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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00623809
Service Request Number: 21-00623809 • Address: 3105 TUSKEGEE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00623809
Address
3105 TUSKEGEE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T15:56:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-06T15:56:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76573696520260600,-96.75686644272099000)
Unique Key
500t000000nzXqVAAU
21-00261346
Service Request Number: 21-00261346 • Address: E MOCKINGBIRD LN & MEADOWLARK LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00261346
Address
E MOCKINGBIRD LN & MEADOWLARK LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T10:09:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-24T10:09:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84140284677029000,-96.74286083466612000)
Unique Key
500t000000jCBwMAAW
20-01234137
Service Request Number: 20-01234137 • Address: 3638 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01234137
Address
3638 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-12-26T11:45:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-26T11:45:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70440382759485000,-96.79906064276713000)
Unique Key
500t000000dyZesAAE
21-00766059
Service Request Number: 21-00766059 • Address: 15705 MAPLEVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00766059
Address
15705 MAPLEVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T17:26:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T17:26:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96428835992763600,-96.78002237496497000)
Unique Key
500t000000pxKuWAAU
21-00394519
Service Request Number: 21-00394519 • Address: 3622 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00394519
Address
3622 DOROTHY AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T22:16:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T22:16:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82798048341628000,-96.82165307445557000)
Unique Key
500t000000lBw3AAAS
21-00176876
Service Request Number: 21-00176876 • Address: 5718 CHURCHILL AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00176876
Address
5718 CHURCHILL AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-02-26T15:55:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T15:55:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78198171587522000,-96.71846039481416000)
Unique Key
500t000000hm7kQAAQ
21-00165520
Service Request Number: 21-00165520 • Address: 6723 SOUTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00165520
Address
6723 SOUTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T18:34:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T18:34:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82924747153245400,-96.74495905734705000)
Unique Key
500t000000hkpWfAAI
21-00040748
Service Request Number: 21-00040748 • Address: 5048 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00040748
Address
5048 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T12:03:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T12:03:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78709308264368000,-96.90465210612166000)
Unique Key
500t000000egJjSAAU
21-00656140
Service Request Number: 21-00656140 • Address: 1732 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00656140
Address
1732 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T16:51:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T16:51:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74199669477080500,-96.69613759381107000)
Unique Key
500t000000oKyDbAAK
21-00387229
Service Request Number: 21-00387229 • Address: 2752 GASTON AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00387229
Address
2752 GASTON AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T01:00:46.000
Updated Date
2023-06-09T01:30:11.000
Closed Date
2021-04-24T01:00:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78644591107302400,-96.78612685617854000)
Unique Key
500t000000lB0ULAA0
21-00506226
Service Request Number: 21-00506226 • Address: 8903 METZ AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00506226
Address
8903 METZ AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T14:36:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T14:36:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64034424988218000,-96.83580124028470000)
Unique Key
500t000000mjMw7AAE
21-00506253
Service Request Number: 21-00506253 • Address: 205 N ORIENT ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00506253
Address
205 N ORIENT ST, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T10:14:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T10:14:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79972894305058000,-96.75931622119157000)
Unique Key
500t000000mjNBpAAM
21-00543294
Service Request Number: 21-00543294 • Address: 17139 COIT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00543294
Address
17139 COIT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-06-14T21:08:07.000
Updated Date
2023-06-12T01:17:34.000
Closed Date
2021-06-14T21:08:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98541940017285000,-96.76844215681591000)
Unique Key
500t000000n0p6zAAA
21-00826722
Service Request Number: 21-00826722 • Address: 2000 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00826722
Address
2000 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T10:45:00.000
Updated Date
2023-06-09T00:26:48.000
Closed Date
2021-09-08T10:45:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72759056942185000,-96.79589614808232000)
Unique Key
500t000000qv3GVAAY
21-00457926
Service Request Number: 21-00457926 • Address: 954 SHADYSIDE LN, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00457926
Address
954 SHADYSIDE LN, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T18:11:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T18:11:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80844137301213000,-96.73600522615887000)
Unique Key
500t000000mCEuRAAW
21-00826724
Service Request Number: 21-00826724 • Address: 4355 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00826724
Address
4355 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T10:45:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T10:45:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99620721261269000,-96.83620594164735000)
Unique Key
500t000000qv3HJAAY
20-01148155
Service Request Number: 20-01148155 • Address: N CREST HAVEN RD & LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01148155
Address
N CREST HAVEN RD & LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T15:57:23.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:57:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85317488096320000,-96.84421847749431000)
Unique Key
500t000000cYbjYAAS
21-00103146
Service Request Number: 21-00103146 • Address: 10552 ROYAL CLUB LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00103146
Address
10552 ROYAL CLUB LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T09:50:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T09:50:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89144267049742000,-96.86972611448228000)
Unique Key
500t000000gLzUdAAK
21-00159434
Service Request Number: 21-00159434 • Address: 7195 GASTON AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00159434
Address
7195 GASTON AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-16T18:41:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-16T18:41:20.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81331510199826000,-96.73278648629254000)
Unique Key
500t000000hCcV3AAK
20-01173281
Service Request Number: 20-01173281 • Address: 5826 VELASCO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01173281
Address
5826 VELASCO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-12-03T08:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-03T08:38:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82092487018287000,-96.76742171607302000)
Unique Key
500t000000caz6jAAA
20-01111369
Service Request Number: 20-01111369 • Address: 1100 CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-01111369
Address
1100 CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-10T15:13:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-10T15:13:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76531799767546000,-96.78897639558882000)
Unique Key
500t000000blnO8AAI
21-00638362
Service Request Number: 21-00638362 • Address: LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00638362
Address
LAKE JUNE RD & N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-10T15:21:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-10T15:21:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73415235061467000,-96.64844607833750000)
Unique Key
500t000000o1YQKAA2
21-00452648
Service Request Number: 21-00452648 • Address: 414 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00452648
Address
414 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T15:35:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T15:35:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70851216995077000,-96.68600173500664000)
Unique Key
500t000000mBCwmAAG
21-00428211
Service Request Number: 21-00428211 • Address: 7907 BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00428211
Address
7907 BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T23:37:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T23:37:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95712083270973400,-96.77264109946760000)
Unique Key
500t000000lf2NpAAI
21-00826231
Service Request Number: 21-00826231 • Address: CAPITOL AVE & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00826231
Address
CAPITOL AVE & N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-08T09:30:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T09:30:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80487459725807000,-96.78998315113387000)
Unique Key
500t000000quyyIAAQ
21-00717374
Service Request Number: 21-00717374 • Address: 4797 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00717374
Address
4797 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T18:53:36.000
Updated Date
2023-06-09T00:36:32.000
Closed Date
2021-08-03T18:53:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78481820455338000,-96.68420879559915000)
Unique Key
500t000000pA3fQAAS
21-00245305
Service Request Number: 21-00245305 • Address: 1000 CEDAR HILL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00245305
Address
1000 CEDAR HILL AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T01:44:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T01:44:05.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75465388591636000,-96.83143940836415000)
Unique Key
500t000000idAcNAAU
21-00633257
Service Request Number: 21-00633257 • Address: 4056 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00633257
Address
4056 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T22:14:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T22:14:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91542738203320000,-96.84174671426022000)
Unique Key
500t000000o0pwnAAA
21-00717884
Service Request Number: 21-00717884 • Address: 200 APPIAN WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00717884
Address
200 APPIAN WAY, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T09:14:18.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-04T09:14:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73082904513531600,-96.82113989420301000)
Unique Key
500t000000pA801AAC
21-00177570
Service Request Number: 21-00177570 • Address: 804 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00177570
Address
804 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T16:05:42.000
Updated Date
2023-06-09T02:19:27.000
Closed Date
2021-02-26T16:05:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78732634497761000,-96.76252581890664000)
Unique Key
500t000000hmB7wAAE
21-00237604
Service Request Number: 21-00237604 • Address: 4700 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00237604
Address
4700 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T10:22:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T10:22:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84446780906580000,-96.75277246181757000)
Unique Key
500t000000icIOXAA2
21-00819604
Service Request Number: 21-00819604 • Address: 4746 VISTA WOOD BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00819604
Address
4746 VISTA WOOD BLVD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-05T17:44:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-05T17:44:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68678700531205000,-96.82576093598118000)
Unique Key
500t000000qtzDqAAI
21-00424645
Service Request Number: 21-00424645 • Address: 300 REUNION BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00424645
Address
300 REUNION BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T09:35:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T09:35:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77531438440493000,-96.81018874801485000)
Unique Key
500t000000led9dAAA
21-00189085
Service Request Number: 21-00189085 • Address: 1664 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00189085
Address
1664 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T04:00:14.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-03T04:00:14.000
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.76571091839566000,-96.83545566997888000)
Unique Key
500t000000hnaVhAAI
20-01083185
Service Request Number: 20-01083185 • Address: 5315 HOLLAND AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01083185
Address
5315 HOLLAND AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-11-01T22:11:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T22:11:14.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82750602797964000,-96.82013913865431000)
Unique Key
500t000000bjvJgAAI
21-00121903
Service Request Number: 21-00121903 • Address: 5000 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00121903
Address
5000 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-08T14:51:02.000
Updated Date
2023-06-09T02:22:37.000
Closed Date
2021-02-08T14:51:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85613739090588600,-96.82524535942198000)
Unique Key
500t000000gNqhTAAS
21-00661785
Service Request Number: 21-00661785 • Address: 1726 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00661785
Address
1726 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-17T23:10:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-17T23:10:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74191168853431000,-96.69613758047484000)
Unique Key
500t000000oLwp2AAC
21-00200526
Service Request Number: 21-00200526 • Address: 2215 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00200526
Address
2215 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T16:55:00.000
Updated Date
2023-06-09T02:10:26.000
Closed Date
2021-03-03T16:55:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81030019859596000,-96.78112515708285000)
Unique Key
500t000000hocZsAAI
20-01129845
Service Request Number: 20-01129845 • Address: 14018 BROOKCREST DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01129845
Address
14018 BROOKCREST DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T13:53:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T13:53:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93897544574869600,-96.78400185408056000)
Unique Key
500t000000bn7RWAAY
21-00676400
Service Request Number: 21-00676400 • Address: 3503 HOLLIDAY RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00676400
Address
3503 HOLLIDAY RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T10:22:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T10:22:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70018581927363500,-96.85506708765337000)
Unique Key
500t000000onMJQAA2
20-01228161
Service Request Number: 20-01228161 • Address: 121 CORINTH ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-01228161
Address
121 CORINTH ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-12-23T11:57:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-23T11:57:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75874873542030500,-96.79459552814085000)
Unique Key
500t000000dyCNYAA2
21-00643968
Service Request Number: 21-00643968 • Address: 6339 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00643968
Address
6339 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T18:15:18.000
Updated Date
2023-06-09T00:37:53.000
Closed Date
2021-07-12T18:15:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87473484233457000,-96.79664029796496000)
Unique Key
500t000000o2M3tAAE
21-00307938
Service Request Number: 21-00307938 • Address: 5555 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00307938
Address
5555 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T20:09:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-06T20:09:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83669828041096400,-96.77249798181583000)
Unique Key
500t000000jwFDKAA2
21-00607420
Service Request Number: 21-00607420 • Address: 3600 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00607420
Address
3600 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-25T23:58:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T23:58:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71424324744652500,-96.76236763550035000)
Unique Key
500t000000lapP2AAI
21-00882331
Service Request Number: 21-00882331 • Address: 1860 NAYLOR ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00882331
Address
1860 NAYLOR ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-07T00:59:00.000
Status
Closed
Created Date
2021-09-28T12:55:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-28T12:55:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83141471977378000,-96.68662501362056000)
Unique Key
500t000000rkUduAAE
21-00444372
Service Request Number: 21-00444372 • Address: 7110 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00444372
Address
7110 GLENDORA AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T17:02:53.000
Updated Date
2023-06-09T00:56:55.000
Closed Date
2021-05-17T17:02:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88511688365197000,-96.78244842181492000)
Unique Key
500t000000mAHrqAAG
21-00246963
Service Request Number: 21-00246963 • Address: 6230 PRESTON CREEK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00246963
Address
6230 PRESTON CREEK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T09:14:47.000
Updated Date
2023-06-09T02:04:20.000
Closed Date
2021-03-19T09:14:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93605626140042000,-96.79989787031889000)
Unique Key
500t000000idIjJAAU
21-00375488
Service Request Number: 21-00375488 • Address: E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00375488
Address
E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T21:14:48.000
Updated Date
2023-06-09T01:35:19.000
Closed Date
2021-04-27T21:14:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656325962776600,-96.75829356503114000)
Unique Key
500t000000l9RLYAA2
21-00878760
Service Request Number: 21-00878760 • Address: 7524 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00878760
Address
7524 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-26T15:09:29.000
Updated Date
2023-06-09T00:06:15.000
Closed Date
2021-09-26T15:09:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95544421635707000,-96.77777154127816000)
Unique Key
500t000000rjZFkAAM
21-00710620
Service Request Number: 21-00710620 • Address: PADDOCK CIR & HACKNEY LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00710620
Address
PADDOCK CIR & HACKNEY LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-02T10:59:08.000
Updated Date
2023-06-09T00:50:17.000
Closed Date
2021-08-02T10:59:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87142526772665000,-96.69262793689386000)
Unique Key
500t000000p91ETAAY
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