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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00254949
Service Request Number: 21-00254949 • Address: 1731 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00254949
Address
1731 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-03-22T16:51:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-22T16:51:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72725986682278400,-96.81691931315295000)
Unique Key
500t000000jBbo3AAC
21-00133573
Service Request Number: 21-00133573 • Address: DALLAS FT WORTH TPKE WB & N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00133573
Address
DALLAS FT WORTH TPKE WB & N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-14T00:59:00.000
Status
Closed
Created Date
2021-02-12T10:08:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-12T10:08:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76933040611077500,-96.82292920092536000)
Unique Key
500t000000h9GU4AAM
21-00447367
Service Request Number: 21-00447367 • Address: N WALTON WALKER BLVD SB & W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00447367
Address
N WALTON WALKER BLVD SB & W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T10:39:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-18T10:39:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74779996832853600,-96.91889941070535000)
Unique Key
500t000000mAcutAAC
21-00393240
Service Request Number: 21-00393240 • Address: 3421 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00393240
Address
3421 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-03T15:24:40.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-03T15:24:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66523587267793000,-96.76738894696757000)
Unique Key
500t000000lBnXKAA0
21-00612164
Service Request Number: 21-00612164 • Address: HAVENDON CIR & S STOREY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00612164
Address
HAVENDON CIR & S STOREY ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed
Created Date
2021-07-02T10:40:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-02T10:40:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73710911330450000,-96.81946317113436000)
Unique Key
500t000000lbJr6AAE
20-01247575
Service Request Number: 20-01247575 • Address: 1700 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01247575
Address
1700 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2020-12-30T15:48:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-30T15:48:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74225696794626000,-96.64815649856766000)
Unique Key
500t000000dzpAdAAI
21-00323057
Service Request Number: 21-00323057 • Address: 1807 BERMUDA ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00323057
Address
1807 BERMUDA ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T19:57:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T19:57:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81003205191649400,-96.73751154523424000)
Unique Key
500t000000jxdXoAAI
21-00438319
Service Request Number: 21-00438319 • Address: W LOUISIANA AVE & S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00438319
Address
W LOUISIANA AVE & S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-15T22:56:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-15T22:56:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72402517514843000,-96.83032800225028000)
Unique Key
500t000000m9XuOAAU
21-00801309
Service Request Number: 21-00801309 • Address: 11007 RIDGEFROST CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00801309
Address
11007 RIDGEFROST CIR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T15:32:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T15:32:23.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84544466695764000,-96.65848643455611000)
Unique Key
500t000000qWKbpAAG
21-00839535
Service Request Number: 21-00839535 • Address: W CLARENDON DR & S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00839535
Address
W CLARENDON DR & S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T08:01:48.000
Updated Date
2023-06-09T00:10:21.000
Closed Date
2021-09-13T08:01:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73500023468266000,-96.84429946775896000)
Unique Key
500t000000qwwQ2AAI
21-00617338
Service Request Number: 21-00617338 • Address: 7120 FENTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00617338
Address
7120 FENTON DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-04T12:33:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-04T12:33:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85533945902865000,-96.73827955247525000)
Unique Key
500t000000lbvyrAAA
21-00702346
Service Request Number: 21-00702346 • Address: 400 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00702346
Address
400 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T20:03:22.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-29T20:03:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74240599836941400,-96.87396596812877000)
Unique Key
500t000000or0dUAAQ
21-00316316
Service Request Number: 21-00316316 • Address: 7001 RADCLIFF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00316316
Address
7001 RADCLIFF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-09T04:57:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-09T04:57:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78148213639785500,-96.69999481641332000)
Unique Key
500t000000jx2lDAAQ
20-01102015
Service Request Number: 20-01102015 • Address: 8607 DARRINGTON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01102015
Address
8607 DARRINGTON DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T12:22:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T12:22:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65928470424868000,-96.94899412667515000)
Unique Key
500t000000bl8wGAAQ
21-00020574
Service Request Number: 21-00020574 • Address: 10300 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00020574
Address
10300 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T18:46:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T18:46:25.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88602289921386000,-96.86777190416609000)
Unique Key
500t000000ee3a0AAA
20-01041428
Service Request Number: 20-01041428 • Address: 6815 ANTLER AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01041428
Address
6815 ANTLER AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-17T14:53:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-17T14:53:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71706662271058000,-96.70441168261618000)
Unique Key
500t000000aTlOiAAK
21-00557634
Service Request Number: 21-00557634 • Address: 3217 NORCROSS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00557634
Address
3217 NORCROSS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:53:20.000
Updated Date
2023-06-12T01:23:23.000
Closed Date
2021-06-17T15:53:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88969956330275600,-96.86973623143390000)
Unique Key
500t000000nNNNTAA4
21-00227989
Service Request Number: 21-00227989 • Address: 7071 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00227989
Address
7071 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-15T09:26:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-15T09:26:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84343597447842000,-96.73804266366267000)
Unique Key
500t000000ibQkVAAU
21-00238606
Service Request Number: 21-00238606 • Address: 2100 NEAL ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00238606
Address
2100 NEAL ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:34:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T12:34:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77138758012076000,-96.84586482352415000)
Unique Key
500t000000icQq9AAE
20-01087888
Service Request Number: 20-01087888 • Address: 7727 LEIGH ANN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01087888
Address
7727 LEIGH ANN DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T11:05:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T11:05:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65336752474414000,-96.82798844855903000)
Unique Key
500t000000bkGhlAAE
21-00200093
Service Request Number: 21-00200093 • Address: 1804 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00200093
Address
1804 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T14:09:23.000
Updated Date
2023-06-09T02:11:47.000
Closed Date
2021-03-05T14:09:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79667639613608500,-96.82007473144735000)
Unique Key
500t000000hoaHAAAY
21-00348968
Service Request Number: 21-00348968 • Address: PRESTON RD & HIGHCOURT PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00348968
Address
PRESTON RD & HIGHCOURT PL, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T02:30:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T02:30:31.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.94054883315326000,-96.80363430107411000)
Unique Key
500t000000kgXRwAAM
21-00213169
Service Request Number: 21-00213169 • Address: 2100 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00213169
Address
2100 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T23:31:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-09T23:31:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72587303636725000,-96.78821883935541000)
Unique Key
500t000000iZypdAAC
21-00657805
Service Request Number: 21-00657805 • Address: 6300 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00657805
Address
6300 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-16T10:51:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T10:51:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79846355642567000,-96.74174448776847000)
Unique Key
500t000000oLFauAAG
21-00742033
Service Request Number: 21-00742033 • Address: 2374 WINSTED DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00742033
Address
2374 WINSTED DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T12:00:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T12:00:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81742131753402000,-96.73200771527146000)
Unique Key
500t000000pYZXBAA4
21-00843509
Service Request Number: 21-00843509 • Address: 1600 KRAFT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00843509
Address
1600 KRAFT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T06:31:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T06:31:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78394472069230400,-96.84567886757050000)
Unique Key
500t000000rIVkaAAG
21-00422666
Service Request Number: 21-00422666 • Address: 6531 REDPINE RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00422666
Address
6531 REDPINE RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-07T13:22:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T13:22:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97420514222442000,-96.79325487250856000)
Unique Key
500t000000leMIsAAM
21-00084270
Service Request Number: 21-00084270 • Address: 4032 WILLOW RIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00084270
Address
4032 WILLOW RIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T16:20:56.000
Updated Date
2023-06-09T02:41:44.000
Closed Date
2021-01-27T16:20:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91388788754988000,-96.84248988994321000)
Unique Key
500t000000fdqKyAAI
21-00646251
Service Request Number: 21-00646251 • Address: 731 PARKWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00646251
Address
731 PARKWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T11:55:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-13T11:55:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69198545134608500,-96.83667915957464000)
Unique Key
500t000000o2i76AAA
21-00337206
Service Request Number: 21-00337206 • Address: 6306 WIND MILL CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00337206
Address
6306 WIND MILL CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:31:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T13:31:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00802055058423000,-96.78885841500806000)
Unique Key
500t000000jz4rAAAQ
21-00283938
Service Request Number: 21-00283938 • Address: 6215 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00283938
Address
6215 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-30T15:14:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T15:14:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89247384628253000,-96.79949890578332000)
Unique Key
500t000000jEABiAAO
21-00250165
Service Request Number: 21-00250165 • Address: N PRAIRIE CREEK RD & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00250165
Address
N PRAIRIE CREEK RD & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-21T23:59:00.000
Status
Closed
Created Date
2021-03-20T21:10:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-20T21:10:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73408886896866000,-96.66568591415202000)
Unique Key
500t000000jB7MaAAK
21-00453895
Service Request Number: 21-00453895 • Address: 10771 THACKERY ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00453895
Address
10771 THACKERY ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T07:34:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T07:34:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89395328340743400,-96.79010579313226000)
Unique Key
500t000000mBivcAAC
21-00704799
Service Request Number: 21-00704799 • Address: 12020 HIGH DALE DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00704799
Address
12020 HIGH DALE DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-30T12:52:16.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-30T12:52:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91250438136586000,-96.86062892694032000)
Unique Key
500t000000p8A0jAAE
21-00031251
Service Request Number: 21-00031251 • Address: 2634 ANDJON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00031251
Address
2634 ANDJON DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T19:54:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-11T19:54:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87514548952274000,-96.88813588815128000)
Unique Key
500t000000efEyeAAE
21-00306504
Service Request Number: 21-00306504 • Address: FEATHERWOOD DR & GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00306504
Address
FEATHERWOOD DR & GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:14:19.000
Updated Date
2023-06-09T01:57:19.000
Closed Date
2021-04-06T14:14:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00251174677699600,-96.79003297701227000)
Unique Key
500t000000jw7TSAAY
21-00242168
Service Request Number: 21-00242168 • Address: 8400 DANVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00242168
Address
8400 DANVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T11:06:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-18T11:06:06.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74048987092229600,-96.67606229081676000)
Unique Key
500t000000icoJPAAY
21-00396431
Service Request Number: 21-00396431 • Address: HAPPY CANYON DR & AMBROSE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00396431
Address
HAPPY CANYON DR & AMBROSE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-04T11:16:02.000
Updated Date
2023-06-09T01:47:59.000
Closed Date
2021-05-04T11:16:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67454572025466000,-96.75529250093619000)
Unique Key
500t000000lC9WxAAK
21-00115502
Service Request Number: 21-00115502 • Address: S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00115502
Address
S HAMPTON RD & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-06T03:21:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-06T03:21:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70581579522346000,-96.85715776037529000)
Unique Key
500t000000gNAroAAG
21-00655919
Service Request Number: 21-00655919 • Address: 1700 STELLA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00655919
Address
1700 STELLA AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T16:14:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-15T16:14:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72878560237760600,-96.79873592319180000)
Unique Key
500t000000oKwsOAAS
21-00260454
Service Request Number: 21-00260454 • Address: MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00260454
Address
MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-03-24T07:19:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T07:19:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68974324521453000,-96.96322070794233000)
Unique Key
500t000000jC7UpAAK
21-00103778
Service Request Number: 21-00103778 • Address: 1235 LAKELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00103778
Address
1235 LAKELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T11:20:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T11:20:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82253496318243000,-96.71421621575374000)
Unique Key
500t000000gM38jAAC
21-00824491
Service Request Number: 21-00824491 • Address: 4800 VIRGINIA AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00824491
Address
4800 VIRGINIA AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T15:46:14.000
Updated Date
2023-06-09T00:26:25.000
Closed Date
2021-09-07T15:46:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80384813226399000,-96.77499328219777000)
Unique Key
500t000000quggTAAQ
21-00640956
Service Request Number: 21-00640956 • Address: 2811 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00640956
Address
2811 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-07-12T09:47:10.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-12T09:47:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71409999658498400,-96.83269005449371000)
Unique Key
500t000000o1xw4AAA
21-00257811
Service Request Number: 21-00257811 • Address: EL CENTRO DR & CORTEZ DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00257811
Address
EL CENTRO DR & CORTEZ DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-23T11:02:10.000
Updated Date
2023-06-09T01:48:55.000
Closed Date
2021-03-23T11:02:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86638913066596000,-96.85852454256816000)
Unique Key
500t000000jBsgSAAS
21-00271384
Service Request Number: 21-00271384 • Address: 9300 CREEL CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00271384
Address
9300 CREEL CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T13:24:20.000
Updated Date
2023-06-09T02:03:39.000
Closed Date
2021-03-26T13:24:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81939443435845000,-96.69660074338472000)
Unique Key
500t000000jD4UUAA0
21-00488676
Service Request Number: 21-00488676 • Address: L B J FWY EB & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00488676
Address
L B J FWY EB & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-31T23:59:00.000
Status
Closed
Created Date
2021-05-30T11:46:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-30T11:46:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91671373666632400,-96.74348847516632000)
Unique Key
500t000000mhLRSAA2
21-00832413
Service Request Number: 21-00832413 • Address: 9742 MAPLEHILL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00832413
Address
9742 MAPLEHILL DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T16:01:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T16:01:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87408768874533400,-96.72056658862380000)
Unique Key
500t000000qvtlSAAQ
21-00329238
Service Request Number: 21-00329238 • Address: 2500 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00329238
Address
2500 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T13:01:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-13T13:01:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75722309284882500,-96.76185162922098000)
Unique Key
500t000000jyFHdAAM
20-01084395
Service Request Number: 20-01084395 • Address: 10500 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01084395
Address
10500 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-11-02T12:00:26.000
Updated Date
2023-06-09T03:28:06.000
Closed Date
2020-11-02T12:00:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73399635695647400,-96.64428847439004000)
Unique Key
500t000000bk1q7AAA
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