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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00910428
Service Request Number: 20-00910428 • Address: 3101 RAYDELL PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00910428
Address
3101 RAYDELL PL, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-08T20:56:51.000
Update Date
2020-09-09T14:48:34.000
Closed Date
2020-09-08T20:56:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynt9MAAR
Lat Location
(32.74251873316817600,-96.87153822055325000)
20-00264313
Service Request Number: 20-00264313 • Address: 3304 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00264313
Address
3304 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T14:50:51.000
Update Date
2020-03-18T14:32:45.000
Closed Date
2020-03-14T14:50:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T591OAAR
Lat Location
(32.89312770301303600,-96.86722345360610000)
20-00079595
Service Request Number: 20-00079595 • Address: 3136 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00079595
Address
3136 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T12:10:25.000
Update Date
2020-04-14T15:32:11.000
Closed Date
2020-01-24T12:10:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3cl5AAB
Lat Location
(32.70944827526836500,-96.80230206632736000)
20-00382364
Service Request Number: 20-00382364 • Address: 602 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382364
Address
602 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:35:52.000
Update Date
2020-04-14T15:38:42.000
Closed Date
2020-04-14T15:35:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6fAAAT
Lat Location
(32.77854103615324000,-96.83363164601573000)
20-00206874
Service Request Number: 20-00206874 • Address: 3900 KYNARD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206874
Address
3900 KYNARD ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:41:45.000
Update Date
2020-03-18T13:51:24.000
Closed Date
2020-02-28T10:41:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmP56AAF
Lat Location
(32.75982624212087000,-96.76189449448479000)
20-00228646
Service Request Number: 20-00228646 • Address: 5740 MARQUITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00228646
Address
5740 MARQUITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-14T15:30:53.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-14T15:30:53.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoDQxAAN
Lat Location
(32.82599851311733400,-96.76927045659296000)
20-00271170
Service Request Number: 20-00271170 • Address: 6106 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00271170
Address
6106 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:51:26.000
Update Date
2020-03-18T14:22:09.000
Closed Date
2020-03-17T07:51:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MiVAAV
Lat Location
(32.88323391925323000,-96.80147911628895000)
20-00227617
Service Request Number: 20-00227617 • Address: 7500 KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00227617
Address
7500 KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T10:37:04.000
Update Date
2020-05-14T14:56:26.000
Closed Date
2020-03-05T10:37:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoB7FAAV
Lat Location
(32.84724556791605500,-96.82606417564077000)
20-00406334
Service Request Number: 20-00406334 • Address: 717 N ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00406334
Address
717 N ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-20T18:15:01.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-04-20T18:15:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUQveAAH
Lat Location
(32.72306750131468000,-96.65706232302288000)
20-00617081
Service Request Number: 20-00617081 • Address: S HAMPTON RD & SHARON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00617081
Address
S HAMPTON RD & SHARON ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T12:07:08.000
Update Date
2020-06-15T12:29:39.000
Closed Date
2020-06-15T12:07:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx15yAAB
Lat Location
(32.73017761891557600,-96.85707352451375000)
20-00381856
Service Request Number: 20-00381856 • Address: 8322 RIDGELEA ST, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00381856
Address
8322 RIDGELEA ST, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:41:50.000
Update Date
2020-04-14T15:10:41.000
Closed Date
2020-04-14T14:41:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG5uxAAD
Lat Location
(32.85312599072564400,-96.84085820794320000)
20-00381832
Service Request Number: 20-00381832 • Address: 1617 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381832
Address
1617 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:39:08.000
Update Date
2020-04-14T14:40:22.000
Closed Date
2020-04-14T14:39:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5snAAD
Lat Location
(32.79530570328597000,-96.81804377473173000)
20-00210775
Service Request Number: 20-00210775 • Address: 8905 FLICKER LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00210775
Address
8905 FLICKER LN, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-29T07:06:24.000
Update Date
2020-03-18T14:31:10.000
Closed Date
2020-02-29T07:06:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmXOVAA3
Lat Location
(32.86957861011532000,-96.68894919919833000)
20-00278707
Service Request Number: 20-00278707 • Address: 1801 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278707
Address
1801 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:24:47.000
Update Date
2020-03-18T13:41:21.000
Closed Date
2020-03-18T13:24:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5akwAAB
Lat Location
(32.74274213263589000,-96.68303515857133000)
20-00881204
Service Request Number: 20-00881204 • Address: 5824 PLUM DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00881204
Address
5824 PLUM DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-30T01:20:37.000
Update Date
2020-09-09T15:33:04.000
Closed Date
2020-08-30T01:20:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YjbmQAAR
Lat Location
(32.67412304694925500,-96.77996581557036000)
20-00278118
Service Request Number: 20-00278118 • Address: 3622 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00278118
Address
3622 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:02:05.000
Update Date
2020-03-18T14:19:41.000
Closed Date
2020-03-18T12:02:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZmfAAF
Lat Location
(32.69980365623428000,-96.84098279849925000)
20-00264984
Service Request Number: 20-00264984 • Address: 4431 CANAL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00264984
Address
4431 CANAL ST, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T09:56:42.000
Update Date
2020-03-18T13:47:58.000
Closed Date
2020-03-15T09:56:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5AHhAAN
Lat Location
(32.77540783058068000,-96.74457606040613000)
20-00908388
Service Request Number: 20-00908388 • Address: 3330 PINEBROOK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00908388
Address
3330 PINEBROOK DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-09-22T23:59:00.000
Status
New
Created Date
2020-09-08T13:45:13.000
Update Date
2020-09-09T14:59:15.000
Closed Date
2020-09-08T13:45:13.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000YnmLxAAJ
Lat Location
(32.66514846901615000,-96.76902613000802000)
20-00382165
Service Request Number: 20-00382165 • Address: 3750 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00382165
Address
3750 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:13:08.000
Update Date
2020-04-14T15:16:36.000
Closed Date
2020-04-14T15:13:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6MwAAL
Lat Location
(32.72027160217608000,-96.88107635879058000)
20-00579516
Service Request Number: 20-00579516 • Address: 460 GLENCAIRN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00579516
Address
460 GLENCAIRN DR, DALLAS, TX, 75232
City Council District
8
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-06-04T09:49:43.000
Update Date
2020-06-15T12:15:21.000
Closed Date
2020-06-04T09:49:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvVARAA3
Lat Location
(32.65565844625361000,-96.82845106104294000)
20-00381992
Service Request Number: 20-00381992 • Address: 4197 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00381992
Address
4197 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:56:06.000
Update Date
2020-04-14T15:16:41.000
Closed Date
2020-04-14T14:56:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG67DAAT
Lat Location
(32.85131677785220500,-96.83979282317121000)
20-00643475
Service Request Number: 20-00643475 • Address: 3133 CABALLERO CIR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00643475
Address
3133 CABALLERO CIR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:21:10.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-06-22T15:21:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy61pAAB
Lat Location
(32.70636160521491600,-96.89530989412373000)
20-00248244
Service Request Number: 20-00248244 • Address: 6827 MOUNTAIN CEDAR LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00248244
Address
6827 MOUNTAIN CEDAR LN, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-10T15:22:12.000
Update Date
2020-03-18T14:08:44.000
Closed Date
2020-03-10T15:22:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cTeAAJ
Lat Location
(32.66561335914552400,-96.93419684976970000)
20-00259105
Service Request Number: 20-00259105 • Address: 5834 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00259105
Address
5834 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T18:37:10.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-12T18:37:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4yOyAAJ
Lat Location
(33.00759570775953000,-96.80709814000213000)
20-00272560
Service Request Number: 20-00272560 • Address: 9844 ROCKBROOK DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00272560
Address
9844 ROCKBROOK DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:57:39.000
Update Date
2020-03-18T14:39:55.000
Closed Date
2020-03-17T10:57:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5P9sAAF
Lat Location
(32.87710275593062000,-96.83235509582539000)
20-00277961
Service Request Number: 20-00277961 • Address: 4507 ROBERTS AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00277961
Address
4507 ROBERTS AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:43:28.000
Update Date
2020-03-18T14:24:36.000
Closed Date
2020-03-18T11:43:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZbvAAF
Lat Location
(32.76138749704272000,-96.75002060478850000)
20-00371172
Service Request Number: 20-00371172 • Address: 333 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00371172
Address
333 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T12:59:33.000
Update Date
2020-04-14T15:01:11.000
Closed Date
2020-04-11T12:59:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFn5dAAD
Lat Location
(32.74421098595131000,-96.82706282089119000)
20-00478378
Service Request Number: 20-00478378 • Address: 2612 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00478378
Address
2612 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T11:41:43.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-08T11:41:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBL1xAAH
Lat Location
(32.99314272724578000,-96.86821135622804000)
20-00278942
Service Request Number: 20-00278942 • Address: 1615 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278942
Address
1615 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:57:18.000
Update Date
2020-03-18T13:58:28.000
Closed Date
2020-03-18T13:57:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bLBAAZ
Lat Location
(32.77858404451922000,-96.84576826074021000)
20-00498259
Service Request Number: 20-00498259 • Address: 1036 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00498259
Address
1036 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:44:16.000
Update Date
2020-05-14T14:56:08.000
Closed Date
2020-05-13T16:44:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOfPAAX
Lat Location
(32.66206997514413000,-96.83920193100738000)
20-00382205
Service Request Number: 20-00382205 • Address: 10554 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382205
Address
10554 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:17:57.000
Update Date
2020-04-14T15:32:44.000
Closed Date
2020-04-14T15:17:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6QyAAL
Lat Location
(32.86855350225269500,-96.88224329860621000)
20-00278968
Service Request Number: 20-00278968 • Address: 8407 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278968
Address
8407 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:01:04.000
Update Date
2020-03-18T14:03:19.000
Closed Date
2020-03-18T14:01:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bNcAAJ
Lat Location
(32.64582209688087000,-96.78076839845086000)
20-00501748
Service Request Number: 20-00501748 • Address: LAGOW ST & SONNY CIR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501748
Address
LAGOW ST & SONNY CIR, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:38:30.000
Update Date
2020-05-14T14:51:11.000
Closed Date
2020-05-14T13:38:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXuJAAX
Lat Location
(32.77089083982638600,-96.74538027068444000)
20-00575503
Service Request Number: 20-00575503 • Address: 884 BERKINSHIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00575503
Address
884 BERKINSHIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:43:05.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-06-03T10:43:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvKHWAA3
Lat Location
(32.84743662161372400,-96.70453433706646000)
20-00381420
Service Request Number: 20-00381420 • Address: AUDELIA RD & WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00381420
Address
AUDELIA RD & WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:52:47.000
Update Date
2020-04-14T14:46:28.000
Closed Date
2020-04-14T13:52:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5D5AAL
Lat Location
(32.92305183931105000,-96.71811201011529000)
20-00275674
Service Request Number: 20-00275674 • Address: 1510 CARSON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275674
Address
1510 CARSON ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:57:46.000
Update Date
2020-03-18T14:23:10.000
Closed Date
2020-03-17T17:57:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UOOAA3
Lat Location
(32.72936257921359000,-96.80659499635232000)
20-00352035
Service Request Number: 20-00352035 • Address: 5215 URSULA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00352035
Address
5215 URSULA LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-07T09:41:34.000
Update Date
2020-04-14T15:22:46.000
Closed Date
2020-04-07T09:41:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFFdxAAH
Lat Location
(32.89119659590611600,-96.81763271802164000)
20-00277749
Service Request Number: 20-00277749 • Address: 8208 JACOBIE BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00277749
Address
8208 JACOBIE BLVD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:19:16.000
Update Date
2020-03-18T13:48:20.000
Closed Date
2020-03-18T11:19:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZFVAA3
Lat Location
(32.72334594815371400,-96.68050105180268000)
20-00048289
Service Request Number: 20-00048289 • Address: 2203 LAMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00048289
Address
2203 LAMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T15:10:56.000
Update Date
2020-03-18T14:39:38.000
Closed Date
2020-01-15T15:10:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2SVuAAN
Lat Location
(32.72129905769000400,-96.80810361980245000)
20-00207644
Service Request Number: 20-00207644 • Address: 2246 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207644
Address
2246 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:10:40.000
Update Date
2020-03-18T14:30:22.000
Closed Date
2020-02-28T12:10:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQjbAAF
Lat Location
(32.75939883288553000,-96.76829685953064000)
20-00271429
Service Request Number: 20-00271429 • Address: 2506 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00271429
Address
2506 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:40:54.000
Update Date
2020-03-18T14:06:07.000
Closed Date
2020-03-17T08:40:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ND9AAN
Lat Location
(32.77341331027746000,-96.90528028734515000)
20-00488162
Service Request Number: 20-00488162 • Address: 8401 CLOVER MEADOW DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00488162
Address
8401 CLOVER MEADOW DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:30:48.000
Update Date
2020-05-14T15:13:30.000
Closed Date
2020-05-11T16:30:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2L4AAL
Lat Location
(32.89299771129532000,-96.73433513808084000)
20-00617062
Service Request Number: 20-00617062 • Address: HILLCREST RD & ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00617062
Address
HILLCREST RD & ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T12:14:08.000
Update Date
2020-06-15T12:26:53.000
Closed Date
2020-06-15T12:14:08.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyTqAAJ
Lat Location
(32.89484762675777000,-96.78785608258258000)
20-00278955
Service Request Number: 20-00278955 • Address: 238 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00278955
Address
238 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:59:04.000
Update Date
2020-03-18T14:00:53.000
Closed Date
2020-03-18T13:59:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bM9AAJ
Lat Location
(32.72031352108603400,-96.82537778843016000)
20-00627248
Service Request Number: 20-00627248 • Address: 3618 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00627248
Address
3618 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T13:44:42.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-06-17T13:44:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxRYaAAN
Lat Location
(32.76239324130131000,-96.76557464862412000)
20-00276163
Service Request Number: 20-00276163 • Address: 14500 HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00276163
Address
14500 HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:44:30.000
Update Date
2020-03-18T13:42:16.000
Closed Date
2020-03-18T05:44:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W17AAF
Lat Location
(32.94572345371241000,-96.78571738830439000)
20-00278894
Service Request Number: 20-00278894 • Address: 1340 HIGHLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00278894
Address
1340 HIGHLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:49:52.000
Update Date
2020-03-18T14:33:21.000
Closed Date
2020-03-18T13:49:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bFwAAJ
Lat Location
(32.81131386715776400,-96.72303291576950000)
20-00276776
Service Request Number: 20-00276776 • Address: 1528 KILTARTAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276776
Address
1528 KILTARTAN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:26:37.000
Update Date
2020-03-18T14:32:44.000
Closed Date
2020-03-18T09:26:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5XWoAAN
Lat Location
(32.82380645449460000,-96.68740016380356000)
19-01314011
Service Request Number: 19-01314011 • Address: 11106 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01314011
Address
11106 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-11-11T10:43:34.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2019-11-11T10:43:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObRVmAAN
Lat Location
(32.84738273695970000,-96.66560900434440000)
20-00380697
Service Request Number: 20-00380697 • Address: 2019 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00380697
Address
2019 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:30:22.000
Update Date
2020-04-14T15:35:33.000
Closed Date
2020-04-14T12:30:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG40kAAD
Lat Location
(32.74753091876174000,-96.64844440909302000)
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