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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00460140
Service Request Number: 21-00460140 • Address: 3050 UTAH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00460140
Address
3050 UTAH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:17:54.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-21T12:17:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70856337430542000,-96.80934364349717000)
Unique Key
500t000000mCV9lAAG
21-00217180
Service Request Number: 21-00217180 • Address: IRVING BLVD & OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00217180
Address
IRVING BLVD & OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-11T08:45:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-11T08:45:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79230866322074000,-96.82316142948301000)
Unique Key
500t000000iaS0NAAU
21-00418255
Service Request Number: 21-00418255 • Address: TOPHILL LN & CHATTINGTON DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00418255
Address
TOPHILL LN & CHATTINGTON DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-10T15:26:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-10T15:26:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95292050103482000,-96.78100652164790000)
Unique Key
500t000000ldq8JAAQ
21-00616561
Service Request Number: 21-00616561 • Address: 8927 CHERRYBROOK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00616561
Address
8927 CHERRYBROOK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T18:19:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T18:19:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73885516857706000,-96.66805734571192000)
Unique Key
500t000000lbqDiAAI
21-00303495
Service Request Number: 21-00303495 • Address: 700 ROUGH BARK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00303495
Address
700 ROUGH BARK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T16:59:42.000
Updated Date
2023-06-09T01:56:49.000
Closed Date
2021-04-05T16:59:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72436117926617500,-96.64456332051110000)
Unique Key
500t000000jvntbAAA
21-00102673
Service Request Number: 21-00102673 • Address: 3300 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00102673
Address
3300 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T23:26:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T23:26:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74307710431805000,-96.87420696317271000)
Unique Key
500t000000gLumFAAS
21-00576358
Service Request Number: 21-00576358 • Address: 9966 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00576358
Address
9966 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T09:39:47.000
Updated Date
2023-06-12T01:06:52.000
Closed Date
2021-06-23T09:39:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74637845892291000,-96.65155954193410000)
Unique Key
500t000000nPQ1zAAG
21-00487880
Service Request Number: 21-00487880 • Address: YOUNG ST & S GRIFFIN ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00487880
Address
YOUNG ST & S GRIFFIN ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-29T17:37:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T17:37:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77687398687480000,-96.80228263663950000)
Unique Key
500t000000mhFe9AAE
21-00399038
Service Request Number: 21-00399038 • Address: 4403 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00399038
Address
4403 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T18:35:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T18:35:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99620720925355000,-96.83473732283251000)
Unique Key
500t000000lCQXgAAO
21-00330185
Service Request Number: 21-00330185 • Address: 6015 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00330185
Address
6015 BOCA RATON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T14:35:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T14:35:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90463694707151000,-96.80373324866325000)
Unique Key
500t000000jyL0aAAE
21-00308198
Service Request Number: 21-00308198 • Address: 10929 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00308198
Address
10929 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T07:22:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T07:22:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89740501953405500,-96.86233974319767000)
Unique Key
500t000000jwIn8AAE
21-00444299
Service Request Number: 21-00444299 • Address: 3510 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00444299
Address
3510 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T22:11:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T22:11:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90217725153571000,-96.86044470474594000)
Unique Key
500t000000mAGqSAAW
21-00378785
Service Request Number: 21-00378785 • Address: S MUNGER BLVD & S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00378785
Address
S MUNGER BLVD & S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-04-28T15:54:26.000
Updated Date
2023-06-09T01:35:51.000
Closed Date
2021-04-28T15:54:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.79109290595045000,-96.75600572441509000)
Unique Key
500t000000l9rahAAA
21-00742057
Service Request Number: 21-00742057 • Address: 415 E LAWTHER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00742057
Address
415 E LAWTHER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T12:05:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T12:05:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84767223212680000,-96.71673800744347000)
Unique Key
500t000000pYhGIAA0
21-00360309
Service Request Number: 21-00360309 • Address: 2700 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00360309
Address
2700 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-22T13:55:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-22T13:55:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76286639525111000,-96.76279707588593000)
Unique Key
500t000000kiFgtAAE
21-00461518
Service Request Number: 21-00461518 • Address: 3747 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00461518
Address
3747 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T12:46:24.000
Updated Date
2023-06-09T00:57:58.000
Closed Date
2021-05-21T12:46:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89332683672457600,-96.85447884425534000)
Unique Key
500t000000mCgCZAA0
21-00384901
Service Request Number: 21-00384901 • Address: 1900 E 8TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00384901
Address
1900 E 8TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T13:39:18.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-29T13:39:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74754873077369400,-96.79599153354611000)
Unique Key
500t000000lAirnAAC
21-00290647
Service Request Number: 21-00290647 • Address: 3617 ROUTH ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00290647
Address
3617 ROUTH ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-04-01T10:32:38.000
Updated Date
2023-06-09T01:52:42.000
Closed Date
2021-04-01T10:32:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80402503588460000,-96.81137435764654000)
Unique Key
500t000000jEmXHAA0
21-00182749
Service Request Number: 21-00182749 • Address: 900 BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00182749
Address
900 BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T13:22:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:22:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64033818240845600,-96.83715566245658000)
Unique Key
500t000000hmoiQAAQ
21-00500236
Service Request Number: 21-00500236 • Address: 6407 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00500236
Address
6407 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T18:56:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T18:56:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88339791924699500,-96.79622524634180000)
Unique Key
500t000000midtpAAA
21-00586207
Service Request Number: 21-00586207 • Address: 10900 ST JUDES DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00586207
Address
10900 ST JUDES DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T10:14:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T10:14:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89589643453793000,-96.78324586896650000)
Unique Key
500t000000nQY1iAAG
21-00637114
Service Request Number: 21-00637114 • Address: 9522 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00637114
Address
9522 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T19:57:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T19:57:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76315319600012500,-96.65867583433494000)
Unique Key
500t000000o1JUNAA2
20-01204342
Service Request Number: 20-01204342 • Address: VISALIA DR & TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01204342
Address
VISALIA DR & TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-14T21:37:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-14T21:37:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84930274644206000,-96.66732849506627000)
Unique Key
500t000000dFnjNAAS
21-00348796
Service Request Number: 21-00348796 • Address: 2905 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00348796
Address
2905 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T17:21:59.000
Updated Date
2023-06-09T01:53:56.000
Closed Date
2021-04-19T17:21:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85649388475168000,-96.66352423161321000)
Unique Key
500t000000kgUtXAAU
20-01057898
Service Request Number: 20-01057898 • Address: 10201 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01057898
Address
10201 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T14:10:03.000
Updated Date
2023-06-09T03:36:27.000
Closed Date
2020-10-22T14:10:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91649816306420500,-96.70907656681064000)
Unique Key
500t000000aUnAfAAK
21-00224901
Service Request Number: 21-00224901 • Address: N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00224901
Address
N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T20:32:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T20:32:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85347295914661500,-96.71765367530730000)
Unique Key
500t000000ib5hIAAQ
21-00814091
Service Request Number: 21-00814091 • Address: 2200 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00814091
Address
2200 S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-03T07:02:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-03T07:02:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72238856891881000,-96.83006255217460000)
Unique Key
500t000000qYFLxAAO
21-00556014
Service Request Number: 21-00556014 • Address: 4326 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00556014
Address
4326 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-17T11:35:09.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-17T11:35:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80312431724138000,-96.78320302537722000)
Unique Key
500t000000nNCU8AAO
21-00427862
Service Request Number: 21-00427862 • Address: 4612 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00427862
Address
4612 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T17:48:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T17:48:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80051539929518000,-96.77479832810728000)
Unique Key
500t000000leyYkAAI
21-00090544
Service Request Number: 21-00090544 • Address: 3500 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00090544
Address
3500 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-28T18:51:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-28T18:51:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80985589849029000,-96.80286680784448000)
Unique Key
500t000000feYkJAAU
21-00403999
Service Request Number: 21-00403999 • Address: 3535 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00403999
Address
3535 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-06T01:52:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-06T01:52:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66520974720527400,-96.76358066444435000)
Unique Key
500t000000lcB9wAAE
21-00550564
Service Request Number: 21-00550564 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00550564
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T09:49:54.000
Updated Date
2023-06-12T01:22:06.000
Closed Date
2021-06-16T09:49:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97296062986203000,-96.76935555636862000)
Unique Key
500t000000n1e2fAAA
21-00512505
Service Request Number: 21-00512505 • Address: 4852 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00512505
Address
4852 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T08:34:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-05T08:34:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68539534560664000,-96.81427385166326000)
Unique Key
500t000000mkqyxAAA
21-00759796
Service Request Number: 21-00759796 • Address: 2800 KIRNWOOD DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00759796
Address
2800 KIRNWOOD DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T11:06:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-17T11:06:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65475328149617000,-96.86427256620567000)
Unique Key
500t000000pbODNAA2
21-00608743
Service Request Number: 21-00608743 • Address: 10327 OAK BRANCH LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00608743
Address
10327 OAK BRANCH LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T12:41:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-01T12:41:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75427438128047000,-96.64537255311528000)
Unique Key
500t000000laykKAAQ
21-00779444
Service Request Number: 21-00779444 • Address: 8257 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00779444
Address
8257 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-23T14:21:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-23T14:21:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85219489696791600,-96.84001438172430000)
Unique Key
500t000000pzN96AAE
21-00397053
Service Request Number: 21-00397053 • Address: 2503 HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00397053
Address
2503 HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T12:38:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T12:38:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80349450086702500,-96.81189435150827000)
Unique Key
500t000000lCDUOAA4
21-00278741
Service Request Number: 21-00278741 • Address: 421 W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00278741
Address
421 W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-29T14:04:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T14:04:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69666573065556000,-96.57764551359810000)
Unique Key
500t000000jDilQAAS
21-00868573
Service Request Number: 21-00868573 • Address: EDEN VALLEY LN & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00868573
Address
EDEN VALLEY LN & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-09-22T09:25:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-22T09:25:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72528399819386000,-96.66616882718681000)
Unique Key
500t000000rhjwfAAA
21-00444354
Service Request Number: 21-00444354 • Address: 5820 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00444354
Address
5820 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T23:48:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T23:48:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83637212598054600,-96.76743541062747000)
Unique Key
500t000000mAHNRAA4
21-00017952
Service Request Number: 21-00017952 • Address: 400 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00017952
Address
400 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T11:43:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T11:43:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70582616485465000,-96.81822311003127000)
Unique Key
500t000000edpCsAAI
21-00462614
Service Request Number: 21-00462614 • Address: 9005 GUNNISON DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00462614
Address
9005 GUNNISON DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-22T09:22:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T09:22:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88314029173767500,-96.73911252834250000)
Unique Key
500t000000mD95JAAS
21-00185667
Service Request Number: 21-00185667 • Address: 5237 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00185667
Address
5237 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-03-02T11:39:13.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-02T11:39:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89504212909077600,-96.81737989526360000)
Unique Key
500t000000hnBGBAA2
21-00360624
Service Request Number: 21-00360624 • Address: 6368 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00360624
Address
6368 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-22T19:29:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-22T19:29:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83628545727402000,-96.75358094315153000)
Unique Key
500t000000kiIh6AAE
21-00073533
Service Request Number: 21-00073533 • Address: W DAVIS ST & N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00073533
Address
W DAVIS ST & N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T12:24:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T12:24:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74956214963169000,-96.87416766352294000)
Unique Key
500t000000fcViIAAU
21-00885973
Service Request Number: 21-00885973 • Address: N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00885973
Address
N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-09-30T11:17:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-30T11:17:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75891061315698000,-96.82302643613643000)
Unique Key
500t000000rlTy4AAE
21-00250110
Service Request Number: 21-00250110 • Address: 750 MARTINDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00250110
Address
750 MARTINDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-20T20:08:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-20T20:08:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73814451525151000,-96.87602339232019000)
Unique Key
500t000000jB79lAAC
20-01134064
Service Request Number: 20-01134064 • Address: 6205 ORAM ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01134064
Address
6205 ORAM ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2020-11-18T14:40:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-18T14:40:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81391535577447600,-96.75870417887566000)
Unique Key
500t000000bnRyJAAU
20-01106117
Service Request Number: 20-01106117 • Address: 5217 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01106117
Address
5217 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-09T13:23:48.000
Updated Date
2023-06-09T03:26:38.000
Closed Date
2020-11-09T13:23:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80577644171421500,-96.76879649515352000)
Unique Key
500t000000blRF1AAM
21-00378706
Service Request Number: 21-00378706 • Address: 11600 MAYFAIR BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00378706
Address
11600 MAYFAIR BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T15:42:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T15:42:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85354353688545400,-96.67876680620196000)
Unique Key
500t000000l9rEQAAY
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