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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00609049
Service Request Number: 20-00609049 • Address: 6206 RED BIRD CT, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00609049
Address
6206 RED BIRD CT, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T09:55:25.000
Update Date
2020-06-15T12:24:20.000
Closed Date
2020-06-12T09:55:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwiZEAAZ
Lat Location
(32.67255699947919000,-96.85629070847385000)
20-00382313
Service Request Number: 20-00382313 • Address: 1868 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00382313
Address
1868 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:30:10.000
Update Date
2020-04-14T15:32:17.000
Closed Date
2020-04-14T15:30:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6ZvAAL
Lat Location
(32.76942687407479000,-96.83572305340002000)
20-00616803
Service Request Number: 20-00616803 • Address: 4203 N CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00616803
Address
4203 N CREST HAVEN RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T09:38:15.000
Update Date
2020-06-15T11:55:40.000
Closed Date
2020-06-08T09:38:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0SwAAJ
Lat Location
(32.85391185918606000,-96.83971509844338000)
20-00168818
Service Request Number: 20-00168818 • Address: 3901 DE MAGGIO AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00168818
Address
3901 DE MAGGIO AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T17:35:24.000
Update Date
2020-03-18T15:22:12.000
Closed Date
2020-02-18T17:35:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RksgnAAB
Lat Location
(32.76561683447541000,-96.73549328560463000)
20-00275666
Service Request Number: 20-00275666 • Address: 4800 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00275666
Address
4800 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:53:31.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-03-17T17:53:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UMTAA3
Lat Location
(32.86383654498169000,-96.82902814233330000)
20-00381211
Service Request Number: 20-00381211 • Address: 3605 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381211
Address
3605 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:28:11.000
Update Date
2020-04-14T14:46:22.000
Closed Date
2020-04-14T13:28:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG4riAAD
Lat Location
(32.70451632063731000,-96.79954988021326000)
20-00042202
Service Request Number: 20-00042202 • Address: 4414 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00042202
Address
4414 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-14T12:33:11.000
Update Date
2020-03-18T15:37:03.000
Closed Date
2020-01-14T12:33:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q1CsAAAV
Lat Location
(32.68989460112392000,-96.81273334295601000)
20-00252878
Service Request Number: 20-00252878 • Address: 2736 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00252878
Address
2736 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:36:34.000
Update Date
2020-03-18T15:08:22.000
Closed Date
2020-03-11T14:36:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4m5bAAB
Lat Location
(32.89508069783377000,-96.88613447307526000)
20-00175400
Service Request Number: 20-00175400 • Address: 110 BECKLEYWOOD BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00175400
Address
110 BECKLEYWOOD BLVD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T10:38:41.000
Update Date
2020-06-15T12:36:19.000
Closed Date
2020-02-20T10:38:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlAUAAA3
Lat Location
(32.72587861342890000,-96.82353344441627000)
20-00248423
Service Request Number: 20-00248423 • Address: 815 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00248423
Address
815 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T15:43:16.000
Update Date
2020-03-18T14:50:42.000
Closed Date
2020-03-10T15:43:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cn5AAB
Lat Location
(32.75126172266455000,-96.91281084288228000)
20-00276097
Service Request Number: 20-00276097 • Address: 9632 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00276097
Address
9632 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:38:51.000
Update Date
2020-03-18T15:22:10.000
Closed Date
2020-03-17T23:38:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VIHAA3
Lat Location
(32.85778682109993000,-96.87034221565521000)
19-01264689
Service Request Number: 19-01264689 • Address: 703 N JESTER AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01264689
Address
703 N JESTER AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-28T10:46:26.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-28T10:46:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtPdMAAV
Lat Location
(32.75063308651549000,-96.87288849558122000)
20-00382191
Service Request Number: 20-00382191 • Address: 8150 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00382191
Address
8150 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:16:15.000
Update Date
2020-04-14T15:17:43.000
Closed Date
2020-04-14T15:16:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6PHAA1
Lat Location
(32.64834613435633000,-96.83990457087121000)
20-00381717
Service Request Number: 20-00381717 • Address: 504 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00381717
Address
504 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:27:49.000
Update Date
2020-04-14T15:15:15.000
Closed Date
2020-04-14T14:27:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5hZAAT
Lat Location
(32.78950548379967000,-96.76504376865125000)
20-00276081
Service Request Number: 20-00276081 • Address: 9628 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00276081
Address
9628 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:32:23.000
Update Date
2020-03-18T15:17:17.000
Closed Date
2020-03-17T23:32:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGfAAN
Lat Location
(32.85775213551571000,-96.87030268732791000)
20-00913799
Service Request Number: 20-00913799 • Address: 4821 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00913799
Address
4821 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T15:12:31.000
Update Date
2020-09-09T15:17:38.000
Closed Date
2020-09-09T15:12:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo6b5AAB
Lat Location
(32.74427521260643000,-96.90651299373148000)
20-00134109
Service Request Number: 20-00134109 • Address: 3095 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00134109
Address
3095 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-08T15:45:58.000
Update Date
2020-03-18T15:40:21.000
Closed Date
2020-02-08T15:45:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5hCkAAJ
Lat Location
(32.82141220603662000,-96.82546953957966000)
20-00246757
Service Request Number: 20-00246757 • Address: 711 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00246757
Address
711 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-03-10T12:07:51.000
Update Date
2020-03-18T15:18:36.000
Closed Date
2020-03-10T12:07:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ZivAAF
Lat Location
(32.79212039769526400,-96.77706576176759000)
20-00501591
Service Request Number: 20-00501591 • Address: BRIDAL WREATH LN & S FRANKLIN ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00501591
Address
BRIDAL WREATH LN & S FRANKLIN ST, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:17:59.000
Update Date
2020-05-14T15:00:04.000
Closed Date
2020-05-14T13:17:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXSaAAP
Lat Location
(32.69610164956606000,-96.86016642265717000)
20-00332511
Service Request Number: 20-00332511 • Address: 8610 WESTFIELD DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00332511
Address
8610 WESTFIELD DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T13:47:19.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-04-01T13:47:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEdKFAA1
Lat Location
(32.90030956354023000,-96.75442467328371000)
20-00278767
Service Request Number: 20-00278767 • Address: 9191 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00278767
Address
9191 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:32:43.000
Update Date
2020-03-18T14:45:00.000
Closed Date
2020-03-18T13:32:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5b11AAB
Lat Location
(32.82959481016803000,-96.70742710299601000)
20-00263672
Service Request Number: 20-00263672 • Address: 3763 LA JOYA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00263672
Address
3763 LA JOYA DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T08:26:51.000
Update Date
2020-03-18T14:41:25.000
Closed Date
2020-03-14T08:26:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57wSAAR
Lat Location
(32.87202762038942400,-96.85368943248157000)
20-00075273
Service Request Number: 20-00075273 • Address: 2728 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00075273
Address
2728 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T13:23:40.000
Update Date
2020-04-14T15:27:05.000
Closed Date
2020-01-23T13:23:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3SnLAAV
Lat Location
(32.71437012442578000,-96.80419225234455000)
20-00693926
Service Request Number: 20-00693926 • Address: 3281 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00693926
Address
3281 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-07-06T12:17:33.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-07-06T12:17:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wx2OpAAJ
Lat Location
(32.70865321447017500,-96.84382540255254000)
20-00377697
Service Request Number: 20-00377697 • Address: 1206 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00377697
Address
1206 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:42:46.000
Update Date
2020-04-14T15:05:37.000
Closed Date
2020-04-13T16:42:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyA5AAL
Lat Location
(32.72029000571366000,-96.84209444582405000)
20-00786763
Service Request Number: 20-00786763 • Address: 5557 ALPHA RD, DALLAS • City Council District: 11
Service Request Number
20-00786763
Address
5557 ALPHA RD, DALLAS
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-31T10:48:34.000
Update Date
2020-07-31T12:30:13.000
Closed Date
2020-07-31T10:48:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Xf1PuAAJ
Lat Location
(32.93352853344405000,-96.81171917491808000)
20-00612304
Service Request Number: 20-00612304 • Address: 9800 CLOISTER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00612304
Address
9800 CLOISTER DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T18:35:00.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-12T18:35:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwphVAAR
Lat Location
(32.82853844305222000,-96.68924206263371000)
20-00216274
Service Request Number: 20-00216274 • Address: 4829 COLES MANOR PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00216274
Address
4829 COLES MANOR PL, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T15:38:29.000
Update Date
2020-03-18T15:18:03.000
Closed Date
2020-03-02T15:38:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SngUjAAJ
Lat Location
(32.81295424660716000,-96.78544474420840000)
20-00381794
Service Request Number: 20-00381794 • Address: 1001 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00381794
Address
1001 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:35:10.000
Update Date
2020-04-14T14:52:58.000
Closed Date
2020-04-14T14:35:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG5pJAAT
Lat Location
(32.78616007431336500,-96.81760246267213000)
20-00197752
Service Request Number: 20-00197752 • Address: 548 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00197752
Address
548 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-26T11:49:26.000
Update Date
2020-03-18T14:42:50.000
Closed Date
2020-02-26T11:49:26.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000Rm38sAAB
Lat Location
(32.72091489389383000,-96.70992492343642000)
20-00075222
Service Request Number: 20-00075222 • Address: 2726 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00075222
Address
2726 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T13:18:06.000
Update Date
2020-04-14T15:25:39.000
Closed Date
2020-01-23T13:18:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3ShSAAV
Lat Location
(32.71440250316792500,-96.80419188684496000)
20-00271164
Service Request Number: 20-00271164 • Address: 4131 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00271164
Address
4131 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:46:10.000
Update Date
2020-03-18T15:30:59.000
Closed Date
2020-03-17T07:46:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MgyAAF
Lat Location
(32.79231402872227400,-96.90255858169370000)
20-00446277
Service Request Number: 20-00446277 • Address: 4910 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00446277
Address
4910 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:46:57.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-30T10:46:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDZQjAAP
Lat Location
(32.80295674908507000,-96.77199563639775000)
20-00279230
Service Request Number: 20-00279230 • Address: 2220 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279230
Address
2220 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:35:27.000
Update Date
2020-03-18T15:29:40.000
Closed Date
2020-03-18T14:35:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bqEAAR
Lat Location
(32.68150592980313000,-96.78247998383911000)
20-00209251
Service Request Number: 20-00209251 • Address: 2340 HUNTERS RUN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00209251
Address
2340 HUNTERS RUN DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T16:02:02.000
Update Date
2020-03-18T15:25:16.000
Closed Date
2020-02-28T16:02:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmUH7AAN
Lat Location
(32.65708632074581000,-96.85652246437779000)
20-00186385
Service Request Number: 20-00186385 • Address: 511 BRIGHTWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00186385
Address
511 BRIGHTWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-23T18:47:32.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-23T18:47:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlZMOAA3
Lat Location
(32.72017885275220600,-96.67201479760938000)
20-00615089
Service Request Number: 20-00615089 • Address: 2889 STATE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00615089
Address
2889 STATE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:11:57.000
Update Date
2020-06-15T12:32:47.000
Closed Date
2020-06-15T08:11:57.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwwY3AAJ
Lat Location
(32.79724751649262000,-96.79814040305139000)
19-01392582
Service Request Number: 19-01392582 • Address: 1400 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01392582
Address
1400 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2019-12-03T16:17:47.000
Update Date
2020-03-18T15:04:32.000
Closed Date
2019-12-03T16:17:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oe8iiAAB
Lat Location
(32.77625985903432000,-96.79812274811052000)
20-00279665
Service Request Number: 20-00279665 • Address: 5804 MARGEWOOD DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00279665
Address
5804 MARGEWOOD DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T15:30:27.000
Update Date
2020-03-18T15:30:37.000
Closed Date
2020-03-18T15:30:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5cbpAAB
Lat Location
(32.70135283819976000,-96.92206675473450000)
20-00382196
Service Request Number: 20-00382196 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00382196
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:16:38.000
Update Date
2020-04-14T15:24:15.000
Closed Date
2020-04-14T15:16:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6PqAAL
Lat Location
(32.66211225669976400,-96.89009839382203000)
20-00278879
Service Request Number: 20-00278879 • Address: 6016 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00278879
Address
6016 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T13:48:20.000
Status
Closed
Created Date
2020-03-18T13:48:13.000
Update Date
2020-03-18T15:05:52.000
Closed Date
2020-03-18T13:48:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bEPAAZ
Lat Location
(32.97294331910007000,-96.80313303903432000)
20-00279695
Service Request Number: 20-00279695 • Address: 8905 FLICKER LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00279695
Address
8905 FLICKER LN, DALLAS, TX, 75238
City Council District
10
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:34:06.000
Update Date
2020-03-18T15:35:49.000
Closed Date
2020-03-18T15:34:06.000
Outcome
Information Provided
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cgUAAR
Lat Location
(32.86957861011532000,-96.68894919919833000)
20-00513615
Service Request Number: 20-00513615 • Address: 12235 DANDRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00513615
Address
12235 DANDRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-18T11:48:31.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-18T11:48:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCy7ZAAT
Lat Location
(32.91445167918084000,-96.75844616986281000)
20-00198672
Service Request Number: 20-00198672 • Address: 635 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00198672
Address
635 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-26T13:38:58.000
Update Date
2020-03-18T14:45:36.000
Closed Date
2020-02-26T13:38:58.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000Rm56KAAR
Lat Location
(32.72294615058553000,-96.71097723860463000)
20-00278544
Service Request Number: 20-00278544 • Address: 2746 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00278544
Address
2746 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:00:23.000
Update Date
2020-03-18T15:18:33.000
Closed Date
2020-03-18T13:00:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5abIAAR
Lat Location
(32.73481399407564000,-96.86496736146856000)
20-00031918
Service Request Number: 20-00031918 • Address: 3200 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00031918
Address
3200 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-10T15:14:07.000
Update Date
2020-04-14T15:33:53.000
Closed Date
2020-01-10T15:14:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0foZAAR
Lat Location
(32.70855229746471000,-96.80169090318664000)
20-00491377
Service Request Number: 20-00491377 • Address: 6206 STONEHILL DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00491377
Address
6206 STONEHILL DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:55:00.000
Update Date
2020-05-14T15:03:46.000
Closed Date
2020-05-12T12:55:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCALLAA5
Lat Location
(32.94833131053655000,-96.79731369816493000)
20-00304594
Service Request Number: 20-00304594 • Address: 10300 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00304594
Address
10300 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-25T11:27:36.000
Update Date
2020-05-14T15:09:18.000
Closed Date
2020-03-25T11:27:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDneIAAT
Lat Location
(32.88618130090171000,-96.86237711927421000)
19-01262194
Service Request Number: 19-01262194 • Address: 217 GREENHAVEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01262194
Address
217 GREENHAVEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2019-10-27T23:59:00.000
Status
Closed
Created Date
2019-10-26T20:18:47.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2019-10-26T20:18:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NskpvAAB
Lat Location
(32.71460526231661000,-96.69162823159215000)
20-00209246
Service Request Number: 20-00209246 • Address: 4506 VERDUN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00209246
Address
4506 VERDUN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T16:01:14.000
Update Date
2020-03-18T14:57:55.000
Closed Date
2020-02-28T16:01:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmUGTAA3
Lat Location
(32.76302000954592600,-96.74810342836017000)
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