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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00502694
Service Request Number: 20-00502694 • Address: 10446 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00502694
Address
10446 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:26:55.000
Update Date
2020-05-14T15:27:01.000
Closed Date
2020-05-14T15:26:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZZsAAP
Lat Location
(32.74075271678480000,-96.64477578322735000)
20-00276337
Service Request Number: 20-00276337 • Address: N HASKELL AVE & N CENTRAL EXPY SB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00276337
Address
N HASKELL AVE & N CENTRAL EXPY SB, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:19:55.000
Update Date
2020-03-18T14:22:08.000
Closed Date
2020-03-18T08:19:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WcKAAV
Lat Location
(32.80718464980204000,-96.79336831480560000)
20-00387895
Service Request Number: 20-00387895 • Address: 6766 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00387895
Address
6766 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-15T16:31:13.000
Update Date
2020-05-14T15:19:34.000
Closed Date
2020-04-15T16:31:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGGEZAA5
Lat Location
(32.90131493195289600,-96.78914824690305000)
20-00275691
Service Request Number: 20-00275691 • Address: 3105 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275691
Address
3105 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:05:58.000
Update Date
2020-03-18T14:23:27.000
Closed Date
2020-03-17T18:05:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UQAAA3
Lat Location
(32.70997116446746000,-96.76746505203785000)
20-00193741
Service Request Number: 20-00193741 • Address: 3092 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00193741
Address
3092 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-25T14:22:41.000
Update Date
2020-03-18T13:43:33.000
Closed Date
2020-02-25T14:22:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlt8CAAR
Lat Location
(32.85893772845517400,-96.86794475123178000)
20-00381909
Service Request Number: 20-00381909 • Address: 5909 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00381909
Address
5909 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:47:15.000
Update Date
2020-04-14T14:49:13.000
Closed Date
2020-04-14T14:47:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5zxAAD
Lat Location
(32.67517748934199000,-96.85724694312353000)
20-00156489
Service Request Number: 20-00156489 • Address: 4334 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00156489
Address
4334 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T11:58:11.000
Update Date
2020-03-18T14:33:32.000
Closed Date
2020-02-14T11:58:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkQrvAAF
Lat Location
(32.77325343101594500,-96.74397440459919000)
20-00219316
Service Request Number: 20-00219316 • Address: 4642 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00219316
Address
4642 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-02T19:40:28.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-03-02T19:40:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnoQ6AAJ
Lat Location
(32.68781776443833000,-96.85692223747904000)
20-00193696
Service Request Number: 20-00193696 • Address: 3096 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00193696
Address
3096 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-25T14:15:50.000
Update Date
2020-03-18T13:43:33.000
Closed Date
2020-02-25T14:15:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlt1fAAB
Lat Location
(32.85899871925108000,-96.86786904813171000)
20-00264161
Service Request Number: 20-00264161 • Address: 9828 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00264161
Address
9828 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T13:38:48.000
Update Date
2020-03-18T14:33:55.000
Closed Date
2020-03-14T13:38:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58nCAAR
Lat Location
(32.87431695669689000,-96.86169963969730000)
20-00417289
Service Request Number: 20-00417289 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00417289
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-23T08:21:42.000
Update Date
2020-05-14T15:03:17.000
Closed Date
2020-04-23T08:21:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCgjUAAT
Lat Location
(32.97822717837269000,-96.79618239366319000)
20-00266775
Service Request Number: 20-00266775 • Address: 3803 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00266775
Address
3803 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:38:30.000
Update Date
2020-03-18T14:26:54.000
Closed Date
2020-03-16T09:38:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5EHIAA3
Lat Location
(32.87489512988740000,-96.85129202205349000)
20-00777300
Service Request Number: 20-00777300 • Address: LLANO AVE & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00777300
Address
LLANO AVE & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T02:47:21.000
Update Date
2020-07-29T03:58:23.000
Closed Date
2020-07-29T02:47:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000XePFCAA3
Lat Location
(32.82200844906570600,-96.76153524346064000)
20-00265092
Service Request Number: 20-00265092 • Address: 2817 BLYTH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00265092
Address
2817 BLYTH DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T11:06:33.000
Update Date
2020-03-18T13:45:27.000
Closed Date
2020-03-15T11:06:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ARcAAN
Lat Location
(32.81333810007359400,-96.66663372799125000)
20-00262243
Service Request Number: 20-00262243 • Address: 1551 SAN SABA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00262243
Address
1551 SAN SABA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:47:37.000
Update Date
2020-03-18T13:41:35.000
Closed Date
2020-03-13T14:47:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T55I8AAJ
Lat Location
(32.82188362128863000,-96.70044006391764000)
20-00777311
Service Request Number: 20-00777311 • Address: 2800 CREST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00777311
Address
2800 CREST AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-29T04:15:03.000
Update Date
2020-07-29T04:18:07.000
Closed Date
2020-07-29T04:15:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePSCAA3
Lat Location
(32.71349277201570000,-96.80368130774603000)
20-00374638
Service Request Number: 20-00374638 • Address: 300 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00374638
Address
300 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T10:54:15.000
Update Date
2020-04-14T15:24:59.000
Closed Date
2020-04-13T10:54:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFt5PAAT
Lat Location
(32.78210287606773000,-96.79993274775359000)
20-00272461
Service Request Number: 20-00272461 • Address: 4610 ISABELLA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00272461
Address
4610 ISABELLA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:45:59.000
Update Date
2020-03-18T14:38:39.000
Closed Date
2020-03-17T10:45:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OzEAAV
Lat Location
(32.88970586505229000,-96.82943872964590000)
20-00078751
Service Request Number: 20-00078751 • Address: 2703 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00078751
Address
2703 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T10:26:20.000
Update Date
2020-04-14T15:13:44.000
Closed Date
2020-01-24T10:26:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3b3CAAR
Lat Location
(32.71478673175375000,-96.80471439828266000)
20-00263902
Service Request Number: 20-00263902 • Address: 9660 LAKEMONT DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00263902
Address
9660 LAKEMONT DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:11:49.000
Update Date
2020-03-18T14:28:46.000
Closed Date
2020-03-14T11:11:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58MfAAJ
Lat Location
(32.87459403268596000,-96.84288467275168000)
20-00501208
Service Request Number: 20-00501208 • Address: 118 PARKHOUSE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00501208
Address
118 PARKHOUSE ST, DALLAS, TX, 75207
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:26:47.000
Update Date
2020-05-14T14:45:13.000
Closed Date
2020-05-14T12:26:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VCWcsAAH
Lat Location
(32.78353158799331600,-96.81876198139553000)
20-00193714
Service Request Number: 20-00193714 • Address: 3094 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00193714
Address
3094 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-25T14:18:51.000
Update Date
2020-03-18T13:43:33.000
Closed Date
2020-02-25T14:18:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlt4ZAAR
Lat Location
(32.85896822385894500,-96.86790689969476000)
20-00267391
Service Request Number: 20-00267391 • Address: 9626 ALTACREST DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00267391
Address
9626 ALTACREST DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:54:49.000
Update Date
2020-03-18T13:55:22.000
Closed Date
2020-03-16T10:54:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FOTAA3
Lat Location
(32.75759585087726000,-96.65562937809355000)
20-00904558
Service Request Number: 20-00904558 • Address: 13720 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00904558
Address
13720 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-06T21:44:36.000
Update Date
2020-09-09T14:45:11.000
Closed Date
2020-09-06T21:44:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnWJPAA3
Lat Location
(32.93598958555089000,-96.77207885487921000)
20-00500100
Service Request Number: 20-00500100 • Address: 3271 CEDARCROFT LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00500100
Address
3271 CEDARCROFT LN, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:21:30.000
Update Date
2020-05-14T14:41:07.000
Closed Date
2020-05-14T10:21:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCUO5AAP
Lat Location
(32.70458631092460000,-96.87803406182232000)
20-00612811
Service Request Number: 20-00612811 • Address: 10247 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00612811
Address
10247 SYLVIA DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-13T09:08:51.000
Update Date
2020-06-15T11:44:09.000
Closed Date
2020-06-13T09:08:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwqv8AAB
Lat Location
(32.83391677194785000,-96.68695381080124000)
20-00381309
Service Request Number: 20-00381309 • Address: 9677 CRESTEDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00381309
Address
9677 CRESTEDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:39:28.000
Update Date
2020-04-14T15:11:31.000
Closed Date
2020-04-14T13:39:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG522AAD
Lat Location
(32.87799744174582600,-96.72087997588788000)
20-00908941
Service Request Number: 20-00908941 • Address: 4600 W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00908941
Address
4600 W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-09-08T14:57:11.000
Update Date
2020-09-09T15:21:37.000
Closed Date
2020-09-08T14:57:11.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500t000000YnoXSAAZ
Lat Location
(32.85220258288712000,-96.83145287354196000)
20-00382315
Service Request Number: 20-00382315 • Address: 3011 GULDEN LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382315
Address
3011 GULDEN LN, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:30:16.000
Update Date
2020-04-14T15:32:32.000
Closed Date
2020-04-14T15:30:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6MiAAL
Lat Location
(32.77918716485224600,-96.82777865163749000)
20-00656799
Service Request Number: 20-00656799 • Address: 2352 HASTY ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00656799
Address
2352 HASTY ST, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-25T13:28:52.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-25T13:28:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyecBAAR
Lat Location
(32.79849558170487000,-96.71482810510386000)
20-00207449
Service Request Number: 20-00207449 • Address: 2712 ROMINE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207449
Address
2712 ROMINE AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:47:41.000
Update Date
2020-03-18T14:26:00.000
Closed Date
2020-02-28T11:47:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQKMAA3
Lat Location
(32.76197083217403600,-96.76134924060172000)
20-00278460
Service Request Number: 20-00278460 • Address: 5327 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00278460
Address
5327 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:48:38.000
Update Date
2020-03-18T14:00:56.000
Closed Date
2020-03-18T12:48:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5aRSAAZ
Lat Location
(32.82029555281753400,-96.77925321713906000)
20-00262390
Service Request Number: 20-00262390 • Address: 2585 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00262390
Address
2585 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:12:27.000
Update Date
2020-03-18T13:56:05.000
Closed Date
2020-03-13T15:12:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55ZYAAZ
Lat Location
(32.75650695722422500,-96.65461551287700000)
20-00207787
Service Request Number: 20-00207787 • Address: 2232 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207787
Address
2232 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:25:44.000
Update Date
2020-03-18T14:33:50.000
Closed Date
2020-02-28T12:25:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmR11AAF
Lat Location
(32.75927111908844600,-96.76844998815100000)
20-00278443
Service Request Number: 20-00278443 • Address: 12650 RAVENVIEW RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00278443
Address
12650 RAVENVIEW RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:45:54.000
Update Date
2020-03-18T14:34:12.000
Closed Date
2020-03-18T12:45:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aPqAAJ
Lat Location
(32.69297935433513000,-96.60159564602989000)
20-00229473
Service Request Number: 20-00229473 • Address: 2610 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00229473
Address
2610 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T14:52:28.000
Update Date
2020-03-18T14:30:59.000
Closed Date
2020-03-05T14:52:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoFGQAA3
Lat Location
(32.88098941867662000,-96.88993345208304000)
20-00157337
Service Request Number: 20-00157337 • Address: 135 N BOND AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00157337
Address
135 N BOND AVE, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-14T13:51:52.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-02-14T13:51:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkSbaAAF
Lat Location
(32.74580361017712000,-96.90890908919230000)
20-00501943
Service Request Number: 20-00501943 • Address: 6805 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00501943
Address
6805 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:02:48.000
Update Date
2020-05-14T14:56:11.000
Closed Date
2020-05-14T14:02:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCYKRAA5
Lat Location
(32.96679745384451000,-96.79040148900842000)
20-00263540
Service Request Number: 20-00263540 • Address: 8605 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263540
Address
8605 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T23:40:38.000
Update Date
2020-03-18T13:59:08.000
Closed Date
2020-03-13T23:40:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57WvAAJ
Lat Location
(32.75476814765995000,-96.67346650184511000)
20-00384091
Service Request Number: 20-00384091 • Address: 4748 ALTA VISTA CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00384091
Address
4748 ALTA VISTA CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-05T00:21:34.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-04-05T00:21:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGAJ9AAP
Lat Location
(32.90412672825928600,-96.82550733437452000)
20-00470674
Service Request Number: 20-00470674 • Address: 2 MANZANO CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00470674
Address
2 MANZANO CIR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-06T14:39:52.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-05-06T14:39:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB4PzAAL
Lat Location
(32.90849501389283000,-96.79916198478190000)
20-00262723
Service Request Number: 20-00262723 • Address: 7103 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00262723
Address
7103 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:02:36.000
Update Date
2020-03-18T13:40:52.000
Closed Date
2020-03-13T16:02:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T567pAAB
Lat Location
(32.80922297857413400,-96.74054727905067000)
20-00278186
Service Request Number: 20-00278186 • Address: 286 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00278186
Address
286 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:10:29.000
Update Date
2020-03-18T14:38:34.000
Closed Date
2020-03-18T12:10:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Zz9AAF
Lat Location
(32.81627313512291000,-96.89925698486549000)
20-00785901
Service Request Number: 20-00785901 • Address: LAWNVIEW AVE & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00785901
Address
LAWNVIEW AVE & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T08:46:15.000
Update Date
2020-07-31T11:43:23.000
Closed Date
2020-07-31T08:46:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xez2yAAB
Lat Location
(32.79302660352796000,-96.72651039480873000)
20-00779948
Service Request Number: 20-00779948 • Address: 10815 BLACK WALNUT DR, DALLAS • City Council District: 10
Service Request Number
20-00779948
Address
10815 BLACK WALNUT DR, DALLAS
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-29T14:23:46.000
Update Date
2020-07-31T11:48:33.000
Closed Date
2020-07-29T14:23:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeaxRAAR
Lat Location
(32.91690654813124400,-96.70900944963202000)
20-00382282
Service Request Number: 20-00382282 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00382282
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:26:17.000
Update Date
2020-04-14T15:28:00.000
Closed Date
2020-04-14T15:26:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6X1AAL
Lat Location
(32.66211225669976400,-96.89009839382203000)
20-00334292
Service Request Number: 20-00334292 • Address: 4422 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00334292
Address
4422 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T17:13:18.000
Update Date
2020-04-14T15:15:00.000
Closed Date
2020-04-01T17:13:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEg6QAAT
Lat Location
(32.79794279211330000,-96.77632930023184000)
20-00705534
Service Request Number: 20-00705534 • Address: 6205 CARLTON GARRETT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00705534
Address
6205 CARLTON GARRETT ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-08T14:42:14.000
Update Date
2020-09-09T15:30:49.000
Closed Date
2020-07-08T14:42:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WxdEhAAJ
Lat Location
(32.73972898106425000,-96.75515285709955000)
20-00381067
Service Request Number: 20-00381067 • Address: 8801 AUTOBAHN DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00381067
Address
8801 AUTOBAHN DR, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:12:25.000
Update Date
2020-04-14T15:28:44.000
Closed Date
2020-04-14T13:12:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG4c5AAD
Lat Location
(32.64208366344588000,-96.86227332914439000)
20-00913551
Service Request Number: 20-00913551 • Address: 1426 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00913551
Address
1426 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:39:37.000
Update Date
2020-09-09T15:07:18.000
Closed Date
2020-09-09T14:39:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo5oBAAR
Lat Location
(32.73004828875349400,-96.85428664110363000)
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