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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00190826
Service Request Number: 21-00190826 • Address: 3307 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00190826
Address
3307 S HASKELL AVE, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-03T13:48:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-03T13:48:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78282442059125400,-96.73904982374030000)
Unique Key
500t000000hnj30AAA
21-00202035
Service Request Number: 21-00202035 • Address: 837 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00202035
Address
837 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-05T21:44:04.000
Updated Date
2023-06-09T02:12:04.000
Closed Date
2021-03-05T21:44:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.67562512258207600,-96.83623439360157000)
Unique Key
500t000000hojZ6AAI
21-00766517
Service Request Number: 21-00766517 • Address: 2100 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00766517
Address
2100 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-08-19T00:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T00:51:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80957917693315000,-96.77996500645887000)
Unique Key
500t000000pxR8GAAU
21-00277715
Service Request Number: 21-00277715 • Address: 4117 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00277715
Address
4117 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:38:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T11:38:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70165839767428000,-96.79146415077884000)
Unique Key
500t000000jDd2FAAS
21-00812368
Service Request Number: 21-00812368 • Address: APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00812368
Address
APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T13:48:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T13:48:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71704481193293000,-96.65264926728290000)
Unique Key
500t000000qXxQeAAK
21-00050543
Service Request Number: 21-00050543 • Address: W NORTHWEST HWY & WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00050543
Address
W NORTHWEST HWY & WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2021-01-17T23:59:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-17T23:59:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85616247377244000,-96.87165457777763000)
Unique Key
500t000000ehGWDAA2
21-00314931
Service Request Number: 21-00314931 • Address: 400 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00314931
Address
400 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-08T14:43:51.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-08T14:43:51.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78301781249106000,-96.80019940504671000)
Unique Key
500t000000jwuTZAAY
21-00372351
Service Request Number: 21-00372351 • Address: 1065 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00372351
Address
1065 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T10:04:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T10:04:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76749597846270500,-96.79249230655752000)
Unique Key
500t000000l93MYAAY
21-00543649
Service Request Number: 21-00543649 • Address: 10050 CASA OAKS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00543649
Address
10050 CASA OAKS DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T07:00:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T07:00:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82953844087140000,-96.67216568209396000)
Unique Key
500t000000n0tnpAAA
20-01194730
Service Request Number: 20-01194730 • Address: 511 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01194730
Address
511 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-12-10T17:43:25.000
Updated Date
2023-06-09T03:18:37.000
Closed Date
2020-12-10T17:43:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80533492379420600,-96.74541033611507000)
Unique Key
500t000000bNnSOAA0
21-00348349
Service Request Number: 21-00348349 • Address: 2900 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00348349
Address
2900 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T16:44:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T16:44:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65276208701661000,-96.86710050952252000)
Unique Key
500t000000kgPqIAAU
21-00503313
Service Request Number: 21-00503313 • Address: PARK HILL DR & MEADOWCREEK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00503313
Address
PARK HILL DR & MEADOWCREEK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T14:19:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T14:19:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97658030908650000,-96.78879973581081000)
Unique Key
500t000000mj2zyAAA
20-01220799
Service Request Number: 20-01220799 • Address: 4509 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01220799
Address
4509 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-21T13:20:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-21T13:20:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78486113076536000,-96.75951003775910000)
Unique Key
500t000000dHaJ5AAK
21-00464703
Service Request Number: 21-00464703 • Address: SKILLMAN ST & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00464703
Address
SKILLMAN ST & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T15:47:47.000
Updated Date
2023-06-09T00:58:42.000
Closed Date
2021-05-23T15:47:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83647064994081400,-96.76154085446359000)
Unique Key
500t000000mMXjuAAG
21-00543557
Service Request Number: 21-00543557 • Address: 5913 FALLSVIEW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00543557
Address
5913 FALLSVIEW LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T17:12:35.000
Updated Date
2023-06-12T01:17:29.000
Closed Date
2021-06-14T17:12:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99334107251522000,-96.80662809616582000)
Unique Key
500t000000n0spQAAQ
21-00272332
Service Request Number: 21-00272332 • Address: 4900 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00272332
Address
4900 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T15:51:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T15:51:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84491393978916000,-96.82739513684464000)
Unique Key
500t000000jD8g9AAC
21-00334036
Service Request Number: 21-00334036 • Address: 2011 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00334036
Address
2011 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T15:23:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T15:23:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80777610485482000,-96.77996713843390000)
Unique Key
500t000000jyivkAAA
21-00596048
Service Request Number: 21-00596048 • Address: 2900 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00596048
Address
2900 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T16:04:34.000
Updated Date
2023-06-12T01:10:21.000
Closed Date
2021-06-28T16:04:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64735997794437000,-96.86647260229700000)
Unique Key
500t000000lZO5gAAG
21-00310907
Service Request Number: 21-00310907 • Address: LOCKHAVEN DR & LYNFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00310907
Address
LOCKHAVEN DR & LYNFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T14:22:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T14:22:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86739797626460000,-96.70773761629748000)
Unique Key
500t000000jwW7GAAU
21-00884832
Service Request Number: 21-00884832 • Address: 3028 MERRELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00884832
Address
3028 MERRELL RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-29T10:09:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T10:09:44.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88772496855183000,-96.87604485354120000)
Unique Key
500t000000rlB04AAE
20-01101540
Service Request Number: 20-01101540 • Address: 8506 GRAY ROCK, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01101540
Address
8506 GRAY ROCK, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-07T20:00:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-07T20:00:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89488316774227000,-96.72596236369176000)
Unique Key
500t000000bl674AAA
21-00847176
Service Request Number: 21-00847176 • Address: 410 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847176
Address
410 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T17:55:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T17:55:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74709171345326000,-96.82872234984659000)
Unique Key
500t000000rIzV2AAK
21-00757475
Service Request Number: 21-00757475 • Address: 4329 COLGATE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00757475
Address
4329 COLGATE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T15:55:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T15:55:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85971568097117000,-96.80913363178465000)
Unique Key
500t000000pb21DAAQ
20-01164353
Service Request Number: 20-01164353 • Address: 2322 CLYMER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01164353
Address
2322 CLYMER ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T15:35:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T15:35:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77058949348745600,-96.90797149483123000)
Unique Key
500t000000ca1fPAAQ
20-01117730
Service Request Number: 20-01117730 • Address: WILLIAMSON RD & HUFF TRL, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01117730
Address
WILLIAMSON RD & HUFF TRL, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-14T00:59:00.000
Status
Closed
Created Date
2020-11-12T18:48:51.000
Updated Date
2023-06-09T03:30:16.000
Closed Date
2020-11-12T18:48:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83470574446057000,-96.73971050806229000)
Unique Key
500t000000bm9wqAAA
21-00189794
Service Request Number: 21-00189794 • Address: 6259 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00189794
Address
6259 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T08:54:03.000
Updated Date
2023-06-09T02:09:54.000
Closed Date
2021-03-03T08:54:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00427560839044400,-96.79661323676429000)
Unique Key
500t000000hndrnAAA
21-00598990
Service Request Number: 21-00598990 • Address: 603 KIRKWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00598990
Address
603 KIRKWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-29T11:42:44.000
Updated Date
2023-06-12T01:13:12.000
Closed Date
2021-06-29T11:42:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85167849515015000,-96.70777872867174000)
Unique Key
500t000000lZlvzAAC
21-00814316
Service Request Number: 21-00814316 • Address: 6888 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00814316
Address
6888 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T21:57:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T21:57:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87135195491456000,-96.76488079863935000)
Unique Key
500t000000qtGQfAAM
21-00477182
Service Request Number: 21-00477182 • Address: S LOOP 12 & CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00477182
Address
S LOOP 12 & CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T16:15:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T16:15:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70471272610892000,-96.74405149944783000)
Unique Key
500t000000mPItpAAG
21-00785258
Service Request Number: 21-00785258 • Address: 1008 TENISON MEMORIAL RD, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00785258
Address
1008 TENISON MEMORIAL RD, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-08-25T08:43:23.000
Updated Date
2023-06-09T00:29:44.000
Closed Date
2021-08-25T08:43:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80609085107910500,-96.73681461822785000)
Unique Key
500t000000q0K3XAAU
20-01223927
Service Request Number: 20-01223927 • Address: W KIEST BLVD & RUGGED DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01223927
Address
W KIEST BLVD & RUGGED DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-25T00:59:00.000
Status
Closed
Created Date
2020-12-22T11:32:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-22T11:32:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70585234672315000,-96.84863073382758000)
Unique Key
500t000000dxqwgAAA
21-00399044
Service Request Number: 21-00399044 • Address: ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00399044
Address
ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T17:25:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-04T17:25:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89874147547299500,-96.76921297909458000)
Unique Key
500t000000lCQHkAAO
20-01141054
Service Request Number: 20-01141054 • Address: 11411 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01141054
Address
11411 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-20T12:38:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-20T12:38:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84789343216754000,-96.65170570813899000)
Unique Key
500t000000cY6k3AAC
21-00273150
Service Request Number: 21-00273150 • Address: 5316 CHIPPEWA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00273150
Address
5316 CHIPPEWA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-26T20:42:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-26T20:42:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76837197158988600,-96.90542235144937000)
Unique Key
500t000000jDCD2AAO
20-01159829
Service Request Number: 20-01159829 • Address: 6906 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01159829
Address
6906 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-27T19:37:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-27T19:37:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87185941003734000,-96.76446040908526000)
Unique Key
500t000000cZX9XAAW
21-00066447
Service Request Number: 21-00066447 • Address: 4228 PENSACOLA CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00066447
Address
4228 PENSACOLA CT, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-01-22T07:55:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-22T07:55:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74498937207166000,-96.88872960079001000)
Unique Key
500t000000fbbYZAAY
21-00847466
Service Request Number: 21-00847466 • Address: KNIGHT ST & MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00847466
Address
KNIGHT ST & MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-09-14T22:54:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-14T22:54:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80734011147395500,-96.81780860296979000)
Unique Key
500t000000rJ45aAAC
21-00797627
Service Request Number: 21-00797627 • Address: 555 W 9TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00797627
Address
555 W 9TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-29T12:55:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-29T12:55:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74653487939700400,-96.83126993696482000)
Unique Key
500t000000qVnRmAAK
20-01119496
Service Request Number: 20-01119496 • Address: 728 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01119496
Address
728 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-12T17:53:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-12T17:53:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74891877701807600,-96.83446633089153000)
Unique Key
500t000000bmIVcAAM
21-00467582
Service Request Number: 21-00467582 • Address: 7825 E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00467582
Address
7825 E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T14:44:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T14:44:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79428723534673000,-96.70964920256108000)
Unique Key
500t000000mN5VZAA0
21-00268511
Service Request Number: 21-00268511 • Address: 634 WYNNEWOOD VLG, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00268511
Address
634 WYNNEWOOD VLG, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-03-25T16:32:12.000
Updated Date
2023-06-09T02:03:15.000
Closed Date
2021-03-25T16:32:12.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.72371121722145000,-96.83468130465974000)
Unique Key
500t000000jCoCdAAK
21-00389544
Service Request Number: 21-00389544 • Address: MARVIN D LOVE FWY SB & W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00389544
Address
MARVIN D LOVE FWY SB & W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-05-02T14:48:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-02T14:48:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66205430051529000,-96.87018745286649000)
Unique Key
500t000000lBJopAAG
21-00464824
Service Request Number: 21-00464824 • Address: 5305 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00464824
Address
5305 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-23T23:30:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T23:30:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76647702555852000,-96.72896607268170000)
Unique Key
500t000000mMYvsAAG
21-00388273
Service Request Number: 21-00388273 • Address: 9609 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00388273
Address
9609 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-01T13:47:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T13:47:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73431785067582000,-96.65597312725225000)
Unique Key
500t000000lB9BSAA0
21-00485050
Service Request Number: 21-00485050 • Address: 1808 JACK CASEY CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00485050
Address
1808 JACK CASEY CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-28T14:30:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T14:30:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74419751969459500,-96.64588554001612000)
Unique Key
500t000000mQDYaAAO
20-01047946
Service Request Number: 20-01047946 • Address: W CAMP WISDOM RD & WOODWICK DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01047946
Address
W CAMP WISDOM RD & WOODWICK DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-20T12:01:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-20T12:01:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66213391844764000,-96.83829616697577000)
Unique Key
500t000000aUDYvAAO
21-00697045
Service Request Number: 21-00697045 • Address: 3700 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00697045
Address
3700 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-28T07:05:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-28T07:05:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75442971843635000,-96.77298119888840000)
Unique Key
500t000000oqFpSAAU
21-00872491
Service Request Number: 21-00872491 • Address: 4700 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00872491
Address
4700 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-23T10:59:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T10:59:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74311614742893000,-96.90441933182059000)
Unique Key
500t000000riNRRAA2
21-00308192
Service Request Number: 21-00308192 • Address: 11022 LATHROP DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00308192
Address
11022 LATHROP DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T07:17:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T07:17:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89870006322758000,-96.85735322450385000)
Unique Key
500t000000jwIglAAE
21-00277413
Service Request Number: 21-00277413 • Address: 600 LIBERTY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00277413
Address
600 LIBERTY ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:00:55.000
Updated Date
2023-06-09T01:59:03.000
Closed Date
2021-03-29T11:00:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78928094212758000,-96.78655373041900000)
Unique Key
500t000000jDbWgAAK
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