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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00382227
Service Request Number: 20-00382227 • Address: 1616 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382227
Address
1616 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:20:56.000
Update Date
2020-04-14T15:21:44.000
Closed Date
2020-04-14T15:20:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6SpAAL
Lat Location
(32.79558810289676500,-96.81784862687687000)
20-00913780
Service Request Number: 20-00913780 • Address: 6076 PLUM DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00913780
Address
6076 PLUM DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-09T15:10:52.000
Update Date
2020-09-09T15:20:24.000
Closed Date
2020-09-09T15:10:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo6WGAAZ
Lat Location
(32.67285595962424000,-96.77653343458867000)
20-00279243
Service Request Number: 20-00279243 • Address: 3035 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00279243
Address
3035 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:36:30.000
Update Date
2020-03-18T15:01:58.000
Closed Date
2020-03-18T14:36:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5brHAAR
Lat Location
(32.76201501084826000,-96.75433077675596000)
20-00279561
Service Request Number: 20-00279561 • Address: 4307 MONTIE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00279561
Address
4307 MONTIE ST, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:16:42.000
Update Date
2020-03-18T15:29:51.000
Closed Date
2020-03-18T15:16:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cRKAAZ
Lat Location
(32.76930896572206000,-96.74106778725269000)
20-00382006
Service Request Number: 20-00382006 • Address: FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00382006
Address
FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:57:24.000
Update Date
2020-04-14T15:21:23.000
Closed Date
2020-04-14T14:57:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG68aAAD
Lat Location
(32.84234974693626000,-96.66470049139312000)
20-00439757
Service Request Number: 20-00439757 • Address: 5006 TANBARK RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00439757
Address
5006 TANBARK RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T19:37:00.000
Update Date
2020-04-29T15:56:46.000
Closed Date
2020-04-28T19:37:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDM46AAH
Lat Location
(32.89735759271981400,-96.82054857138795000)
20-00437920
Service Request Number: 20-00437920 • Address: 307 S JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00437920
Address
307 S JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-28T14:07:54.000
Update Date
2020-04-29T16:39:05.000
Closed Date
2020-04-28T14:07:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDJ14AAH
Lat Location
(32.74392971186938400,-96.91151343540747000)
20-00913721
Service Request Number: 20-00913721 • Address: 3330 PINEBROOK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00913721
Address
3330 PINEBROOK DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-08T13:45:13.000
Update Date
2020-09-09T14:59:13.000
Closed Date
2020-09-08T13:45:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo6CCAAZ
Lat Location
(32.66514846901615000,-96.76902613000802000)
20-00048146
Service Request Number: 20-00048146 • Address: 2201 LAMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00048146
Address
2201 LAMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T14:53:09.000
Update Date
2020-03-18T14:42:40.000
Closed Date
2020-01-15T14:53:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2SCxAAN
Lat Location
(32.72131715089708600,-96.80810591405130000)
20-00244215
Service Request Number: 20-00244215 • Address: 438 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00244215
Address
438 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T18:21:24.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-03-09T18:21:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4TlMAAV
Lat Location
(32.72027898797214400,-96.82947793368697000)
20-00203324
Service Request Number: 20-00203324 • Address: 1612 KILTARTAN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00203324
Address
1612 KILTARTAN DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T13:34:42.000
Update Date
2020-03-18T15:05:00.000
Closed Date
2020-02-27T13:34:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmGXkAAN
Lat Location
(32.82395333989223000,-96.68671177345870000)
20-00279334
Service Request Number: 20-00279334 • Address: 1711 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279334
Address
1711 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:47:18.000
Update Date
2020-03-18T15:03:17.000
Closed Date
2020-03-18T14:47:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5c1RAAR
Lat Location
(32.72752048816683000,-96.81574057371448000)
20-00271382
Service Request Number: 20-00271382 • Address: 9800 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00271382
Address
9800 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:35:19.000
Update Date
2020-03-18T15:21:50.000
Closed Date
2020-03-17T08:35:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5N8TAAV
Lat Location
(32.75694496618390000,-96.65385296898097000)
19-01475825
Service Request Number: 19-01475825 • Address: 11762 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01475825
Address
11762 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-27T17:28:50.000
Update Date
2020-04-29T16:32:39.000
Closed Date
2019-12-27T17:28:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pz7pSAAR
Lat Location
(32.85034862690136000,-96.66474461051193000)
20-00279187
Service Request Number: 20-00279187 • Address: 5451 SATURN DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00279187
Address
5451 SATURN DR, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:30:14.000
Update Date
2020-03-18T15:29:28.000
Closed Date
2020-03-18T14:30:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5blTAAR
Lat Location
(32.68086180444199600,-96.86202650120530000)
20-00913803
Service Request Number: 20-00913803 • Address: W DAVIS ST & PAISLEY ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00913803
Address
W DAVIS ST & PAISLEY ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-09T15:12:56.000
Update Date
2020-09-09T15:15:04.000
Closed Date
2020-09-09T15:12:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo6bjAAB
Lat Location
(32.74951809750700000,-96.85802607626792000)
20-00269978
Service Request Number: 20-00269978 • Address: 10629 PARK PRESTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00269978
Address
10629 PARK PRESTON DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:58:13.000
Update Date
2020-03-18T14:47:06.000
Closed Date
2020-03-16T15:58:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JfjAAF
Lat Location
(32.89150198136681500,-96.80784978277902000)
20-00643530
Service Request Number: 20-00643530 • Address: 3981 KIEST VALLEY PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00643530
Address
3981 KIEST VALLEY PKWY, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:29:07.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-06-22T15:29:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vy63mAAB
Lat Location
(32.70940336864848000,-96.88654409518024000)
20-00156204
Service Request Number: 20-00156204 • Address: 8123 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00156204
Address
8123 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-14T11:23:32.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-14T11:23:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkQKcAAN
Lat Location
(32.85389514226039000,-96.82135549202957000)
20-00435485
Service Request Number: 20-00435485 • Address: 4423 LIVELY LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00435485
Address
4423 LIVELY LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T09:18:22.000
Update Date
2020-04-29T16:00:48.000
Closed Date
2020-04-28T09:18:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDElCAAX
Lat Location
(32.87258617698830000,-96.83369464865437000)
20-00279552
Service Request Number: 20-00279552 • Address: 1302 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279552
Address
1302 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T15:14:51.000
Update Date
2020-03-18T15:20:08.000
Closed Date
2020-03-18T15:14:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cQ7AAJ
Lat Location
(32.70676767799293600,-96.80530237768610000)
19-01482128
Service Request Number: 19-01482128 • Address: 327 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01482128
Address
327 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-30T16:06:15.000
Update Date
2020-03-18T15:31:23.000
Closed Date
2019-12-30T16:06:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzL6gAAF
Lat Location
(32.68860242895718000,-96.82754113787215000)
20-00279591
Service Request Number: 20-00279591 • Address: 8055 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00279591
Address
8055 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:21:15.000
Update Date
2020-03-18T15:23:59.000
Closed Date
2020-03-18T15:21:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cVbAAJ
Lat Location
(32.71273453713866000,-96.68416383567995000)
20-00382411
Service Request Number: 20-00382411 • Address: 5626 STONEGATE RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00382411
Address
5626 STONEGATE RD, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:40:20.000
Update Date
2020-04-14T15:50:24.000
Closed Date
2020-04-14T15:40:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6jRAAT
Lat Location
(32.85972475363626400,-96.81653544277258000)
20-00777349
Service Request Number: 20-00777349 • Address: 309 S MARSALIS AVE, DALLAS • City Council District: 1
Service Request Number
20-00777349
Address
309 S MARSALIS AVE, DALLAS
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-29T07:01:36.000
Update Date
2020-07-29T07:01:45.000
Closed Date
2020-07-29T07:01:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeQ9tAAF
Lat Location
(32.74443902184491000,-96.81601076881923000)
20-00247496
Service Request Number: 20-00247496 • Address: 10223 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00247496
Address
10223 GOODYEAR DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T13:44:53.000
Update Date
2020-03-18T14:42:43.000
Closed Date
2020-03-10T13:44:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4auAAAR
Lat Location
(32.88482319326243400,-96.87610159081686000)
20-00206022
Service Request Number: 20-00206022 • Address: 4816 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00206022
Address
4816 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T08:44:23.000
Update Date
2020-03-18T15:38:29.000
Closed Date
2020-02-28T08:44:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNCEAA3
Lat Location
(32.79791278869950000,-96.76830561607672000)
20-00248421
Service Request Number: 20-00248421 • Address: 809 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00248421
Address
809 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T15:42:25.000
Update Date
2020-03-18T14:47:10.000
Closed Date
2020-03-10T15:42:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cmgAAB
Lat Location
(32.75121834076042000,-96.91281036482381000)
20-00089774
Service Request Number: 20-00089774 • Address: 2130 ANSON RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00089774
Address
2130 ANSON RD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-28T08:11:06.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-28T08:11:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R40UVAAZ
Lat Location
(32.83048391399573500,-96.85711105778006000)
20-00382416
Service Request Number: 20-00382416 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00382416
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:40:36.000
Update Date
2020-04-14T15:41:36.000
Closed Date
2020-04-14T15:40:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6jlAAD
Lat Location
(32.66211225669976400,-96.89009839382203000)
20-00279342
Service Request Number: 20-00279342 • Address: 551 NEOMI AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00279342
Address
551 NEOMI AVE, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T11:58:24.000
Update Date
2020-03-18T14:47:54.000
Closed Date
2020-03-18T11:58:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5c25AAB
Lat Location
(32.72099028586262000,-96.71668860484895000)
19-01220865
Service Request Number: 19-01220865 • Address: 3407 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01220865
Address
3407 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-15T16:04:21.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-15T16:04:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWHFfAAP
Lat Location
(32.66381595365845000,-96.76587080250906000)
19-01459525
Service Request Number: 19-01459525 • Address: 314 CRENSHAW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01459525
Address
314 CRENSHAW DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-12-22T14:29:40.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2019-12-22T14:29:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PybNBAAZ
Lat Location
(32.70811751054517000,-96.65552650326113000)
20-00487563
Service Request Number: 20-00487563 • Address: 9517 MOSS FARM LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00487563
Address
9517 MOSS FARM LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:29:17.000
Update Date
2020-05-14T15:12:07.000
Closed Date
2020-05-11T15:29:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC1EhAAL
Lat Location
(32.89534482911433600,-96.73614272875540000)
20-00264539
Service Request Number: 20-00264539 • Address: 9715 LIMESTONE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00264539
Address
9715 LIMESTONE DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T17:13:34.000
Update Date
2020-03-18T15:22:44.000
Closed Date
2020-03-14T17:13:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59KuAAJ
Lat Location
(32.74467707901395400,-96.65321613063003000)
20-00278170
Service Request Number: 20-00278170 • Address: 3625 HOPETOWN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00278170
Address
3625 HOPETOWN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:08:53.000
Update Date
2020-03-18T15:40:11.000
Closed Date
2020-03-18T12:08:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Zt2AAF
Lat Location
(32.88219405528620000,-96.85948518410474000)
20-00297718
Service Request Number: 20-00297718 • Address: 2914 WOODMERE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00297718
Address
2914 WOODMERE DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-23T20:42:37.000
Update Date
2020-05-14T14:47:23.000
Closed Date
2020-03-23T20:42:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDae0AAD
Lat Location
(32.70106304667537000,-96.86834636629533000)
20-00622570
Service Request Number: 20-00622570 • Address: SCYENE RD & MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00622570
Address
SCYENE RD & MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-16T13:57:51.000
Update Date
2020-07-12T01:09:07.000
Closed Date
2020-06-16T13:57:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxF7dAAF
Lat Location
(32.76680061982957000,-96.74721383953917000)
20-00616845
Service Request Number: 20-00616845 • Address: 4923 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00616845
Address
4923 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T09:48:24.000
Update Date
2020-06-15T12:00:24.000
Closed Date
2020-06-08T09:48:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0QxAAJ
Lat Location
(32.68678925686593600,-96.79549679985321000)
20-00206489
Service Request Number: 20-00206489 • Address: 2218 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206489
Address
2218 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:03:59.000
Update Date
2020-03-18T14:44:14.000
Closed Date
2020-02-28T10:03:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOMGAA3
Lat Location
(32.75849205983209000,-96.76807787247432000)
20-00616218
Service Request Number: 20-00616218 • Address: 617 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00616218
Address
617 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:41:58.000
Update Date
2020-06-15T11:50:10.000
Closed Date
2020-06-15T10:41:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwz92AAB
Lat Location
(32.70656255217868000,-96.83392710649952000)
20-00616440
Service Request Number: 20-00616440 • Address: ARAPAHO RD & GOLDEN CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00616440
Address
ARAPAHO RD & GOLDEN CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:08:52.000
Update Date
2020-06-15T11:54:47.000
Closed Date
2020-06-15T11:08:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzdqAAB
Lat Location
(32.96222113887192500,-96.79817786970570000)
20-00639516
Service Request Number: 20-00639516 • Address: 4329 KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00639516
Address
4329 KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-21T12:25:16.000
Update Date
2020-06-21T14:28:55.000
Closed Date
2020-06-21T12:25:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxvOxAAJ
Lat Location
(32.71189075254541000,-96.76104199280775000)
20-00048017
Service Request Number: 20-00048017 • Address: 2203 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00048017
Address
2203 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-15T14:36:29.000
Update Date
2020-03-18T15:25:42.000
Closed Date
2020-01-15T14:36:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2RwkAAF
Lat Location
(32.72133513885112400,-96.81221674674119000)
20-00638779
Service Request Number: 20-00638779 • Address: 1623 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00638779
Address
1623 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-20T18:32:20.000
Update Date
2020-06-21T13:41:29.000
Closed Date
2020-06-20T18:32:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxu7jAAB
Lat Location
(32.79499731136026000,-96.78873443305793000)
20-00151554
Service Request Number: 20-00151554 • Address: 4338 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00151554
Address
4338 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-13T11:37:00.000
Update Date
2020-03-18T14:48:38.000
Closed Date
2020-02-13T11:37:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkFRdAAN
Lat Location
(32.77330865842774000,-96.74391322100374000)
20-00616558
Service Request Number: 20-00616558 • Address: 2902 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00616558
Address
2902 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:24:24.000
Update Date
2020-06-15T12:01:03.000
Closed Date
2020-06-15T11:24:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwzufAAB
Lat Location
(32.73267840272996000,-96.86891587889643000)
20-00243710
Service Request Number: 20-00243710 • Address: 6716 LOVINGTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00243710
Address
6716 LOVINGTON DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T16:24:41.000
Update Date
2020-03-18T15:27:31.000
Closed Date
2020-03-09T16:24:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4StAAAV
Lat Location
(33.00322426576795500,-96.78656435229314000)
20-00502395
Service Request Number: 20-00502395 • Address: 2719 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00502395
Address
2719 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T14:54:52.000
Update Date
2020-05-14T15:25:11.000
Closed Date
2020-05-14T14:54:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCZG1AAP
Lat Location
(32.77451707109423000,-96.74419775468625000)
20-00207580
Service Request Number: 20-00207580 • Address: 2400 DATHE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00207580
Address
2400 DATHE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T12:03:43.000
Update Date
2020-03-18T14:41:49.000
Closed Date
2020-02-28T12:03:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmQbNAAV
Lat Location
(32.76057910434807000,-96.76688168270692000)
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