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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01274960
Service Request Number: 19-01274960 • Address: 2714 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01274960
Address
2714 PROVINCE LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-01-02T00:59:00.000
Status
Closed
Created Date
2019-10-30T14:27:19.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2019-10-30T14:27:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NusABAAZ
Lat Location
(32.82317656167785000,-96.66784446802670000)
20-00264875
Service Request Number: 20-00264875 • Address: 3820 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264875
Address
3820 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T08:14:31.000
Update Date
2020-03-18T15:16:26.000
Closed Date
2020-03-15T08:14:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5A6oAAF
Lat Location
(32.71279918102751000,-96.77500360356270000)
20-00487630
Service Request Number: 20-00487630 • Address: 4917 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00487630
Address
4917 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:36:55.000
Update Date
2020-05-14T15:38:35.000
Closed Date
2020-05-11T15:36:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC1NGAA1
Lat Location
(32.79135923931464400,-96.75876787863086000)
20-00909235
Service Request Number: 20-00909235 • Address: 4415 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00909235
Address
4415 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-08T15:27:14.000
Update Date
2020-09-09T15:36:41.000
Closed Date
2020-09-08T15:27:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynp7gAAB
Lat Location
(32.80299357877197000,-96.78207739041022000)
20-00270306
Service Request Number: 20-00270306 • Address: FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00270306
Address
FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:32:17.000
Update Date
2020-03-18T15:33:00.000
Closed Date
2020-03-16T16:32:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5K9PAAV
Lat Location
(32.79507221659185500,-96.80214364135496000)
20-00464367
Service Request Number: 20-00464367 • Address: 9537 EL RITO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00464367
Address
9537 EL RITO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T11:43:44.000
Update Date
2020-05-14T15:35:08.000
Closed Date
2020-05-05T11:43:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VArkEAAT
Lat Location
(32.86470549186783000,-96.86048967030938000)
20-00477174
Service Request Number: 20-00477174 • Address: 6362 ALCORN AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00477174
Address
6362 ALCORN AVE, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-08T09:07:15.000
Update Date
2020-05-14T15:25:56.000
Closed Date
2020-05-08T09:07:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIlOAAX
Lat Location
(32.71758175046528000,-96.71121133849452000)
20-00378164
Service Request Number: 20-00378164 • Address: 5920 PENROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00378164
Address
5920 PENROSE AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:13:14.000
Update Date
2020-04-14T16:35:16.000
Closed Date
2020-04-13T19:13:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyzmAAD
Lat Location
(32.83234867408653000,-96.76536510774575000)
20-00587675
Service Request Number: 20-00587675 • Address: S WESTMORELAND RD & FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00587675
Address
S WESTMORELAND RD & FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-06T08:56:57.000
Update Date
2020-06-15T12:14:28.000
Closed Date
2020-06-06T08:56:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvpyXAAR
Lat Location
(32.72640378697606000,-96.87439688315011000)
20-00307912
Service Request Number: 20-00307912 • Address: 4514 LELAND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00307912
Address
4514 LELAND AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T08:40:39.000
Update Date
2020-06-15T12:29:25.000
Closed Date
2020-03-26T08:40:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDu54AAD
Lat Location
(32.75294156438738000,-96.75995441112590000)
20-00428448
Service Request Number: 20-00428448 • Address: 2700 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00428448
Address
2700 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-26T01:52:16.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-04-26T01:52:16.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD024AAD
Lat Location
(32.82854805181981600,-96.66808280834806000)
20-00120869
Service Request Number: 20-00120869 • Address: 907 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00120869
Address
907 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T10:48:37.000
Update Date
2020-04-14T16:11:58.000
Closed Date
2020-02-05T10:48:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5BfvAAF
Lat Location
(32.72279630886413000,-96.81194357048638000)
20-00775917
Service Request Number: 20-00775917 • Address: FOREST LN & SWAN LAKE PKWY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00775917
Address
FOREST LN & SWAN LAKE PKWY, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:10:03.000
Update Date
2020-07-29T07:01:52.000
Closed Date
2020-07-28T15:10:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeKiDAAV
Lat Location
(32.90981153203584000,-96.77674956479846000)
20-00666371
Service Request Number: 20-00666371 • Address: 6049 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00666371
Address
6049 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-28T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:38.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-28T03:48:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvly1AAB
Lat Location
(32.77840661364465500,-96.71436673573022000)
20-00365985
Service Request Number: 20-00365985 • Address: 1306 CALDWELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00365985
Address
1306 CALDWELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T21:36:00.000
Update Date
2020-04-14T16:37:19.000
Closed Date
2020-04-09T21:36:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFe5eAAD
Lat Location
(32.78545090789901000,-96.75440451447997000)
20-00252370
Service Request Number: 20-00252370 • Address: 1500 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00252370
Address
1500 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T13:34:09.000
Update Date
2020-04-14T15:58:23.000
Closed Date
2020-03-11T13:34:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4l9YAAR
Lat Location
(32.76974196952906000,-96.79188854431767000)
20-00149907
Service Request Number: 20-00149907 • Address: 11226 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00149907
Address
11226 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T17:55:00.000
Update Date
2020-03-18T15:52:50.000
Closed Date
2020-02-12T17:55:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkAKeAAN
Lat Location
(32.84756831999269000,-96.65699911010039000)
20-00274455
Service Request Number: 20-00274455 • Address: 5117 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00274455
Address
5117 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:57:14.000
Update Date
2020-03-18T16:22:43.000
Closed Date
2020-03-17T14:57:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SRQAA3
Lat Location
(32.85127221469285500,-96.82358251828336000)
20-00595502
Service Request Number: 20-00595502 • Address: 6256 HIGHGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00595502
Address
6256 HIGHGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T09:28:09.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-09T09:28:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vw8vsAAB
Lat Location
(32.84932842544442600,-96.75625989117759000)
20-00277850
Service Request Number: 20-00277850 • Address: 1014 ANN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00277850
Address
1014 ANN AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:31:28.000
Update Date
2020-03-18T16:15:56.000
Closed Date
2020-03-18T11:31:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZO9AAN
Lat Location
(32.78521712719555000,-96.76163157412405000)
20-00616741
Service Request Number: 20-00616741 • Address: 1912 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00616741
Address
1912 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T11:47:27.000
Update Date
2020-06-15T12:34:01.000
Closed Date
2020-06-15T11:47:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx0KYAAZ
Lat Location
(32.77619345853162000,-96.85053380679489000)
20-00271917
Service Request Number: 20-00271917 • Address: 127 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00271917
Address
127 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:38:56.000
Update Date
2020-03-18T15:54:38.000
Closed Date
2020-03-17T09:38:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O0kAAF
Lat Location
(32.74340271140112000,-96.82350237310638000)
20-00777334
Service Request Number: 20-00777334 • Address: 4532 VIA JAMES JACOB, DALLAS • City Council District: 3
Service Request Number
20-00777334
Address
4532 VIA JAMES JACOB, DALLAS
City Council District
3
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-26T08:43:13.000
Update Date
2020-07-29T06:33:04.000
Closed Date
2020-07-26T08:43:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000XePvrAAF
Lat Location
(32.73745435930579400,-96.89592215542858000)
20-00776803
Service Request Number: 20-00776803 • Address: LEMMON AVE & W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00776803
Address
LEMMON AVE & W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:38:10.000
Update Date
2020-07-29T06:55:23.000
Closed Date
2020-07-28T17:38:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeMyvAAF
Lat Location
(32.84485001120620000,-96.83494664973675000)
20-00255749
Service Request Number: 20-00255749 • Address: 6907 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255749
Address
6907 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:16:12.000
Update Date
2020-03-18T16:33:48.000
Closed Date
2020-03-12T10:16:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4sOhAAJ
Lat Location
(32.77567396076356000,-96.70116084524795000)
20-00222217
Service Request Number: 20-00222217 • Address: 2345 SAN MEDINA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00222217
Address
2345 SAN MEDINA AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-03T23:05:30.000
Update Date
2020-03-18T16:24:36.000
Closed Date
2020-03-03T23:05:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnvCzAAJ
Lat Location
(32.83334106773499000,-96.67547818150798000)
20-00066337
Service Request Number: 20-00066337 • Address: 2803 MAVERICK, IRVING, TX, 75060 • Department: Code Compliance
Service Request Number
20-00066337
Address
2803 MAVERICK, IRVING, TX, 75060
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-01-21T14:53:21.000
Update Date
2020-03-18T15:57:30.000
Closed Date
2020-01-21T14:53:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3795AAB
Lat Location
(32.78398193833551500,-96.97015508020381000)
20-00382454
Service Request Number: 20-00382454 • Address: 2743 PIERCE ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00382454
Address
2743 PIERCE ST, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:43:45.000
Update Date
2020-04-14T15:44:55.000
Closed Date
2020-04-14T15:43:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6mpAAD
Lat Location
(32.71777450700392400,-96.86583063625294000)
20-00275894
Service Request Number: 20-00275894 • Address: 10909 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00275894
Address
10909 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:33:54.000
Update Date
2020-03-18T15:57:49.000
Closed Date
2020-03-17T20:33:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Ut7AAF
Lat Location
(32.89713128350093000,-96.87106005549167000)
20-00185556
Service Request Number: 20-00185556 • Address: 7000 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00185556
Address
7000 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-23T01:04:18.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-23T01:04:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlXfYAAV
Lat Location
(32.90969634141380000,-96.78474360070597000)
20-00484488
Service Request Number: 20-00484488 • Address: 2831 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00484488
Address
2831 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:51:31.000
Update Date
2020-05-14T14:52:46.000
Closed Date
2020-05-11T09:51:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBuXQAA1
Lat Location
(32.69394038566831000,-96.77359930724283000)
20-00271323
Service Request Number: 20-00271323 • Address: 7121 BARRETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00271323
Address
7121 BARRETT DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:26:15.000
Update Date
2020-03-18T16:12:26.000
Closed Date
2020-03-17T08:26:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5N1mAAF
Lat Location
(32.72833534916415000,-96.69974023907061000)
20-00456503
Service Request Number: 20-00456503 • Address: 6928 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00456503
Address
6928 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-03T15:57:13.000
Update Date
2020-05-14T15:29:52.000
Closed Date
2020-05-03T15:57:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAbqGAAT
Lat Location
(32.70058141386187000,-96.94437014552857000)
19-01270544
Service Request Number: 19-01270544 • Address: ROMINE AVE & ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01270544
Address
ROMINE AVE & ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-29T13:47:33.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2019-10-29T13:47:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NuRzwAAF
Lat Location
(32.76005491907020000,-96.76373221649084000)
20-00273159
Service Request Number: 20-00273159 • Address: 1908 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00273159
Address
1908 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:10:49.000
Update Date
2020-03-18T16:06:47.000
Closed Date
2020-03-17T12:10:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QCTAA3
Lat Location
(32.76191724488245000,-96.77304745280661000)
20-00255640
Service Request Number: 20-00255640 • Address: 6816 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255640
Address
6816 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:02:47.000
Update Date
2020-03-18T16:32:54.000
Closed Date
2020-03-12T10:02:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4sAVAAZ
Lat Location
(32.77580323868717000,-96.70248826554922000)
20-00904715
Service Request Number: 20-00904715 • Address: 934 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904715
Address
934 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-07T08:32:51.000
Update Date
2020-09-09T15:21:05.000
Closed Date
2020-09-07T08:32:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXVUAA3
Lat Location
(32.74414749652247000,-96.83852629665205000)
20-00586228
Service Request Number: 20-00586228 • Address: 6408 EVERGLADE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00586228
Address
6408 EVERGLADE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-05T15:08:29.000
Update Date
2020-06-15T12:21:55.000
Closed Date
2020-06-05T15:08:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvmBVAAZ
Lat Location
(32.78689066825476000,-96.69287621253858000)
20-00273258
Service Request Number: 20-00273258 • Address: 302 TERRACE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00273258
Address
302 TERRACE DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:24:15.000
Update Date
2020-03-18T16:03:45.000
Closed Date
2020-03-17T12:24:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QN7AAN
Lat Location
(32.71587019344334400,-96.82660764369562000)
20-00349873
Service Request Number: 20-00349873 • Address: 3939 GOODFELLOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00349873
Address
3939 GOODFELLOW DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-06T15:30:11.000
Update Date
2020-04-14T16:30:07.000
Closed Date
2020-04-06T15:30:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFB95AAH
Lat Location
(32.90901913913413000,-96.84730804706535000)
19-01371770
Service Request Number: 19-01371770 • Address: 13894 GOLDMARK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01371770
Address
13894 GOLDMARK DR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-26T10:54:19.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2019-11-26T10:54:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdQ9tAAF
Lat Location
(32.93810568019310400,-96.75195049358685000)
20-00775558
Service Request Number: 20-00775558 • Address: W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
20-00775558
Address
W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T14:18:29.000
Update Date
2020-07-29T06:56:20.000
Closed Date
2020-07-28T14:18:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeJZqAAN
Lat Location
(32.65621867460446000,-96.97985560415916000)
20-00269327
Service Request Number: 20-00269327 • Address: 4819 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00269327
Address
4819 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:48:17.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-16T14:48:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IULAA3
Lat Location
(32.80033367592658000,-96.77195642272844000)
20-00614855
Service Request Number: 20-00614855 • Address: 3408 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00614855
Address
3408 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-14T23:11:38.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-06-14T23:11:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuxkAAB
Lat Location
(32.79680783001389000,-96.69460062356781000)
20-00562464
Service Request Number: 20-00562464 • Address: 6924 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00562464
Address
6924 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-30T07:28:45.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-05-30T07:28:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VumROAAZ
Lat Location
(32.84516560676519000,-96.74016137399587000)
20-00319296
Service Request Number: 20-00319296 • Address: 603 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00319296
Address
603 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T16:00:19.000
Update Date
2020-04-14T16:31:59.000
Closed Date
2020-03-29T16:00:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEDwtAAH
Lat Location
(32.73929166977058000,-96.83222906629726000)
20-00382346
Service Request Number: 20-00382346 • Address: 8445 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382346
Address
8445 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:33:45.000
Update Date
2020-04-14T15:44:14.000
Closed Date
2020-04-14T15:33:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6ddAAD
Lat Location
(32.64531222765583000,-96.78058389810559000)
20-00270364
Service Request Number: 20-00270364 • Address: 4694 WILLOW ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00270364
Address
4694 WILLOW ST, DALLAS, TX, 75226
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:41:04.000
Update Date
2020-03-18T16:38:02.000
Closed Date
2020-03-16T16:41:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KHhAAN
Lat Location
(32.79161334142841000,-96.76363106085876000)
20-00275973
Service Request Number: 20-00275973 • Address: 6531 DYKES WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00275973
Address
6531 DYKES WAY, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:02:02.000
Update Date
2020-03-18T16:37:49.000
Closed Date
2020-03-17T22:02:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5V5NAAV
Lat Location
(32.91972100731384600,-96.79379840173064000)
20-00263114
Service Request Number: 20-00263114 • Address: 2217 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263114
Address
2217 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:01:07.000
Update Date
2020-03-18T16:30:23.000
Closed Date
2020-03-13T17:01:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56gkAAB
Lat Location
(32.75123695637389000,-96.69068147538480000)
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