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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00515754
Service Request Number: 21-00515754 • Address: 2200 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00515754
Address
2200 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:03:36.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T17:03:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77782554976676000,-96.74773941658245000)
Unique Key
500t000000mlFwzAAE
21-00515955
Service Request Number: 21-00515955 • Address: 3602 LINDA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00515955
Address
3602 LINDA DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T13:06:00.000
Updated Date
2023-06-09T02:06:59.000
Closed Date
2021-06-07T13:06:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87303486928263000,-96.85862350534370000)
Unique Key
500t000000mlGxGAAU
21-00514759
Service Request Number: 21-00514759 • Address: 2009 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00514759
Address
2009 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T14:53:43.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T14:53:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73946687006502000,-96.85206475244547000)
Unique Key
500t000000ml9HFAAY
21-00517209
Service Request Number: 21-00517209 • Address: 3122 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00517209
Address
3122 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-08T08:41:06.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T08:41:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81613705038295600,-96.81706511313104000)
Unique Key
500t000000my0kbAAA
20-00990740
Service Request Number: 20-00990740 • Address: 514 JACKSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00990740
Address
514 JACKSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T11:18:02.000
Updated Date
2023-06-09T04:00:41.000
Closed Date
2020-10-02T11:18:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77731802288637000,-96.80723113314419000)
Unique Key
500t000000Zl8MwAAJ
21-00517191
Service Request Number: 21-00517191 • Address: 3030 NOWITZKI WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00517191
Address
3030 NOWITZKI WAY, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T09:52:01.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T09:52:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78911110365635000,-96.80923008258311000)
Unique Key
500t000000my0WkAAI
21-00516747
Service Request Number: 21-00516747 • Address: 6247 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00516747
Address
6247 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T21:15:21.000
Updated Date
2023-06-09T02:07:25.000
Closed Date
2021-06-07T21:15:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86555496956460600,-96.75717475700031000)
Unique Key
500t000000mxvxWAAQ
21-00516712
Service Request Number: 21-00516712 • Address: 6100 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00516712
Address
6100 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T17:51:15.000
Updated Date
2023-06-09T02:07:19.000
Closed Date
2021-06-07T17:51:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81804767694250600,-96.76150250268545000)
Unique Key
500t000000mxvsRAAQ
21-00003648
Service Request Number: 21-00003648 • Address: 4384 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00003648
Address
4384 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-01-03T21:48:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-03T21:48:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80340873642954000,-96.78300391843419000)
Unique Key
500t000000e0WzxAAE
21-00516110
Service Request Number: 21-00516110 • Address: 15504 BAY POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00516110
Address
15504 BAY POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:50:44.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T17:50:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95987441980295000,-96.79704243543829000)
Unique Key
500t000000mlHaNAAU
21-00514524
Service Request Number: 21-00514524 • Address: 6614 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00514524
Address
6614 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T14:11:32.000
Updated Date
2023-06-09T02:07:03.000
Closed Date
2021-06-07T14:11:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88410114498701400,-96.79119409465287000)
Unique Key
500t000000ml7MhAAI
20-00993379
Service Request Number: 20-00993379 • Address: 7225 BENNINGTON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00993379
Address
7225 BENNINGTON DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T12:52:12.000
Updated Date
2023-06-09T04:00:49.000
Closed Date
2020-10-02T12:52:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85092499084028400,-96.73931090062638000)
Unique Key
500t000000ZlFS4AAN
21-00516719
Service Request Number: 21-00516719 • Address: 400 S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00516719
Address
400 S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T17:54:36.000
Updated Date
2023-06-09T02:07:19.000
Closed Date
2021-06-07T17:54:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74412897610390000,-96.81255084582435000)
Unique Key
500t000000mxvyiAAA
21-00440132
Service Request Number: 21-00440132 • Address: 5154 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00440132
Address
5154 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T08:54:49.000
Updated Date
2023-06-09T00:56:21.000
Closed Date
2021-05-17T08:54:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85504560412411500,-96.82336511003547000)
Unique Key
500t000000m9pBoAAI
21-00517081
Service Request Number: 21-00517081 • Address: 5708 MELSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00517081
Address
5708 MELSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T12:34:09.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T12:34:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91444489753236000,-96.81151071383583000)
Unique Key
500t000000mxyi4AAA
21-00517840
Service Request Number: 21-00517840 • Address: 2525 AUBURN AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00517840
Address
2525 AUBURN AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-08T10:21:26.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T10:21:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81804619291826000,-96.73949260601911000)
Unique Key
500t000000my4m6AAA
21-00516185
Service Request Number: 21-00516185 • Address: 6500 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00516185
Address
6500 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T17:59:06.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T17:59:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82216053451487000,-96.84965862383976000)
Unique Key
500t000000mlHqQAAU
21-00004118
Service Request Number: 21-00004118 • Address: S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00004118
Address
S MARSALIS AVE & WINTERS ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T09:53:10.000
Updated Date
2023-06-09T02:57:30.000
Closed Date
2021-01-04T09:53:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73315003637170400,-96.81433684832234000)
Unique Key
500t000000e0dMHAAY
21-00515230
Service Request Number: 21-00515230 • Address: 6902 INVERNESS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00515230
Address
6902 INVERNESS LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T15:54:58.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T15:54:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84147290846812000,-96.74088482539400000)
Unique Key
500t000000mlCVCAA2
21-00516620
Service Request Number: 21-00516620 • Address: 13676 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00516620
Address
13676 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T20:01:33.000
Updated Date
2023-06-09T02:07:23.000
Closed Date
2021-06-07T20:01:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93422214914258500,-96.77871641052470000)
Unique Key
500t000000mxvCKAAY
21-00516642
Service Request Number: 21-00516642 • Address: 4127 ESMALDA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00516642
Address
4127 ESMALDA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T16:29:03.000
Updated Date
2023-06-09T02:07:13.000
Closed Date
2021-06-07T16:29:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79177133268990500,-96.88139494198401000)
Unique Key
500t000000mxvXIAAY
21-00515128
Service Request Number: 21-00515128 • Address: 1717 GOYENS DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00515128
Address
1717 GOYENS DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-07T12:06:10.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T12:06:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72733077694363000,-96.82651667774364000)
Unique Key
500t000000mlBmlAAE
21-00235760
Service Request Number: 21-00235760 • Address: ALTACREST DR & GROVERIDGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00235760
Address
ALTACREST DR & GROVERIDGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T17:02:12.000
Updated Date
2023-06-09T02:07:35.000
Closed Date
2021-03-16T17:02:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75763644504493000,-96.65568399726381000)
Unique Key
500t000000ic7gzAAA
21-00437359
Service Request Number: 21-00437359 • Address: 10229 LYNFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00437359
Address
10229 LYNFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-16T23:59:00.000
Status
Closed
Created Date
2021-05-15T12:04:28.000
Updated Date
2023-06-09T00:55:53.000
Closed Date
2021-05-15T12:04:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86754653005096600,-96.71026043774422000)
Unique Key
500t000000lg5X4AAI
21-00517127
Service Request Number: 21-00517127 • Address: 3819 ANTIGUA DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00517127
Address
3819 ANTIGUA DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-08T07:48:39.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T07:48:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91930401189094000,-96.85056759306829000)
Unique Key
500t000000mxze3AAA
21-00515597
Service Request Number: 21-00515597 • Address: 4227 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00515597
Address
4227 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T16:44:30.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T16:44:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00782581320873000,-96.83858296965293000)
Unique Key
500t000000mlDZVAA2
21-00513333
Service Request Number: 21-00513333 • Address: 2800 KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00513333
Address
2800 KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T10:50:46.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T10:50:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65475328149617000,-96.86427256620567000)
Unique Key
500t000000mkxqSAAQ
21-00433853
Service Request Number: 21-00433853 • Address: 5715 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00433853
Address
5715 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-14T10:38:02.000
Updated Date
2023-06-09T01:37:08.000
Closed Date
2021-05-14T10:38:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00655998814730000,-96.81155564365250000)
Unique Key
500t000000lfgUEAAY
21-00347867
Service Request Number: 21-00347867 • Address: OATES DR & RUSTOWN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00347867
Address
OATES DR & RUSTOWN DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T13:55:39.000
Updated Date
2023-06-09T01:53:43.000
Closed Date
2021-04-19T13:55:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82146095580765000,-96.67761814642263000)
Unique Key
500t000000kgMFRAA2
21-00492084
Service Request Number: 21-00492084 • Address: 3524 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00492084
Address
3524 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T09:56:48.000
Updated Date
2023-06-09T00:51:51.000
Closed Date
2021-06-01T09:56:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66418426921543000,-96.76313249569904000)
Unique Key
500t000000mhkaoAAA
21-00490422
Service Request Number: 21-00490422 • Address: 7088 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00490422
Address
7088 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-31T14:43:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-31T14:43:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88169216928636000,-96.78297033630632000)
Unique Key
500t000000mhXvwAAE
21-00490525
Service Request Number: 21-00490525 • Address: 6808 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00490525
Address
6808 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-31T15:40:30.000
Updated Date
2023-06-09T00:51:36.000
Closed Date
2021-05-31T15:40:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83215870198018400,-96.74414024004416000)
Unique Key
500t000000mhYXMAA2
21-00495741
Service Request Number: 21-00495741 • Address: 12200 VALLEY SPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00495741
Address
12200 VALLEY SPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T16:24:12.000
Updated Date
2023-06-09T00:52:17.000
Closed Date
2021-06-01T16:24:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86168202114225000,-96.70027074274802000)
Unique Key
500t000000mi9oqAAA
21-00494913
Service Request Number: 21-00494913 • Address: 11362 C F HAWN SERV EB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00494913
Address
11362 C F HAWN SERV EB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T16:25:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T16:25:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68903805512492500,-96.63036395133771000)
Unique Key
500t000000mi2wPAAQ
21-00495436
Service Request Number: 21-00495436 • Address: 12666 HARRIET CIR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00495436
Address
12666 HARRIET CIR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T15:31:09.000
Updated Date
2023-06-09T00:52:14.000
Closed Date
2021-06-01T15:31:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92132199760593600,-96.82628827669860000)
Unique Key
500t000000mi6dMAAQ
21-00492167
Service Request Number: 21-00492167 • Address: 4123 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00492167
Address
4123 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-01T10:06:38.000
Updated Date
2023-06-09T00:51:51.000
Closed Date
2021-06-01T10:06:38.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65427780115807000,-96.64900525079430000)
Unique Key
500t000000mhkKsAAI
21-00495484
Service Request Number: 21-00495484 • Address: 2301 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00495484
Address
2301 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T19:15:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T19:15:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74975675904331500,-96.85466935651341000)
Unique Key
500t000000mi7GDAAY
21-00482609
Service Request Number: 21-00482609 • Address: 4211 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00482609
Address
4211 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-05-28T08:18:33.000
Updated Date
2023-06-09T01:01:57.000
Closed Date
2021-05-28T08:18:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79288788176573000,-96.88898313130392000)
Unique Key
500t000000mPzYWAA0
21-00493711
Service Request Number: 21-00493711 • Address: 7302 CLAYBROOK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00493711
Address
7302 CLAYBROOK DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T13:56:25.000
Updated Date
2023-06-09T00:52:06.000
Closed Date
2021-06-01T13:56:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88232894585182000,-96.73717036851295000)
Unique Key
500t000000mhw9JAAQ
21-00482343
Service Request Number: 21-00482343 • Address: CAMPBELL RD & FALLSVIEW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00482343
Address
CAMPBELL RD & FALLSVIEW LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-28T02:43:51.000
Updated Date
2023-06-09T01:01:52.000
Closed Date
2021-05-28T02:43:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99322893889660000,-96.80689154046820000)
Unique Key
500t000000mPw3iAAC
21-00491399
Service Request Number: 21-00491399 • Address: 9800 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00491399
Address
9800 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:35:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T08:35:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82155679237800000,-96.67837487355092000)
Unique Key
500t000000mhgdDAAQ
21-00493656
Service Request Number: 21-00493656 • Address: 1623 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00493656
Address
1623 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T13:45:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T13:45:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75162219200658600,-96.76739457231312000)
Unique Key
500t000000mhvqAAAQ
21-00482224
Service Request Number: 21-00482224 • Address: FORNEY RD & N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00482224
Address
FORNEY RD & N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-05-27T21:16:23.000
Updated Date
2023-06-09T01:01:52.000
Closed Date
2021-05-27T21:16:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77805825647795000,-96.70015328627373000)
Unique Key
500t000000mPuGnAAK
21-00496948
Service Request Number: 21-00496948 • Address: 2615 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00496948
Address
2615 LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T08:03:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-02T08:03:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80348192313064000,-96.79378426523138000)
Unique Key
500t000000miIoVAAU
21-00492256
Service Request Number: 21-00492256 • Address: 4123 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00492256
Address
4123 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T10:21:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T10:21:25.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65427780115807000,-96.64900525079430000)
Unique Key
500t000000mhlsOAAQ
21-00494144
Service Request Number: 21-00494144 • Address: 8003 EAGLE TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00494144
Address
8003 EAGLE TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-01T14:50:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T14:50:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86682535230336000,-96.72629888075122000)
Unique Key
500t000000mhyrVAAQ
21-00495804
Service Request Number: 21-00495804 • Address: 3207 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00495804
Address
3207 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T14:28:19.000
Updated Date
2023-06-09T00:52:08.000
Closed Date
2021-06-01T14:28:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89706478831329400,-96.86989385733273000)
Unique Key
500t000000miAl9AAE
21-00453774
Service Request Number: 21-00453774 • Address: 3154 BOWEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00453774
Address
3154 BOWEN ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-05-20T01:39:56.000
Updated Date
2023-06-09T01:08:33.000
Closed Date
2021-05-20T01:39:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80405867346545500,-96.80215996970657000)
Unique Key
500t000000mBfeyAAC
21-00495289
Service Request Number: 21-00495289 • Address: 3699 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00495289
Address
3699 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T17:36:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T17:36:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80794823406962000,-96.79707302476180000)
Unique Key
500t000000mi5H5AAI
21-00454214
Service Request Number: 21-00454214 • Address: GRISSOM LN & ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00454214
Address
GRISSOM LN & ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T08:50:42.000
Updated Date
2023-06-09T01:08:39.000
Closed Date
2021-05-20T08:50:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89513966197665000,-96.88693382097890000)
Unique Key
500t000000mBoYMAA0
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