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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00274469
Service Request Number: 20-00274469 • Address: 7121 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00274469
Address
7121 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:59:03.000
Update Date
2020-03-18T14:20:39.000
Closed Date
2020-03-17T14:59:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SSsAAN
Lat Location
(32.88440488582198600,-96.78217885578084000)
20-00267432
Service Request Number: 20-00267432 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00267432
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:59:38.000
Update Date
2020-03-18T13:41:22.000
Closed Date
2020-03-16T10:59:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FTOAA3
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00554974
Service Request Number: 20-00554974 • Address: 6031 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00554974
Address
6031 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-28T13:31:29.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-28T13:31:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEXezAAH
Lat Location
(32.97864150958197600,-96.80266447979938000)
20-00207358
Service Request Number: 20-00207358 • Address: 3805 MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207358
Address
3805 MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:36:22.000
Update Date
2020-03-18T14:16:46.000
Closed Date
2020-02-28T11:36:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQ7rAAF
Lat Location
(32.76182139559199000,-96.76149221425419000)
20-00278991
Service Request Number: 20-00278991 • Address: 2101 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00278991
Address
2101 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:04:40.000
Update Date
2020-03-18T14:22:42.000
Closed Date
2020-03-18T14:04:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bNmAAJ
Lat Location
(32.68643552707368400,-96.78966585312110000)
20-00777306
Service Request Number: 20-00777306 • Address: OLD SEAGOVILLE RD & MARKS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00777306
Address
OLD SEAGOVILLE RD & MARKS DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T03:59:41.000
Update Date
2020-07-29T04:59:04.000
Closed Date
2020-07-29T03:59:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePPCAA3
Lat Location
(32.70867486001769500,-96.65003435205354000)
20-00278780
Service Request Number: 20-00278780 • Address: 1207 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278780
Address
1207 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:35:36.000
Update Date
2020-03-18T14:39:41.000
Closed Date
2020-03-18T13:35:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5b3CAAR
Lat Location
(32.73457884462827400,-96.81557344090751000)
20-00054572
Service Request Number: 20-00054572 • Address: 4343 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00054572
Address
4343 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-01-17T00:35:14.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-01-17T00:35:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2hEjAAJ
Lat Location
(32.81911568532961000,-96.81050710957362000)
20-00272260
Service Request Number: 20-00272260 • Address: 4206 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00272260
Address
4206 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:22:27.000
Update Date
2020-03-18T13:51:05.000
Closed Date
2020-03-17T10:22:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OdNAAV
Lat Location
(32.80191241685965000,-96.78477961942082000)
20-00428647
Service Request Number: 20-00428647 • Address: 7121 TWEED DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00428647
Address
7121 TWEED DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-04-26T10:25:39.000
Update Date
2020-09-09T14:42:17.000
Closed Date
2020-04-26T10:25:39.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD0gTAAT
Lat Location
(32.77857283869826000,-96.69697842241850000)
20-00381816
Service Request Number: 20-00381816 • Address: 9754 GATECREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00381816
Address
9754 GATECREST DR, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:37:47.000
Update Date
2020-04-14T15:24:49.000
Closed Date
2020-04-14T14:37:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5qhAAD
Lat Location
(32.87188570087527000,-96.71904049755189000)
20-00377013
Service Request Number: 20-00377013 • Address: 13775 DANVERS DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00377013
Address
13775 DANVERS DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-13T15:24:50.000
Update Date
2020-05-14T15:03:56.000
Closed Date
2020-04-13T15:24:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFx0VAAT
Lat Location
(32.93518911530422600,-96.79885967998962000)
20-00328108
Service Request Number: 20-00328108 • Address: 9224 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00328108
Address
9224 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T15:10:12.000
Update Date
2020-04-14T14:44:48.000
Closed Date
2020-03-31T15:10:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEV7tAAH
Lat Location
(32.63748949914768000,-96.83159659403900000)
20-00279181
Service Request Number: 20-00279181 • Address: 1702 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279181
Address
1702 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:29:16.000
Update Date
2020-03-18T14:34:26.000
Closed Date
2020-03-18T14:29:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bkpAAB
Lat Location
(32.72762680190357500,-96.81560916645915000)
20-00274385
Service Request Number: 20-00274385 • Address: 6425 BELMEAD DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00274385
Address
6425 BELMEAD DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:49:46.000
Update Date
2020-03-18T14:19:37.000
Closed Date
2020-03-17T14:49:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5S2gAAF
Lat Location
(32.90354244019540000,-96.79555735728980000)
20-00080674
Service Request Number: 20-00080674 • Address: 3500 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00080674
Address
3500 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-01-24T14:41:12.000
Update Date
2020-04-14T14:56:14.000
Closed Date
2020-01-24T14:41:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3f6PAAR
Lat Location
(32.78380308317039000,-96.87358069532625000)
20-00278172
Service Request Number: 20-00278172 • Address: 2800 PEARY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00278172
Address
2800 PEARY AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:09:05.000
Update Date
2020-03-18T13:53:02.000
Closed Date
2020-03-18T12:09:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5ZxrAAF
Lat Location
(32.75180526900851400,-96.74796711398429000)
20-00278794
Service Request Number: 20-00278794 • Address: 1888 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00278794
Address
1888 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:37:25.000
Update Date
2020-03-18T13:57:00.000
Closed Date
2020-03-18T13:37:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5b4oAAB
Lat Location
(32.76962931991200600,-96.83579607245936000)
20-00381749
Service Request Number: 20-00381749 • Address: HUNTERS BEND LN & WIDGEON WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00381749
Address
HUNTERS BEND LN & WIDGEON WAY, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:30:50.000
Update Date
2020-04-14T15:35:58.000
Closed Date
2020-04-14T14:30:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5kiAAD
Lat Location
(32.65652918300653000,-96.97782237319662000)
20-00275994
Service Request Number: 20-00275994 • Address: N CENTRAL RAMP SB & FOREST LN, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00275994
Address
N CENTRAL RAMP SB & FOREST LN, DALLAS, TX, 75251
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T22:29:02.000
Update Date
2020-03-18T14:10:25.000
Closed Date
2020-03-17T22:29:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5V8CAAV
Lat Location
(32.90935537423090000,-96.76916914120659000)
20-00268552
Service Request Number: 20-00268552 • Address: 4118 DAVID PHILLIPS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00268552
Address
4118 DAVID PHILLIPS ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:21:42.000
Update Date
2020-03-18T13:53:37.000
Closed Date
2020-03-16T13:21:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HOBAA3
Lat Location
(32.77363356229355400,-96.66205107373202000)
20-00773994
Service Request Number: 20-00773994 • Address: E LOVERS LN & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00773994
Address
E LOVERS LN & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-07-28T09:55:21.000
Update Date
2020-07-31T11:59:24.000
Closed Date
2020-07-28T09:55:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeCUYAA3
Lat Location
(32.85087157619406000,-96.76066537923268000)
20-00278560
Service Request Number: 20-00278560 • Address: ABRAMS RD & N GLASGOW DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00278560
Address
ABRAMS RD & N GLASGOW DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:02:45.000
Update Date
2020-03-18T14:23:09.000
Closed Date
2020-03-18T13:02:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aczAAB
Lat Location
(32.80762075151163000,-96.75385451009898000)
20-00254560
Service Request Number: 20-00254560 • Address: 14324 HAYMEADOW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00254560
Address
14324 HAYMEADOW DR, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T02:59:17.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-03-12T02:59:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4pVmAAJ
Lat Location
(32.94351508680013000,-96.77128411349446000)
20-00570507
Service Request Number: 20-00570507 • Address: 2540 HAYMARKET RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00570507
Address
2540 HAYMARKET RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T10:07:10.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-02T10:07:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vv7exAAB
Lat Location
(32.66328509636813500,-96.64827512460482000)
20-00053411
Service Request Number: 20-00053411 • Address: 3508 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00053411
Address
3508 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-16T16:30:11.000
Update Date
2020-03-18T14:13:10.000
Closed Date
2020-01-16T16:30:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2ejAAAR
Lat Location
(32.78515977979060000,-96.90121977650018000)
20-00382251
Service Request Number: 20-00382251 • Address: 5554 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382251
Address
5554 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:23:22.000
Update Date
2020-04-14T15:24:36.000
Closed Date
2020-04-14T15:23:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5xEAAT
Lat Location
(32.67937927837871000,-96.85689661557811000)
20-00256838
Service Request Number: 20-00256838 • Address: 10000 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00256838
Address
10000 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:21:09.000
Update Date
2020-03-18T14:39:00.000
Closed Date
2020-03-12T12:21:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4uM4AAJ
Lat Location
(32.74856378169689000,-96.65043152945937000)
20-00264032
Service Request Number: 20-00264032 • Address: 3314 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00264032
Address
3314 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T12:23:48.000
Update Date
2020-03-18T14:27:10.000
Closed Date
2020-03-14T12:23:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58VTAAZ
Lat Location
(32.72729688997806000,-96.87477276773290000)
20-00273734
Service Request Number: 20-00273734 • Address: 118 GUTHRIE ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00273734
Address
118 GUTHRIE ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:32:02.000
Update Date
2020-03-18T13:47:50.000
Closed Date
2020-03-17T13:32:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5REBAA3
Lat Location
(32.71849175525531500,-96.82325414699650000)
20-00117377
Service Request Number: 20-00117377 • Address: BONNIE VIEW RD & E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00117377
Address
BONNIE VIEW RD & E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-02-04T13:01:19.000
Update Date
2020-03-18T13:52:44.000
Closed Date
2020-02-04T13:01:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R538KAAR
Lat Location
(32.71522051402662000,-96.77628146594084000)
20-00684370
Service Request Number: 20-00684370 • Address: 6522 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00684370
Address
6522 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-02T13:11:49.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-07-02T13:11:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwXj4AAF
Lat Location
(32.89254071421348000,-96.79270451946391000)
20-00119446
Service Request Number: 20-00119446 • Address: 3010 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00119446
Address
3010 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-04T17:50:30.000
Update Date
2020-03-18T13:52:48.000
Closed Date
2020-02-04T17:50:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R57dlAAB
Lat Location
(32.71536350966439000,-96.77585316754367000)
20-00382162
Service Request Number: 20-00382162 • Address: 2811 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00382162
Address
2811 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:12:45.000
Update Date
2020-04-14T15:15:59.000
Closed Date
2020-04-14T15:12:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6MhAAL
Lat Location
(32.71661186714780000,-96.85716766929887000)
20-00382007
Service Request Number: 20-00382007 • Address: 1007 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382007
Address
1007 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:57:29.000
Update Date
2020-04-14T15:02:02.000
Closed Date
2020-04-14T14:57:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG68kAAD
Lat Location
(32.74955587426467000,-96.83948972635284000)
20-00276215
Service Request Number: 20-00276215 • Address: 4900 W LAWTHER DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00276215
Address
4900 W LAWTHER DR, DALLAS, TX, 75238
City Council District
9
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:33:22.000
Update Date
2020-03-18T13:53:55.000
Closed Date
2020-03-18T07:33:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WKEAA3
Lat Location
(32.85553944950143000,-96.73147583585003000)
20-00265680
Service Request Number: 20-00265680 • Address: 7823 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00265680
Address
7823 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T18:22:53.000
Update Date
2020-03-18T13:58:22.000
Closed Date
2020-03-15T18:22:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BP3AAN
Lat Location
(32.73892616864374400,-96.68775507903965000)
20-00207424
Service Request Number: 20-00207424 • Address: 2714 ROMINE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207424
Address
2714 ROMINE AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:44:32.000
Update Date
2020-03-18T14:24:17.000
Closed Date
2020-02-28T11:44:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQH8AAN
Lat Location
(32.76198366309396000,-96.76133394274525000)
20-00376061
Service Request Number: 20-00376061 • Address: 9100 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00376061
Address
9100 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:38:22.000
Update Date
2020-04-14T15:03:33.000
Closed Date
2020-04-13T13:38:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFvZlAAL
Lat Location
(32.87077260248658000,-96.72858370716632000)
19-01282809
Service Request Number: 19-01282809 • Address: 5810 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01282809
Address
5810 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-11-01T14:24:03.000
Update Date
2020-07-12T01:08:05.000
Closed Date
2019-11-01T14:24:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Nv8aoAAB
Lat Location
(32.80783165028996000,-96.76765278602525000)
20-00276342
Service Request Number: 20-00276342 • Address: 2010 BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00276342
Address
2010 BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:20:07.000
Update Date
2020-03-18T14:23:55.000
Closed Date
2020-03-18T08:20:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WiAAAV
Lat Location
(32.72609204791145000,-96.83891378307801000)
20-00278388
Service Request Number: 20-00278388 • Address: S FITZHUGH AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00278388
Address
S FITZHUGH AVE & ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:37:10.000
Update Date
2020-03-18T14:22:40.000
Closed Date
2020-03-18T12:37:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aIzAAJ
Lat Location
(32.77112826442290600,-96.75838460518747000)
20-00275747
Service Request Number: 20-00275747 • Address: 2312 ANDERSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00275747
Address
2312 ANDERSON ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:45:01.000
Update Date
2020-03-18T14:37:46.000
Closed Date
2020-03-17T18:45:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UZCAA3
Lat Location
(32.74545404710235000,-96.75598675972122000)
20-00502759
Service Request Number: 20-00502759 • Address: 1026 LAUSANNE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00502759
Address
1026 LAUSANNE AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:34:13.000
Update Date
2020-05-14T15:35:01.000
Closed Date
2020-05-14T15:34:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZlUAAX
Lat Location
(32.75636553692946500,-96.84525629038791000)
20-00250492
Service Request Number: 20-00250492 • Address: E MOCKINGBIRD LN & GREENTREE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00250492
Address
E MOCKINGBIRD LN & GREENTREE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-03-11T09:47:53.000
Update Date
2020-03-18T13:48:51.000
Closed Date
2020-03-11T09:47:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4hjvAAB
Lat Location
(32.84555695400925000,-96.73779036386735000)
20-00278909
Service Request Number: 20-00278909 • Address: 3625 HOPETOWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00278909
Address
3625 HOPETOWN DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-03-18T12:10:31.000
Update Date
2020-03-18T13:51:26.000
Closed Date
2020-03-18T12:10:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5bH4AAJ
Lat Location
(32.88219405528620000,-96.85948518410474000)
20-00266199
Service Request Number: 20-00266199 • Address: 3346 REGENT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00266199
Address
3346 REGENT DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:31:15.000
Update Date
2020-03-18T14:18:10.000
Closed Date
2020-03-16T08:31:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DHkAAN
Lat Location
(32.89407028091136500,-96.86642731417511000)
19-01476765
Service Request Number: 19-01476765 • Address: 3455 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01476765
Address
3455 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-28T10:37:41.000
Update Date
2020-03-18T14:09:35.000
Closed Date
2019-12-28T10:37:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pz9dTAAR
Lat Location
(32.78389632096111000,-96.90257841592992000)
20-00276041
Service Request Number: 20-00276041 • Address: 2828 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00276041
Address
2828 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:10:32.000
Update Date
2020-03-18T13:49:04.000
Closed Date
2020-03-17T23:10:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VD2AAN
Lat Location
(32.64744579363129000,-96.86581235505106000)
20-00502342
Service Request Number: 20-00502342 • Address: JULIUS SCHEPPS FWY SB & PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00502342
Address
JULIUS SCHEPPS FWY SB & PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:49:05.000
Update Date
2020-05-14T14:57:48.000
Closed Date
2020-05-14T14:49:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZ9eAAH
Lat Location
(32.76072037397713000,-96.77452147722097000)
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