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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00423591
Service Request Number: 21-00423591 • Address: 4335 CINNABAR DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00423591
Address
4335 CINNABAR DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-11T23:54:55.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-11T23:54:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78990753723512000,-96.69645416798797000)
Unique Key
500t000000leVFHAA2
20-01048587
Service Request Number: 20-01048587 • Address: 7708 KILBRIDE CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01048587
Address
7708 KILBRIDE CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed
Created Date
2020-10-20T13:48:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-20T13:48:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97479606704834000,-96.77203658492644000)
Unique Key
500t000000aUFwtAAG
21-00125355
Service Request Number: 21-00125355 • Address: 2296 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00125355
Address
2296 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-02-09T17:21:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-09T17:21:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75828470833986500,-96.79010099235713000)
Unique Key
500t000000gOBj8AAG
21-00366277
Service Request Number: 21-00366277 • Address: 1408 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00366277
Address
1408 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-25T13:45:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T13:45:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73041971647925000,-96.82557641600387000)
Unique Key
500t000000kj3ueAAA
21-00282704
Service Request Number: 21-00282704 • Address: 5100 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00282704
Address
5100 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-03-30T11:58:03.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-30T11:58:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.75116276081381000,-96.75329000938957000)
Unique Key
500t000000jDzd3AAC
21-00304077
Service Request Number: 21-00304077 • Address: 4907 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00304077
Address
4907 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-06T04:41:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-06T04:41:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78159415010136000,-96.70025440737948000)
Unique Key
500t000000jvsj8AAA
21-00610091
Service Request Number: 21-00610091 • Address: 101 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00610091
Address
101 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T16:31:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T16:31:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77671892728120000,-96.81361393290406000)
Unique Key
500t000000lb9P2AAI
21-00345005
Service Request Number: 21-00345005 • Address: 4016 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00345005
Address
4016 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T07:27:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T07:27:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00632911964845600,-96.84284504025390000)
Unique Key
500t000000kfw3qAAA
21-00585437
Service Request Number: 21-00585437 • Address: 816 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00585437
Address
816 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T08:41:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T08:41:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76943547216842000,-96.83602766522200000)
Unique Key
500t000000nQU0BAAW
21-00181668
Service Request Number: 21-00181668 • Address: WORCOLA ST & MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00181668
Address
WORCOLA ST & MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2021-03-01T11:55:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-01T11:55:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.82993521298719500,-96.77226582579797000)
Unique Key
500t000000hmhRxAAI
20-01102641
Service Request Number: 20-01102641 • Address: 2832 BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01102641
Address
2832 BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-08T17:42:25.000
Updated Date
2023-06-09T03:26:14.000
Closed Date
2020-11-08T17:42:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75139883742267000,-96.74962790825128000)
Unique Key
500t000000blC5VAAU
21-00817459
Service Request Number: 21-00817459 • Address: CHERRY VALLEY BLVD & S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00817459
Address
CHERRY VALLEY BLVD & S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-03T16:37:25.000
Updated Date
2023-06-09T00:23:36.000
Closed Date
2021-09-03T16:37:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64457748706016000,-96.78025007476589000)
Unique Key
500t000000qtfeXAAQ
21-00717608
Service Request Number: 21-00717608 • Address: 2664 BELKNAP AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00717608
Address
2664 BELKNAP AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T08:30:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T08:30:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71536116699256500,-96.79879722878154000)
Unique Key
500t000000pA6EvAAK
20-01144610
Service Request Number: 20-01144610 • Address: 2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01144610
Address
2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2020-11-22T11:46:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-22T11:46:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64379617420172500,-96.78304327710866000)
Unique Key
500t000000cYMArAAO
21-00882813
Service Request Number: 21-00882813 • Address: 7600 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00882813
Address
7600 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-28T15:38:05.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-09-28T15:38:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73409912295272000,-96.69159728679297000)
Unique Key
500t000000rkbvpAAA
21-00273274
Service Request Number: 21-00273274 • Address: 12221 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00273274
Address
12221 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-03-27T00:23:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-27T00:23:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91519371239621000,-96.76938150439717000)
Unique Key
500t000000jDCrqAAG
21-00091931
Service Request Number: 21-00091931 • Address: FOREST LN & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00091931
Address
FOREST LN & HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-29T19:12:35.000
Updated Date
2023-06-09T02:26:43.000
Closed Date
2021-01-29T19:12:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90969626961346000,-96.78655181100514000)
Unique Key
500t000000fegaYAAQ
21-00159910
Service Request Number: 21-00159910 • Address: 9618 BILL BROWNE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00159910
Address
9618 BILL BROWNE LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-22T11:09:45.000
Updated Date
2023-06-09T02:21:23.000
Closed Date
2021-02-22T11:09:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90634699695014000,-96.74245335178722000)
Unique Key
500t000000hCg4XAAS
21-00831642
Service Request Number: 21-00831642 • Address: 3845 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00831642
Address
3845 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T08:44:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T08:44:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79288633250653000,-96.88516695520180000)
Unique Key
500t000000qvo66AAA
21-00121906
Service Request Number: 21-00121906 • Address: WALNUT HILL LN & BOWMAN BLVD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00121906
Address
WALNUT HILL LN & BOWMAN BLVD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-02-08T22:37:07.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-08T22:37:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88080721862534000,-96.86049577537243000)
Unique Key
500t000000gNqiCAAS
21-00299967
Service Request Number: 21-00299967 • Address: 3100 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00299967
Address
3100 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T08:12:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T08:12:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71203965569369400,-96.79597155201951000)
Unique Key
500t000000jvVpDAAU
21-00021013
Service Request Number: 21-00021013 • Address: 700 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00021013
Address
700 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-08T07:17:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T07:17:06.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72450763281903000,-96.71766792218240000)
Unique Key
500t000000ee9IcAAI
21-00557477
Service Request Number: 21-00557477 • Address: 8116 MOBERLY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00557477
Address
8116 MOBERLY LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:29:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T15:29:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78244072229571000,-96.68205276237572000)
Unique Key
500t000000nNMRLAA4
21-00720216
Service Request Number: 21-00720216 • Address: 1180 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00720216
Address
1180 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:42:25.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-04T15:42:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73178444469071000,-96.64814536393857000)
Unique Key
500t000000pATmAAAW
21-00419422
Service Request Number: 21-00419422 • Address: 1251 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00419422
Address
1251 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T21:29:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T21:29:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75492909148657000,-96.89317385782492000)
Unique Key
500t000000ldxwcAAA
21-00244870
Service Request Number: 21-00244870 • Address: 12809 N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00244870
Address
12809 N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T22:21:22.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-18T22:21:22.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92214861191513000,-96.76520924591189000)
Unique Key
500t000000id6XjAAI
20-01216962
Service Request Number: 20-01216962 • Address: 2663 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01216962
Address
2663 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-18T20:42:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-18T20:42:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77591036761765000,-96.90490567143320000)
Unique Key
500t000000dHAC2AAO
21-00697496
Service Request Number: 21-00697496 • Address: 3607 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00697496
Address
3607 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-28T13:08:25.000
Updated Date
2023-06-09T00:41:48.000
Closed Date
2021-07-28T13:08:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78394468193259600,-96.87897785430314000)
Unique Key
500t000000oqJHVAA2
21-00130294
Service Request Number: 21-00130294 • Address: 6300 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00130294
Address
6300 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-02-11T10:02:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-11T10:02:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82003685865514000,-96.75595130424162000)
Unique Key
500t000000gOjcZAAS
20-01093911
Service Request Number: 20-01093911 • Address: 6000 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01093911
Address
6000 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T10:00:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-05T10:00:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70598218986866000,-96.92705877205347000)
Unique Key
500t000000bkfqsAAA
21-00883934
Service Request Number: 21-00883934 • Address: 7015 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00883934
Address
7015 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-29T09:19:54.000
Updated Date
2023-06-09T00:07:01.000
Closed Date
2021-09-29T09:19:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96709294660894000,-96.78751175992696000)
Unique Key
500t000000rkyMeAAI
21-00081646
Service Request Number: 21-00081646 • Address: HILLCREST RD & CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00081646
Address
HILLCREST RD & CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-27T11:23:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-27T11:23:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96694025359546000,-96.78641061595422000)
Unique Key
500t000000fdVqJAAU
21-00469218
Service Request Number: 21-00469218 • Address: 7012 HALPRIN ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00469218
Address
7012 HALPRIN ST, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-25T07:05:38.000
Updated Date
2023-06-09T00:54:34.000
Closed Date
2021-05-25T07:05:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99643698606971000,-96.78358265447656000)
Unique Key
500t000000mNMLKAA4
21-00528405
Service Request Number: 21-00528405 • Address: 2275 CROWN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00528405
Address
2275 CROWN RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T11:08:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T11:08:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90059020237219000,-96.90345415512142000)
Unique Key
500t000000mzEOhAAM
21-00439405
Service Request Number: 21-00439405 • Address: 18679 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00439405
Address
18679 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-16T19:43:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-16T19:43:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00372931250230000,-96.83747202919696000)
Unique Key
500t000000m9hRXAAY
21-00606427
Service Request Number: 21-00606427 • Address: S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00606427
Address
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-30T18:40:55.000
Updated Date
2023-06-12T01:14:21.000
Closed Date
2021-06-30T18:40:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79238960452300000,-96.68511646306155000)
Unique Key
500t000000laebTAAQ
21-00372371
Service Request Number: 21-00372371 • Address: 1035 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00372371
Address
1035 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T10:08:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T10:08:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76733140247982600,-96.79266027612738000)
Unique Key
500t000000l93GRAAY
20-01036335
Service Request Number: 20-01036335 • Address: 10370 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01036335
Address
10370 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T17:01:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T17:01:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88733406968087500,-96.85600976368274000)
Unique Key
500t000000aTUVKAA4
21-00238202
Service Request Number: 21-00238202 • Address: 4110 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00238202
Address
4110 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T10:39:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T10:39:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82164377629552400,-96.80672331094390000)
Unique Key
500t000000icM7YAAU
21-00338477
Service Request Number: 21-00338477 • Address: 18036 WINDTOP LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00338477
Address
18036 WINDTOP LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:23:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-15T17:23:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99419989474904000,-96.83984050889164000)
Unique Key
500t000000jzByNAAU
21-00037507
Service Request Number: 21-00037507 • Address: 4800 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00037507
Address
4800 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-01-13T13:26:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-13T13:26:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85282198786589400,-96.72904643812427000)
Unique Key
500t000000efw01AAA
21-00832203
Service Request Number: 21-00832203 • Address: 1722 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00832203
Address
1722 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T15:25:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T15:25:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79575798530356000,-96.78928660215426000)
Unique Key
500t000000qvs99AAA
20-00994675
Service Request Number: 20-00994675 • Address: 11043 GRISSOM LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00994675
Address
11043 GRISSOM LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-04T04:57:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-04T04:57:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90004963070901000,-96.88696326166408000)
Unique Key
500t000000ZlIqTAAV
21-00799588
Service Request Number: 21-00799588 • Address: 1300 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00799588
Address
1300 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-30T11:07:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T11:07:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73155069277316000,-96.85155076781335000)
Unique Key
500t000000qW6mVAAS
21-00677468
Service Request Number: 21-00677468 • Address: 6304 HICKORY HILL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00677468
Address
6304 HICKORY HILL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-07-22T13:28:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T13:28:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96153677470239000,-96.79759713247034000)
Unique Key
500t000000onWEPAA2
21-00650244
Service Request Number: 21-00650244 • Address: 4949 GULFSTREAM DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00650244
Address
4949 GULFSTREAM DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T09:26:55.000
Updated Date
2023-06-09T00:38:49.000
Closed Date
2021-07-14T09:26:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91798932098796000,-96.82261890199820000)
Unique Key
500t000000oK4HzAAK
21-00391717
Service Request Number: 21-00391717 • Address: 111 GLASS ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00391717
Address
111 GLASS ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:43:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:43:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78944942288214000,-96.82409666840225000)
Unique Key
500t000000lBc1pAAC
21-00427928
Service Request Number: 21-00427928 • Address: 3000 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00427928
Address
3000 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-12T18:20:30.000
Updated Date
2023-06-09T01:38:56.000
Closed Date
2021-05-12T18:20:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82561923379910000,-96.75273974306904000)
Unique Key
500t000000lezAnAAI
21-00784366
Service Request Number: 21-00784366 • Address: HASLETT ST & YORKTOWN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00784366
Address
HASLETT ST & YORKTOWN ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-08-24T17:18:00.000
Updated Date
2023-06-09T00:29:33.000
Closed Date
2021-08-24T17:18:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77152545625471000,-96.82925186299134000)
Unique Key
500t000000q083PAAQ
21-00193424
Service Request Number: 21-00193424 • Address: 551 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00193424
Address
551 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T09:25:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T09:25:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78484311693398000,-96.79690970539237000)
Unique Key
500t000000ho0x5AAA
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