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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00260197
Service Request Number: 20-00260197 • Address: 2836 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00260197
Address
2836 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T09:44:53.000
Update Date
2020-03-18T15:32:38.000
Closed Date
2020-03-13T09:44:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T51RpAAJ
Lat Location
(32.71374168344400000,-96.77922611125250000)
20-00279488
Service Request Number: 20-00279488 • Address: 3805 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00279488
Address
3805 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:07:01.000
Update Date
2020-03-18T15:10:33.000
Closed Date
2020-03-18T15:07:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cJGAAZ
Lat Location
(32.64769472279061000,-96.88193609215116000)
20-00133920
Service Request Number: 20-00133920 • Address: 9314 LIVENSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00133920
Address
9314 LIVENSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-08T14:03:39.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-02-08T14:03:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5guHAAR
Lat Location
(32.87444942707042000,-96.70429382273242000)
20-00382548
Service Request Number: 20-00382548 • Address: 650 N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00382548
Address
650 N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:52:35.000
Update Date
2020-04-14T16:03:45.000
Closed Date
2020-04-14T15:52:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6tXAAT
Lat Location
(32.78631903475583400,-96.79535939148259000)
20-00713481
Service Request Number: 20-00713481 • Address: 5119 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00713481
Address
5119 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-10T12:57:08.000
Update Date
2020-09-09T15:00:06.000
Closed Date
2020-07-10T12:57:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WyARIAA3
Lat Location
(32.80490429437890000,-96.76983835487978000)
20-00614051
Service Request Number: 20-00614051 • Address: BAINBRIDGE DR & KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00614051
Address
BAINBRIDGE DR & KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-14T09:55:56.000
Update Date
2020-06-15T12:28:12.000
Closed Date
2020-06-14T09:55:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000VwtGNAAZ
Lat Location
(32.65489062929712000,-96.86423955380505000)
19-01404568
Service Request Number: 19-01404568 • Address: 416 MARSHALLDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01404568
Address
416 MARSHALLDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2019-12-06T00:34:02.000
Update Date
2020-03-18T15:14:29.000
Closed Date
2019-12-06T00:34:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeWRCAA3
Lat Location
(32.74220175757022000,-96.87264490655475000)
20-00279317
Service Request Number: 20-00279317 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00279317
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:45:31.000
Update Date
2020-03-18T15:35:32.000
Closed Date
2020-03-18T14:45:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bsBAAR
Lat Location
(32.73415234937020600,-96.64844607836343000)
20-00275800
Service Request Number: 20-00275800 • Address: 9615 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00275800
Address
9615 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:16:29.000
Update Date
2020-03-18T15:24:11.000
Closed Date
2020-03-17T19:16:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5UfeAAF
Lat Location
(32.85755451660828000,-96.87025822537804000)
20-00206522
Service Request Number: 20-00206522 • Address: 2218 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00206522
Address
2218 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:07:44.000
Update Date
2020-03-18T14:49:04.000
Closed Date
2020-02-28T10:07:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmOQwAAN
Lat Location
(32.75849205983209000,-96.76807787247432000)
20-00014347
Service Request Number: 20-00014347 • Address: 7735 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00014347
Address
7735 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-03T10:26:36.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2020-01-03T10:26:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzzrSAAR
Lat Location
(32.96539919900100600,-96.77486239010450000)
20-00905789
Service Request Number: 20-00905789 • Address: 7117 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00905789
Address
7117 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-07T18:54:24.000
Update Date
2020-09-09T15:23:41.000
Closed Date
2020-09-07T18:54:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnaavAAB
Lat Location
(32.85388698919512000,-96.73766264509558000)
20-00146761
Service Request Number: 20-00146761 • Address: 4800 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00146761
Address
4800 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-12T11:28:00.000
Update Date
2020-03-18T15:13:44.000
Closed Date
2020-02-12T11:28:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk3pzAAB
Lat Location
(32.79426473542319000,-96.76453923863278000)
20-00616290
Service Request Number: 20-00616290 • Address: DUNAWAY DR & MAYLEE BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00616290
Address
DUNAWAY DR & MAYLEE BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:50:43.000
Update Date
2020-06-15T11:54:19.000
Closed Date
2020-06-15T10:50:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000VwzIOAAZ
Lat Location
(32.84046017458704000,-96.66302778931070000)
20-00911476
Service Request Number: 20-00911476 • Address: 6415 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911476
Address
6415 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:15:30.000
Update Date
2020-09-09T15:15:38.000
Closed Date
2020-09-09T10:15:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnzC6AAJ
Lat Location
(32.98260885427889400,-96.79539662605920000)
20-00913441
Service Request Number: 20-00913441 • Address: 2719 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00913441
Address
2719 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T14:26:00.000
Update Date
2020-09-09T14:34:10.000
Closed Date
2020-09-09T14:26:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo4sSAAR
Lat Location
(32.71529817624184000,-96.83136336482737000)
20-00263953
Service Request Number: 20-00263953 • Address: 18554 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00263953
Address
18554 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:37:06.000
Update Date
2020-03-18T14:59:15.000
Closed Date
2020-03-14T11:37:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58RkAAJ
Lat Location
(33.00612114473784000,-96.86249777392749000)
20-00382593
Service Request Number: 20-00382593 • Address: 8702 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382593
Address
8702 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:57:08.000
Update Date
2020-04-14T15:58:29.000
Closed Date
2020-04-14T15:57:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6yHAAT
Lat Location
(32.64276422509746600,-96.77936044693601000)
20-00075125
Service Request Number: 20-00075125 • Address: 1926 AUTUMN MEADOW TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00075125
Address
1926 AUTUMN MEADOW TRL, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T13:07:13.000
Update Date
2020-04-14T16:39:06.000
Closed Date
2020-01-23T13:07:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3SVqAAN
Lat Location
(32.65890321741632400,-96.85077953072887000)
19-01404570
Service Request Number: 19-01404570 • Address: 416 MARSHALLDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01404570
Address
416 MARSHALLDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-06T00:38:08.000
Update Date
2020-03-18T15:14:38.000
Closed Date
2019-12-06T00:38:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeWRMAA3
Lat Location
(32.74220175757022000,-96.87264490655475000)
20-00249350
Service Request Number: 20-00249350 • Address: 4947 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00249350
Address
4947 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T19:28:17.000
Update Date
2020-03-18T15:00:31.000
Closed Date
2020-03-10T19:28:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4eRGAAZ
Lat Location
(32.77871981630857000,-96.90313546453689000)
20-00215379
Service Request Number: 20-00215379 • Address: 1919 MUNCIE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00215379
Address
1919 MUNCIE AVE, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-02T13:25:18.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-02T13:25:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SneNlAAJ
Lat Location
(32.77504899698790600,-96.85038768442791000)
20-00267405
Service Request Number: 20-00267405 • Address: 17615 SEEDLING CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00267405
Address
17615 SEEDLING CT, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T10:56:27.000
Update Date
2020-03-18T15:14:44.000
Closed Date
2020-03-16T10:56:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FQKAA3
Lat Location
(32.99071829287375000,-96.86785417408966000)
20-00067765
Service Request Number: 20-00067765 • Address: 5010 BRYAN ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00067765
Address
5010 BRYAN ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-21T17:38:59.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T17:38:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R39vkAAB
Lat Location
(32.80480024573992000,-96.77215485648081000)
20-00487802
Service Request Number: 20-00487802 • Address: 6415 COVECREEK PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00487802
Address
6415 COVECREEK PL, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:53:19.000
Update Date
2020-05-14T15:06:25.000
Closed Date
2020-05-11T15:53:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC1hnAAD
Lat Location
(32.92708499489360500,-96.79591736271313000)
20-00278999
Service Request Number: 20-00278999 • Address: 2619 PALL MALL AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278999
Address
2619 PALL MALL AVE, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:05:54.000
Update Date
2020-03-18T14:58:29.000
Closed Date
2020-03-18T14:05:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000T5bRnAAJ
Lat Location
(32.67342968440656400,-96.77940614007251000)
20-00382609
Service Request Number: 20-00382609 • Address: 39759 L B J FWY WB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00382609
Address
39759 L B J FWY WB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:58:32.000
Update Date
2020-04-14T15:59:41.000
Closed Date
2020-04-14T15:58:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6zeAAD
Lat Location
(32.65072938002783000,-96.86943411912208000)
20-00464983
Service Request Number: 20-00464983 • Address: 6402 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00464983
Address
6402 PARKDALE DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-05T13:01:00.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-05T13:01:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAt1uAAD
Lat Location
(32.77112704992699000,-96.70932808699544000)
20-00382367
Service Request Number: 20-00382367 • Address: MCCUTCHEON LN & REVA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00382367
Address
MCCUTCHEON LN & REVA ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:36:23.000
Update Date
2020-04-14T15:41:31.000
Closed Date
2020-04-14T15:36:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6fUAAT
Lat Location
(32.75575109544044000,-96.67354229406243000)
20-00249202
Service Request Number: 20-00249202 • Address: 12905 JASONCREST TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00249202
Address
12905 JASONCREST TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T18:02:37.000
Update Date
2020-03-18T14:59:09.000
Closed Date
2020-03-10T18:02:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4e6wAAB
Lat Location
(32.92402830982747000,-96.71128888564618000)
20-00275610
Service Request Number: 20-00275610 • Address: 1710 VILBIG RD, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275610
Address
1710 VILBIG RD, DALLAS, TX, 75208
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:34:30.000
Update Date
2020-03-18T15:31:57.000
Closed Date
2020-03-17T17:34:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UGaAAN
Lat Location
(32.76751393476933000,-96.84788047843834000)
19-01404572
Service Request Number: 19-01404572 • Address: 416 MARSHALLDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01404572
Address
416 MARSHALLDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-06T00:40:47.000
Update Date
2020-03-18T15:14:38.000
Closed Date
2019-12-06T00:40:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeWRgAAN
Lat Location
(32.74220175757022000,-96.87264490655475000)
20-00134943
Service Request Number: 20-00134943 • Address: 6015 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00134943
Address
6015 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-09T11:41:43.000
Update Date
2020-03-18T14:42:34.000
Closed Date
2020-02-09T11:41:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5ivCAAR
Lat Location
(32.79960254676511000,-96.74753133935360000)
20-00241199
Service Request Number: 20-00241199 • Address: 2438 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00241199
Address
2438 KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T11:45:02.000
Update Date
2020-03-18T15:24:06.000
Closed Date
2020-03-09T11:45:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4OaYAAV
Lat Location
(32.80694683247158000,-96.81815303751321000)
20-00773688
Service Request Number: 20-00773688 • Address: 8656 WEST RIDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00773688
Address
8656 WEST RIDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-28T09:08:58.000
Update Date
2020-07-29T06:57:11.000
Closed Date
2020-07-28T09:08:58.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeBCjAAN
Lat Location
(32.64901094566954000,-96.95185346300691000)
20-00275880
Service Request Number: 20-00275880 • Address: 10012 CREEKMERE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00275880
Address
10012 CREEKMERE DR, DALLAS, TX, 75218
City Council District
9
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:15:14.000
Update Date
2020-03-18T15:33:06.000
Closed Date
2020-03-17T20:15:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UpPAAV
Lat Location
(32.84448974317116000,-96.70386778900502000)
20-00149687
Service Request Number: 20-00149687 • Address: 5216 BOURQUIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00149687
Address
5216 BOURQUIN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T17:27:41.000
Update Date
2020-03-18T15:18:36.000
Closed Date
2020-02-12T17:27:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rk9xBAAR
Lat Location
(32.76401955160561000,-96.73517016544241000)
20-00049277
Service Request Number: 20-00049277 • Address: LAKE JUNE RD & OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00049277
Address
LAKE JUNE RD & OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-01-15T17:03:04.000
Update Date
2020-03-18T15:23:00.000
Closed Date
2020-01-15T17:03:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2UWuAAN
Lat Location
(32.73426360689514000,-96.67126728337922000)
20-00382206
Service Request Number: 20-00382206 • Address: 3531 LA PLAYA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00382206
Address
3531 LA PLAYA DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:18:02.000
Update Date
2020-04-14T16:24:15.000
Closed Date
2020-04-14T15:18:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6R3AAL
Lat Location
(32.70127471664126000,-96.88371425804641000)
20-00777179
Service Request Number: 20-00777179 • Address: COX LN & FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00777179
Address
COX LN & FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T21:13:25.000
Update Date
2020-07-29T06:59:51.000
Closed Date
2020-07-28T21:13:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOS6AAN
Lat Location
(32.90964974845791600,-96.85143068869193000)
20-00278129
Service Request Number: 20-00278129 • Address: 3600 FOLKLORE TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00278129
Address
3600 FOLKLORE TRL, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:03:28.000
Update Date
2020-03-18T14:50:22.000
Closed Date
2020-03-18T12:03:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZtGAAV
Lat Location
(32.69847920595744000,-96.84084992754353000)
20-00241310
Service Request Number: 20-00241310 • Address: 2440 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00241310
Address
2440 KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T11:56:47.000
Update Date
2020-03-18T15:14:58.000
Closed Date
2020-03-09T11:56:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4OmAAAV
Lat Location
(32.80698751452904000,-96.81810658937276000)
20-00211723
Service Request Number: 20-00211723 • Address: 618 N DENLEY DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00211723
Address
618 N DENLEY DR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-29T18:32:02.000
Update Date
2020-03-18T14:48:44.000
Closed Date
2020-02-29T18:32:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmZGpAAN
Lat Location
(32.75486495613516500,-96.80545913101300000)
20-00278167
Service Request Number: 20-00278167 • Address: 3009 WESTFOREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00278167
Address
3009 WESTFOREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:08:14.000
Update Date
2020-03-18T15:33:19.000
Closed Date
2020-03-18T12:08:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZxIAAV
Lat Location
(32.90489915880443000,-96.87656596589453000)
20-00279303
Service Request Number: 20-00279303 • Address: 11021 TUMBLEWEED DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00279303
Address
11021 TUMBLEWEED DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:44:10.000
Update Date
2020-03-18T15:29:17.000
Closed Date
2020-03-18T14:44:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bmhAAB
Lat Location
(32.69156267581340000,-96.63863819071138000)
20-00382546
Service Request Number: 20-00382546 • Address: 2800 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382546
Address
2800 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:52:22.000
Update Date
2020-04-14T15:53:33.000
Closed Date
2020-04-14T15:52:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6oSAAT
Lat Location
(32.77717601477434000,-96.87370395998490000)
20-00614223
Service Request Number: 20-00614223 • Address: 1418 ATON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00614223
Address
1418 ATON AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-14T11:58:34.000
Update Date
2020-06-15T12:04:27.000
Closed Date
2020-06-14T11:58:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwtZ7AAJ
Lat Location
(32.73142434058343000,-96.84807930333515000)
20-00485604
Service Request Number: 20-00485604 • Address: 700 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00485604
Address
700 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T11:51:28.000
Update Date
2020-05-14T15:37:43.000
Closed Date
2020-05-11T11:51:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBwpYAAT
Lat Location
(32.74174433709385600,-96.80308366307145000)
20-00256537
Service Request Number: 20-00256537 • Address: 5033 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00256537
Address
5033 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T11:43:38.000
Update Date
2020-03-18T14:50:34.000
Closed Date
2020-03-12T11:43:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tiaAAB
Lat Location
(32.82329095063076000,-96.81905790353782000)
20-00265845
Service Request Number: 20-00265845 • Address: 2008 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00265845
Address
2008 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-15T22:42:45.000
Update Date
2020-03-18T15:20:28.000
Closed Date
2020-03-15T22:42:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5BnZAAV
Lat Location
(32.78474549098507400,-96.85355350419621000)
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