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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00266560
Service Request Number: 20-00266560 • Address: 2400 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00266560
Address
2400 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:14:16.000
Update Date
2020-03-17T12:42:35.000
Closed Date
2020-03-16T09:14:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DuwAAF
Lat Location
(32.85237801345267000,-96.67181450519074000)
19-01254944
Service Request Number: 19-01254944 • Address: 652 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01254944
Address
652 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-24T15:25:37.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-24T15:25:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NrioPAAR
Lat Location
(32.75850308250317000,-96.83259893992829000)
19-01365148
Service Request Number: 19-01365148 • Address: 3884 GASPAR DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
19-01365148
Address
3884 GASPAR DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Construction Rest Break - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-11-24T15:09:00.000
Update Date
2020-03-17T13:38:25.000
Closed Date
2019-11-24T15:09:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdAEYAA3
Lat Location
(32.86962335602572000,-96.84950496520990000)
20-00371965
Service Request Number: 20-00371965 • Address: 2175 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00371965
Address
2175 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-11T21:10:57.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-04-11T21:10:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFoE2AAL
Lat Location
(32.81589561951696500,-96.75307038729639000)
20-00191240
Service Request Number: 20-00191240 • Address: 1650 N WALTON WALKER SERV NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00191240
Address
1650 N WALTON WALKER SERV NB, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-02-24T22:03:18.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-24T22:03:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RllwnAAB
Lat Location
(32.76357566803477000,-96.91464921777079000)
20-00549727
Service Request Number: 20-00549727 • Address: 3463 MONTE CARLO ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00549727
Address
3463 MONTE CARLO ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T12:49:14.000
Update Date
2020-06-15T10:04:14.000
Closed Date
2020-05-27T12:49:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VEKMgAAP
Lat Location
(32.70748892814829000,-96.84747340241952000)
20-00378941
Service Request Number: 20-00378941 • Address: 1607 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00378941
Address
1607 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:03:18.000
Update Date
2020-04-14T09:05:19.000
Closed Date
2020-04-14T09:03:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0xcAAD
Lat Location
(32.79258376901737000,-96.82062059882495000)
20-00374727
Service Request Number: 20-00374727 • Address: 3627 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00374727
Address
3627 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:03:13.000
Update Date
2020-04-14T09:21:28.000
Closed Date
2020-04-13T11:03:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFtE2AAL
Lat Location
(32.76833088550655000,-96.68777756850990000)
20-00594680
Service Request Number: 20-00594680 • Address: 3200 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00594680
Address
3200 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
In Progress
Created Date
2020-06-08T21:06:01.000
Update Date
2020-06-15T10:24:47.000
Closed Date
2020-06-08T21:06:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw62oAAB
Lat Location
(32.85619759905854000,-96.65657724475828000)
20-00776781
Service Request Number: 20-00776781 • Address: 3900 HILLSIDE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00776781
Address
3900 HILLSIDE DR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:30:03.000
Update Date
2020-07-28T17:59:32.000
Closed Date
2020-07-28T17:30:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeMmqAAF
Lat Location
(32.83358074025484000,-96.74993071818238000)
20-00273145
Service Request Number: 20-00273145 • Address: 226 FORSYTHE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00273145
Address
226 FORSYTHE DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:09:22.000
Update Date
2020-03-17T12:36:07.000
Closed Date
2020-03-17T12:09:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QASAA3
Lat Location
(32.71119702019552000,-96.69118182405587000)
20-00265592
Service Request Number: 20-00265592 • Address: 9547 SOPHORA DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00265592
Address
9547 SOPHORA DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T16:54:05.000
Update Date
2020-03-17T12:57:52.000
Closed Date
2020-03-15T16:54:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5B7oAAF
Lat Location
(32.62625217782587000,-96.95249151550301000)
20-00537554
Service Request Number: 20-00537554 • Address: 1907 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00537554
Address
1907 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-22T23:31:54.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2020-05-22T23:31:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDsK3AAL
Lat Location
(32.81669009058019000,-96.84965213879680000)
20-00508131
Service Request Number: 20-00508131 • Address: 4843 BRASHEAR ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00508131
Address
4843 BRASHEAR ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T15:45:49.000
Update Date
2020-09-09T14:24:56.000
Closed Date
2020-05-15T15:45:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCll9AAD
Lat Location
(32.77691296130617000,-96.74005052745820000)
20-00272931
Service Request Number: 20-00272931 • Address: 7047 PASADENA AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00272931
Address
7047 PASADENA AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:44:33.000
Update Date
2020-03-17T13:34:11.000
Closed Date
2020-03-17T11:44:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5PoMAAV
Lat Location
(32.81807674620274000,-96.73600200661939000)
20-00490765
Service Request Number: 20-00490765 • Address: 5832 LOGANCRAFT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00490765
Address
5832 LOGANCRAFT DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:37:08.000
Update Date
2020-05-14T12:06:52.000
Closed Date
2020-05-12T11:37:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC8lMAAT
Lat Location
(32.78193608504703600,-96.70251899262675000)
20-00873294
Service Request Number: 20-00873294 • Address: 6361 CINNAMON OAKS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00873294
Address
6361 CINNAMON OAKS DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-27T10:38:28.000
Update Date
2020-09-09T14:14:30.000
Closed Date
2020-08-27T10:38:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YjBxfAAF
Lat Location
(32.66213991953907000,-96.76993568772228000)
20-00378725
Service Request Number: 20-00378725 • Address: 2900 COOMBS CREEK DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00378725
Address
2900 COOMBS CREEK DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:26:04.000
Update Date
2020-04-14T08:51:26.000
Closed Date
2020-04-14T08:26:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0ZVAA1
Lat Location
(32.71579466953145500,-96.88132020213960000)
20-00229142
Service Request Number: 20-00229142 • Address: E ILLINOIS AVE & BEAUCHAMP ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00229142
Address
E ILLINOIS AVE & BEAUCHAMP ST, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T14:06:31.000
Update Date
2020-03-17T13:33:48.000
Closed Date
2020-03-05T14:06:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoEWIAA3
Lat Location
(32.71587089218321000,-96.77050785700555000)
20-00463526
Service Request Number: 20-00463526 • Address: 6911 WOODARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00463526
Address
6911 WOODARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:05:49.000
Update Date
2020-05-14T12:08:25.000
Closed Date
2020-05-05T10:05:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAqYpAAL
Lat Location
(32.77177166298673000,-96.70158566157345000)
20-00382246
Service Request Number: 20-00382246 • Address: 6965 ABBEY CT, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00382246
Address
6965 ABBEY CT, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:23:02.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-04-14T15:23:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG6URAA1
Lat Location
(32.84309727226009000,-96.73991958377930000)
20-00402205
Service Request Number: 20-00402205 • Address: 6409 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00402205
Address
6409 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-20T10:17:58.000
Update Date
2020-07-12T01:12:22.000
Closed Date
2020-04-20T10:17:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGfe5AAD
Lat Location
(32.88840462268744600,-96.79613087413486000)
20-00610416
Service Request Number: 20-00610416 • Address: 1406 RIO HONDO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00610416
Address
1406 RIO HONDO DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T13:08:04.000
Update Date
2020-06-15T09:57:08.000
Closed Date
2020-06-12T13:08:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwlaeAAB
Lat Location
(32.84213025899300000,-96.68796267230087000)
20-00487055
Service Request Number: 20-00487055 • Address: 3108 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00487055
Address
3108 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:34:58.000
Update Date
2020-05-14T11:48:51.000
Closed Date
2020-05-11T14:34:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0DwAAL
Lat Location
(32.84539233941503500,-96.66337236698844000)
20-00364219
Service Request Number: 20-00364219 • Address: 7625 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00364219
Address
7625 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:10:51.000
Update Date
2020-04-14T09:38:41.000
Closed Date
2020-04-09T14:10:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFbDGAA1
Lat Location
(32.97726798348683000,-96.77659356602112000)
19-01242280
Service Request Number: 19-01242280 • Address: 8714 GLADWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01242280
Address
8714 GLADWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-21T20:03:43.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-21T20:03:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZdpEAAT
Lat Location
(32.90202641874377000,-96.75412367708647000)
20-00479788
Service Request Number: 20-00479788 • Address: 8508 BELLINGHAM DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00479788
Address
8508 BELLINGHAM DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:42:58.000
Update Date
2020-05-14T11:57:21.000
Closed Date
2020-05-08T14:42:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBNemAAH
Lat Location
(32.80029956199084000,-96.69268339509956000)
20-00464706
Service Request Number: 20-00464706 • Address: 5823 PENROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00464706
Address
5823 PENROSE AVE, DALLAS, TX, 75206
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T12:23:06.000
Update Date
2020-05-14T12:29:38.000
Closed Date
2020-05-05T12:23:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAsf9AAD
Lat Location
(32.83241521122135000,-96.76702736835931000)
20-00239510
Service Request Number: 20-00239510 • Address: 1619 SICILY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00239510
Address
1619 SICILY ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-09T08:51:18.000
Update Date
2020-04-14T09:02:36.000
Closed Date
2020-03-09T08:51:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4LfQAAV
Lat Location
(32.74432073953734000,-96.79807914602715000)
20-00378909
Service Request Number: 20-00378909 • Address: 5515 MARGARITA DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00378909
Address
5515 MARGARITA DR, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:57:43.000
Update Date
2020-04-14T09:26:09.000
Closed Date
2020-04-14T08:57:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0tzAAD
Lat Location
(32.67857270469221500,-96.82468891255090000)
19-01441399
Service Request Number: 19-01441399 • Address: 4910 EAST SIDE AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
19-01441399
Address
4910 EAST SIDE AVE, DALLAS, TX, 75214
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-17T12:08:48.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-17T12:08:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxhsNAAR
Lat Location
(32.79457578643907000,-96.76222161141075000)
20-00759478
Service Request Number: 20-00759478 • Address: 406 S RAVINIA DR, DALLAS • City Council District: 1
Service Request Number
20-00759478
Address
406 S RAVINIA DR, DALLAS
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-23T11:09:31.000
Update Date
2020-07-28T17:33:44.000
Closed Date
2020-07-23T11:09:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdBTAAA3
Lat Location
(32.74211112175749600,-96.86955225923165000)
20-00467201
Service Request Number: 20-00467201 • Address: 3708 CASA DEL SOL LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00467201
Address
3708 CASA DEL SOL LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T21:08:59.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-05T21:08:59.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAxL2AAL
Lat Location
(32.85184895937417000,-96.65805939500908000)
20-00304206
Service Request Number: 20-00304206 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304206
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:43:18.000
Update Date
2020-05-14T11:50:21.000
Closed Date
2020-03-25T10:43:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDn2xAAD
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00271756
Service Request Number: 20-00271756 • Address: FIRESIDE DR & WIXOM LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00271756
Address
FIRESIDE DR & WIXOM LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:20:16.000
Update Date
2020-03-17T13:15:02.000
Closed Date
2020-03-17T09:20:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NKfAAN
Lat Location
(32.69794123558486400,-96.66216575361550000)
20-00479764
Service Request Number: 20-00479764 • Address: 3433 WILBARGER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00479764
Address
3433 WILBARGER DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:40:02.000
Update Date
2020-05-14T12:12:02.000
Closed Date
2020-05-08T14:40:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBNabAAH
Lat Location
(32.76624546184711000,-96.66070696149362000)
20-00272365
Service Request Number: 20-00272365 • Address: 7200 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00272365
Address
7200 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:33:51.000
Update Date
2020-03-17T12:39:31.000
Closed Date
2020-03-17T10:33:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5OgsAAF
Lat Location
(32.66094692507082000,-96.86779031778550000)
20-00903525
Service Request Number: 20-00903525 • Address: 4705 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00903525
Address
4705 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-05T23:21:46.000
Update Date
2020-09-09T14:38:13.000
Closed Date
2020-09-05T23:21:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnRHGAA3
Lat Location
(32.79462862526580000,-96.76690626413051000)
20-00251570
Service Request Number: 20-00251570 • Address: 3507 UTAH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00251570
Address
3507 UTAH AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:45:34.000
Update Date
2020-03-17T13:35:34.000
Closed Date
2020-03-11T11:45:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4jfDAAR
Lat Location
(32.70166417403460000,-96.80960938797584000)
20-00171336
Service Request Number: 20-00171336 • Address: 9725 RUSTOWN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00171336
Address
9725 RUSTOWN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T12:02:49.000
Update Date
2020-03-17T13:08:48.000
Closed Date
2020-02-19T12:02:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rkze5AAB
Lat Location
(32.82075387974476000,-96.67768903358217000)
20-00637594
Service Request Number: 20-00637594 • Address: 2021 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00637594
Address
2021 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-20T00:56:54.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-20T00:56:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxrtlAAB
Lat Location
(32.80911041428599600,-96.77973956597764000)
20-00379049
Service Request Number: 20-00379049 • Address: 1615 JUNIOR DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379049
Address
1615 JUNIOR DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T18:07:17.000
Update Date
2020-04-14T09:20:44.000
Closed Date
2020-04-13T18:07:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG19TAAT
Lat Location
(32.76439722232844000,-96.82840811683545000)
20-00487165
Service Request Number: 20-00487165 • Address: 5139 CLOVER HAVEN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00487165
Address
5139 CLOVER HAVEN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:47:44.000
Update Date
2020-05-14T12:07:32.000
Closed Date
2020-05-11T14:47:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC0FAAA1
Lat Location
(32.78808384416954000,-96.69037094236363000)
20-00379016
Service Request Number: 20-00379016 • Address: 4820 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379016
Address
4820 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:14:39.000
Update Date
2020-04-14T09:17:46.000
Closed Date
2020-04-14T09:14:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG13RAAT
Lat Location
(32.72036120258821000,-96.90600264277020000)
20-00131951
Service Request Number: 20-00131951 • Address: 2532 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00131951
Address
2532 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T16:33:50.000
Update Date
2020-03-17T12:41:51.000
Closed Date
2020-02-07T16:33:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5dA1AAJ
Lat Location
(32.76818488398498000,-96.77360263988760000)
20-00171904
Service Request Number: 20-00171904 • Address: 3530 FONTANA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00171904
Address
3530 FONTANA DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T13:04:49.000
Update Date
2020-03-17T13:06:07.000
Closed Date
2020-02-19T13:04:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rl0xmAAB
Lat Location
(32.86925935142084000,-96.86034711603497000)
20-00267686
Service Request Number: 20-00267686 • Address: 2333 GLOBE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00267686
Address
2333 GLOBE AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:31:51.000
Update Date
2020-03-17T13:19:41.000
Closed Date
2020-03-16T11:31:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FrgAAF
Lat Location
(32.81518648383675400,-96.67575284767214000)
20-00376808
Service Request Number: 20-00376808 • Address: 1331 TAPERWICKE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00376808
Address
1331 TAPERWICKE DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:02:07.000
Update Date
2020-04-14T09:35:29.000
Closed Date
2020-04-13T15:02:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFwmvAAD
Lat Location
(32.65194215041465000,-96.84277123790972000)
20-00421504
Service Request Number: 20-00421504 • Address: 10364 WOOD HEIGHTS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00421504
Address
10364 WOOD HEIGHTS DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T17:55:05.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-23T17:55:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnioAAD
Lat Location
(32.75863301097735600,-96.64437138818772000)
20-00273229
Service Request Number: 20-00273229 • Address: 6351 BORDEAUX AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00273229
Address
6351 BORDEAUX AVE, DALLAS, TX, 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:19:56.000
Update Date
2020-03-17T13:28:46.000
Closed Date
2020-03-17T12:19:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QK8AAN
Lat Location
(32.83422336875264000,-96.82495339248727000)
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