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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00207104
Service Request Number: 20-00207104 • Address: 3716 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207104
Address
3716 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:04:39.000
Update Date
2020-03-18T14:09:19.000
Closed Date
2020-02-28T11:04:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPXZAA3
Lat Location
(32.76237374975793400,-96.76316105148460000)
20-00278562
Service Request Number: 20-00278562 • Address: 203 N BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278562
Address
203 N BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:02:47.000
Update Date
2020-03-18T13:50:09.000
Closed Date
2020-03-18T13:02:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ad4AAB
Lat Location
(32.74643866450229000,-96.87147855364812000)
20-00265491
Service Request Number: 20-00265491 • Address: 3557 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00265491
Address
3557 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T15:46:58.000
Update Date
2020-03-18T14:17:26.000
Closed Date
2020-03-15T15:46:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5B20AAF
Lat Location
(32.89152273364993600,-96.86048304436730000)
20-00252808
Service Request Number: 20-00252808 • Address: 1221 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00252808
Address
1221 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:28:04.000
Update Date
2020-03-18T14:16:00.000
Closed Date
2020-03-11T14:28:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4lypAAB
Lat Location
(32.73449556552821000,-96.81421504038939000)
20-00908679
Service Request Number: 20-00908679 • Address: 4308 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00908679
Address
4308 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-08T14:27:31.000
Update Date
2020-09-09T14:48:42.000
Closed Date
2020-09-08T14:27:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnnhrAAB
Lat Location
(32.80211386762709000,-96.78294882749823000)
20-00133548
Service Request Number: 20-00133548 • Address: 3915 MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00133548
Address
3915 MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T11:50:01.000
Update Date
2020-03-18T14:07:31.000
Closed Date
2020-02-08T11:50:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5gLHAAZ
Lat Location
(32.78895740355165600,-96.90359475167719000)
20-00206835
Service Request Number: 20-00206835 • Address: 3929 KYNARD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206835
Address
3929 KYNARD ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:37:51.000
Update Date
2020-03-18T13:46:48.000
Closed Date
2020-02-28T10:37:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOzhAAF
Lat Location
(32.75940507619779400,-96.76158957291540000)
20-00277653
Service Request Number: 20-00277653 • Address: 4900 KILDARE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00277653
Address
4900 KILDARE AVE, DALLAS, TX, 75216
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:09:20.000
Update Date
2020-03-18T14:11:40.000
Closed Date
2020-03-18T11:09:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Z6OAAV
Lat Location
(32.68796885899565000,-96.79401514119711000)
20-00541649
Service Request Number: 20-00541649 • Address: 3512 LA JOYA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00541649
Address
3512 LA JOYA DR, DALLAS, TX, 75220
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-26T08:16:55.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-26T08:16:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE0bjAAD
Lat Location
(32.87214882102832000,-96.86054367827762000)
20-00275927
Service Request Number: 20-00275927 • Address: 3301 SPRING AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00275927
Address
3301 SPRING AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:09:17.000
Update Date
2020-03-18T13:50:38.000
Closed Date
2020-03-17T21:09:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UyMAAV
Lat Location
(32.76507268140937000,-96.75281721429670000)
20-00481157
Service Request Number: 20-00481157 • Address: 3395 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00481157
Address
3395 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-08T18:39:20.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-05-08T18:39:20.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBPuhAAH
Lat Location
(32.76382705397726000,-96.74924404230775000)
20-00616513
Service Request Number: 20-00616513 • Address: 1816 SEDONA LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00616513
Address
1816 SEDONA LN, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:18:07.000
Update Date
2020-06-15T12:03:57.000
Closed Date
2020-06-15T11:18:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwznjAAB
Lat Location
(32.68964998632734000,-96.84988470050340000)
20-00381510
Service Request Number: 20-00381510 • Address: 10323 GLENN VISTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381510
Address
10323 GLENN VISTA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:02:52.000
Update Date
2020-04-14T15:16:40.000
Closed Date
2020-04-14T14:02:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5MMAA1
Lat Location
(32.73004280802531000,-96.64625082744557000)
20-00279085
Service Request Number: 20-00279085 • Address: 1631 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279085
Address
1631 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:17:55.000
Update Date
2020-03-18T14:23:35.000
Closed Date
2020-03-18T14:17:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bbEAAR
Lat Location
(32.72847485306881000,-96.81572975407082000)
20-00487102
Service Request Number: 20-00487102 • Address: 4180 MENDENHALL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00487102
Address
4180 MENDENHALL DR, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:39:44.000
Update Date
2020-05-14T15:15:17.000
Closed Date
2020-05-11T14:39:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0LMAA1
Lat Location
(32.91013546115623000,-96.83927444135888000)
20-00218138
Service Request Number: 20-00218138 • Address: 6461 CARLTON GARRETT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00218138
Address
6461 CARLTON GARRETT ST, DALLAS, TX, 75215
City Council District
7
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-03T09:33:42.000
Update Date
2020-03-18T14:04:01.000
Closed Date
2020-03-03T09:33:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnlkIAAR
Lat Location
(32.73855648767089000,-96.75373380728290000)
20-00207625
Service Request Number: 20-00207625 • Address: 2246 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207625
Address
2246 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:08:33.000
Update Date
2020-03-18T14:27:55.000
Closed Date
2020-02-28T12:08:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQh1AAF
Lat Location
(32.75939883288553000,-96.76829685953064000)
20-00098418
Service Request Number: 20-00098418 • Address: 5130 LAUDERDALE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00098418
Address
5130 LAUDERDALE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T16:27:36.000
Update Date
2020-06-15T12:20:07.000
Closed Date
2020-01-29T16:27:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4KGxAAN
Lat Location
(32.68920114515480000,-96.77403784057196000)
20-00260725
Service Request Number: 20-00260725 • Address: 3522 DUNBAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00260725
Address
3522 DUNBAR ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:55:10.000
Update Date
2020-03-18T13:48:53.000
Closed Date
2020-03-13T10:55:10.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T52OSAAZ
Lat Location
(32.76820918512484600,-96.76124275434478000)
20-00381873
Service Request Number: 20-00381873 • Address: 3421 MERRIFIELD AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381873
Address
3421 MERRIFIELD AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:43:14.000
Update Date
2020-04-14T14:45:41.000
Closed Date
2020-04-14T14:43:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5wLAAT
Lat Location
(32.79220184804882000,-96.73697740304140000)
20-00382275
Service Request Number: 20-00382275 • Address: 1015 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382275
Address
1015 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:25:34.000
Update Date
2020-04-14T15:28:54.000
Closed Date
2020-04-14T15:25:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6WcAAL
Lat Location
(32.74955618933995000,-96.83956090362682000)
20-00271958
Service Request Number: 20-00271958 • Address: 9839 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00271958
Address
9839 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:44:11.000
Update Date
2020-03-18T14:34:51.000
Closed Date
2020-03-17T09:44:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O5GAAV
Lat Location
(32.87479845537976000,-96.86179513288481000)
20-00276402
Service Request Number: 20-00276402 • Address: 3900 WEISENBERGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276402
Address
3900 WEISENBERGER DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:32:53.000
Update Date
2020-03-18T14:27:37.000
Closed Date
2020-03-18T08:32:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WohAAF
Lat Location
(32.78893883944293500,-96.89696005873893000)
20-00762453
Service Request Number: 20-00762453 • Address: 823 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00762453
Address
823 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-24T09:10:20.000
Update Date
2020-09-09T14:59:18.000
Closed Date
2020-07-24T09:10:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdPzEAAV
Lat Location
(32.74025951321872000,-96.83646328570370000)
20-00207123
Service Request Number: 20-00207123 • Address: 3716 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207123
Address
3716 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:07:13.000
Update Date
2020-03-18T14:11:49.000
Closed Date
2020-02-28T11:07:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPb2AAF
Lat Location
(32.76237374975793400,-96.76316105148460000)
20-00263898
Service Request Number: 20-00263898 • Address: 9660 LAKEMONT DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00263898
Address
9660 LAKEMONT DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:11:08.000
Update Date
2020-03-18T14:39:18.000
Closed Date
2020-03-14T11:11:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58LYAAZ
Lat Location
(32.87459403268596000,-96.84288467275168000)
20-00381805
Service Request Number: 20-00381805 • Address: 1101 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381805
Address
1101 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:36:47.000
Update Date
2020-04-14T14:54:56.000
Closed Date
2020-04-14T14:36:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5qWAAT
Lat Location
(32.78710511445628000,-96.81829153194830000)
20-00231869
Service Request Number: 20-00231869 • Address: 1243 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00231869
Address
1243 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T09:48:34.000
Update Date
2020-03-18T14:18:08.000
Closed Date
2020-03-06T09:48:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnJSQAA3
Lat Location
(32.73412297100582000,-96.81420282849022000)
19-01188903
Service Request Number: 19-01188903 • Address: 3663 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01188903
Address
3663 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-08T23:59:00.000
Status
Closed
Created Date
2019-10-07T09:25:08.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2019-10-07T09:25:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N4fv6AAB
Lat Location
(32.99150574207962000,-96.85202038476987000)
20-00276221
Service Request Number: 20-00276221 • Address: 3520 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276221
Address
3520 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:37:13.000
Update Date
2020-03-18T13:53:29.000
Closed Date
2020-03-18T07:37:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WKPAA3
Lat Location
(32.70157293600742000,-96.81451780149533000)
20-00276517
Service Request Number: 20-00276517 • Address: SKILLMAN ST & BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00276517
Address
SKILLMAN ST & BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:52:24.000
Update Date
2020-03-18T14:16:14.000
Closed Date
2020-03-18T08:52:24.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5X1rAAF
Lat Location
(32.81727416558804600,-96.76154155023042000)
20-00382171
Service Request Number: 20-00382171 • Address: 5514 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382171
Address
5514 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:13:44.000
Update Date
2020-04-14T15:17:52.000
Closed Date
2020-04-14T15:13:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6NLAA1
Lat Location
(32.67966706369790600,-96.85689721458077000)
20-00382325
Service Request Number: 20-00382325 • Address: 4323 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382325
Address
4323 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:31:33.000
Update Date
2020-04-14T15:38:59.000
Closed Date
2020-04-14T15:31:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6aLAAT
Lat Location
(32.72052897775933000,-96.89072289495199000)
20-00502233
Service Request Number: 20-00502233 • Address: 2310 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00502233
Address
2310 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:37:06.000
Update Date
2020-05-14T14:54:29.000
Closed Date
2020-05-14T14:37:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCYvrAAH
Lat Location
(32.71979205303754400,-96.80459625382026000)
20-00489728
Service Request Number: 20-00489728 • Address: 565 BONDSTONE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00489728
Address
565 BONDSTONE DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:40:16.000
Update Date
2020-05-14T15:27:49.000
Closed Date
2020-05-12T09:40:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6exAAD
Lat Location
(32.85430083952986000,-96.70644729974330000)
20-00261243
Service Request Number: 20-00261243 • Address: 1702 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00261243
Address
1702 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:09:50.000
Update Date
2020-03-18T14:13:39.000
Closed Date
2020-03-13T12:09:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53GLAAZ
Lat Location
(32.81662391387861000,-96.85349961839091000)
20-00275924
Service Request Number: 20-00275924 • Address: 3659 OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00275924
Address
3659 OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:07:00.000
Update Date
2020-03-18T14:38:30.000
Closed Date
2020-03-17T21:07:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UxxAAF
Lat Location
(32.80608017175474000,-96.79557948187687000)
20-00193698
Service Request Number: 20-00193698 • Address: 9587 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00193698
Address
9587 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-25T14:16:16.000
Update Date
2020-03-18T13:43:33.000
Closed Date
2020-02-25T14:16:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlt1zAAB
Lat Location
(32.85883211680012000,-96.86765101653336000)
20-00496244
Service Request Number: 20-00496244 • Address: 1519 KILTARTAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00496244
Address
1519 KILTARTAN DR, DALLAS, TX, 75228
City Council District
9
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:50:54.000
Update Date
2020-06-15T12:22:23.000
Closed Date
2020-05-13T12:50:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCLdyAAH
Lat Location
(32.82391740591978000,-96.68746784735497000)
20-00270458
Service Request Number: 20-00270458 • Address: 4210 CREEKDALE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00270458
Address
4210 CREEKDALE DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:54:42.000
Update Date
2020-03-18T14:16:41.000
Closed Date
2020-03-16T16:54:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KQKAA3
Lat Location
(32.89093832469520000,-96.83812227738836000)
20-00277525
Service Request Number: 20-00277525 • Address: 6516 RAVENDALE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00277525
Address
6516 RAVENDALE LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:52:29.000
Update Date
2020-03-18T14:36:06.000
Closed Date
2020-03-18T10:52:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YrxAAF
Lat Location
(32.83866717988420400,-96.74938487121985000)
20-00278621
Service Request Number: 20-00278621 • Address: HIGHLAND HILLS DR & SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278621
Address
HIGHLAND HILLS DR & SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:10:36.000
Update Date
2020-03-18T14:23:43.000
Closed Date
2020-03-18T13:10:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5akKAAR
Lat Location
(32.67432372564678000,-96.75978850914667000)
20-00279046
Service Request Number: 20-00279046 • Address: 1204 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279046
Address
1204 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T13:46:14.000
Update Date
2020-03-18T14:12:58.000
Closed Date
2020-03-18T13:46:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5bWYAAZ
Lat Location
(32.72264362401351400,-96.80764119601632000)
20-00909420
Service Request Number: 20-00909420 • Address: 7029 GATERIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00909420
Address
7029 GATERIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T15:48:31.000
Update Date
2020-09-09T15:16:09.000
Closed Date
2020-09-08T15:48:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnpplAAB
Lat Location
(32.94575236169526000,-96.78342957492593000)
20-00275798
Service Request Number: 20-00275798 • Address: 3027 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00275798
Address
3027 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:13:58.000
Update Date
2020-03-18T14:24:20.000
Closed Date
2020-03-17T19:13:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UfKAAV
Lat Location
(32.76073070917889000,-96.75289938934186000)
20-00382369
Service Request Number: 20-00382369 • Address: 9009 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00382369
Address
9009 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:36:34.000
Update Date
2020-04-14T15:38:50.000
Closed Date
2020-04-14T15:36:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6feAAD
Lat Location
(32.74881215214120500,-96.66869303299873000)
20-00276072
Service Request Number: 20-00276072 • Address: 8150 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00276072
Address
8150 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:27:06.000
Update Date
2020-03-18T14:20:20.000
Closed Date
2020-03-17T23:27:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VFhAAN
Lat Location
(32.64834613435633000,-96.83990457087121000)
20-00279129
Service Request Number: 20-00279129 • Address: 1971 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279129
Address
1971 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:22:54.000
Update Date
2020-03-18T14:24:15.000
Closed Date
2020-03-18T14:22:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bYaAAJ
Lat Location
(32.77867760469716500,-96.85302895134365000)
20-00278054
Service Request Number: 20-00278054 • Address: 800 ELSBETH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278054
Address
800 ELSBETH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:54:35.000
Update Date
2020-03-18T14:17:53.000
Closed Date
2020-03-18T11:54:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZlHAAV
Lat Location
(32.75227015831956000,-96.82525925616743000)
20-00278326
Service Request Number: 20-00278326 • Address: 334 RED WING DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00278326
Address
334 RED WING DR, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:28:36.000
Update Date
2020-03-18T14:13:33.000
Closed Date
2020-03-18T12:28:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aC3AAJ
Lat Location
(32.66345990549752500,-96.81906696952994000)
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