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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00381430
Service Request Number: 20-00381430 • Address: CLERMONT AVE & EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381430
Address
CLERMONT AVE & EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:54:25.000
Update Date
2020-04-14T14:54:28.000
Closed Date
2020-04-14T13:54:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5EXAA1
Lat Location
(32.80198978476002000,-96.73833323845687000)
20-00279037
Service Request Number: 20-00279037 • Address: 1802 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279037
Address
1802 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:11:38.000
Update Date
2020-03-18T14:12:48.000
Closed Date
2020-03-18T14:11:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bVfAAJ
Lat Location
(32.77848253230662000,-96.84825871913638000)
20-00267298
Service Request Number: 20-00267298 • Address: 2812 MODESTO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00267298
Address
2812 MODESTO DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:43:33.000
Update Date
2020-03-18T13:54:47.000
Closed Date
2020-03-16T10:43:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FEYAA3
Lat Location
(32.75940993799514400,-96.69194192149243000)
20-00256752
Service Request Number: 20-00256752 • Address: 5731 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00256752
Address
5731 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T12:09:27.000
Update Date
2020-03-18T13:47:41.000
Closed Date
2020-03-12T12:09:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4u6mAAB
Lat Location
(32.82496065963875500,-96.76948709392890000)
20-00239654
Service Request Number: 20-00239654 • Address: 645 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00239654
Address
645 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T09:07:40.000
Update Date
2020-09-09T15:07:28.000
Closed Date
2020-03-09T09:07:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4LwMAAV
Lat Location
(32.71112376240689000,-96.83345557889999000)
20-00277950
Service Request Number: 20-00277950 • Address: 2035 CARTWRIGHT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277950
Address
2035 CARTWRIGHT ST, DALLAS, TX, 75212
City Council District
6
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:41:37.000
Update Date
2020-03-18T13:47:40.000
Closed Date
2020-03-18T11:41:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZYTAA3
Lat Location
(32.76868087743202000,-96.91975027432976000)
20-00672634
Service Request Number: 20-00672634 • Address: 6424 NORTHPORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00672634
Address
6424 NORTHPORT DR, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-30T08:51:12.000
Update Date
2020-09-09T15:39:29.000
Closed Date
2020-06-30T08:51:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Ww3hrAAB
Lat Location
(32.89038543677898500,-96.79558776336931000)
20-00272299
Service Request Number: 20-00272299 • Address: 6690 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00272299
Address
6690 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:26:06.000
Update Date
2020-03-18T14:08:15.000
Closed Date
2020-03-17T10:26:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5OhPAAV
Lat Location
(32.87149561970600000,-96.78995943185220000)
20-00261583
Service Request Number: 20-00261583 • Address: 3100 URBAN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261583
Address
3100 URBAN AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:06:11.000
Update Date
2020-03-18T13:54:15.000
Closed Date
2020-03-13T13:06:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53zPAAR
Lat Location
(32.76425947391178000,-96.69561703308588000)
20-00110229
Service Request Number: 20-00110229 • Address: 13511 BALDCYPRESS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00110229
Address
13511 BALDCYPRESS DR, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-02-01T22:42:04.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-02-01T22:42:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4km9AAB
Lat Location
(32.67513723905843000,-96.60682537596463000)
20-00445916
Service Request Number: 20-00445916 • Address: PIONEER DR & S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00445916
Address
PIONEER DR & S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:04:28.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-30T10:04:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDYk0AAH
Lat Location
(32.72699747333743400,-96.84460195827641000)
20-00271729
Service Request Number: 20-00271729 • Address: 6310 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00271729
Address
6310 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:17:13.000
Update Date
2020-03-18T14:23:10.000
Closed Date
2020-03-17T09:17:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NgzAAF
Lat Location
(32.89236520861977000,-96.79800702427534000)
20-00381398
Service Request Number: 20-00381398 • Address: 11371 INWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00381398
Address
11371 INWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:50:24.000
Update Date
2020-04-14T14:42:35.000
Closed Date
2020-04-14T13:50:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5AuAAL
Lat Location
(32.90309543688460000,-96.81862110171910000)
20-00277159
Service Request Number: 20-00277159 • Address: W SANER AVE & S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00277159
Address
W SANER AVE & S ZANG BLVD, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:10:01.000
Update Date
2020-03-18T14:34:39.000
Closed Date
2020-03-18T10:10:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Y5VAAV
Lat Location
(32.71316933413330000,-96.83037438345694000)
20-00499987
Service Request Number: 20-00499987 • Address: 2342 WYNNEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00499987
Address
2342 WYNNEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:09:50.000
Update Date
2020-05-14T14:46:53.000
Closed Date
2020-05-14T10:09:50.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCU7ZAAX
Lat Location
(32.71966903614010000,-96.83582656849943000)
20-00275746
Service Request Number: 20-00275746 • Address: 2312 ANDERSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00275746
Address
2312 ANDERSON ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:44:30.000
Update Date
2020-03-18T14:23:42.000
Closed Date
2020-03-17T18:44:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UZ2AAN
Lat Location
(32.74545404710235000,-96.75598675972122000)
20-00275965
Service Request Number: 20-00275965 • Address: 3319 GIBSONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275965
Address
3319 GIBSONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:53:41.000
Update Date
2020-03-18T13:52:34.000
Closed Date
2020-03-17T21:53:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V2jAAF
Lat Location
(32.73790921686865000,-96.87465688153385000)
20-00258791
Service Request Number: 20-00258791 • Address: 2426 JORDAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00258791
Address
2426 JORDAN ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T16:41:28.000
Update Date
2020-03-18T14:08:32.000
Closed Date
2020-03-12T16:41:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4xs3AAB
Lat Location
(32.75954810237056000,-96.76553349141976000)
20-00817734
Service Request Number: 20-00817734 • Address: 7907 TEXRIDGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00817734
Address
7907 TEXRIDGE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-10T12:33:16.000
Update Date
2020-09-09T14:42:35.000
Closed Date
2020-08-10T12:33:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XvECeAAN
Lat Location
(32.65196714241410000,-96.82449849357596000)
20-00382118
Service Request Number: 20-00382118 • Address: 1153 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382118
Address
1153 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:08:02.000
Update Date
2020-04-14T15:12:43.000
Closed Date
2020-04-14T15:08:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6ILAA1
Lat Location
(32.73331072018967000,-96.85701075956370000)
20-00576136
Service Request Number: 20-00576136 • Address: 7816 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00576136
Address
7816 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T12:10:32.000
Update Date
2020-06-15T11:43:33.000
Closed Date
2020-06-03T12:10:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvLt2AAF
Lat Location
(32.71111696529527500,-96.68868442517034000)
20-00910426
Service Request Number: 20-00910426 • Address: 3101 RAYDELL PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00910426
Address
3101 RAYDELL PL, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-08T20:55:04.000
Update Date
2020-09-09T14:48:17.000
Closed Date
2020-09-08T20:55:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynt8sAAB
Lat Location
(32.74251873316817600,-96.87153822055325000)
20-00410773
Service Request Number: 20-00410773 • Address: 7310 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00410773
Address
7310 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-21T15:22:31.000
Update Date
2020-07-12T01:08:44.000
Closed Date
2020-04-21T15:22:31.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UUWBiAAP
Lat Location
(32.80977192973049000,-96.73320601478784000)
20-00207090
Service Request Number: 20-00207090 • Address: 3732 GUARANTY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207090
Address
3732 GUARANTY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:02:59.000
Update Date
2020-03-18T14:02:30.000
Closed Date
2020-02-28T11:02:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPViAAN
Lat Location
(32.76221122830889000,-96.76293576034112000)
20-00236848
Service Request Number: 20-00236848 • Address: 9132 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00236848
Address
9132 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-07T11:22:50.000
Update Date
2020-03-18T14:39:18.000
Closed Date
2020-03-07T11:22:50.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000SnSNSAA3
Lat Location
(32.90715679225616000,-96.74370218788512000)
20-00207703
Service Request Number: 20-00207703 • Address: 2119 HUNTERS RUN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00207703
Address
2119 HUNTERS RUN DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:17:19.000
Update Date
2020-03-18T14:25:05.000
Closed Date
2020-02-28T12:17:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQqmAAF
Lat Location
(32.65689252572318000,-96.85332255782558000)
20-00212758
Service Request Number: 20-00212758 • Address: 7457 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00212758
Address
7457 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-01T17:02:21.000
Update Date
2020-07-12T01:09:00.000
Closed Date
2020-03-01T17:02:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnXd8AAF
Lat Location
(32.88355826068319500,-96.73433719052447000)
20-00278873
Service Request Number: 20-00278873 • Address: 1702 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278873
Address
1702 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:48:03.000
Update Date
2020-03-18T13:49:10.000
Closed Date
2020-03-18T13:48:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bDvAAJ
Lat Location
(32.77847478285147500,-96.84645884021496000)
20-00278930
Service Request Number: 20-00278930 • Address: 10818 ROAD RUNNER LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00278930
Address
10818 ROAD RUNNER LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T13:55:08.000
Update Date
2020-03-18T14:00:25.000
Closed Date
2020-03-18T13:55:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bJjAAJ
Lat Location
(32.72925920465066000,-96.64117390924713000)
20-00382327
Service Request Number: 20-00382327 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382327
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:31:47.000
Update Date
2020-04-14T15:34:11.000
Closed Date
2020-04-14T15:31:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6bmAAD
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00906428
Service Request Number: 20-00906428 • Address: 13765 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00906428
Address
13765 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T08:54:11.000
Update Date
2020-09-09T14:55:43.000
Closed Date
2020-09-08T08:54:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnedTAAR
Lat Location
(32.93637672333704000,-96.77040936428726000)
20-00273357
Service Request Number: 20-00273357 • Address: 1620 SHEPHERD LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00273357
Address
1620 SHEPHERD LN, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:38:34.000
Update Date
2020-03-18T13:50:39.000
Closed Date
2020-03-17T12:38:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QUdAAN
Lat Location
(32.69333080268834400,-96.61433085058562000)
20-00267235
Service Request Number: 20-00267235 • Address: 2240 DENMARK ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00267235
Address
2240 DENMARK ST, DALLAS, TX, 75253
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:35:57.000
Update Date
2020-03-18T13:49:44.000
Closed Date
2020-03-16T10:35:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5F8GAAV
Lat Location
(32.67751241420053000,-96.61708807784252000)
20-00275517
Service Request Number: 20-00275517 • Address: 509 LOWELL ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00275517
Address
509 LOWELL ST, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:06:46.000
Update Date
2020-03-18T13:46:19.000
Closed Date
2020-03-17T17:06:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5U5vAAF
Lat Location
(32.80560423358435000,-96.75655495293502000)
20-00502697
Service Request Number: 20-00502697 • Address: 2514 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00502697
Address
2514 PERRYTON DR, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-14T15:27:40.000
Update Date
2020-05-14T15:38:44.000
Closed Date
2020-05-14T15:27:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCZp1AAH
Lat Location
(32.71412706379484000,-96.86060814109683000)
20-00570437
Service Request Number: 20-00570437 • Address: 2421 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00570437
Address
2421 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T09:59:46.000
Update Date
2020-06-15T11:51:27.000
Closed Date
2020-06-02T09:59:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv7UsAAJ
Lat Location
(32.76457454468743000,-96.77190306887175000)
20-00277775
Service Request Number: 20-00277775 • Address: LINDSLEY AVE & S FITZHUGH AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00277775
Address
LINDSLEY AVE & S FITZHUGH AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:22:45.000
Update Date
2020-03-18T14:11:57.000
Closed Date
2020-03-18T11:22:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZIPAA3
Lat Location
(32.79039837137894000,-96.75814214344803000)
20-00267992
Service Request Number: 20-00267992 • Address: 1910 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00267992
Address
1910 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T12:12:23.000
Update Date
2020-04-14T15:19:41.000
Closed Date
2020-03-16T12:12:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5GNcAAN
Lat Location
(32.72491327782318000,-96.81313531930510000)
20-00277287
Service Request Number: 20-00277287 • Address: NORWICH ST & NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00277287
Address
NORWICH ST & NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:25:46.000
Update Date
2020-03-18T14:07:21.000
Closed Date
2020-03-18T10:25:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YSJAA3
Lat Location
(32.78180709298471400,-96.88258808956421000)
20-00276947
Service Request Number: 20-00276947 • Address: 1445 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00276947
Address
1445 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:45:55.000
Update Date
2020-03-18T14:16:59.000
Closed Date
2020-03-18T09:45:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Xg6AAF
Lat Location
(32.78444886043135000,-96.80232690779489000)
20-00268095
Service Request Number: 20-00268095 • Address: 2404 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00268095
Address
2404 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:24:56.000
Update Date
2020-03-18T13:46:47.000
Closed Date
2020-03-16T12:24:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GcHAAV
Lat Location
(32.81417045538289000,-96.67504096070684000)
20-00308037
Service Request Number: 20-00308037 • Address: 2329 STONEMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00308037
Address
2329 STONEMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T08:56:12.000
Update Date
2020-06-15T12:09:38.000
Closed Date
2020-03-26T08:56:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDuHnAAL
Lat Location
(32.75308319502765000,-96.76163077948601000)
20-00258266
Service Request Number: 20-00258266 • Address: 3839 MORNINGVIEW DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00258266
Address
3839 MORNINGVIEW DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:34:15.000
Update Date
2020-03-18T14:26:36.000
Closed Date
2020-03-12T15:34:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4x2vAAB
Lat Location
(32.67780938202396000,-96.75889345107454000)
20-00229706
Service Request Number: 20-00229706 • Address: 2602 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00229706
Address
2602 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:20:12.000
Update Date
2020-03-18T14:06:31.000
Closed Date
2020-03-05T15:20:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoFmWAAV
Lat Location
(32.70429139337091000,-96.78260393282966000)
20-00262043
Service Request Number: 20-00262043 • Address: 9131 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00262043
Address
9131 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:23:12.000
Update Date
2020-03-18T13:42:53.000
Closed Date
2020-03-13T14:23:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54zkAAB
Lat Location
(32.82758403389491000,-96.70611047540277000)
20-00276043
Service Request Number: 20-00276043 • Address: 2810 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00276043
Address
2810 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:12:35.000
Update Date
2020-03-18T13:56:23.000
Closed Date
2020-03-17T23:12:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VDHAA3
Lat Location
(32.64744657125245000,-96.86565913592518000)
20-00078395
Service Request Number: 20-00078395 • Address: 2217 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00078395
Address
2217 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T09:44:39.000
Update Date
2020-04-14T15:10:21.000
Closed Date
2020-01-24T09:44:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3aJEAAZ
Lat Location
(32.71821944608447600,-96.78705798668653000)
20-00174944
Service Request Number: 20-00174944 • Address: 1910 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00174944
Address
1910 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T09:48:16.000
Update Date
2020-04-14T15:15:56.000
Closed Date
2020-02-20T09:48:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rl9TgAAJ
Lat Location
(32.72491327782318000,-96.81313531930510000)
20-00276186
Service Request Number: 20-00276186 • Address: 1600 X ST, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00276186
Address
1600 X ST, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:57:08.000
Update Date
2020-03-18T13:50:54.000
Closed Date
2020-03-18T06:57:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5WAPAA3
Lat Location
(32.88975764273973000,-96.91871967908429000)
20-00382090
Service Request Number: 20-00382090 • Address: 5707 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382090
Address
5707 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:05:12.000
Update Date
2020-04-14T15:07:27.000
Closed Date
2020-04-14T15:05:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6FqAAL
Lat Location
(32.67825253666334400,-96.85717017609703000)
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