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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00382702
Service Request Number: 20-00382702 • Address: 16302 ARBOR DOWNS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382702
Address
16302 ARBOR DOWNS DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:07:13.000
Update Date
2020-04-14T16:07:19.000
Closed Date
2020-04-14T16:07:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG77xAAD
Lat Location
(32.97423320222327400,-96.78455858589119000)
20-00581963
Service Request Number: 20-00581963 • Address: MOSSGLEN DR & GROVERIDGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00581963
Address
MOSSGLEN DR & GROVERIDGE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-04T15:29:20.000
Update Date
2020-06-15T12:36:25.000
Closed Date
2020-06-04T15:29:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vvb1xAAB
Lat Location
(32.75874282595824400,-96.65333903992644000)
20-00382676
Service Request Number: 20-00382676 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382676
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:04:34.000
Update Date
2020-04-14T16:05:34.000
Closed Date
2020-04-14T16:04:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG73cAAD
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00072984
Service Request Number: 20-00072984 • Address: 2819 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00072984
Address
2819 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T19:08:15.000
Update Date
2020-03-18T15:58:56.000
Closed Date
2020-01-22T19:08:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3MCOAA3
Lat Location
(32.71292562761273000,-96.80601318736990000)
20-00274627
Service Request Number: 20-00274627 • Address: 2001 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00274627
Address
2001 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:16:32.000
Update Date
2020-03-18T15:50:52.000
Closed Date
2020-03-17T15:16:32.000
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000T5SiCAAV
Lat Location
(32.77058646560139000,-96.83659020103858000)
20-00511119
Service Request Number: 20-00511119 • Address: 1603 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00511119
Address
1603 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-17T10:34:00.000
Update Date
2020-06-15T12:12:26.000
Closed Date
2020-05-17T10:34:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCrZHAA1
Lat Location
(32.69465199550480600,-96.80001574173443000)
20-00325598
Service Request Number: 20-00325598 • Address: 4521 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00325598
Address
4521 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-03-31T10:06:16.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-03-31T10:06:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEQvjAAH
Lat Location
(32.79216997728584500,-96.76748531996660000)
20-00276095
Service Request Number: 20-00276095 • Address: 9734 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00276095
Address
9734 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:36:55.000
Update Date
2020-03-18T15:47:06.000
Closed Date
2020-03-17T23:36:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VI7AAN
Lat Location
(32.86856259592085000,-96.86460675029726000)
20-00277108
Service Request Number: 20-00277108 • Address: 5600 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00277108
Address
5600 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:04:10.000
Update Date
2020-03-18T16:20:04.000
Closed Date
2020-03-18T10:04:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Y7uAAF
Lat Location
(32.67900750835014600,-96.85689597908068000)
20-00276643
Service Request Number: 20-00276643 • Address: 9427 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00276643
Address
9427 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:09:40.000
Update Date
2020-03-18T16:31:04.000
Closed Date
2020-03-18T09:09:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XFFAA3
Lat Location
(32.90539663785100000,-96.73354056805474000)
20-00271731
Service Request Number: 20-00271731 • Address: 5224 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00271731
Address
5224 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:17:26.000
Update Date
2020-03-18T16:28:58.000
Closed Date
2020-03-17T09:17:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Nh9AAF
Lat Location
(32.82815228209727000,-96.78142117454996000)
20-00066595
Service Request Number: 20-00066595 • Address: 3306 JAMES ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00066595
Address
3306 JAMES ST, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T15:26:18.000
Update Date
2020-06-15T12:15:22.000
Closed Date
2020-01-21T15:26:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R37i5AAB
Lat Location
(32.77003312098353400,-96.72387176901460000)
20-00278220
Service Request Number: 20-00278220 • Address: 11576 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00278220
Address
11576 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:14:53.000
Update Date
2020-03-18T15:41:33.000
Closed Date
2020-03-18T12:14:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZyMAAV
Lat Location
(32.90756507429480000,-96.86741513012058000)
20-00504908
Service Request Number: 20-00504908 • Address: 9898 MONROE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00504908
Address
9898 MONROE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T09:44:29.000
Update Date
2020-06-15T11:56:07.000
Closed Date
2020-05-15T09:44:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCfVEAA1
Lat Location
(32.87803483876826500,-96.87797674647857000)
20-00382681
Service Request Number: 20-00382681 • Address: 39759 L B J FWY WB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00382681
Address
39759 L B J FWY WB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:04:44.000
Update Date
2020-04-14T16:06:08.000
Closed Date
2020-04-14T16:04:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG766AAD
Lat Location
(32.65072938002783000,-96.86943411912208000)
20-00502322
Service Request Number: 20-00502322 • Address: 5907 WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00502322
Address
5907 WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-06T11:10:29.000
Update Date
2020-05-14T14:46:53.000
Closed Date
2020-05-06T11:10:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZ6uAAH
Lat Location
(32.91332164728050000,-96.80713282315186000)
20-00279730
Service Request Number: 20-00279730 • Address: 3107 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00279730
Address
3107 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:39:15.000
Update Date
2020-03-18T16:00:14.000
Closed Date
2020-03-18T15:39:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ckMAAR
Lat Location
(32.66225887279216500,-96.87071000681590000)
20-00127374
Service Request Number: 20-00127374 • Address: 10231 RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00127374
Address
10231 RYLIE RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-04T18:08:49.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-04T18:08:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5RsLAAV
Lat Location
(32.69059618792092400,-96.64664461916045000)
20-00270566
Service Request Number: 20-00270566 • Address: 5513 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00270566
Address
5513 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:13:53.000
Update Date
2020-03-18T16:24:31.000
Closed Date
2020-03-16T17:13:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KayAAF
Lat Location
(32.82031012435689000,-96.77442306500193000)
19-01353962
Service Request Number: 19-01353962 • Address: 2415 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01353962
Address
2415 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-02T00:59:00.000
Status
Closed
Created Date
2019-11-20T18:47:56.000
Update Date
2020-03-18T16:15:23.000
Closed Date
2019-11-20T18:47:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcmN2AAJ
Lat Location
(32.70252230055417000,-96.78481402072897000)
20-00107053
Service Request Number: 20-00107053 • Address: 2146 ANSON RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00107053
Address
2146 ANSON RD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-31T15:18:06.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-31T15:18:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4eq5AAB
Lat Location
(32.83075031148116000,-96.85692307938066000)
20-00493101
Service Request Number: 20-00493101 • Address: 404 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00493101
Address
404 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T16:20:06.000
Update Date
2020-05-14T15:33:07.000
Closed Date
2020-05-12T16:20:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCDpoAAH
Lat Location
(32.74010967047814000,-96.82840048728458000)
20-00601844
Service Request Number: 20-00601844 • Address: 13660 C F HAWN FWY EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00601844
Address
13660 C F HAWN FWY EB, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-10T13:34:55.000
Update Date
2020-06-15T12:28:16.000
Closed Date
2020-06-10T13:34:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwOqUAAV
Lat Location
(32.67584543288129600,-96.60193154681870000)
20-00502721
Service Request Number: 20-00502721 • Address: 2211 MATAGORDA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00502721
Address
2211 MATAGORDA DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:30:16.000
Update Date
2020-05-14T15:30:20.000
Closed Date
2020-05-14T15:30:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZiQAAX
Lat Location
(32.67380286921351000,-96.85418445116126000)
20-00573933
Service Request Number: 20-00573933 • Address: 4221 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00573933
Address
4221 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T19:56:42.000
Update Date
2020-06-15T11:41:00.000
Closed Date
2020-06-02T19:56:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvFflAAF
Lat Location
(32.75208026875578000,-96.76625904362079000)
20-00279936
Service Request Number: 20-00279936 • Address: 1016 E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00279936
Address
1016 E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:05:52.000
Update Date
2020-03-18T16:20:01.000
Closed Date
2020-03-18T16:05:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5d5eAAB
Lat Location
(32.71667196646590000,-96.81030024198550000)
20-00493878
Service Request Number: 20-00493878 • Address: 215 MT LOOKOUT ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00493878
Address
215 MT LOOKOUT ST, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T22:37:55.000
Update Date
2020-05-14T14:54:31.000
Closed Date
2020-05-12T22:37:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCFlOAAX
Lat Location
(32.74692142359297000,-96.88808880417328000)
20-00271518
Service Request Number: 20-00271518 • Address: 1515 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271518
Address
1515 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:51:29.000
Update Date
2020-03-18T16:02:51.000
Closed Date
2020-03-17T08:51:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NGJAA3
Lat Location
(32.70041627567593000,-96.80312050388792000)
20-00568878
Service Request Number: 20-00568878 • Address: 2707 ROCHESTER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00568878
Address
2707 ROCHESTER ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-01T17:02:51.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-01T17:02:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv1LoAAJ
Lat Location
(32.74027071225160000,-96.75213867130594000)
20-00254050
Service Request Number: 20-00254050 • Address: 707 EDGEGLEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00254050
Address
707 EDGEGLEN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T16:58:03.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-11T16:58:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4o2FAAR
Lat Location
(32.72267154721467000,-96.65976473295558000)
20-00882021
Service Request Number: 20-00882021 • Address: 5509 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00882021
Address
5509 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-30T16:46:06.000
Update Date
2020-09-09T15:20:45.000
Closed Date
2020-08-30T16:46:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yjfr2AAB
Lat Location
(32.67885794447777000,-96.90871555496312000)
20-00279774
Service Request Number: 20-00279774 • Address: 7002 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00279774
Address
7002 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:44:36.000
Update Date
2020-03-18T16:07:33.000
Closed Date
2020-03-18T15:44:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cpHAAR
Lat Location
(32.82625308207681000,-96.85486572889668000)
20-00382777
Service Request Number: 20-00382777 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382777
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:14:06.000
Update Date
2020-04-14T16:15:22.000
Closed Date
2020-04-14T16:14:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7CjAAL
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00276540
Service Request Number: 20-00276540 • Address: 9611 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00276540
Address
9611 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:56:19.000
Update Date
2020-03-18T15:59:16.000
Closed Date
2020-03-18T08:56:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5X0ZAAV
Lat Location
(32.89139622439153500,-96.72185178570726000)
20-00273301
Service Request Number: 20-00273301 • Address: 3311 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00273301
Address
3311 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:28:38.000
Update Date
2020-03-18T16:11:42.000
Closed Date
2020-03-17T12:28:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QOpAAN
Lat Location
(32.66155488806037000,-96.76756518271158000)
20-00206162
Service Request Number: 20-00206162 • Address: 4812 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00206162
Address
4812 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:21:40.000
Update Date
2020-03-18T15:52:09.000
Closed Date
2020-02-28T09:21:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmNdPAAV
Lat Location
(32.79781537270359000,-96.76842158531493000)
20-00095844
Service Request Number: 20-00095844 • Address: 2541 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00095844
Address
2541 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T11:35:48.000
Update Date
2020-03-18T16:07:48.000
Closed Date
2020-01-29T11:35:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4F3eAAF
Lat Location
(32.70549754644691400,-96.78489675340377000)
20-00271161
Service Request Number: 20-00271161 • Address: 4931 AIRLINE RD, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00271161
Address
4931 AIRLINE RD, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:44:57.000
Update Date
2020-03-18T16:17:32.000
Closed Date
2020-03-17T07:44:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MgPAAV
Lat Location
(32.83142189167879400,-96.78171912290760000)
20-00203759
Service Request Number: 20-00203759 • Address: 5219 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00203759
Address
5219 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T14:39:12.000
Update Date
2020-03-18T15:52:53.000
Closed Date
2020-02-27T14:39:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmHYZAA3
Lat Location
(32.79509654256217000,-96.75764637892130000)
20-00382741
Service Request Number: 20-00382741 • Address: 2407 HUGO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00382741
Address
2407 HUGO ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:10:46.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-14T16:10:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7BLAA1
Lat Location
(32.79968530948680000,-96.79554333913875000)
20-00382651
Service Request Number: 20-00382651 • Address: 8702 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382651
Address
8702 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:02:04.000
Update Date
2020-04-14T16:04:08.000
Closed Date
2020-04-14T16:02:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG73CAAT
Lat Location
(32.64276422509746600,-96.77936044693601000)
20-00279840
Service Request Number: 20-00279840 • Address: 3125 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00279840
Address
3125 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:52:57.000
Update Date
2020-03-18T15:55:10.000
Closed Date
2020-03-18T15:52:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cveAAB
Lat Location
(32.77553478894112000,-96.76747789416811000)
20-00849432
Service Request Number: 20-00849432 • Address: 7924 CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849432
Address
7924 CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T16:56:02.000
Update Date
2020-09-09T14:54:32.000
Closed Date
2020-08-19T16:56:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhSh9AAF
Lat Location
(32.71387363996495000,-96.74927356913385000)
20-00382285
Service Request Number: 20-00382285 • Address: 2828 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382285
Address
2828 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:26:36.000
Update Date
2020-04-14T15:40:49.000
Closed Date
2020-04-14T15:26:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6XGAA1
Lat Location
(32.85760654090165000,-96.87355163036672000)
20-00209422
Service Request Number: 20-00209422 • Address: 659 HELENA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00209422
Address
659 HELENA AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T16:25:34.000
Update Date
2020-03-18T16:09:03.000
Closed Date
2020-02-28T16:25:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmUbbAAF
Lat Location
(32.72351685467163000,-96.71552313775395000)
20-00382615
Service Request Number: 20-00382615 • Address: 1626 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00382615
Address
1626 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:58:55.000
Update Date
2020-04-14T16:04:09.000
Closed Date
2020-04-14T15:58:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6vTAAT
Lat Location
(32.79563229997478400,-96.81793901804026000)
20-00263665
Service Request Number: 20-00263665 • Address: 4632 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00263665
Address
4632 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T08:20:43.000
Update Date
2020-03-18T16:02:51.000
Closed Date
2020-03-14T08:20:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57vKAAR
Lat Location
(32.68772235300572500,-96.81292640463988000)
20-00382703
Service Request Number: 20-00382703 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382703
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:07:20.000
Update Date
2020-04-14T16:08:25.000
Closed Date
2020-04-14T16:07:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG782AAD
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00326839
Service Request Number: 20-00326839 • Address: 4184 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00326839
Address
4184 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-03-31T12:30:47.000
Update Date
2020-04-14T16:01:58.000
Closed Date
2020-03-31T12:30:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TESuOAAX
Lat Location
(32.81253006989967000,-96.81305725297352000)
20-00280042
Service Request Number: 20-00280042 • Address: 3333 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280042
Address
3333 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:21:18.000
Update Date
2020-03-18T16:23:41.000
Closed Date
2020-03-18T16:21:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dFAAAZ
Lat Location
(32.66277261687132000,-96.87479236167876000)
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