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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00490405
Service Request Number: 20-00490405 • Address: 9433 FIELDCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00490405
Address
9433 FIELDCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:58:28.000
Update Date
2020-05-14T15:25:55.000
Closed Date
2020-05-12T10:58:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC82bAAD
Lat Location
(32.87446587314211000,-96.72033450792132000)
20-00264241
Service Request Number: 20-00264241 • Address: 9806 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00264241
Address
9806 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T14:19:48.000
Update Date
2020-03-18T14:35:42.000
Closed Date
2020-03-14T14:19:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58vBAAR
Lat Location
(32.87346482466960000,-96.86177536799356000)
20-00217033
Service Request Number: 20-00217033 • Address: 3581 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00217033
Address
3581 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-03-02T17:24:13.000
Update Date
2020-03-18T14:27:40.000
Closed Date
2020-03-02T17:24:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Sni5CAAR
Lat Location
(32.78523337663144600,-96.87394716307031000)
20-00762241
Service Request Number: 20-00762241 • Address: 7023 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00762241
Address
7023 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T08:23:12.000
Update Date
2020-07-31T12:08:42.000
Closed Date
2020-07-24T08:23:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdP9UAAV
Lat Location
(32.77567803352703600,-96.69900492166651000)
20-00278940
Service Request Number: 20-00278940 • Address: JOHN W CARPENTER FWY SB & REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00278940
Address
JOHN W CARPENTER FWY SB & REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T06:42:17.000
Update Date
2020-03-18T13:57:09.000
Closed Date
2020-03-18T06:42:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bKwAAJ
Lat Location
(32.82744294665350500,-96.88600278558059000)
20-00381834
Service Request Number: 20-00381834 • Address: 4001 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00381834
Address
4001 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:39:21.000
Update Date
2020-04-14T14:40:45.000
Closed Date
2020-04-14T14:39:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5jgAAD
Lat Location
(32.81369450219665400,-96.80788225996190000)
20-00075608
Service Request Number: 20-00075608 • Address: 3130 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00075608
Address
3130 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T14:12:27.000
Update Date
2020-04-14T15:30:34.000
Closed Date
2020-01-23T14:12:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3TVNAA3
Lat Location
(32.70950955852230600,-96.80235050132748000)
20-00268660
Service Request Number: 20-00268660 • Address: 921 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00268660
Address
921 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:36:51.000
Update Date
2020-03-18T14:33:31.000
Closed Date
2020-03-16T13:36:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5HbFAAV
Lat Location
(32.73690045660016000,-96.85552659128071000)
20-00270631
Service Request Number: 20-00270631 • Address: 2729 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00270631
Address
2729 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:34:10.000
Update Date
2020-03-18T14:21:58.000
Closed Date
2020-03-16T17:34:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KinAAF
Lat Location
(32.71438085449385000,-96.80462859928305000)
20-00278612
Service Request Number: 20-00278612 • Address: 1804 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278612
Address
1804 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:09:24.000
Update Date
2020-03-18T14:03:23.000
Closed Date
2020-03-18T13:09:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5aj7AAB
Lat Location
(32.76518450471760000,-96.84810985645595000)
20-00277816
Service Request Number: 20-00277816 • Address: 2300 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00277816
Address
2300 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:27:57.000
Update Date
2020-03-18T14:00:19.000
Closed Date
2020-03-18T11:27:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZJnAAN
Lat Location
(32.76033486494370000,-96.86008794360905000)
20-00278113
Service Request Number: 20-00278113 • Address: 619 BUCKALEW ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278113
Address
619 BUCKALEW ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:01:26.000
Update Date
2020-03-18T14:18:18.000
Closed Date
2020-03-18T12:01:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZrtAAF
Lat Location
(32.73993250969754000,-96.83881348732145000)
20-00276076
Service Request Number: 20-00276076 • Address: 8155 S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00276076
Address
8155 S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:29:30.000
Update Date
2020-03-18T14:39:18.000
Closed Date
2020-03-17T23:29:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGBAA3
Lat Location
(32.64817577909912000,-96.82343802995541000)
20-00434962
Service Request Number: 20-00434962 • Address: 5749 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00434962
Address
5749 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-28T07:06:18.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-04-28T07:06:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDDY7AAP
Lat Location
(32.82300994227277000,-96.76909661216557000)
20-00048383
Service Request Number: 20-00048383 • Address: 2205 LAMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00048383
Address
2205 LAMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T15:21:57.000
Update Date
2020-03-18T14:37:06.000
Closed Date
2020-01-15T15:21:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2Sj8AAF
Lat Location
(32.72128096448282000,-96.80810132555453000)
20-00276321
Service Request Number: 20-00276321 • Address: 13200 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00276321
Address
13200 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:15:55.000
Update Date
2020-03-18T14:17:54.000
Closed Date
2020-03-18T08:15:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WfCAAV
Lat Location
(32.68244247862574000,-96.60222763924350000)
20-00381230
Service Request Number: 20-00381230 • Address: 8997 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00381230
Address
8997 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:31:02.000
Update Date
2020-04-14T15:07:13.000
Closed Date
2020-04-14T13:31:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4qHAAT
Lat Location
(32.91788689238587000,-96.74847775256586000)
20-00382198
Service Request Number: 20-00382198 • Address: 1400 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382198
Address
1400 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:16:51.000
Update Date
2020-04-14T15:17:59.000
Closed Date
2020-04-14T15:16:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6Q5AAL
Lat Location
(32.79464990259576500,-96.81591549126640000)
20-00276646
Service Request Number: 20-00276646 • Address: 1814 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00276646
Address
1814 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:09:58.000
Update Date
2020-03-18T14:29:11.000
Closed Date
2020-03-18T09:09:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XIcAAN
Lat Location
(32.76222812035701000,-96.77442441912620000)
20-00910029
Service Request Number: 20-00910029 • Address: 4270 BONHAM ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00910029
Address
4270 BONHAM ST, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-08T17:10:26.000
Update Date
2020-09-09T14:58:34.000
Closed Date
2020-09-08T17:10:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnrKSAAZ
Lat Location
(32.88850449005150000,-96.83702378991370000)
20-00266307
Service Request Number: 20-00266307 • Address: 10320 TAMWORTH DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00266307
Address
10320 TAMWORTH DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:45:28.000
Update Date
2020-03-18T13:57:35.000
Closed Date
2020-03-16T08:45:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DUjAAN
Lat Location
(32.74668652730270000,-96.64592659706724000)
20-00262604
Service Request Number: 20-00262604 • Address: 7936 GLENWAY DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00262604
Address
7936 GLENWAY DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:46:25.000
Update Date
2020-03-18T13:48:15.000
Closed Date
2020-03-13T15:46:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55fXAAR
Lat Location
(32.65448983282917000,-96.96269806401492000)
20-00048461
Service Request Number: 20-00048461 • Address: 2209 LAMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00048461
Address
2209 LAMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T15:29:58.000
Update Date
2020-03-18T14:34:50.000
Closed Date
2020-01-15T15:29:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2SsyAAF
Lat Location
(32.72121698231900000,-96.80808499195746000)
20-00777260
Service Request Number: 20-00777260 • Address: 5254 DARLENE ST, DALLAS • City Council District: 3
Service Request Number
20-00777260
Address
5254 DARLENE ST, DALLAS
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T23:25:34.000
Update Date
2020-07-29T03:07:50.000
Closed Date
2020-07-28T23:25:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOroAAF
Lat Location
(32.68075503640354600,-96.84985474203495000)
20-00491557
Service Request Number: 20-00491557 • Address: 6630 LEAMEADOW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00491557
Address
6630 LEAMEADOW DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:19:24.000
Update Date
2020-05-14T14:51:06.000
Closed Date
2020-05-12T13:19:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCAnUAAX
Lat Location
(32.95414484594482500,-96.79634151521739000)
20-00246444
Service Request Number: 20-00246444 • Address: 5122 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00246444
Address
5122 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T11:34:35.000
Update Date
2020-03-18T14:32:32.000
Closed Date
2020-03-10T11:34:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ZCVAA3
Lat Location
(32.80253125868957000,-96.76637353919801000)
20-00278246
Service Request Number: 20-00278246 • Address: 5002 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00278246
Address
5002 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T12:17:53.000
Update Date
2020-03-18T13:40:46.000
Closed Date
2020-03-18T12:17:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5a2YAAR
Lat Location
(32.68750428804768400,-96.79009000154565000)
20-00274130
Service Request Number: 20-00274130 • Address: 5935 COLHURST ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00274130
Address
5935 COLHURST ST, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:18:08.000
Update Date
2020-03-18T14:18:58.000
Closed Date
2020-03-17T14:18:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Rt4AAF
Lat Location
(32.88129003566110000,-96.80580219313516000)
20-00260591
Service Request Number: 20-00260591 • Address: GREENWAY BLVD & WENONAH DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00260591
Address
GREENWAY BLVD & WENONAH DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:38:09.000
Update Date
2020-03-18T14:11:03.000
Closed Date
2020-03-13T10:38:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T52ABAAZ
Lat Location
(32.84139296335907000,-96.81787850069249000)
20-00374958
Service Request Number: 20-00374958 • Address: 11909 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00374958
Address
11909 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:26:56.000
Update Date
2020-04-14T15:05:06.000
Closed Date
2020-04-13T11:26:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtZFAA1
Lat Location
(32.91136418651923600,-96.80397707181895000)
20-00278079
Service Request Number: 20-00278079 • Address: 4263 S WALTON WALKER RAMP, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00278079
Address
4263 S WALTON WALKER RAMP, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:57:34.000
Update Date
2020-03-18T14:18:39.000
Closed Date
2020-03-18T11:57:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZnrAAF
Lat Location
(32.69134670437848000,-96.88860091152067000)
20-00267687
Service Request Number: 20-00267687 • Address: 10126 SAN LORENZO AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00267687
Address
10126 SAN LORENZO AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:31:52.000
Update Date
2020-03-18T13:44:14.000
Closed Date
2020-03-16T11:31:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5FvwAAF
Lat Location
(32.83194898184258000,-96.68256276478807000)
20-00248104
Service Request Number: 20-00248104 • Address: 9542 RIVERTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00248104
Address
9542 RIVERTON RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T15:04:06.000
Update Date
2020-03-18T14:23:38.000
Closed Date
2020-03-10T15:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cF3AAJ
Lat Location
(32.84312980900785600,-96.70787928504345000)
20-00276201
Service Request Number: 20-00276201 • Address: 1300 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276201
Address
1300 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:22:30.000
Update Date
2020-03-18T14:19:34.000
Closed Date
2020-03-18T07:22:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WH5AAN
Lat Location
(32.73816706920594000,-96.80542323748925000)
20-00278848
Service Request Number: 20-00278848 • Address: 8333 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278848
Address
8333 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:45:22.000
Update Date
2020-03-18T13:46:51.000
Closed Date
2020-03-18T13:45:22.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000T5bB6AAJ
Lat Location
(32.64647638161240000,-96.78100366338256000)
20-00129091
Service Request Number: 20-00129091 • Address: 1226 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00129091
Address
1226 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T10:26:38.000
Update Date
2020-03-18T14:09:38.000
Closed Date
2020-02-07T10:26:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5XPeAAN
Lat Location
(32.73439426052105000,-96.81397396744431000)
20-00279156
Service Request Number: 20-00279156 • Address: 39640 L B J FWY EB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00279156
Address
39640 L B J FWY EB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:26:15.000
Update Date
2020-03-18T14:34:55.000
Closed Date
2020-03-18T14:26:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5biKAAR
Lat Location
(32.64619706014183000,-96.85951877756130000)
20-00260401
Service Request Number: 20-00260401 • Address: 8703 CORTLEIGH PL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00260401
Address
8703 CORTLEIGH PL, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:13:08.000
Update Date
2020-03-18T14:12:54.000
Closed Date
2020-03-13T10:13:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T51pwAAB
Lat Location
(32.85802057486872000,-96.84702332628794000)
20-00276068
Service Request Number: 20-00276068 • Address: 8360 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00276068
Address
8360 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:25:53.000
Update Date
2020-03-18T14:11:56.000
Closed Date
2020-03-17T23:25:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VFNAA3
Lat Location
(32.64635849748551000,-96.83991509400033000)
20-00236742
Service Request Number: 20-00236742 • Address: 2606 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00236742
Address
2606 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-07T10:19:08.000
Update Date
2020-03-18T14:36:26.000
Closed Date
2020-03-07T10:19:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnRv9AAF
Lat Location
(32.75869582474535000,-96.76026858546577000)
20-00207803
Service Request Number: 20-00207803 • Address: 2232 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207803
Address
2232 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:27:17.000
Update Date
2020-03-18T14:36:16.000
Closed Date
2020-02-28T12:27:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmR2iAAF
Lat Location
(32.75927111908844600,-96.76844998815100000)
20-00700867
Service Request Number: 20-00700867 • Address: 407 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00700867
Address
407 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-07T15:24:26.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-07-07T15:24:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WxMcnAAF
Lat Location
(32.74217097362772000,-96.85422335427327000)
20-00381888
Service Request Number: 20-00381888 • Address: 4910 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00381888
Address
4910 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:45:08.000
Update Date
2020-04-14T14:47:22.000
Closed Date
2020-04-14T14:45:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5yBAAT
Lat Location
(32.69365524315986000,-96.77145318740442000)
20-00207820
Service Request Number: 20-00207820 • Address: 2232 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207820
Address
2232 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:29:39.000
Update Date
2020-03-18T14:38:31.000
Closed Date
2020-02-28T12:29:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmR4UAAV
Lat Location
(32.75927111908844600,-96.76844998815100000)
20-00381274
Service Request Number: 20-00381274 • Address: 2627 LEWISTON AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00381274
Address
2627 LEWISTON AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:36:00.000
Update Date
2020-04-14T15:35:47.000
Closed Date
2020-04-14T13:36:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4ytAAD
Lat Location
(32.75736449905940600,-96.65045915174288000)
20-00426340
Service Request Number: 20-00426340 • Address: 7403 CENTENARY AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00426340
Address
7403 CENTENARY AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-24T17:04:40.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-24T17:04:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCwT1AAL
Lat Location
(32.86237125108327500,-96.78027012405113000)
20-00486309
Service Request Number: 20-00486309 • Address: 12535 LOCHMEADOWS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00486309
Address
12535 LOCHMEADOWS DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T13:16:08.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-05-11T13:16:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VByVZAA1
Lat Location
(32.91849050096692000,-96.85247575298227000)
20-00278339
Service Request Number: 20-00278339 • Address: 3703 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00278339
Address
3703 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:30:21.000
Update Date
2020-03-18T13:56:13.000
Closed Date
2020-03-18T12:30:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5a6BAAR
Lat Location
(32.76376016896168000,-96.74393991271667000)
20-00278831
Service Request Number: 20-00278831 • Address: 5004 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00278831
Address
5004 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T13:42:37.000
Update Date
2020-03-18T13:45:50.000
Closed Date
2020-03-18T13:42:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5b8vAAB
Lat Location
(32.68748154876074000,-96.79008071619174000)
20-00382183
Service Request Number: 20-00382183 • Address: 10544 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382183
Address
10544 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:15:46.000
Update Date
2020-04-14T15:39:38.000
Closed Date
2020-04-14T15:15:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6OTAA1
Lat Location
(32.86818639068651000,-96.88214959453417000)
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