address: E OVERTON RD & RAMONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00184470
Address
E OVERTON RD & RAMONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-22T11:29:24.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-02-22T11:29:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlVhIAAV
Lat Location
(32.70141373314542000,-96.80613051650592000)
20-00441664
Service Request Number: 20-00441664 • Address: 2328 PALL MALL AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00441664
Address
2328 PALL MALL AVE, DALLAS, TX, 75241
City Council District
8
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-29T11:13:05.000
Update Date
2020-05-14T15:27:29.000
Closed Date
2020-04-29T11:13:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDQJeAAP
Lat Location
(32.67132143782608000,-96.78266726174222000)
20-00263873
Service Request Number: 20-00263873 • Address: 4029 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00263873
Address
4029 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:58:08.000
Update Date
2020-03-18T14:03:52.000
Closed Date
2020-03-14T10:58:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58JvAAJ
Lat Location
(32.81224843783956000,-96.81034569843469000)
20-00439880
Service Request Number: 20-00439880 • Address: 3918 PENELOPE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00439880
Address
3918 PENELOPE ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T21:07:54.000
Update Date
2020-06-15T12:28:41.000
Closed Date
2020-04-28T21:07:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDMJLAA5
Lat Location
(32.77270403174283000,-96.75093664982441000)
20-00263048
Service Request Number: 20-00263048 • Address: 7805 BROOKDALE DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00263048
Address
7805 BROOKDALE DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:48:08.000
Update Date
2020-03-18T14:14:34.000
Closed Date
2020-03-13T16:48:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56ZPAAZ
Lat Location
(32.83737100894745000,-96.85286860626644000)
20-00226955
Service Request Number: 20-00226955 • Address: 12051 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00226955
Address
12051 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T09:12:20.000
Update Date
2020-03-18T14:27:46.000
Closed Date
2020-03-05T09:12:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000So9WFAAZ
Lat Location
(32.91339853761986000,-96.86829829079765000)
20-00222211
Service Request Number: 20-00222211 • Address: 2352 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00222211
Address
2352 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T22:52:20.000
Update Date
2020-03-18T14:37:36.000
Closed Date
2020-03-03T22:52:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnvBrAAJ
Lat Location
(32.83237167070394000,-96.67566587216017000)
20-00467098
Service Request Number: 20-00467098 • Address: 703 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00467098
Address
703 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T20:04:07.000
Update Date
2020-06-15T11:58:58.000
Closed Date
2020-05-05T20:04:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAx2zAAD
Lat Location
(32.73734086415907000,-96.83394841059182000)
20-00255528
Service Request Number: 20-00255528 • Address: 9217 ORBITER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00255528
Address
9217 ORBITER DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:50:47.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-03-12T09:50:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4rxvAAB
Lat Location
(32.90118023541573000,-96.76219408713660000)
20-00382103
Service Request Number: 20-00382103 • Address: 11470 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00382103
Address
11470 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:06:28.000
Update Date
2020-04-14T15:25:35.000
Closed Date
2020-04-14T15:06:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6H8AAL
Lat Location
(32.85072258637645600,-96.68123353997944000)
20-00586351
Service Request Number: 20-00586351 • Address: HAYMARKET RD & TEAGARDEN RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00586351
Address
HAYMARKET RD & TEAGARDEN RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-05T15:22:50.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-06-05T15:22:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvmSQAAZ
Lat Location
(32.67622173045716000,-96.64106148086590000)
20-00913684
Service Request Number: 20-00913684 • Address: 4114 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00913684
Address
4114 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T14:55:24.000
Update Date
2020-09-09T15:04:00.000
Closed Date
2020-09-09T14:55:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo6DEAAZ
Lat Location
(32.77527611753479400,-96.75193356690855000)
20-00262586
Service Request Number: 20-00262586 • Address: 5141 MONA LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00262586
Address
5141 MONA LN, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:43:18.000
Update Date
2020-03-18T14:09:31.000
Closed Date
2020-03-13T15:43:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55tyAAB
Lat Location
(32.68317741167935000,-96.92196847029139000)
20-00279221
Service Request Number: 20-00279221 • Address: W JEFFERSON BLVD & N MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00279221
Address
W JEFFERSON BLVD & N MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T14:34:30.000
Status
Closed
Created Date
2020-03-18T14:34:30.000
Update Date
2020-03-18T14:38:21.000
Closed Date
2020-03-18T14:34:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bp1AAB
Lat Location
(32.74649463355001000,-96.85147302164786000)
20-00904169
Service Request Number: 20-00904169 • Address: 9519 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00904169
Address
9519 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T14:33:11.000
Status
Closed
Created Date
2020-09-06T14:33:11.000
Update Date
2020-09-09T15:16:33.000
Closed Date
2020-09-06T14:33:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnUdDAAV
Lat Location
(32.90928443184048000,-96.72995382543743000)
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