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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00278487
Service Request Number: 20-00278487 • Address: 805 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00278487
Address
805 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:52:35.000
Update Date
2020-03-18T13:55:42.000
Closed Date
2020-03-18T12:52:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aUWAAZ
Lat Location
(32.69064909857393500,-96.58516477422154000)
20-00197539
Service Request Number: 20-00197539 • Address: 538 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00197539
Address
538 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-26T11:28:54.000
Update Date
2020-03-18T14:39:42.000
Closed Date
2020-02-26T11:28:54.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000Rm2iBAAR
Lat Location
(32.72067812746685400,-96.70992755349333000)
20-00276447
Service Request Number: 20-00276447 • Address: 500 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00276447
Address
500 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:43:28.000
Update Date
2020-03-18T14:23:59.000
Closed Date
2020-03-18T08:43:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WpWAAV
Lat Location
(32.74110943653624000,-96.86962765573777000)
20-00415022
Service Request Number: 20-00415022 • Address: 9216 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00415022
Address
9216 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T14:07:11.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-04-22T14:07:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpO4fAAF
Lat Location
(32.90715676739998000,-96.74089303911124000)
20-00275003
Service Request Number: 20-00275003 • Address: 5731 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00275003
Address
5731 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sustainable Development and Construction
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:01:32.000
Update Date
2020-03-18T14:04:41.000
Closed Date
2020-03-17T16:01:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TIuAAN
Lat Location
(32.82496065963875500,-96.76948709392890000)
20-00278139
Service Request Number: 20-00278139 • Address: 6340 FENWAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278139
Address
6340 FENWAY ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:04:23.000
Update Date
2020-03-18T14:01:12.000
Closed Date
2020-03-18T12:04:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZuEAAV
Lat Location
(32.72895535854869000,-96.71166224798259000)
20-00608141
Service Request Number: 20-00608141 • Address: 6886 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00608141
Address
6886 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T23:14:38.000
Update Date
2020-06-15T12:27:23.000
Closed Date
2020-06-11T23:14:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwfkZAAR
Lat Location
(32.87136109851426000,-96.76500444653081000)
20-00381328
Service Request Number: 20-00381328 • Address: 914 S BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00381328
Address
914 S BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:41:17.000
Update Date
2020-04-14T14:45:23.000
Closed Date
2020-04-14T13:41:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG543AAD
Lat Location
(32.73735636518639000,-96.82900362767275000)
20-00090538
Service Request Number: 20-00090538 • Address: 5010 BRYAN ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00090538
Address
5010 BRYAN ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T17:38:59.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-21T17:38:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R42KNAAZ
Lat Location
(32.80480024573992000,-96.77215485648081000)
20-00184950
Service Request Number: 20-00184950 • Address: 7412 CHESTERFIELD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00184950
Address
7412 CHESTERFIELD DR, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-25T15:07:38.000
Status
Closed
Created Date
2020-02-22T15:07:32.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-02-22T15:07:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000RlWZKAA3
Lat Location
(32.65720856657084000,-96.86974891338924000)
20-00253483
Service Request Number: 20-00253483 • Address: 7003 PICKRELL DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00253483
Address
7003 PICKRELL DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T15:46:59.000
Update Date
2020-03-18T13:52:59.000
Closed Date
2020-03-11T15:46:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4n95AAB
Lat Location
(32.78969824759026600,-96.69276200579344000)
20-00698757
Service Request Number: 20-00698757 • Address: 608 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00698757
Address
608 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-02T15:20:31.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-07-02T15:20:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxGleAAF
Lat Location
(32.75219178499767000,-96.83178212591244000)
20-00279164
Service Request Number: 20-00279164 • Address: 7802 ROBIN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00279164
Address
7802 ROBIN RD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:27:08.000
Update Date
2020-03-18T14:30:05.000
Closed Date
2020-03-18T14:27:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5baCAAR
Lat Location
(32.85034376688937000,-96.82243215678328000)
20-00529785
Service Request Number: 20-00529785 • Address: 12209 COX LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00529785
Address
12209 COX LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T11:10:23.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-21T11:10:23.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDb1WAAT
Lat Location
(32.91498980964328000,-96.85145747978670000)
20-00529556
Service Request Number: 20-00529556 • Address: 2010 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00529556
Address
2010 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:45:30.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-21T10:45:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDaZmAAL
Lat Location
(32.74514095478623000,-96.85166315918092000)
20-00206957
Service Request Number: 20-00206957 • Address: 4028 MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206957
Address
4028 MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:50:04.000
Update Date
2020-03-18T13:57:09.000
Closed Date
2020-02-28T10:50:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPENAA3
Lat Location
(32.75919336271436000,-96.75849406601037000)
20-00382104
Service Request Number: 20-00382104 • Address: 1400 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382104
Address
1400 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:06:32.000
Update Date
2020-04-14T15:08:22.000
Closed Date
2020-04-14T15:06:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6HDAA1
Lat Location
(32.79464990259576500,-96.81591549126640000)
20-00075334
Service Request Number: 20-00075334 • Address: 3719 MAGDELINE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00075334
Address
3719 MAGDELINE ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-23T13:32:25.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-23T13:32:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3SuWAAV
Lat Location
(32.78796358406482600,-96.88117639605468000)
20-00278899
Service Request Number: 20-00278899 • Address: 4727 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278899
Address
4727 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T13:50:42.000
Update Date
2020-03-18T14:27:06.000
Closed Date
2020-03-18T13:50:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bGQAAZ
Lat Location
(32.68971667100048000,-96.79841757545626000)
20-00467875
Service Request Number: 20-00467875 • Address: 6015 LAUREL OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467875
Address
6015 LAUREL OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-06T09:05:13.000
Update Date
2020-06-15T12:18:35.000
Closed Date
2020-05-06T09:05:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAzLEAA1
Lat Location
(32.97711544393235000,-96.80344493100648000)
20-00540487
Service Request Number: 20-00540487 • Address: 7321 HILLWOOD LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00540487
Address
7321 HILLWOOD LN, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-25T12:50:25.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-25T12:50:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDxcaAAD
Lat Location
(32.95797601885589000,-96.78250764828410000)
20-00278719
Service Request Number: 20-00278719 • Address: 2303 PITTMAN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278719
Address
2303 PITTMAN ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:26:06.000
Update Date
2020-03-18T14:01:37.000
Closed Date
2020-03-18T13:26:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5avIAAR
Lat Location
(32.77231676101257600,-96.83138362309256000)
20-00763636
Service Request Number: 20-00763636 • Address: 3231 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00763636
Address
3231 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T12:28:53.000
Update Date
2020-07-31T12:24:30.000
Closed Date
2020-07-24T12:28:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdVk0AAF
Lat Location
(32.83046465642624000,-96.66170986808224000)
20-00785734
Service Request Number: 20-00785734 • Address: BRYAN ST & N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00785734
Address
BRYAN ST & N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T08:15:32.000
Update Date
2020-07-31T11:27:38.000
Closed Date
2020-07-31T08:15:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeyNWAAZ
Lat Location
(32.79893806657409500,-96.77942289876660000)
20-00078607
Service Request Number: 20-00078607 • Address: 2702 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00078607
Address
2702 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T10:09:17.000
Update Date
2020-04-14T15:12:06.000
Closed Date
2020-01-24T10:09:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3ajvAAB
Lat Location
(32.71479104806925000,-96.80418750082903000)
20-01487509
Service Request Number: 20-01487509 • Address: 8318 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01487509
Address
8318 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-12-31T21:38:51.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2019-12-31T21:38:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzVKYAA3
Lat Location
(32.73885585630798500,-96.67828480528122000)
20-00777305
Service Request Number: 20-00777305 • Address: W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00777305
Address
W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T19:35:00.000
Update Date
2020-07-29T03:45:01.000
Closed Date
2020-07-28T19:35:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePNaAAN
Lat Location
(32.73531873710307000,-96.83766897727854000)
19-01297122
Service Request Number: 19-01297122 • Address: 610 N FRANKLIN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01297122
Address
610 N FRANKLIN ST, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-06T08:09:50.000
Update Date
2020-07-12T01:06:59.000
Closed Date
2019-11-06T08:09:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NiGiRAAV
Lat Location
(32.74962419984704000,-96.85932543953248000)
20-00158475
Service Request Number: 20-00158475 • Address: 2249 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00158475
Address
2249 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T16:25:25.000
Update Date
2020-04-14T15:17:30.000
Closed Date
2020-02-14T16:25:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkUtRAAV
Lat Location
(32.71786314042588400,-96.78624811468408000)
20-00230711
Service Request Number: 20-00230711 • Address: 1252 WATERSIDE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00230711
Address
1252 WATERSIDE CIR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T17:23:51.000
Update Date
2020-03-18T13:50:10.000
Closed Date
2020-03-05T17:23:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoHqpAAF
Lat Location
(32.81225280808724000,-96.72438549332298000)
20-00502419
Service Request Number: 20-00502419 • Address: 4160 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00502419
Address
4160 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T13:57:47.000
Update Date
2020-05-14T14:57:28.000
Closed Date
2020-05-14T13:57:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZIRAA5
Lat Location
(32.83714766033920500,-96.73695256844647000)
20-00233125
Service Request Number: 20-00233125 • Address: 815 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00233125
Address
815 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T12:05:40.000
Update Date
2020-03-18T14:18:11.000
Closed Date
2020-03-06T12:05:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnLcIAAV
Lat Location
(32.69502138667552000,-96.83565704918631000)
20-00382216
Service Request Number: 20-00382216 • Address: 2828 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382216
Address
2828 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:19:29.000
Update Date
2020-04-14T15:21:09.000
Closed Date
2020-04-14T15:19:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6RmAAL
Lat Location
(32.85760654090165000,-96.87355163036672000)
20-00264456
Service Request Number: 20-00264456 • Address: 10064 SAN LORENZO AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00264456
Address
10064 SAN LORENZO AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T16:13:12.000
Update Date
2020-03-18T13:43:36.000
Closed Date
2020-03-14T16:13:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59DUAAZ
Lat Location
(32.83111397619153000,-96.68421617250170000)
20-00913810
Service Request Number: 20-00913810 • Address: 3950 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00913810
Address
3950 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
New
Created Date
2020-09-09T15:14:34.000
Update Date
2020-09-09T15:14:49.000
Closed Date
2020-09-09T15:14:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo6dpAAB
Lat Location
(32.66480123741224000,-96.75615241438322000)
20-00121246
Service Request Number: 20-00121246 • Address: BONNIE VIEW RD & E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00121246
Address
BONNIE VIEW RD & E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-05T11:38:56.000
Update Date
2020-03-18T13:52:48.000
Closed Date
2020-02-05T11:38:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5CWBAA3
Lat Location
(32.71522051402662000,-96.77628146594084000)
20-00210061
Service Request Number: 20-00210061 • Address: 578 N PLYMOUTH RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00210061
Address
578 N PLYMOUTH RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-02-28T17:50:59.000
Update Date
2020-03-18T14:18:14.000
Closed Date
2020-02-28T17:50:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmVoqAAF
Lat Location
(32.74932089694690000,-96.86250002544088000)
20-00279224
Service Request Number: 20-00279224 • Address: W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00279224
Address
W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T14:35:08.000
Status
Closed
Created Date
2020-03-18T14:35:08.000
Update Date
2020-03-18T14:39:43.000
Closed Date
2020-03-18T14:35:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bpfAAB
Lat Location
(32.74317594482799600,-96.82466024742239000)
20-00502248
Service Request Number: 20-00502248 • Address: 3700 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00502248
Address
3700 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:38:25.000
Update Date
2020-05-14T14:47:18.000
Closed Date
2020-05-14T14:38:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCYxOAAX
Lat Location
(32.80794032920000000,-96.79675706241026000)
20-00777035
Service Request Number: 20-00777035 • Address: W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00777035
Address
W CLARENDON DR & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:33:11.000
Update Date
2020-07-29T03:54:52.000
Closed Date
2020-07-28T19:33:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNxAAAV
Lat Location
(32.73531873710307000,-96.83766897727854000)
20-00276352
Service Request Number: 20-00276352 • Address: 4603 W RED BIRD LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00276352
Address
4603 W RED BIRD LN, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:22:22.000
Update Date
2020-03-18T13:57:38.000
Closed Date
2020-03-18T08:22:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WjSAAV
Lat Location
(32.67667582723963400,-96.90042684103969000)
20-00271641
Service Request Number: 20-00271641 • Address: 6050 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00271641
Address
6050 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:06:39.000
Update Date
2020-03-18T14:21:34.000
Closed Date
2020-03-17T09:06:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NYbAAN
Lat Location
(32.88324263798999400,-96.80274146294771000)
20-00279111
Service Request Number: 20-00279111 • Address: 8445 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279111
Address
8445 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:20:39.000
Update Date
2020-03-18T14:21:58.000
Closed Date
2020-03-18T14:20:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bdKAAR
Lat Location
(32.64531222765583000,-96.78058389810559000)
20-00069466
Service Request Number: 20-00069466 • Address: 3414 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00069466
Address
3414 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T11:02:46.000
Update Date
2020-03-18T13:48:36.000
Closed Date
2020-01-22T11:02:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3EyBAAV
Lat Location
(32.78382480029096000,-96.90567867844274000)
20-00207687
Service Request Number: 20-00207687 • Address: 2246 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207687
Address
2246 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:15:46.000
Update Date
2020-03-18T14:32:12.000
Closed Date
2020-02-28T12:15:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQp5AAF
Lat Location
(32.75939883288553000,-96.76829685953064000)
20-00133661
Service Request Number: 20-00133661 • Address: HIALEAH DR & FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00133661
Address
HIALEAH DR & FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-08T12:24:23.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-08T12:24:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5gVWAAZ
Lat Location
(32.84919701023234000,-96.74482901808095000)
20-00232913
Service Request Number: 20-00232913 • Address: 825 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00232913
Address
825 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T11:41:32.000
Update Date
2020-03-18T14:26:23.000
Closed Date
2020-03-06T11:41:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnLGRAA3
Lat Location
(32.69506979457556000,-96.83587243913600000)
20-00279219
Service Request Number: 20-00279219 • Address: 8501 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279219
Address
8501 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:34:29.000
Update Date
2020-03-18T14:37:28.000
Closed Date
2020-03-18T14:34:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5borAAB
Lat Location
(32.64453534180666600,-96.78030295595782000)
20-00777304
Service Request Number: 20-00777304 • Address: 301 W CAMP WISDOM RD, DALLAS • City Council District: 3
Service Request Number
20-00777304
Address
301 W CAMP WISDOM RD, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T15:53:29.000
Update Date
2020-07-29T03:35:31.000
Closed Date
2020-07-28T15:53:29.000
Outcome
Request Transferred
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000XePM9AAN
Lat Location
(32.66419039945413500,-96.82504071678079000)
20-00267030
Service Request Number: 20-00267030 • Address: 5542 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00267030
Address
5542 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:09:05.000
Update Date
2020-03-18T14:00:40.000
Closed Date
2020-03-16T10:09:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EjQAAV
Lat Location
(32.78473227563067400,-96.72080065821588000)
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